Polycom KIRK 5020 User Manual
Polycom cordless phone user guide
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Summary of Contents for Polycom KIRK 5020
- Page 1 Polycom KIRK 5020 / 5040 ® User Guide...
- Page 2 Congratulations on your new 5020 / 5040 Handset Your new handset will provide you with the greatest possible degree of flexibility and mobility due to high battery capacity, practical weight, size and design. STOP! Charge your handset 14 - 16 hours prior to first use for best performance...
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Page 3: Table Of Contents
Contents Getting Started ............. . 7 1.1 Handset Information . - Page 4 7.1.1 Phone Book ............26 7.1.2 Call Register .
- Page 5 10.6.2 Reading a Short Message ..........42 10.6.3 Reading a Call Back Message .
- Page 6 12.10.9 Wireless Headset Volume..........57 12.10.10 Switch Between Wireless Headset and Handset .
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Page 7: Getting Started
1 Getting Started Read all information in this section before you use your handset. 1.1 Handset Information Ensure that the adapter voltage is the same as the electrical outlet Danger: voltage.The handset uses radio signals and does not guarantee a connection in all circumstances. -
Page 8: Battery Information
Countries outside the USA 1.3 Battery Information Read the following information before you handle the batteries: • Do not leave a battery where it could be subjected to extremely high temperatures. • Do not charge battery when the ambient room temperature is above 40°C/104°F or below 5°C/41°F. -
Page 9: Charging Battery
1 To install battery press down back cover and slide it towards the bottom of the handset. 2 Lift off back cover. 3 Insert battery with the label readable. 4 Press back cover back in locked position (when you hear a click the back cover is in position). -
Page 10: Battery Capacity
• Place handset in charger. For correct charging, be sure the room temperature is between 0°C/32°F and 40°C/ 104°F. Do not place the handset in direct sunlight. The battery has a built-in heat sensor which will stop charging if the battery temperature is too high. If the handset is turned off when placed in charger, nothing indicates the charging. -
Page 11: Battery Disposal
• 5020: 200 hours when display backlight is turned off. 5040: 100 hours when display backlight is turned off. • 5020: 100 hours when display backlight is set at dimmed. 5040: 60 hours when display backlight is set at dimmed. For information about how to check battery capacity, refer to 1.7 Battery Disposal Lithium lon batteries must be disposed of properly. -
Page 12: About Your 5020 / 5040 Handset
2> About Your 5020 / 5040 Handset Headset Connector (only 5020) Volume Control Adjusts speaker volume. Display Shows call information, handset status icons and guides you through option menus. Microphone... - Page 13 Left Softkey On hook Enters main menu. (idle) Confirms choices in menu. On hook is the term Turns handset off with a long (three used when second) key press. handset is in standby mode. Off hook Mutes microphone (active) Off hook is the term used when handset is in...
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Page 14: Handset Display
Keypad Lock/Unlock On hook (idle) The display is divided in three parts: Status bar, Display center and Softkey Text (see figure above). The types of information shown in Status bar when: • on hook (idle) - display shows user ID, personal settings and time. If bluetooth activated (only 5040), the bluetooth icon is visible. -
Page 15: Status Icons
• on hook (idle) - display shows : Menu gives access to the different functions of the handset. For more Menu information about the content of the menu, refer to For information about how to navigate the menu, refer to page : Personal shortcuts consist of functions you have chosen to add to a list of Shortcut... - Page 16 The telephone icon will appear when the handset is off hook or a call is connected. The envelope icon will appear when you receive a message. The charging icon will appear when the handset is placed in charger. The fully charged icon will appear when the battery is fully charged. The key lock icon indicates that the entire keypad is locked.
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Page 17: Display Backlight
2.1.2 Display Backlight The display backlight automatically turns on when an incoming call or message arrives, or if a key is pressed. The backlight turns off when the handset is idle after a preset period of time delay. You can disable the backlight to save power, refer to for more information. -
Page 18: Entering Main Menu
The handset also offers both personal and predefined shortcuts to selected functions in the menu. In the end of this chapter, you will find a section describing how to use these shortcuts. 2.2.1 Entering Main Menu • To enter main menu press left softkey to activate 2.2.2 Scrolling in Menus •... - Page 19 • Personal shortcuts Personal shortcuts consist of functions you have chosen to add to a list of shortcuts. The list is assigned to the right softkey. • Predefined shortcuts Predefined shortcuts are unchangeable and assigned to different keys on the handset.
