NEC SL2100 Installation Manual page 42

SL2100
Program No.
41-11-04
41-11-05
41-11-07
41-11-08
O
With InMail set as the announcement source:
Program No.
41-19-01
41-19-04
41-19-05
41-19-07
41-19-08
When a call
rings in, these
timers start.
1
3-20
VRS Delay Announcement – 2nd Delay Message Number
For each ACD group (1~8), set the 2nd Delay Message Number (01~101).
VRS Delay Announcement – 2nd Waiting Message Sending Count
For each ACD group (1~8), determine how many times the 2nd Announcement Message will be
played to a caller in queue for modes 8 and 9 (0~255).
VRS Delay Announcement – ACD Forced Disconnect Time After 2nd Message
For each ACD group (1~8), assign how long the system should wait after the end of the 2nd An-
nouncement Message before disconnecting the call (0~64800).
VRS Delay Announcement – Queue Depth Announcement
For each ACD Group (1~8), use (0) to disable the Queue Depth Announcements, (1) after the 1st
Delay Announcement only, (2) after the 2nd Delay Announcement only, or (3) after both the 1st and
2nd.
ACD Voice Mail Delay Announcement – Delay Message Start Time
For each ACD Group (1~8), set how long the system waits before playing the first Delay Announce-
ment (0~64800 seconds).
ACD Voice Mail Delay Announcement – Mailbox Number for 2nd Announcement Message
For each ACD Group (1~8), set the mailbox number to be used for the 2nd Delay Announcement.
ACD Voice Mail Delay Announcement – 2nd Delay Message Sending Count
For each ACD Group (1~8), determine how many times the 2nd Delay Message is played to the call-
er (0~255).
ACD Voice Mail Delay Announcement – ACD Forced Disconnect Time After 2nd Announce-
ment
For each ACD Group (1~8), assign how long the system should wait after the end of the 2nd An-
nouncement Message before disconnecting the call (0~64800 seconds).
ACD Voice Mail Delay Announcement – Delay Message Interval Time
For each ACD Group (1~8), set the timer for the interval between the Delayed Messages (0~64800
seconds).
41-11-01 22-01-11
(VRS) (VRS)
41-19-01 41-19-08
(InMail) (InMail)
41-08-04
2
The 2nd
announcement
is played.
Program Name / Description
Program Name / Description
41-11-05
(VRS)
41-19-05
(InMail)
3
The 2nd
announcement
may repeat based
Overflow occurs
on 41-11-05 or
(mode 9 only).
41-19-05.
ISSUE 1.0
41-11-07
(VRS)
41-19-07
(InMail)
5
The call disconnects
once the timer expires
(unless set to 0).
4
Overflow Options