Polycom KIRK 14158600-HD User Manual

Polycom KIRK 14158600-HD User Manual

Polycom wireless telephone user guide
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Polycom
KIRK
5020-5040 User Guide
Version
8.0|
April, 2011
|
14158600-HD Ed.8

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Summary of Contents for Polycom KIRK 14158600-HD

  • Page 1 ® ® Polycom KIRK 5020-5040 User Guide Version 8.0| April, 2011 14158600-HD Ed.8...
  • Page 2 (e.g., a book or sound recording). Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not responsible for printing or clerical errors. Information in this document is subject to change without notice.
  • Page 3: Table Of Contents

    Messages ........... . . 30 Polycom, Inc.
  • Page 4 Polycom Kirk 5020-5040 User Guide MSF Function ..........31 External Services .
  • Page 5 Important Safety Instructions ........75 Polycom, Inc.
  • Page 6 Polycom Kirk 5020-5040 User Guide Polycom, Inc.
  • Page 7: Getting Started

    Polycom Kirk 5020-5040 User Guide Getting Started Read all information in this section before you use your handset. Handset Information Danger Ensure that the adapter voltage is the same as the electrical outlet voltage.The handset uses radio signals and does not guarantee a connection in all circumstances.
  • Page 8: Charger Information

    Polycom Kirk 5020-5040 User Guide Charger Information Two types of chargers can be used for the handset. An ordinary charger and a USB charger. The USB charger supports a PC phone book management program, provided for the system administrator Location...
  • Page 9 Polycom Kirk 5020-5040 User Guide Removing the Battery Protection Strip 1 To remove the battery, press down the back cover and slide it towards 2 Lift off back cover. 3 Remove the battery, and then remove the green slip from the bottom of...
  • Page 10 Polycom Kirk 5020-5040 User Guide Lift off back cover. Insert battery with the label readable. Align the contacts of the battery with the corresponding connectors on the battery compartment and insert in the direction of the arrow. Warning: the battery compartment are aligned before sliding the battery in the direction of the arrow.
  • Page 11: Battery Capacity

    Polycom Kirk 5020-5040 User Guide  Place handset in charger. For correct charging, be sure the room temperature is between 0°C/32°F and 40°C/104°F. Do not place the handset in direct sunlight. The battery has a built-in heat sensor which will stop charging if the battery temperature is too high.
  • Page 12: Battery Disposal

    Polycom Kirk 5020-5040 User Guide • 5040: up to 16 hours talking time. Battery capacity with Bluetooth turned on and headset connected, in standby mode: • 5040: up to 119 hours. For information about how to check battery capacity, refer to...
  • Page 13: About Your 5020 / 5040 Handset

    Polycom Kirk 5020-5040 User Guide About Your 5020 / 5040 Handset Polycom, Inc. Table 1-2 Handset Elements Headset Connector (only 5020) Volume Control Adjusts speaker volume. Display Shows call information, handset status icons and guides you through option menus. Microphone...
  • Page 14 Polycom Kirk 5020-5040 User Guide On hook (idle) On hook is the term used when handset is in standby mode. Off hook (active) Off hook is the term used when handset is in active mode. On hook (idle) Off hook...
  • Page 15: Handset Display

    Polycom Kirk 5020-5040 User Guide Off hook (active) On hook (idle) Handset Display The display is divided in three parts: Status bar, Display center and Softkey Text (see figure above). The types of information shown in Status bar when: •...
  • Page 16: Status Icons

    Polycom Kirk 5020-5040 User Guide • off hook - display shows various terms according to the context of the specific function. Status Icons The following icons may appear in Status bar or Display center : Menu gives access to the different functions of the handset. For...
  • Page 17 Polycom Kirk 5020-5040 User Guide Polycom, Inc. Table 1-4 Handset Icons The telephone icon will appear when you make a call. The telephone icon will appear when the handset is off hook or a call is connected. The envelope icon will appear when you...
  • Page 18: Display Backlight