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Page 20: Basic Handset Options
2.2.8.2 Predefined Shortcuts Predefined shortcuts are unchangeable and assigned to different keys. In the following you will find a list of predefined shortcuts and a description of how to access and use them. Call list: While on hook, press left side of navigation key to enter call list. Incoming calls are illustrated with green arrows Outgoing calls are illustrated with blue arrows Missed calls are illustrated with red arrows... -
Page 21: Adjusting Speaker Volume
Press left softkey until the question ‘ Press to confirm. Note: When you turn handset off, all content of call register and settings of time and date are deleted if the subscribed system does not resend the information to the handset. -
Page 22: Off Hook Dialling (Dial Directly)
code or line pool code to use. 4.1 Off Hook Dialling (Dial Directly) Press to make a call. Dial number. Press to terminate the call. 4.2 On Hook Dialling (Pre-Dial) Dial number. Press to make a call. Press to terminate the call. 4.3 Dial from Phone Book The handset’s phone book is familiar to an ordinary phone book. -
Page 23: Dial From Call Register
new call is received in call list. • Incoming calls are illustrated with green arrows • Outgoing calls are illustrated with blue arrows • Missed calls are illustrated with red arrows To dial from call list: 1 While on hook, press left side of navigation key to enter call list. 2 Scroll to the desired name or number and press Note: When you turn off the handset, all content of call list is deleted if the subscribed system does not resend the information to the handset. -
Page 24: Speed Dial
4.7 Speed Dial If you have assigned a number to one of the speed-dialing keys 0-9, do the following: • While on hook, press digit equivalent to number of the contact in the speed dial list continuously until call is started. Note: For more information about adding number to speed dial, refer to Speed Dial”... -
Page 25: Redirect A Call
Reject • Press to refuse the call. The rejected call is registered as a missed call. 5.4 Redirect a Call Note: Redirecting a call is system dependent. If supported by the subscribed system, do the following: While on a call, press Dial number of the person you want to redirect the call to and press to withdraw the call, press Press... -
Page 26: Using The Menu
7 Using the Menu The handset offers a range of functions that are grouped into menus. The main menu consists of seven menus: Phone Book, Call Register, Messages, MSF Function, External Services, Status and Settings. For more information about accessing and navigating the menu, refer to Handset”... -
Page 27: Msf Function
7.1.4 MSF Function MSF Function is a special function based on MSF (Message Service Function). The function requires special software in the main system. 7.1.5 External Services External Services are features placed in the main system, and only available if the handset is subscribed to a KIRK solution. - Page 28 Delete Messages New message Inbox Outbox Erase messages Templates MSF Function Number: Status Silent Headset Auto answer Battery Ringing tone Volume Firmware version Settings Ringing volume Ringing tone Alerting volume Vibrator Silent mode Auto key lock Backlight Auto answer 9 Out of range 10 Bluetooth 11 Advanced...
