Page 2 Polycom's products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners.
Page 3: Table Of Contents
2.7.3 Corrections ... 44 3.2.3 ... 44 ERSION 2.8.1 Added or Changed Features ... 44 2.8.2 Removed Features ... 45 2.8.3 Corrections ... 45 Copyright © 2010 Polycom, Inc. Table of Contents ... 2 LATFORM LIMITATIONS ... 4 ... 5...
Page 4 2.18 3.1.3 (L ERSION IMITED 2.18.1 Added or Changed Features ... 78 2.18.2 Removed Features ... 79 Page ii ) ... 76 ISTRIBUTION – B -ID 3.1.3.0336 ) ... 78 ELEASE UILD Table of Contents Copyright © 2010 Polycom, Inc.
Page 5 Removed Features ... 107 2.27.3 Corrections ... 107 2.27.4 Configuration File Parameter Changes ... 107 2.28 3.0.3 ... 107 ERSION 2.28.1 Added or Changed Features ... 107 Copyright © 2010 Polycom, Inc. 3.1.0.0073) ... 94 ISTRIBUTION BUILD Table of Contents Page iii...
Page 6 Configuration File Parameter Changes ... 132 2.38 2.1.1 C ... 133 ERSION 2.38.1 Added or Changed Features ... 133 Page iv – 3.0.2.0917) ... 110 ELEASE BUILD – 3.0.1.0032) ... 114 ISTRIBUTION BUILD ) ... 121 ELEASE Table of Contents Copyright © 2010 Polycom, Inc.
Page 7 Added or Changed Features ... 137 2.40.2 Removed Features ... 138 2.40.3 Corrections ... 138 2.40.4 Configuration File Parameter Changes ... 141 OUTSTANDING ISSUES ... 142 REFERENCE DOCUMENTS ... 146 Copyright © 2010 Polycom, Inc. Table of Contents Page v...
Page 9: General
Release Notes - UC Software 1. General These release notes apply to version 3.3.2 (and earlier) of the Polycom UC Software that runs on SoundPoint IP, SoundStation IP, and VVX phones. For more information, refer to the documents listed in Section 0.
Page 10: Feature License And Platform Limitations
1.2 Feature License and Platform limitations The following table summarizes several features that require a particular hardware platform and/or a license key for activation. SoundPoint IP and Polycom VVX Family of Products (Desktop Phones) Feature IP 320/330 IP 321/331/335 IP 450/550/560 IP 650/670 VVX 1500/-C/-D...
Page 11 Enhanced Feature Keys Customizable UI Background Local SRTP Conference Asian Language Configurable Soft- Keys XML API Enhanced BLF Warning Field Display H.323 Video Copyright © 2011 Polycom, Inc. IP5000 IP 6000 Productivity Productivity License License General IP 7000 Page 3...
Page 12: System Requirements
 2.6.1.3, 3.0, 3.0.0.1, 3.0.0.2, 3.0.1, 3.0.2 VVX 1500 For details on historical software version support by platform please refer to the “SIP/UCS Downloads Matrix” table accessible from the Polycom Support site at http://downloads.polycom.com/voice/voip/sip_sw_releases_matrix.html Page 4 BootROM version 3.2.3RevB or later 4.1.3 or later...
Page 13: Distribution Files
000000000000.cfg 000000000000-directory~.xml applications.cfg features.cfg H323.cfg Copyright © 2011 Polycom, Inc. Description SIP application executables for SoundPoint IP 320 SIP application executables for SoundPoint IP 321 SIP application executables for SoundPoint IP 330 SIP application executable for SoundPoint IP 331...
Page 14: Release Using Combined Image
Example per-phone local contact directory XML file (edit and then remove „~‟ from name to seed phones which have no directory) Configuration parameters: micro-browser applications Configuration parameters: telephony features Configuration parameters: H.323 signaling protocol General Copyright © 2011 Polycom, Inc.
Page 15 SoundPointIP-dictionary.xml SoundPointIPWelcome.wav LoudRing.wav Warble.wav Copyright © 2011 Polycom, Inc. Description Configuration parameters: Line/call registration – advanced feature settings- full Configuration parameters: Line/call registration -– basic settings Configuration parameters: Regional/localization settings (language, etc.) Configuration parameters: VoIP server/softswitch registration. Basic...
Page 16: Changes
 67633: Added support for the Zero Touch Provisioning ZTP feature. NOTE: This feature should not be enabled unless you are using the ZTP service. To find out more about this service contact your Polycom sales representative.  68511:VVX 1500D: Added the functionality to set “NO Answer ringcount” to “1”...
Page 17 SIP PUBLISH VQSession Report.  49324: SoundStation IP 7000: When dialing 99* from the phone with an integrated Polycom HDX,system the * is changed to a dot on the HDX.  51904: VVX 1500 Video Interoperability: When a Polycom HDX system (Release 2.5.x and maybe other releases) is configured for SIP using UDP, it does not...
Page 18  64036: VVX 1500: Caller ID does not work properly when both “Contact Directory Matching” and Chinese characters are enabled.  64190: VVX1500: Improved video quality during conferences with RMX 1500. Page 10 Changes Copyright © 2011 Polycom, Inc.
Page 19  65758: An extra space is added on each side of an umlauted character in the microbrowser idle display. E.g., "G Ä rtner" instead of "GÄrtner".  65979: The SoundPoint IP phone quick setup menu, user name entry is not set to numeric characters as default.
Page 20 DHCP Server Option 43, will make the phone unbootable.  69166: When a call is on hold in which RFC 3264 directionality attributes are present results in failure of terminating a music on hold session. Page 12 Changes Copyright © 2011 Polycom, Inc.