    Polycom Kirk 5020-5040 User Guide Display Backlight The display backlight automatically turns on when an incoming call or message arrives, or if a key is pressed. The backlight turns off when the handset is idle after a preset period of time delay.
  • Page 19 Polycom Kirk 5020-5040 User Guide Left Softkey Pressing left softkey activates left softkey text. Use left softkey to enter main menu. When in menu, use the key to confirm your choices. The handset also offers both personal and predefined shortcuts to selected functions in the menu.
  • Page 20: Shortcuts

    Polycom Kirk 5020-5040 User Guide This is especially relevant when you are writing/editing words or entering/editing numbers and want to delete a letter or digit.  To delete, simply place cursor behind letter or digit and press right softkey to activate Delete.
  • Page 21 Polycom Kirk 5020-5040 User Guide Press Select to add the function to the list of personal shortcuts. To use a shortcut: While on hook, press Shortcut to enter the shortcut function. Scroll to the desired shortcut and press Select. To remove a shortcut: While on hook, press Shortcut to enter the shortcut function.
  • Page 22: Basic Handset Options

    Polycom Kirk 5020-5040 User Guide Basic Handset Options Turning Handset On/Off To turn handset on:  Press left softkey to turn on handset. To turn handset off: Press left softkey until the question ‘Turn off?’ appears in display. Press Yes to confirm.
  • Page 23 Polycom Kirk 5020-5040 User Guide To lock/unlock keypad:  Press Menu followed by to lock keypad.  Press Unlock followed by  to unlock keypad. To answer a call when keypad is locked, press keypad automatically locks. For automatic keypad lock, refer to Polycom, Inc.
  • Page 24: Making Calls

    Polycom Kirk 5020-5040 User Guide Making Calls The handset must be subscribed and registered to make a call. For more information about subscribing, refer to For internal calls, dial extension number. Contact your system administrator for a list of these extension numbers.
  • Page 25: Dial From Call List

    Polycom Kirk 5020-5040 User Guide The display icon 10 Press Dial from Call List Call list shows up to 40 of your latest incoming, outgoing and missed calls (system dependent feature). When memory of call list is full, the handset will automatically erase the oldest call when a new call is received in call list.
  • Page 26 Polycom Kirk 5020-5040 User Guide Redial Press Menu to enter main menu. Scroll to Call register and press Select. Scroll to Outgoing calls and press Select. Scroll to the desired name or number and press Speed Dial If you have assigned a number to one of the speed-dialing keys 0-9, do the following: ...
  • Page 27: Answering Calls

    Polycom Kirk 5020-5040 User Guide Answering Calls The handset must be subscribed and registered to answer a call. For more information about subscribing, refer to When handset rings, display shows the icon for incoming calls information appears below if supported by the subscribed system.
  • Page 28: Replying To Messages

    Polycom Kirk 5020-5040 User Guide Dial number of the person you want to redirect the call to and press Ok. If you want to withdraw the call, press Press Replying to messages This allows you to read messages from another DN (Directory Number) in the system or to listen to voice-mail messages.
  • Page 29: During Calls

    Polycom Kirk 5020-5040 User Guide During Calls When you are on a call, you have three options as described in the following. Two of the options concern whether you want to make parts of a call public or personal. It is possible to turn both of these options on at the same time. The last and third option is to enter and use the phone book, while you are on a call.
  • Page 30: Using The Menu

    Polycom Kirk 5020-5040 User Guide Using the Menu The handset offers a range of functions that are grouped into menus. The main menu consists of seven menus: Phone Book, Call Register, Messages, MSF Function, External Services, Status and Settings. For more information about accessing and navigating the menu, refer to “Navigating Handset”...
  • Page 31: Msf Function

    Polycom Kirk 5020-5040 User Guide All messages is automatically stored in inbox or outbox. Messages can store up to 20 messages. A maximum of 72 letters, including spaces, is allowed for each message. For more information about reading, writing and sending messages, refer to “Messages”...
  • Page 32 Polycom Kirk 5020-5040 User Guide Call Register 1 Incoming calls 2 Outgoing calls 3 Missed calls 4 Delete Messages 1 New message 2 Inbox 3 Outbox 4 Erase messages 5 Templates MSF Function 1 Number: Status 1 Silent 2 Headset...
  • Page 33: Phone Book