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Page 29: Phone Book
8 Phone Book You can store numbers and names in your phone book. The phone book can store up to 250 names with four numbers each. A maximum of 24 digits, including spaces, is allowed for each number. Names are sorted alphabetically starting with their first character. -
Page 30: Dialing Contact From Phone Book
To find a name you can: • Scroll until you reach the desired name. To scroll through the names quickly press the navigation key continuously. • Use quick search by pressing the first letter(s) (max. 5 letters) of the desired name (refer to “Using the Alphanumeric Keyboard”... -
Page 31: Adding To Speed Dial
Find name Scroll to To find a name you can: • Scroll until you reach the desired name. To scroll through the names quickly press the navigation key continuously. • Use quick search by pressing the first letter(s) (max. 5 letters) of the desired name (refer to “Using the Alphanumeric Keyboard”... -
Page 32: Deleting Number
8.2.6 Deleting Number You can delete a single number at any time and still keep the rest of the belonging numbers of a contact. If you want to delete a contact and all belonging numbers, refer “Deleting Contact” on page Menu Press to enter main menu. -
Page 33: Adding New Contact
Find name Scroll to To find a name you can: • Scroll until you reach the desired name. To scroll through the names quickly press the navigation key continuously. • Use quick search by pressing the first letter(s) (max. 5 letters) of the desired name (refer to “Using the Alphanumeric Keyboard”... -
Page 34: Incoming Calls
9.1 Incoming Calls Incoming call is a list of all your incoming calls sorted by date and time of the call, starting with the latest call. If name and number of incoming call already exits in your phone book, the incoming call will be represented with the name of the contact. -
Page 35: Outgoing Calls
Scroll to the desired call and press Options Press and scroll to Select Press to confirm. 9.2 Outgoing Calls Outgoing calls is a list of all your outgoing calls sorted by date and time of the call, starting with the latest call. If name and number of the outgoing call already exits in your phone book, the outgo- ing call will be represented with the name of the contact. -
Page 36: Deleting An Outgoing Call From List
9.2.3 Deleting an Outgoing Call from List Menu Press to enter main menu. Call Register Scroll to Outgoing Calls Scroll to Scroll to the desired call and press Options Press and scroll to Select Press to confirm. 9.3 Missed Calls Missed calls is a list of all your missed calls sorted by date and time of the call, starting with the latest call. -
Page 37: Deleting A Missed Call From List
Add to phone book Scroll to Write the name of the contact using the digits 0-9 (refer to Keyboard” on page 9.3.3 Deleting a Missed Call from List Menu Press to enter main menu. Call Register Scroll to Missed Calls Scroll to Scroll to the desired missed call and press Options... -
Page 38: Deleting All Missed Calls
Note: If you only want to delete a single outgoing call, see from List” on page 9.4.3 Deleting All Missed Calls Menu Press to enter main menu. Call Register Scroll to Delete Scroll to and press Missed calls Scroll to Press to empty list. -
Page 39: Writing And Sending A New Message
If the memory of inbox and outbox is full, the handset will automatically erase the old- est message when a new message need to be stored. If you want to delete messages from inbox or outbox manually, refer to gle Message” on page Messages from Inbox”... -
Page 40: Saving A New Message In Outbox
Options Press Clear text Scroll to 10.2 Saving a New Message in Outbox You can write a message and then save it in outbox for later handling. Menu Press to enter main menu. Messages Scroll to New message Scroll to Write a message and press Save message Scroll to... -
Page 41: Sending Messages Using Templates
Save message Scroll to Templates Scroll to 10.5 Sending Messages Using Templates You can create up to 10 templates in relation to the kind of message you often need to send. To create a new template, refer to page 40 “Saving a Received Message as a Template”... -
Page 42: Reading A Long Message
but are sent from an external application. The external applications may vary from sys- tem to system. For more information, please contact your system administrator. Examples of messages sent from an external application are: • Long messages Long messages have a maximum length of 72 characters and are saved in inbox in the handset. -
Page 43: Reading A Call Back Message
• Press 10.6.3 Reading a Call Back Message The envelope icon when you receive a call back message. The display shows text message and contact information alternately. To act on the call back message: • Press to call the call back number in the message. To delete the call back message: •... -
Page 44: Reply Using A Template
Inbox Scroll to and press Scroll to the desired received message and press Options Press Reply Scroll to and press Original text Scroll to Write a message in continuation of received message and press Send Scroll to and press Send Press 10.7.3 Reply Using a Template Menu... -