Page 21: Configuration Parameter Changes
 72766: SoundPoint IP650/670: When the configuration parameter ( device.set) is set with a new boot server ip address, it does not force the phone to reboot. Configuration Parameter Changes 2.1.4 Configuration Parameter call.clickToDial.referBased.userConfirm call.shared.notifyTransferHoldAsActive Copyright © 2011 Polycom, Inc. Action Property added accessType callback cfgParamType...
Page 23 Release Notes - UC Software dir.H350.person.transport dir.corp.transport mb.main.toolbar.autoHide.enabled pnet.joinOnAutoAnswer reg.NUM_REPLACE_1.outboundProxy.failOver.only SignalWithRegistered reg.NUM_REPLACE_1.outboundProxy.transport Copyright © 2011 Polycom, Inc. changed default enum type changed default enum type added accessType callback cfgParamType default help templates type added accessType callback cfgParamType default help templates...
Page 25 Release Notes - UC Software voIpProt.SIP.outboundProxy.failOver.onlySignalWith Registered voIpProt.SIP.outboundProxy.transport voIpProt.SIP.serverFeatureControl.missedCalls voIpProt.server.NUM_REPLACE_1.failOver.onlySign alWithRegistered voIpProt.server.NUM_REPLACE_1.transport voice.gain.rx.digital.headset.IP_330 Copyright © 2011 Polycom, Inc. templates type added callback cfgParamType default help templates type changed enum type added accessType callback cfgParamType default help templates type added callback...
Page 27: Version 3.3.1F
User Agents that are party to the dialog.  60306: The server certificate Serial Number SN is now verified against the server/proxy's „A record‟ domain names if the „SRV record‟ domain does not match the SN. Copyright © 2011 Polycom, Inc. Changes Page 19...
Page 28: Removed Features
(exchanging) valid logon credentials between 2 phones.  60015: Phone continues to send RTP media for 2.4 seconds after call is declined with 603 Decline. Page 20 Changes Copyright © 2011 Polycom, Inc.
Page 29  61090: The configuration parameter “voIpProt.SIP.musicOnHold.uri” is not updated upon a configuration change.  61095: VVX 1500: While dialing a URL using the on-screen keyboard, the first entered character is unexpectedly deleted. Copyright © 2011 Polycom, Inc. Changes Page 21...
Page 30  62417: When an off-hook event is received from the headset base station, the phone sends 3 events to the base station. This results in unusual audio effects at the headset. This affects all DHSG headsets and platforms. Page 22 Changes Copyright © 2011 Polycom, Inc.
Page 31: Configuration Parameter Changes
UCS 3.3.0. Before installing the software, it is highly recommended that you first familiarize yourself with the changes outlined in the “Administrator‟s Guide for the Polycom® UC Software – 3.3.0” and Technical Bulletin 60519 “Simplified Configuration Improvements in Polycom®...
Page 32 Release Notes - UC Software reg.x.filterReflectedBlaDialogs reg.x.serverFeatureControl.activateCodeSequence.cf.always reg.x.serverFeatureControl.activateCodeSequence.cf.busy reg.x.serverFeatureControl.activateCodeSequence.cf.noanswer reg.x.serverFeatureControl.activateCodeSequence.dnd reg.x.serverFeatureControl.deActivateCodeSequence.cf.always reg.x.serverFeatureControl.deActivateCodeSequence.cf.busy reg.x.serverFeatureControl.deActivateCodeSequence.cf.noanswer reg.x.serverFeatureControl.deActivateCodeSequence.dnd reg.x.serverFeatureControl.signalingMethod reg.x.serverFeatureControl.subscribeToUri sec.dot1x.eapollogoff.pcforcelanlinkreset sec.srtp.noAuthRxRTP voIpProt.SIP.allowTransferOnProceeding Page 24 Changes added added added added added added added added added added added added added changed Copyright © 2011 Polycom, Inc.
Page 33: Version 3.3.0
“from” header instead of the “P-Asserted-Identity” segment. The associated configuration parameter is: voIpProt.SIP.CID.sourcePreference = “P-Asserted-Identity”, “Remote-Party-ID”, or “From”.  50067: Local contact directory now matches the Polycom CMA product‟s style and user experience.  50151: Removed redundant levels of abstraction associated with arrays in “config”...
Page 34  54045: Registration parameters can now be modified and activated without requiring the phone to restart or reboot.  54098: Added the ability to automatically upgrade the BootBlock section of the BootROM. Page 26 Changes Copyright © 2011 Polycom, Inc.
Page 35  55985: SoundPoint IP 7000: Displays the "LogOut" soft key when configured to be enabled.  56666, 56668: Added dynamic codec switching.  56790: Improved the computation of jitter buffer parameters based on received Quality of Service QoS and expected payload size values. Copyright © 2011 Polycom, Inc. Changes Page 27...
Page 36: Removed Features
URL call from SPIP@xxx.xxx.xxx.xxx, the phone does not save the incoming URL call address into call list entry.  44034: SoundPoint IP 330: Cursor does not blink in hot dial prompt. Page 28 Changes Copyright © 2011 Polycom, Inc.
Page 37 10.  44478: VVX 1500: Configurable soft key features do not work.  44889: SoundPoint IP 330: The Polycom bitmapped logo is not displayed on the phone‟s idle screen.  45013: Phones reboot after a “check-sync” request when a call is held and a new call is initiated and then cancelled.
Page 38 1.  52690: SoundStation IP 7000: The "Add Phone” soft key should not appear while the “Call Type” is set to Conference-SIP and the phone is rebooted without a network connection. Page 30 Changes Copyright © 2011 Polycom, Inc.