    Polycom Kirk 5020-5040 User Guide Phone Book You can store numbers and names in your phone book. The phone book can store up to 250 names with four numbers each. A maximum of 24 digits, including spaces, is allowed for each number. Names are sorted alphabetically starting with their first character.
  • Page 34: Dialing Contact From Phone Book

    Polycom Kirk 5020-5040 User Guide — Scroll until you reach the desired name. To scroll through the names — Use quick search by pressing the first letter(s) (max. 5 letters) of the It is also possible to reach phone book without entering menu using a...
  • Page 35 Polycom Kirk 5020-5040 User Guide — Scroll until you reach the desired name. To scroll through the names — Use quick search by pressing the first letter(s) (max. 5 letters) of the Press Details. If more than one number, press Select.
  • Page 36 Polycom Kirk 5020-5040 User Guide Scroll to Find name and press Select. To find a name you can: — Scroll until you reach the desired name. To scroll through the names — Use quick search by pressing the first letter(s) (max. 5 letters) of the Press Details.
  • Page 37 Polycom Kirk 5020-5040 User Guide Press OK to confirm. Adding New Contact Use the add name/number function when you want to add a new contact to phone book. Note: It is possible to add up to four numbers to a contact.
  • Page 38: Call Register

    Polycom Kirk 5020-5040 User Guide Call Register The call register menu can store up to 40 of your incoming, outgoing and missed calls. Call register is divided into lists of: incoming calls, outgoing calls and missed calls. If memory of call register is full, the handset will automatically erase the oldest call when a new call is received in call register.
  • Page 39: Outgoing Calls

    Polycom Kirk 5020-5040 User Guide Scroll to the desired call and press Details. Press Options. Scroll to Add to phone book and press Select Write the name of the contact using the digits 0-9 (refer to Alphanumeric Keyboard” on page Deleting an Incoming Call from List Press Menu to enter main menu.
  • Page 40: Missed Calls

    Polycom Kirk 5020-5040 User Guide Scroll to Outgoing Calls and press Select. Scroll to the desired call and press Details. Press Options. Scroll to Add to phone book and press Select. Write the name of the contact using the digits 0-9 (refer to Alphanumeric Keyboard”...
  • Page 41: Delete

    Polycom Kirk 5020-5040 User Guide Scroll to Call Register and press Select. Scroll to Missed Calls and press Select. Scroll to the desired missed call and press Details. Press Options. Scroll to Add to phone book and press Select. Write the name of the contact using the digits 0-9 (refer to Alphanumeric Keyboard”...
  • Page 42 Polycom Kirk 5020-5040 User Guide Scroll to Delete and press Select. Scroll to Outgoing calls and press Select. Press Yes to empty list. Note: If you only want to delete a single outgoing call, see Outgoing Call from List” on page Deleting All Missed Calls Press Menu to enter main menu.
  • Page 43: Messages

    Polycom Kirk 5020-5040 User Guide Messages If supported by the subscribed system, you can write, send and receive messages from the messages menu. You write messages using the alphanumeric keyboard. For more information, refer to Alphanumeric Keyboard” on page All messages are automatically stored in inbox or outbox.
  • Page 44 Polycom Kirk 5020-5040 User Guide Press Select and then press Search to find the receiver. To find a name you can: — Scroll until you reach the desired name. To scroll through the names — Use quick search by pressing the first letter(s) (max. 5 letters) of the Press Select.
  • Page 45: Sending Messages Using Templates

    Polycom Kirk 5020-5040 User Guide Scroll to the desired position and press Select. Saving a Received Message as a Template You can save a message from inbox as a template for later use. Press Menu to enter main menu. Scroll to Messages and press Select.
  • Page 46: Reading A Message

    Polycom Kirk 5020-5040 User Guide — Scroll until you reach the desired name. To scroll through the names — Use quick search by pressing the first letter(s) (max. 5 letters) of the 11 Press Select. 12 If more than one number: scroll to desired number.
  • Page 47: Reading A Short Message

