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Solving Hardware Installation Problems - HP Compaq 6005 Pro Maintenance And Service Manual

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Mouse does not respond to movement or is too slow.
Cause
Program in use has stopped responding to commands.
Mouse may need cleaning.
Mouse may need repair.
Computer is in standby mode.
Mouse will only move vertically, horizontally, or movement is jerky.
Cause
Mouse roller ball or the rotating encoder shafts that make
contact with the ball are dirty.

Solving Hardware Installation Problems

You may need to reconfigure the computer when you add or remove hardware, such as an additional
drive or expansion card. If you install a plug and play device, Windows automatically recognizes the
device and configures the computer. If you install a non–plug and play device, you must reconfigure
the computer after completing installation of the new hardware. In Windows, use the Add Hardware
Wizard and follow the instructions that appear on the screen.
WARNING!
the system board. To reduce the risk of personal injury from electrical shock and/or hot surfaces, be
sure to disconnect the power cord from the wall outlet and allow the internal system components to
cool before touching.
A new device is not recognized as part of the system.
Cause
Device is not seated or connected properly.
Cable(s) of new external device are loose or power cables
are unplugged.
Power switch of new external device is not turned on.
When the computer is plugged into an AC power source, voltage is always applied to
Solution
Shut down the computer using the keyboard then restart the
computer.
Remove the roller ball cover on the mouse and clean the
internal components.
See the Worldwide Limited Warranty for terms and
conditions.
Press the power button to resume from standby mode.
CAUTION:
When attempting to resume from standby
mode, do not hold down the power button for more than four
seconds. Otherwise, the computer will shut down and you
will lose any unsaved data.
Solution
Remove roller ball cover from the bottom of the mouse and
clean the internal components with a mouse cleaning kit
available from most computer stores.
Solution
Ensure that the device is properly and securely connected
and that pins in the connector are not bent down.
Ensure that all cables are properly and securely connected
and that pins in the cable or connector are not bent down.
Turn off the computer, turn on the external device, then turn
on the computer to integrate the device with the computer
system.
Solving Hardware Installation Problems
113

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