Page 39  54343: VVX 1500: Unable to save changes to text or IP entry fields while in the “Admin Settings” menu after viewing the web browser.  54356: VVX 1500: The Delete key does not dismiss the character selection control or prevents character entry in the browser. Copyright © 2011 Polycom, Inc. Changes Page 31...
Page 40 SIP URL.  55002: SoundPoint IP 320, 321, 330, 331, 335: Unable to press-and-hold the “Backspace” soft key to clear the contents of the dialing fields. Page 32 Changes Copyright © 2011 Polycom, Inc.
Page 41 „Speed Dial Contact‟ Enhanced Feature Key macro fails to execute.  55423: VVX 1500: Incorrect soft keys and user interface is presented after exiting the screen that was previously opened from the icon in the status bar; while hot dialing digits. Copyright © 2011 Polycom, Inc. Changes Page 33...
Page 42  56156: VVX 1500: The "abc/ASCII" string remains in the title bar even after leaving edit mode for a menu item.  56161: Emergency numbers matched against „dialplan.routing.emergency.x.value‟ are not sent to servers listed in „dialplan.routing.emergency.x.server.y‟. Page 34 Changes Copyright © 2011 Polycom, Inc.
Page 43 FROM header and the call is placed on hold.  57368: SoundStation IP 5000: The second contact in the „Local Contact Directory‟ does not highlight when it is selected. Copyright © 2011 Polycom, Inc. Changes Page 35...
Page 44  58498: Within the „Re-registration on fail-over‟ feature, „Subscribe‟ does not trigger the fail-over. The phone does not send the register request to the second server after received an ICMP from the primary server. Page 36 Changes Copyright © 2011 Polycom, Inc.
Page 45  59308: A retransmitted INVITE message results in a “400” response. This is in violation of RFC 3261 section 17.2.1.  59430: VVX 1500: Call received from a mobile will cause the phone to display: “SIP+86…@”. The „@‟ should not be displayed. Copyright © 2011 Polycom, Inc. Changes Page 37...
Page 46  62621: SoundPoint IP 321, 331: Phones running SIP 3.2.3.3122 and configured for HTTPS are displaying error messages: “Alert:Fatal, Description: Decode Error” Page 38 Changes call appearance Copyright © 2011 Polycom, Inc.
Page 47: Configuration File Parameter Changes
Before installing the software, it is highly recommended that you first familiarize yourself with the changes outlined in the “Administrator‟s Guide for the Polycom® UC Software – 3.3.0” and Technical Bulletin 60519 “Simplified Configuration Improvements in Polycom® UC Software 3.3.0”.
Page 48: Version 3.2.5
 62226: Phones proceed to join a conference after receiving a “403 Forbidden” from the switch.  62383: SoundPoint IP 601: A held call on a remote phone‟s Bridged Line Appearance is not presented. Page 40 Changes Copyright © 2011 Polycom, Inc.
Page 49  63631: [Geo-redundancy RROFO]: The counting down aspect of the “Geo- redundancy RROFO- DNSTTL” feature fails during fail-back. The Time-To-Live TTL timer should be reset after re-registering to the secondary server. Copyright © 2011 Polycom, Inc. dialplan.routing.emergency.x.server.y Changes Page 41...
Page 50 The intention of this parameter is to allow traffic only to and from the currently active proxy server. 65842: Call waiting tone continues to play after an inbound call has been forwarded and answered by the PSTN. Page 42 Changes Copyright © 2011 Polycom, Inc.
Page 51: Configuration File Parameter Changes
For full details, refer to Technical Bulletin TB66743. See Section 0 Reference Documents for the location of the documents. 2.7 Version 3.2.4 2.7.1 Added or Changed Features 2.7.2 Removed Features Copyright © 2011 Polycom, Inc. Changes Old value New value null null...
Page 52: Corrections
 54041: Format of DHCP Option 60 Data is now configurable and added support for Option 125 as per RFC 3925.  54983: VVX 1500: Internal IP address of phone (instead of an alias) is no longer being sent in the Facility Message. Page 44 Changes Copyright © 2011 Polycom, Inc.
Page 53: Removed Features
 55120: SoundPoint IP 550, 560, 650, and 670: Dialing numbers in “Contact Directory” unexpectedly opens contacts for editing.  55296: VVX 1500: The dial pad widget is not presented when attempting to conference or transfer a held call while in a ringback state. Copyright © 2011 Polycom, Inc. Changes Page 45...
Page 54 LLDP neighbor ship will be torn down and this in turn forces the phone to default to the wrong VLAN.  58024: VVX 1500D: Hold function fails in a specific customer scenario. Page 46 Changes Copyright © 2011 Polycom, Inc.
Page 56 Release Notes - UC Software File Change Attribute added voice.aes.hf.duplexBalance.IP_5000.6 added voice.aes.hf.duplexBalance.IP_5000.7 added voice.aes.hf.duplexBalance.IP_5000.8 added voice.ns.hf.IP_5000.enable added voice.ns.hf.IP_5000.signalAttn added voice.ns.hf.IP_5000.silenceAttn added voice.rxEq.hf.IP_5000.preFilter.enable added voice.rxEq.hf.IP_5000.postFilter.enable added voice.txEq.hf.IP_5000.preFilter.enable added voice.txEq.hf.IP_5000.postFilter.enable Page 48 Changes value New value Copyright © 2011 Polycom, Inc.
Page 57: V Ersion 3.2.2
 44782: VVX 1500: Improve phone UI response when a local conference is active.  44980: VVX 1500: Fall back to configured video codec configuration for Tx video when incoming signaling lacks codec modifiers  47023: VVX 1500: Occasionally the text font changes. Copyright © 2011 Polycom, Inc. Changes Page 49...
Page 58  52164: VVX 1500: Hot-dial does not work in headset mode.  52360: 'Auth Password' field' can be viewed in web configuration page.  52365: Phones don't transition very well from LLDP to CDP. Page 50 Changes Copyright © 2011 Polycom, Inc.