Page 45: Resending A Message
Send Press and then press To find a name you can: • Scroll until you reach the desired name. To scroll through the names quickly press the navigation key continuously. • Use quick search by pressing the first letter(s) (max. 5 letters) of the desired name (refer to “Using the Alphanumeric Keyboard”... -
Page 46: Erasing A Single Message
10.11 Erasing a Single Message The handset will automatically erase the oldest message when the memory of inbox and outbox is full (refer to If you want to delete a message manually, do the following: Menu Press to enter main menu. Messages Scroll to Inbox... -
Page 47: Erase All Messages From Outbox
10.14 Erase All Messages from Outbox Use this function to erase all messages from your outbox. Menu Press to enter main menu. Messages Scroll to Erase message Scroll to Outbox Scroll to and press Press to erase all messages from outbox. Note: If you only want to erase a single message from the outbox, see Message”... -
Page 48: Headset
11.2 Headset Using headset allows you to keep up your activities and use the phone at the same time. For more information about changing settings for headset, refer to and press Change.” on page 11.3 Auto Answer When auto answer is turned on, the handset automatically goes off hook when ringing. If subscribed to a wireless solution, the handset automatically goes on hook when calls are terminated. -
Page 49: Settings
12 Settings The setting menu offers you the opportunity to customize the handset according to your needs. The settings can be changed at any time. The setting menu consists of: ringing volume, ringing tone, alerting volume, vibrator, silent mode, auto key lock, backlight, auto answer, out of range and advanced settings. -
Page 50: Vibrator
• You receive a new message. • You send a message. • The handset is moving out of range. • The handset is out of range. • The battery capacity is low. • You create a login. To adjust alerting volume: Menu Press to enter main menu. -
Page 51: Changing Settings Of Silent Mode
12.5.1 Changing Settings of Silent Mode When silent mode is turned on, you can select other ways of indicating incoming calls or messages: • Display flashing When turned on, the display will flash when an incoming call or message arrives. •... -
Page 52: Setting Backlight At Dimmed
12.7.1 Setting Backlight at Dimmed When setting display backlight at dimmed, display information can still be seen vaguely when handset is in standby mode. Menu Press to enter main menu. Settings Scroll to Backlight Scroll to Dimmed Scroll to and press 12.7.2 Turning Backlight Off Turning display backlight off when handset is in standby mode will save battery power. -
Page 53: Changing Settings Of Auto Answer
Menu Press to enter main menu. Settings Scroll to Auto answer Scroll to Scroll to Note: When charging, auto answer is inactive. 12.8.1 Changing Settings of Auto Answer When auto answer is turned on, you can select different situations where to use auto answer. -
Page 54: Changing Settings Of Out Of Range
Menu Press to enter main menu. Settings Scroll to Out of range Scroll to Scroll to 12.9.1 Changing Settings of Out of Range The handset offers two types of out of range alerts: • Icon only • Tone (beep) + icon With the out of range indicator turned on: •... -
Page 55: Pair Wireless Headset With The Handset
Bluetooth Scroll to Active Scroll to and press Scroll to and press 12.10.2 Pair Wireless Headset with the Handset When setting up a bluetooth connection, you will need to search for a compatible device with bluetooth connectivity in order to pair this device to your handset. You will need a pin code of 1-16 numeric characters. -
Page 56: Disconnect Wirelees Headset
, and Bluetooth is activated again. Press Options Press and scroll to Select Press to connect to the headset again. 12.10.5 Disconnect Wirelees Headset. Menu Press to enter main menu. Settings Scroll to Bluetooth Scroll to Active Scroll to and press Disconnect headset Scroll to headset. -
Page 57: Wireless Headset Volume
Menu Press to enter main menu. Settings Scroll to Bluetooth Scroll to Active Scroll to and press Settings Scroll to Auto connet Activate will now connect automatically to the handset when the headset is turned on. 12.10.9 Wireless Headset Volume When the handset is on hook, it is possible to adjust the start speaking volume of the wireless headset. -
Page 58: Language
12.11.1 Language There are 10 predefined languages in the handset: English, Spanish, French, German, Dutch, Czech, Italian, Danish, Norwegian and Swedish. Menu Press to enter main menu. Settings Scroll to Advanced Scroll to Language Scroll to Scroll to the desired language and press 12.11.2 Any Key Answer When turned on, you can answer a call by pressing any key. - Page 59 scribe to a system, refer to 12.11.4.1 Selecting a Login If you want to change to another system manually, do the following: Menu Press to enter main menu. Settings Scroll to Advanced Scroll to Login Scroll to and press Select Login Scroll to Scroll to the desired login and press 12.11.4.2 Removing a Login...
