A Light Pulse Is Not Emitted When I Press The Pulse Switch; Customer Service; Frequently Asked Questions - Silk'n sensepil AS101028A Instructions For Use Manual

Hide thumbs

Table Of Contents

Table of Contents

12.2. "A light pulse is not emitted when I press the

Make sure that you have good contact with the skin and that the

will activate a pulse only if the

APPLICATOR TIP

Check the

CONTROL PANEL

SKIN

, is too dark for safe application. Try using the device on a different body part or contact the Silk'n SensEpil™ support.

COLOR SENSOR

Check the

REPLACE CARTRIDGE INDICATOR LIGHT

Make sure that the

READY INDICATOR

If within 10 seconds the



If the problem persists, contact your local Silk'n SensEpil™ Customer Service Center.



Check the

SYSTEM WARNING INDICATOR LIGHT

If the light is on turn Silk'n SensEpil™ off and back on by pressing the

If the problem persists, contact your local Silk'n SensEpil™ Customer Service Center.



If these problems persist, contact your local Silk'n SensEpil™ Customer Service Center.

Do not attempt to open or repair your Silk'n SensEpil™ device. Only authorized Silk'n SensEpil™ repair centers are

permitted to perform repairs.

Opening Silk'n SensEpil™ may expose you to dangerous electrical components and to pulsed light energy, either of which may cause serious bodily

damage and/or permanent eye injury.

Trying to open Silk'n SensEpil™ may also damage the device and will void your warranty.

Please contact Silk'n SensEpil™ Customer Service if you have a broken or damaged device in need or repair.

13. Customer Service

For more information about Silk'n SensEpil™ please enter www.silkn.com

If your Silk'n SensEpil™ is broken, damaged, in need of repair, or for any other Silk'n SensEpil™ user assistance, please contact

your local Silk'n SensEpil™ Customer Service: 1-877-DO-SILKN / 1-877-367-4556, contact@silkn.com

14. Frequently Asked Questions

1. Does Silk'n SensEpil™ really work?

Yes. In clinical trials held by physicians, Silk'n SensEpil™ was proven to safely achieve long-term hair removal results.

2. Where on my body can I use Silk'n SensEpil™?

The Silk'n SensEpil™ device has been designed for body hair removal anywhere below the neck. The most common areas treated with Silk'n SensEpil™ are:

legs, underarms, arms and bikini line. It is not recommended to use Silk'n SensEpil™ on the face. Silk'n SensEpil™ is not suitable for everyone. We recommend

that you read all the Silk'n SensEpil™ warnings and contraindications in this User's Manual.

3. How long does a Silk'n™ SensEpil treatment session take?

The time can vary depending on the area of the body treated. A full leg can take up to 30 minutes, or two underarms could take 10 minutes. Because Silk'n

PULSE SWITCH

is firmly pressed against the skin.

. If the

SKIN TONE WARNING INDICATOR LIGHT

. If it is on, disconnect Silk'n SensEpil™ and replace the

is on.

remains off turn Silk'n SensEpil™ off and back on by pressing the

READY INDICATOR

is evenly and firmly pressed to the skin. For your safety, the

APPLICATOR TIP

blink for 3 seconds, this is an indication that your skin tone, measured by the

POWER ON/OFF SWITCH