Page 59  52977: VVX 1500: "Directory" soft key unexpectedly disappears after selecting "Blind" transfer mode  53007: VVX 1500; VQMon: Phone does not compute RFactor and MOS quality scores for the G7221C codec Copyright © 2011 Polycom, Inc. Changes Page 51...
Page 60  54940: New REQUESTS sent directly to far end; route set ignored after a call is placed on MOH. Loss of audio results.  55052: Additional parameter in From header of INVITE causes 1-way audio when it is not found in the ACK to a 200 OK Page 52 Changes Copyright © 2011 Polycom, Inc.
Page 63: Version 3.2.1 B
2.10.4 Configuration File Parameter Changes File Change Attribute ind.anim.IP_335.42.frame.1.bitmap added ind.anim.IP_335.42.frame.1.duration added ind.anim.IP_335.42.frame.2.bitmap added ind.anim.IP_335.42.frame.2.duration added Copyright © 2011 Polycom, Inc. Old value New value 1500 1720 5060 value New value Description See Administrator‟s Guide Handset for SIP 3.2.2 for details See Administrator‟s Guide...
Page 64: Version 3.2.1
See Administrator‟s Guide Speaker for SIP 3.2.2 for details See Administrator‟s Guide 1300 for SIP 3.2.2 for details See Administrator‟s Guide PlumHd for SIP 3.2.2 for details See Administrator‟s Guide 1300 for SIP 3.2.2 for details Copyright © 2011 Polycom, Inc. Changes...
Page 65: Added Or Changed Features
 46093: Add ability for User to enable/disable display of idle browser from menu  46113: SoundPoint IP 320, 321, 330, 331: Add navigation button „shortcuts‟ in „Idle Mode‟ consistent with other phone models. Copyright © 2011 Polycom, Inc. Changes Page 57...
Page 66  48678: During local conferencing it is now call diagnostics for each call leg. Accessed from Menu->Status->Diagnostics->Media Statistics.  48738: Add configurable behavior for Directed Call Pick-Up as used for Enhanced BLF. Page 58 Changes Copyright © 2011 Polycom, Inc.
Page 67: Removed Features
 30219: Logs are not uploaded when phone resets to factory default  31858: Shared line indicator led turns off when 2 phones resume simultaneously  34681: stickyAutoLineSeize and call.enableOnNotRegistered="0" seize wrong line if 1st is unregistered Copyright © 2011 Polycom, Inc. Changes Page 59...
Page 68 RAM Disk size.  43990: SoundStation IP 7000: Missing glyphs in the Katakana bitstream fonts.  44100: If a Call display name includes an @ then the display is truncated after "@" character. Page 60 Changes Copyright © 2011 Polycom, Inc.
Page 69  45428: Unexpected re-INVITE occurs before BYE, when removing a leg from a conference call  45650: Double hold w/ MOH and a non-Polycom SIP phone: one way audio - MOH fails  45658: Platform string in transmitted CDP packets is not consistent across SoundPoint IP products.
Page 70  47566: XML API; Internal URIs: When a internal URI is executed with multiple VolUp and VolDown action uri's, the Ringer horizontal bar is not seen, only the Volume sound going UP and Down is heard. Page 62 Changes Copyright © 2011 Polycom, Inc.
Page 71  47929: Rendering special characters like " ' " will break the hyperlink style display.  47932: Call widget counter (1/n) does not appear while in dial tone state. It flashes for a fraction of sec and then disappears. Copyright © 2011 Polycom, Inc. Changes Page 63...
Page 72  48179: XML API; Telephony Notifications: Called Party number is shown overlapped in incoming event notification in case of IP dialed calls between unregistered phones.  48209: Cannot delete left-most character before character selection timeout Page 64 Changes Copyright © 2011 Polycom, Inc.
Page 73 Server not responding message from phone.  48981: SRTP fails in 3.1.2 when the user presses Hold then Resume during a call. This happens on several different models of IP phone.  48996: Phone not tagging correct DSCP value to some packets (Trying, Ringing and OK) ...
Page 74  49911: Incoming ring tone not played on the phone in a certain enhanced BLF use case.  49926: SoundPoint IP 320,321,330,331: Phone auto-increments new contact's speeddial index to 100 even though the maximum entries is 99. Page 66 Changes Copyright © 2011 Polycom, Inc.
Page 75  50253: SoundStation IP 7000, Corporate Directory: When edit phone number attribute in AdvFind menu, pressing on 1/A/a sk creates Encoding sk  50254: Phone does not honor SDP sent in PRACK.  50255: SIP Reliable Provisional responses are not retransmitted. Copyright © 2011 Polycom, Inc. Changes Page 67...
Page 76 PC port. This causes the 802.1X authentication to fail in some situations.  51567: Server based CFWD/DND sync fails on 3.1.2.0392 [NOTIFY no longer refreshing target of dialog]  51605: API: Push request will get lost if it follows another push request immediately. Page 68 Changes Copyright © 2011 Polycom, Inc.
Page 77: Configuration File Parameter Changes
IP7000 shows as on Mute but Far end can hear them.  51838:Some Japanese characters are not properly displayed.  52014/53597: In SIP 3.x.x when an IP phone picks up a transferred call in a certain scenario, the call is immediately placed on Hold instead of being connected.
Page 78 简体中文 (zh-cn) Language selection 日本語 (ja- displayed in the appropriate language. 한국어 (ko- Norsk (no- Polski (pl-pl) Português (pt-br) сский (ru- Slovenski (sl-si) Español (es- Svenska (sv-se) Dansk (da- Nederlands (nl-nl) English (en- Copyright © 2011 Polycom, Inc. Changes...