    Polycom Kirk 5020-5040 User Guide To read the long message later:  If you want to read the message later, press Exit. Reading a Short Message The envelope icon receive a short message. To delete the short message: • Press OK.
  • Page 48 Polycom Kirk 5020-5040 User Guide Scroll to Empty screen and press Select. Write a message and press Options. Scroll to Send and press Select. 10 Press Send. Reply in Continuation of Original Text Note: Original text refers to the received text message.
  • Page 49 Polycom Kirk 5020-5040 User Guide Scroll to Messages and press Select. Scroll to Inbox and press Select. Scroll to the desired received message and press Select. Press Options. Scroll to Forward and press Select. Press Send and then press Search.
  • Page 50 Polycom Kirk 5020-5040 User Guide Press Yes to erase the template. Erasing a Single Message The handset will automatically erase the oldest message when the memory of inbox and outbox is full (refer to If you want to delete a message manually, do the following: Press Menu to enter main menu.
  • Page 51 Polycom Kirk 5020-5040 User Guide Scroll to Messages and press Select. Scroll to Erase messages and press Select. Scroll to Outbox and press Select. Press Yes to erase all messages from outbox. Note: If you only want to erase a single message from the outbox, see “Erasing a Single Message”...
  • Page 52: Status

    Polycom Kirk 5020-5040 User Guide Status The status menu provides an overview of some of the handset settings and works as a shortcut to these making it easy to change the settings according to your needs. The status menu also provides information about battery capacity.
  • Page 53: Battery

    Polycom Kirk 5020-5040 User Guide Battery The battery function shows remaining battery capacity. The indication on the display is not necessarily an exact reflection of the remaining speech time, but only an indication of the voltage on the battery. To check remaining battery capacity: Press Menu to enter main menu.
  • Page 54: Settings

    Polycom Kirk 5020-5040 User Guide Settings The setting menu offers you the opportunity to customize the handset according to your needs. The settings can be changed at any time. The setting menu consists of: ringing volume, ringing tone, alerting volume, vibrator, silent mode, auto key lock, backlight, auto answer, out of range and advanced settings.
  • Page 55: Alerting Volume

    Polycom Kirk 5020-5040 User Guide Scroll to the desired ring tone and press chosen ring tone. Repeat the process if you want to choose and listen to other ring tones. Alerting Volume Alerts are short beeps that appear when: •...
  • Page 56: Silent Mode

    Polycom Kirk 5020-5040 User Guide Silent Mode When silent mode is turned on, the handset will not ring when a call arrives. However, you will still be able to see the arriving call in the display. To turn silent mode on/off: Press Menu to enter main menu.
  • Page 57: Backlight

    Polycom Kirk 5020-5040 User Guide To turn auto key lock on/off: Press Menu to enter main menu. Scroll to Settings and press Select. Scroll to Auto key lock and press Select. Scroll to On or Off and press Change. To answer a call when auto key lock is on, press keypad automatically locks.
  • Page 58: Auto Answer

    Polycom Kirk 5020-5040 User Guide Scroll to Delay and press Change. Press left and right side of navigation key to adjust backlight delay. Press Set. Auto Answer When auto answer is turned on, the handset automatically goes off hook when an incoming call arrives.
  • Page 59: Out Of Range

    Polycom Kirk 5020-5040 User Guide Scroll to Auto answer and press Select. Scroll to Settings and press Change. Scroll to the desired setting and press Select. Out of Range The out of range indicator appears when handset is moving out of or already is out of range of base station.
  • Page 60: Bluetooth (Only Kirk 5040)

