You Cannot Log In To The Access Point Over A Lan Connection; Changes Are Not Saved; Troubleshoot Your Network Using The Ping Utility - NETGEAR WAC505 User Manual

Insight Managed Smart Cloud Wireless Access Point WAC505 User Manual
You Cannot Log In to the Access Point Over a LAN
Connection
If you are unable to log in to the access point from a computer on your local network and use the access
point's local browser interface, check the following:
• If you are using an Ethernet-connected computer, check the Ethernet cable between the computer and
the access point.
• Make sure that the IP address of your computer is in the same subnet as the access point.
If you disabled the access point's DHCP client and configured a fixed (static) IP address when you
connected the access point to network or Internet modem (see
Fixed IP Address
the IP addresses of your computer and the access point are in the same IP subnet.
• If your access point's IP address was changed (for example, the DHCP server in your network issued
an IP address to the access point) and you do not know the current IP address, use an IP scanner
application to detect the IP address. If you still cannot find the IP address, reset the access point's
configuration to factory defaults. This sets the access point's IP address to 192.168.0.100. For more
information, see
• Make sure that Java, JavaScript, or ActiveX is enabled in your browser. If you are using Internet Explorer,
click the Refresh button to be sure that the Java applet is loaded.
• Try quitting the browser and launching it again.
• Make sure that you are using the correct login information. The user name is admin and the password
is the one that you specified the first time that you logged in. Make sure that Caps Lock is off when you
enter this information.

Changes Are Not Saved

If you are logged in to the access point's local browser interface and the access point does not save the
changes that you make on a page, do the following:
• When entering configuration settings, always click the Apply button before moving to another page or
tab or your changes are lost.
• Click the Refresh or Reload button in the web browser. It is possible that the changes occurred but
that the old settings remain in the web browser's cache.

Troubleshoot Your Network Using the Ping Utility

Most network devices and routers contain a ping utility that sends an echo request packet to the designated
device. The device then responds with an echo reply. You can easily troubleshoot a network using the ping
utility in your computer or workstation.
on page 83), change the IP address and subnet mask on your computer to so that
Use the Reset Button on page 104.
Diagnostics and Troubleshooting
Disable the DHCP Client and Specify a
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