Page 79 Copyright © 2011 Polycom, Inc. English (en- English (en- Français (fr- Deutsch (de-de) Italiano (it-it) Control the logging detail level for the LLDP feature. See Administrator‟s Guide for SIP 3.2.0 for details...
Page 80 SIP 3.2.0 for details See Administrator‟s Guide for SIP 3.2.0 for details See Administrator‟s Guide for SIP 3.2.0 for details See Administrator‟s Guide for SIP 3.2.0 for details See Administrator‟s Guide for SIP 3.2.0 for details Copyright © 2011 Polycom, Inc. Changes...
Page 81 CallerID.normal attendant.behaviors.display.spontan phone1 added eousCallAppearances.automata Copyright © 2011 Polycom, Inc. If set to 1, an SDP offer or answer is generated in a provisional reliable response and PRACK request and response. If set to 0, an SDP offer or answer is not generated.
Page 82 “normal” monitored. When present, and if dialplan.x.digitmap is not Null, this attribute overrides the global dial plan defined in sip.cfg configuration file. Modified No Answer Timeout See Administrator‟s Guide for SIP 3.2.0 for details Copyright © 2011 Polycom, Inc. Changes...
Page 84: Version 3.2.0
2.14.2 Removed Features None. 2.14.3 Corrections  54165: Phone cannot pick up call off hold after it receives NOTIFY with dialog state="full" in response to its BLA re-subscribe 2.14.4 Configuration File Parameter Changes None. Page 76 Changes Copyright © 2011 Polycom, Inc.
Page 85: Version 3.1.4
53827/51690: EFK feature is used for onetouch Voicemail dialing. When using SIP 3.1.3 the phone appears not to honor the stickyAutoLineSeize.  53828/52014: In SIP 3.x.x when an IP phone picks up a transferred call in a certain scenario, the call is immediately placed on Hold instead of being connected.
Page 86: Configuration File Parameter Changes
 48467: VVX 1500: Touching the LCD screen at any location should wake the LCD from the "dim" state to full brightness.  48484: IP7000/HDX: Allow Configuration control of the Dialtone sound level when adding a POTS call to an existing Video call. Page 78 Changes Copyright © 2011 Polycom, Inc.
Page 87: Removed Features
 47964: SoundStation IP 7000/HDX: Phone displays wrong icon when conferencing and adding a POTS call  48002: SoundStation IP 7000/HDX: Speaker volume drops to two bars after making a video call Copyright © 2011 Polycom, Inc. Changes Page 79...
Page 88 MWI LED to be lit.  48697: An incoming call without Caller ID Name but with Caller ID Number is matched with the first local contact that has Name blank.  48699: TelURI doesn't process "tel://*50" Page 80 Changes Copyright © 2011 Polycom, Inc.
Page 89 SCA before the line seize completes  49533: Incorrect UDP checksum in DHCP Decline message  49599: BLF: Attendant phone does not update 1/x widget when BLF monitored line has 1 or multiple incoming calls being ended Copyright © 2011 Polycom, Inc. Changes Page 81...
Page 91: Configuration File Parameter Changes
Copyright © 2011 Polycom, Inc. Changes Description If set to 0 and voIpProt.SIP.serverFeatureContr ol.dnd ="1", the phone will not perform local DND call behavior. If set to 1 or Null, the phone will perform local DND call behavior on all calls received.
Page 92: Version 3.1.2 B
1=Play DialTone when IP 7000 makes an outgoing POTS call on Default=0 Attenuation (in dB) applied to tones played by the IP 7000 for POTS calls on HDX when HDX is the active speaker. Range -60 to 0; default=-15 Copyright © 2011 Polycom, Inc.
Page 93: Removed Features
This could result in the phone displaying “Service Unavailable” when the associated line key was selected.  44727: microbrowser may display overlapped text if multiple spaces are included in the page.  45080: Line-seize behavior incorrect for speed-dial when call.stickyAutoLineSeize.onHookDialing = "0" Copyright © 2011 Polycom, Inc. Changes Page 85...
Page 94  46757: XML API: Issue with order of call appearances on a single line registration and single line key  46763: XML API: URI soft key:exit does not work when executed from soft key or hyperlink anchor XHTML tags Page 86 Changes Copyright © 2011 Polycom, Inc.
Page 95  47500: If call.stickyAutoLineSeize=”1”; Active call is not placed on hold when another call is initiated by a BLF/Speed-dial key.  47530: Using a BLF or Speed Dial key for a Transfer operation does not work. Copyright © 2011 Polycom, Inc. Changes Page 87...
Page 96  47538: On-hook entered digits on a BLF attendant phone are erased if a remote BLF phone in ringing state is answered on the remote BLF phone.  47559: In some scenarios a BLF attendant phone incorrectly plays the attendant ringing tone. Page 88 Changes Copyright © 2011 Polycom, Inc.
Page 97: Configuration File Parameter Changes
 47432: SoundStation IP 7000 connected to HDX: In a certain scenario the phone sends audio to the far end even though it shows that the call is muted. 2.21.4 Configuration File Parameter Changes None. Copyright © 2011 Polycom, Inc. Changes Description See Technical Bulletin34787 for...
Page 98: Version 3.1.1
This feature requires BootROM 4.1.2  41705: Revise error message, when USB drive is plugged into an IP650/670 and is not supported, to direct phone user to Polycom support web-site.  45411: Change hands-free volume control to give user improved volume level adjustment capability.
Page 99 REQUEST  46543: BLA: phone should NOT send dialog NOTIFY with terminated after receiving a cancel  46486: Enabling Idle Browser on IP330 may cause dialed digits to not display Copyright © 2011 Polycom, Inc. Changes Page 91...