    Polycom Kirk 5020-5040 User Guide Bluetooth (only KIRK 5040) Bluetooth allows you to connect the handset to a compatible device with bluetooth connectivitiy within 10 metres (32 feet). When a wireless headset is connected to the KIRK 5040, it is possible to disconnect the headset from the handset (12.10.5) , to connect the headset to the handset again (12.10.6), to...
  • Page 61 Polycom Kirk 5020-5040 User Guide Scroll to Settings and press Select. Scroll to Bluetooth and press Select. Scroll to Active and press Select. Activate Off by pressing Select. Bluetooth is now deactivated, and any bluetooth device connected to the handset has now been disconnected.
  • Page 62 Polycom Kirk 5020-5040 User Guide Scroll to Bluetooth and press Select. Scroll to Device list and press Select. Press Options. Scroll to Delete and press Select Press Yes to remove the headset from the device list. Auto Connect It is possible to connect automatically to the handset when the headset is turned Press Menu to enter main menu.
  • Page 63: Last Number Redial

    Polycom Kirk 5020-5040 User Guide Last Number Redial Consult the user guide of the wireless headset for last number redial instructions. Advanced... In the setting menu it is also possible to define the following advanced settings: language, any key answer, headset, long key, login and time and date.
  • Page 64: Long Key

    Polycom Kirk 5020-5040 User Guide Press Menu to enter main menu. Scroll to Settings and press Select. Scroll to Advanced and press Select. Scroll to Headset and press Select. Scroll to Alert on or Alert off and press Change. Adjusting Volume of Headset Press Menu to enter main menu.
  • Page 65 Polycom Kirk 5020-5040 User Guide Press Menu to enter main menu. Scroll to Settings and press Select. Scroll to Advanced and press Select. Scroll to Login and press Select. Scroll to Select Login and press Select. Scroll to the desired login and press Select.
  • Page 66: Time & Date

    Polycom Kirk 5020-5040 User Guide If required, enter an AC Code and press Ok to connect to the system. Press Ok. Note: If the handset is already subscribed to 15 systems, you will have to remove a subscription before creating a new subscription (refer to a Login”...
  • Page 67 Polycom Kirk 5020-5040 User Guide Scroll to Time & date and press Select. Scroll to Change time and press Select. Place cursor on the digit, you want to change. Press a digit. The cursor will then automatically jump to the next digit.
  • Page 68: General Information

    Polycom Kirk 5020-5040 User Guide General Information Troubleshooting The handset freezes.  Remove and replace battery pack. Press left softkey to turn on the handset. The handset does not ring.  Check whether Silent mode is turned On. The handset cannot find a system ID at ...
  • Page 69: Technical Specification

    Polycom Kirk 5020-5040 User Guide Technical Specification Table 1-5 Size and weight Capacity Temperature and air pressure Important Safety Instructions and Product Information Before using your telephone equipment, you should always follow basic safety instruction to reduce the risk of fire, electrical shock and injury to persons, and damage to property.
  • Page 70: Intrinsic Safety

    Polycom Kirk 5020-5040 User Guide Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in fire, electrical shock, or injury. Never spill liquid of any kind into this product.
  • Page 71 Polycom Kirk 5020-5040 User Guide During charging batteries heat up. This is normal and not dangerous Do not use non-Nortel charging devices. This could damage the batteries Notices Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.
  • Page 72: International Regulatory And Product Information

    Polycom Ltd, 270 Bath Road, Slough, Berkshire, SL1 4DX, UK. Table 1-7 1999/5/EF Polycom (UK) Ltd tímto prohlašuje, že tento KIRK 5020 / 5040 Handset je ve shode se základními požadavky a dalšími príslušnými ustanoveními smernice 1999/5/ES. Undertegnede Polycom (UK) Ltd erklærer herved, at følgende udstyr KIRK 5020 / 5040 Handset overholder de...
  • Page 73 KIRK 5020 / 5040 Handset è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE. Hér með lýsir Polycom (UK) Ltd yfir því að KIRK 5020 / 5040 Handset er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC Ar šo Polycom (UK) Ltd deklare, ka KIRK 5020 / 5040...
  • Page 74 Polycom (UK) Ltd declara que este KIRK 5020 / 5040 Handset está conforme com os requisitos essenciais e outras disposições da Directiva 1999/5/CE. Polycom (UK) Ltd izjavlja, da je ta KIRK 5020 / 5040 Handset v skladu z bistvenimi zahtevami in ostalimi relevantnimi dolocili direktive 1999/5/ES.
  • Page 75: Important Safety Instructions