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Page 60: Time & Date
Menu Press to enter main menu. Settings Scroll to Advanced Scroll to Login Scroll to and press Create login Scroll to system. Scroll to the found system and press If required, enter an AC Code and press Press Note: If the handset is already subscribed to 10 systems, you will have to remove a subscription before creating a new subscription (refer to 12.11.4.4 Selecting Login Automatically When auto login is turned on, the handset automatically change to another system... - Page 61 Time & date Scroll to Time format Scroll to Scroll to desired time format and press 12.11.5.2 Set Time Menu Press to enter main menu. Settings Scroll to Advanced Scroll to Time & date Scroll to Change time Scroll to Place cursor on the digit, you want to change.
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Page 62: General Information
13 General Information 13.1 Troubleshooting The handset freezes. Remove and replace battery pack. Press left softkey to turn on the handset. The handset does not ring. Silent mode Check whether The handset cannot find a system ID at Check whether the system is set to allow subscriptions. The handset cannot subscribe even if system ID has been found. -
Page 63: Technical Specification
Temperature and air pressure Operating temperature: 0-40°C/32-104°F Air pressure: Normal atmosphere condition This KIRK 5020 / 5040 Handset has been marked with the CE mark. This mark indicates compliance with EEC Directives 89/336/EEC, 73/23/EEC 1999/5/EC. A full copy of the Declaration of conformity can be obtained from Polycom Ltd, 270 Bath Road, Slough, Berkshire, SL1 4DX, UK. - Page 64 KIRK 5020 / 5040 Handset è conforme ai requisiti essenziali [Italian]: ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE. Hér með lýsir Polycom (UK) Ltd yfir því að KIRK 5020 / Íslenska 5040 Handset er í samræmi við grunnkröfur og aðrar (Icelandic): kröfur, sem gerðar eru í...
- Page 65 Português Handset está conforme com os requisitos essenciais e outras [Portuguese]: disposições da Directiva 1999/5/CE. Polycom (UK) Ltd izjavlja, da je ta KIRK 5020 / 5040 Slovensko Handset v skladu z bistvenimi zahtevami in ostalimi [Slovenian]: relevantnimi dolocili direktive 1999/5/ES.
- Page 66 Explosive Device Proximity Warning Warning Do not operate your wireless network device near unshielded blasting caps or in an explosive environment unless the device has been modified to be especially qualified for such use. Gebruik dit draadloos netwerkapparaat alleen in de buurt van onbeschermde ontstekers of in een omgeving met Waarschuwing explosieven indien het apparaat speciaal is aangepast om...
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Page 67: Important Safety Instructions
The WEEE Marking on this equipment indicates that the product must not be disposed of with unsorted waste, but must be collected separately. Before using your telephone equipment, you should always follow basic safety instruc- tion to reduce the risk of fire, electrical shock and injury to persons, and damage to property. -
Page 68: Spare Parts And Accessories
15. This telephone will not operate in the event of a blackout. Please keep a backup phone for emergencies. 16. Installation must be performed in accordance with all relevant national wiring rules. 17. Plug acts as Disconnect Device - The socket outlet to which this apparatus is con- nected must be installed near the equipment and must always be readily accessi- ble. - Page 69 are connected together. This precaution may be particularly important in rural areas EMC:CAUTIONS: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. If your telephone equipment causes harm to the telephone network, the telephone company may ask you to disconnect the system from the line until the problem has been corrected or they may discontinue your service temporarily.
- Page 70 Privacy of communications may not be ensured when using this telephone. Power Outage: In the event of a power outage, your cordless telephone will not operate. The cordless telephone requires electricity for operation. You should have a telephone which does not require electricity available for use during power outages.
- Page 71 ©2007 Polycom, Inc. All rights reserved. Specifications subject to change without notice. Polycom Headquarters 4750 Willow Road Pleasanton CA 94588 (T) Polycom (Denmark) Langmarksvej 34 DK-8700 Horsens Tel. +45 7560 2850 Fax +45 7560 2851 emeadk@polycom.com www.polycom.com 14158600-HD ED4...