Page 100: Configuration File Parameter Changes
2.23 Version 3.1.0 C 2.23.1 Added or Changed Features  Add Support for the SoundPoint IP 450 product. 2.23.2 Removed Features None. 2.23.3 Corrections None. Page 92 Changes Description Changed from 6 to 5 Copyright © 2011 Polycom, Inc.
Page 101: Configuration File Parameter Changes
None. 2.24.3 Corrections  45605: Missing closing XML tag in a configuration file causes a phone reboot 2.24.4 Configuration File Parameter Changes None. Copyright © 2011 Polycom, Inc. Changes Description Add DSP parameters for IP 450 platform. Add UI parameters for IP 450 platform.
Page 102: Version 3.1.0 (Limited Distribution; Build-Id 3.1.0.0073)
 38882: Update default list of trusted CAs on the phone  39145: Include Diversion Header Information in the caller-id display  39146: Add ability for the phone to display contents of the SIP warning field to the user Page 94 Changes Copyright © 2011 Polycom, Inc.
Page 103  42979: CMR/P: Increase recording buffer size to accommodate flash drives larger than 2GB  42980: CMR/P: Reject user attempts to perform USB operations while another operation is still in progress, to support large flash drives. Copyright © 2011 Polycom, Inc. Changes Page 95...
Page 104: Removed Features
 37580: DoS: Multicast rate limiting is not enabled on IP601  37848: LED indication functionality is not consistent among platforms when IMs are exchanged between phones while on "Instant messages" screen. Page 96 Changes Copyright © 2011 Polycom, Inc.
Page 105  39788: SoundPoint IP 501, 601: Phone should not play incoming rtp when offered recvonly stream.  39935: Users of the IP650 hands free complain that sometimes, the phone goes dead silent and they wonder if the far-end is still on the line Copyright © 2011 Polycom, Inc. Changes Page 97...
Page 106  40561: [Presence] Backspace or "<<" soft key is not available on Add Buddy Page for IP 4000 and IP 6000 phones.  40562: [Presence] The first option in the "Mystat" list gets highlighted even if option other than the first option is selected. Page 98 Changes Copyright © 2011 Polycom, Inc.
Page 107  42749: Phone connects to LDAP server, but does not return records  42792: Media Attribute missing in Hold ReINVITE when SRTP is enabled.  42841: Echo is experienced when calling IP 650 to IP 650 using G.722 HD at full volume. Copyright © 2011 Polycom, Inc. Changes Page 99...
Page 108  45118: Digest authentication for SIP transactions fail when “digest” token is in lower-case characters  45198: Dialing EFK macros from speed dial key does not work if URL dialing is disabled. Page 100 Changes Copyright © 2011 Polycom, Inc.
Page 109: Configuration File Parameter Changes
Copyright © 2011 Polycom, Inc. Changes Description If set to 1, forces the phone to wait for 200 OK response when receiving a TRYING notify. If set to 0 or Null, this is old behavior.
Page 110 HTTP URL Push message) is appended to the application server root URL and the resultant URL is sent to the microbrowser. The user name to access the push server URL. The password to access the push server URL. Copyright © 2011 Polycom, Inc.
Page 112 Dir soft key. • In the dialtone state, it is displayed after the End Call soft key and before the Dir soft key. • During a conference or transfer, it is displayed before the Cancel soft key. Copyright © 2011 Polycom, Inc.
Page 113: Version 3.0.4
None. 2.26.3 Corrections  43264: Phone is not able to answer calls due to duplicate INVITEs with same details and new BRANCH ID Copyright © 2011 Polycom, Inc. Changes If set to 0, the MyStatus soft key is not displayed.
Page 114: Configuration File Parameter Changes
2.27 Version 3.0.3 B Change made applies to the SoundStation IP 7000 product only. 2.27.1 Added or Changed Features None. Page 106 Changes Description Changed default value from „0‟ to „1‟ Changed default value from „6‟ to „5‟ Copyright © 2011 Polycom, Inc.
Page 115: Removed Features
Phone does not handle NOTIFY message correctly in Glare (race condition)  40709: Phone responding to subscribe that does not match its configuration  40766: Phone must match To: header with third-party subscribe Copyright © 2011 Polycom, Inc. Changes Page 107...
Page 116 SCA Caller ID displays wrong direction as "From:" when remote shared line places an outgoing call  42605: Speed dial shortcut should not apply if contact directory is disabled on SoundPoint IP 330/320 phones Page 108 Changes Copyright © 2011 Polycom, Inc.
Page 117: Configuration File Parameter Changes
(e.g. call in progress) may result in sluggish UI response or in extreme cases re-boot. 2.29.4 Configuration File Parameter Changes None. Copyright © 2011 Polycom, Inc. Changes Description If set to “1”, forces phone to match user portion of signaling exactly. If set to “0”, phone will use first registration...
Page 118: Version 3.0.2 B
 39678: Authorization response changes during multi-stage dialing  39716: Speed dial from up arrow shortcut using speed dial index does not work correctly when BLF is configured  39932: Unicode text entry does not work correctly. Page 110 Changes Copyright © 2011 Polycom, Inc.
Page 119  41199: 802.1x packets do not get forwarded by SoundPoint IP 320, 330, 430, 550, 560, 650 phones  41355: Phone responds with 501 to UPDATE request, which it should not do.  41364: Phone does not honor MIME Type for Telephone-Event in SDP Answer Copyright © 2011 Polycom, Inc. Changes Page 111...
Page 120: Configuration File Parameter Changes
The second parameter of a pair defines the value to use for the darkest pixels. Intermediate values are scaled between the pair. Copyright © 2011 Polycom, Inc.
