Maintenance; Troubleshooting - Sanyo Em-Z9011N Instruction Manual And Cooking Manual

Maint.fm Page 30 Tuesday, February 19, 2002 1:10 PM

TROUBLESHOOTING

Check your problem by using the chart below and try the solutions for each
problem. If the microwave oven still does not work properly, contact the
nearest authorized service center.
TROUBLE
Oven will not start.
Arcing or sparking.
Food is not cooked,
defrosted enough or
overcooked.
LOCK appears on
display.
The oven is not
cooking even though
the display shows
time counting down.
The turntable will not
rotate.
You do not hear any
tone when keypad is
pressed or end-of-
cooking sound.

MAINTENANCE

POSSIBLE CAUSE
• Electrical cord for oven is
not plugged in.
•
Door is open.
• The oven will not run.
• A fuse in your home may be
blown.
• The circuit breaker tripped.
• Plug is not inserted into wall
outlet properly.
• Materials to be avoided in
microwave oven such as
metal or foil are used.
• The oven is operated when
empty.
•
Spilled food remains in the
cavity.
• Materials to be avoided in
microwave oven are used.
• Oven ventilation ports are
restricted.
• The cooking time or power
level is not at recommended
setting.
•
Food is not turned or stirred.
• The control is locked.
• You may be using Kitchen
Timer.
•
You have turned the
turntable off.
•
The turntable is not correctly
in place.
•
You have turned off beep
sound.
30
POSSIBLE REMEDY
• Plug into the outlet.
•
Close the door and try
again.
• You did not press
START.
• Replace fuse or contact a
qualified electrician.
• Reset circuit breaker.
• Fully insert the 3-prong
plug into wall outlet.
• Check materials and
utensils you can use in
microwave oven.
(page 7)
• Do not operate with oven
empty.
•
Clean cavity with wet
towel.
• Use microwave-safe
cookware only. (page 7)
• Check to see that oven
ventilation ports are not
restricted.
• Check the chart.
(page 14)
•
Turn or stir food.
• Press START and hold
for 4 seconds to unlock
control panel. (page 12)
• Press STOP/CLEAR to
cancel the Kitchen Timer.
•
Set TURNTABLE ON/OFF
key to on. (page 20)
•
Check that the turntable
is correctly placed on the
receptacle. See turntable
installation on page 9.
•
Reset the setting to beep
sound on. See the
optional settings on
page 16.