Customer Service - Silk'n Pure H4101 Instructions For Use Manual

Fault
My Pure™ does not
load!
My Pure™ shuts off
all the time!
Do not attempt to open or repair your Pure™ device. Only
authorized Silk'n
repairs to our devices. Opening the device will damage it and will
void your warranty.
Please contact Silk'n
damaged device in need of repair.

7. Customer service

For more information about the products of Silk'n
www.silkn.eu or www.silkn.com. If the device is damaged, defective, in need of repair
or you need our assistance, please contact your nearest Silk'n
This manual is also available as a PDF download from: www.silkn.eu.
Country
Belgium
France
Germany
Possible causes and solution
Make sure the power adapter is connected correctly to the
device and the power outlet socket. If this is already the
case take the adapter plug out of the device and replace it
again to completely reset the device. If this does not help,
please contact customer service.
Make sure the device is properly charged. Attach the
adapter to the device and the mains power and leave it to
charge for at least 6 hours prior to next use.
®
personnel are trained to properly perform
®
customer service if you have a broken or
Service number
0900-25006
0891-655557
089 51 23 44 23
®
visit your regional Silk'n
Email
serviceconsommateurbe@silkn.eu
serviceconsommateurfr@silkn.eu
kundenservice@inno-essentials.de
13
®
website:
®
service center.
.