Page 121: Version 3.0.1Revb
2.31.2 Removed Features None. 2.31.3 Corrections  42034: Phone freezes when booting from TFTP server in certain scenarios. Copyright © 2011 Polycom, Inc. Changes Defines the adjustment applied to backgrounds when displayed on a gray hiRes phone. “pr” in the parameter name refers to the predefined background table.
Page 122: Version 3.0.1 (Limited Distribution - Build-Id 3.0.1.0032)
 **29851: Support Statistics gathering and reporting for QOS monitoring according to RFC3611 (RTCP-XR) – all supported phone models except SoundPoint IP 301 Page 114 Changes Description Changed value from 300 (5 minutes) to 43200 (12 hours) Copyright © 2011 Polycom, Inc.
Page 123 SoundPoint IP 550, 560, 650 phones.  38979: Make UI background bitmap configurable – SoundPoint IP 550, 560 and 650 phones  39071: DHCPINFORM should apply if boot server address is null Copyright © 2011 Polycom, Inc. Changes Page 115...
Page 124: Removed Features
 36583: IP 301 logs ssps errors during bootup and when establishing a handsfree call  36677: IP320/330 does not update its Presence status when a roaming buddy changes their status  36680: Dial tone can become momentarily very loud when cancelling conf call Page 116 Changes Copyright © 2011 Polycom, Inc.
Page 125  37906: IP301 does not show watch buddy icon when peer-to-peer watch buddy is enabled  37915: Peer-to-Peer Presence: Blocking contact in Watcher List creates extra contact "SPIP" in directory menu  38021: Ringer type 12 is not playing correctly Copyright © 2011 Polycom, Inc. Changes Page 117...
Page 126  39629: When reg.1.callsPerLineKey=1 is set, and a conference is established while transferring the call, the phone hangs and reboots  39631: Idle browser cuts volume icon  39652: Some layered windows are incorrectly clipped Page 118 Changes Copyright © 2011 Polycom, Inc.
Page 127: Configuration File Parameter Changes
2.34 Version 2.2.2 2.34.1 Added or Changed Features  35534: De-couple Presence Signaling from Idle Screen Soft-key UI  36931: Add support for SoundPoint IP 560 product. Copyright © 2011 Polycom, Inc. Changes Description Enables uaCSTA. Enables or disables hands-free speakerphone.
Page 128: Removed Features
Number@ServerIP for caller ID (This issue occurs on SIP 2.2.0 and SIP 2.2.1 releases only).  38430: In a BLA configuration attempting to make a call on a remotely busy shared line may cause the phone to re-boot instead of displaying Page 120 Changes Copyright © 2011 Polycom, Inc.
Page 129: Configuration File Parameter Changes
2.35.2 Removed Features None. 2.35.3 Corrections  36557: When SRTP is enabled and “so” logging level is set to 1, the RTCP sender report displays encrypted values in the log file Copyright © 2011 Polycom, Inc. Parameter tcpIpApp.keepalive.tcp. idleTransmitInterval tcpIpApp.keepalive.tcp.
Page 130: V Ersion 2.2.0
If set to 0, the crypto line is not included. If set to 1, a crypto line with the AES_CM_128_HMAC_SHA1_32 crypto-suite will be included in offered SDP. If set to 0 or Null, the crypto line is not included. Copyright © 2011 Polycom, Inc.
Page 131 DNS queries for 5 minutes (as per RFC 2308 Sec 7.1)  34998: Increased maximum number of registrations on SoundPoint IP 650 phones to 34  35039: Pressing "Exit" soft key when using the microbrowser should return user to telephony application Copyright © 2011 Polycom, Inc. Changes Page 123...
Page 132: Removed Features
 36079: Removed support for the SoundPoint IP 300 and 500 phones 2.36.3 Corrections  24021: Call display gets corrupted in IP-dialed call if caller presses a digit then puts call on hold  25744: Spaces go missing in text in microbrowser occasionally Page 124 Changes Copyright © 2011 Polycom, Inc.
Page 134  34649: First call after a reboot may demonstrate one-way audio if phones have different codec preferences and voIpProt.SDP.answer.useLocalPreferences parameter is set to default  34891: SoundStation IP 4000 loudness does not decrease for bottom six volume settings Page 126 Changes Copyright © 2011 Polycom, Inc.
Page 135: Configuration File Parameter Changes
 37646: DNS SRV querying after A record cache makes registration fail 2.36.4 Configuration File Parameter Changes .cfg File Action added added added added added Copyright © 2011 Polycom, Inc. line does not register Parameter voIpProt.SIP.csta voIpProt.SIP.serverFeatureControl.d voIpProt.SIP.serverFeatureControl.c up.toneControl.bass up.toneControl.treble Changes...
Page 136 Not currently used, will be used in a future release. Not currently used, will be used in a future release. See Administrator‟s Guide for SIP 2.2.0 for details Not currently used, will be used in a future release. Copyright © 2011 Polycom, Inc.
Page 137 Release Notes - UC Software .cfg File Action added added added added added added Copyright © 2011 Polycom, Inc. Parameter sec.srtp.enable sec.srtp.leg.enable sec.srtp.offer sec.srtp.require sec.srtp.key.lifetime sec.srtp.mki.enabled sec.srtp.sessionParams.noAuth.offe sec.srtp.sessionParams.noAuth.req uire sec.srtp.sessionParams.noEncrypR TP.offer sec.srtp.sessionParams.noEncrypR TP.require sec.srtp.sessionParams.noEncrypR TCP.offer sec.srtp.sessionParams.noEncrypR TCP.require sec.srtp.sessionParams.leg.noAuth. offer sec.srtp.sessionParams.leg.noAuth.r equire sec.srtp.sessionParams.leg.noEncry...