    Polycom Kirk 5020-5040 User Guide Avvertenza Advarsel Aviso ¡Advertencia! Varning! Important Safety Instructions Before using your telephone equipment, you should always follow basic safety instruction to reduce the risk of fire, electrical shock and injury to persons, and damage to property.
  • Page 76 Polycom Kirk 5020-5040 User Guide Do not install the telephone equipment in the bathroom or near a wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool Slots or openings in the equipment are provided for ventilation to protect it from over-heating.
  • Page 77 Polycom Kirk 5020-5040 User Guide Exposure to sunlight, heat and moisture Do not expose the cordless phone to direct sunlight for long periods. Keep the cordless phone away from excessive heat and moisture. Spare parts and accessories Use only approved spare parts and accessories. The operation of non-approved parts cannot be guaranteed and may even cause damage.
  • Page 78 Polycom Kirk 5020-5040 User Guide EMC:CAUTIONS: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. If your telephone equipment causes harm to the telephone network, the telephone company may ask you to disconnect the system from the line until the problem has been corrected or they may discontinue your service temporarily.
  • Page 79 LIMITED WARRANTY. Polycom warrants to the end user (“Customer”) that the product will be free from defects in workmanship and materials, under normal use and service, for one year, or such longer period as Polycom may announce publicly from time to time for particular products, from the date of Polycom, Inc.
  • Page 80 Responsibility for loss or damage does not transfer to Polycom until the returned item is received by Polycom. The repaired or replaced item will be shipped to Customer, at Polycom's expense, not later than thirty (30) days after Polycom receives the defective product, and Polycom will retain risk of loss or damage until the item is delivered to Customer.
  • Page 81 POLYCOM Middle East, Africa, and Asia Pacific, or the POLYCOM licensed by Polycom, Inc. in the rest of the world (collectively referred to herein as “POLYCOM”). The SOFTWARE PRODUCT includes computer software as attached hereto and may include associated media, printed materials, and "online"...
  • Page 82 1. GRANT OF LICENSE. Subject to the terms of this Agreement, POLYCOM grants to you a non-exclusive license to install and use the SOFTWARE PRODUCT on the POLYCOM product with which this SOFTWARE PRODUCT is supplied (the “PRODUCT”).
  • Page 83 5. UPGRADES. If the SOFTWARE PRODUCT is labeled as an upgrade, you must be properly licensed to use the software identified by POLYCOM as being eligible for the upgrade in order to use the SOFTWARE PRODUCT. A SOFTWARE PRODUCT labeled as an upgrade replaces and/or supplements the software that formed the basis for your eligibility for the upgrade.
  • Page 84 POLYCOM's option and expense, to refund the purchase price paid by you for any defective software product which is returned to POLYCOM with a copy or your receipt, or to replace any defective media with software which substantially conforms to applicable POLYCOM published specifications.
  • Page 85 OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT OR THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES, EVEN IF POLYCOM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY CASE, POLYCOM'S ENTIRE LIABILITY SHALL BE LIMITED TO THE GREATER OF THE AMOUNT ACTUALLY PAID BY YOU FOR THE SOFTWARE PRODUCT OR U.S.
  • Page 86 Polycom Kirk 5020-5040 User Guide — 10.4 U.S. Government Restricted Rights. The SOFTWARE PRODUCT and documentation are provided with RESTRICTED RIGHTS. The SOFTWARE PRODUCT programs and documentation are deemed to be "commercial computer software" and "commercial computer software documentation", respectively, pursuant to DFAR Section 227.7202 and FAR 12.212(b), as applicable.
  • Page 87 ©2010 Polycom, Inc. All rights reserved. Specifications subject to change without notice. Polycom Headquarters 4750 Willow Road Pleasanton CA 94588 (T) Polycom (Denmark) Langmarksvej 34 DK-8700 Horsens Tel. +45 7560 2850 Fax +45 7560 2851 emeadk@polycom.com www.polycom.com 14158600-HD ED7...

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