Page 138 The entire indicator section in sip.cfg must be updated. Failure to do this will affect the appearance of the display. These parameters were not used. These parameters were not used. Not currently used, will be used in a future release. Copyright © 2011 Polycom, Inc.
Page 139: Version 2.1.2
 36681: Added logging of version information for configuration files 2.37.2 Removed Features None. 2.37.3 Corrections  34899: Phone may continuously reboot if a configuration change is made then power is disconnected and the provisioning server is unavailable Copyright © 2011 Polycom, Inc. Parameter reg.x.serverFeatureControl.dnd reg.x.serverFeatureControl.cf call.missedCallTracking.x.enabled call.callWaiting.ring LICENSE_DIRECTORY APP_FILE_PATH_SPIP300="sip_21...
Page 140: Configuration File Parameter Changes
This parameter controls failover behavior during authentication signaling. 0 = default behavior which obeys the 1 = optimization enabled, phone first retries a SIP transaction with the server that has just sent a 401 or 407 response Copyright © 2011 Polycom, Inc.
Page 141: Version 2.1.1 C
 33391: Added support for SoundPoint IP 320  35415: Added translations for new phrases needed for SoundPoint IP 320 and 330 phones 2.38.2 Removed Features None. Copyright © 2011 Polycom, Inc. Parameter up.mwiVisible Changed file header from $Revision: $ $Date: $ $RCSfile: sip.cfg,v $ $Revision: $...
Page 142: V Ersion 2.1.1
 33967: An error message is logged if a daylight savings time (DST) start or stop time of 0 (12am) is selected (although the selection is correctly used)  34325: microbrowser display is closed when shared line is opened on other phone Page 134 Changes Copyright © 2011 Polycom, Inc.
Page 143  35573: After selecting the Russian language and accessing the microbrowser, the phone may freeze  36012: Conference host may indicate phone is muted but audio is heard by far end after one leg ends call Copyright © 2011 Polycom, Inc. Changes Page 135...
Page 144: Configuration File Parameter Changes
If voice.vadEnable=1, add attribute line a=fmtp:18 annexb=”yes” below a=rtpmap… attribute line (where „18‟ could be replaced by another payload) If voice.vadEnable=0, add attribute line a=fmtp:18 annexb=”no” below a=rtpmap… attribute line (where „18‟ could be replaced by another payload) Copyright © 2011 Polycom, Inc. Changes...
Page 145: V Ersion 2.1.0
 13882: Added support for setting RTP streams to inactive when on hold  14485: Increased maximum number of digit map segments to 30  14733: Improved text entry efficiency in the microbrowser Copyright © 2011 Polycom, Inc. Description New parameters to support SoundPoint IP 320 and 330 platforms which will be supported in a future software release.
Page 146: Removed Features
Example showing format of user agent in HTTP GET‟s previously: User-Agent: Polycom-microbrowser/1.0 (SIP/2.0.2.0060; SoundPoint IP PolycomSoundPointIP-SPIP_650) libcurl/7.12.1\r\n Example showing format of user agent in HTTP GET‟s now (with security sec.tagSerialNo set to 1):...
Page 148  35063: Power levels reported via CDP for SoundPoint IP 650 are too low  35068: Power levels reported via CDP for SoundPoint IP 601 with EM Power option enabled are too high Page 140 Changes Copyright © 2011 Polycom, Inc.
Page 149: Configuration File Parameter Changes
-12" to “-13” added voIpProt.server.x.transport and voIpProt.SIP.outboundProxy.transport Copyright © 2011 Polycom, Inc. Description Refer to Technical Bulletin 5844. Refer to Technical Bulletin 11572. Added “TCPOnly” as a possible value for these existing parameters. Refer to Technical Bulletin 5844.
Page 150: Outstanding Issues
 37437: When SRTP is used with both Authentication and Encryption enabled on SoundPoint IP 301, 501, 600 and 601 platforms, and three- way conferencing is enabled the phone will re-boot when a local conference is attempted. Page 142 Issues Outstanding Copyright © 2011 Polycom, Inc.
Page 151  47651: SoundStation IP 7000/HDX: URL Dialing must be enabled in order to place calls. Workaround: None  48905: SoundStation IP 6000/7000: Packet Statistics, Jitter parameter is not correctly computed as per RFC3550. Workaround: None. Copyright © 2011 Polycom, Inc. Issues Outstanding Page 143...
Page 152  59812: SoundStation IP 7000: Blind transfer to a URL is not successful. Eventually, the URL soft key becomes unavailable. Workaround: None.  61091: The configuration parameter “tcpIpApp.port.rtp.forceSend = 1024” works only for the SoundStation IP 6000, 7000 and VVX 1500. It Page 144 Issues Outstanding Copyright © 2011 Polycom, Inc.
Page 153  72512: Browsing phone menu using EFK action strings does not work. Workaround:None.  72449: VVX1500: When the phone is registered to a shared line, Forward option is displayed in the phone menu. Workaround:None. Copyright © 2011 Polycom, Inc. Issues Outstanding Page 145...
Page 154: Reference Documents
Release Notes - UC Software 4. Reference Documents 1. Administrator’s Guide for the Polycom® SIP Software – Version 3.3.0 http://support.polycom.com/PolycomService/support/us/support/voice/index.html 2. Technical Bulletin 60519 - Simplified Configuration Improvements in Polycom® UC Software 3.3.0 http://www.polycom.com/usa/en/support/voice/soundpoint_ip/VoIP_Technical_Bulleti ns_pub.html 3. White paper – Configuration File Management on SoundPoint IP Phones – available from http://www.polycom.com/common/documents/support/technical/products/voice/white...

Polycom 1725-31402-001 User Manual

1 General

2 Changes

3 Outstanding Issues

4 Reference Documents

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