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Troubleshooting; Installation - Panasonic KX-TDA100 Installation Manual

Hybrid ip-pbx.
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4.1 Troubleshooting

4.1
Troubleshooting
4.1.1

Installation

PROBLEM
Extension does not operate.
Improper operation.
Noise on external paging.
Distorted external music.
Alternate Calling—Ring/Voice
and Live Call Screening
(LCS) do not function as set
when using a Wireless Phone
(KX-T7880/KX-T7885/KX-
TD7894/KX-TD7895).
The ALARM indicator on the
front of the cabinet turns on
red.
188
Installation Manual
PROBABLE CAUSE
Bad extension card.
Bad connection between the
Hybrid IP-PBX and
telephone.
A telephone with an A-A1
relay is connected.
Bad telephone.
Wrong type of PSU.
Induced noise on the wire
between the Hybrid IP-PBX
and the amplifier.
Excessive input level from
external music source.
Voice-calling mode and
Hands-free mode with LCS
are not available with
Wireless Phones.
A major system error occurs
in the Hybrid IP-PBX.
SOLUTION
Exchange the card for a known working one.
Take the telephone and plug it into the same
extension port using a short telephone cord.
If the telephone works, then the connection
between the Hybrid IP-PBX and the
telephone must be repaired.
Use a 2-wire cord.
Set the A-A1 relay switch of the telephone to
the "OUT" or "OFF" position.
Take the telephone and plug it into another
extension port that is working. If the
telephone does not work, replace the
telephone.
Replace the PSU with the appropriate type.
Press the Reset Button (refer to "4.1.4 Using
the Reset Button").
Use a shielded cable as the connection wire
between the Hybrid IP-PBX and amplifier. A
short shielded cable is recommended.
Decrease the output level of the external
music source by using the volume control on
the music source.
Switch the calling mode to ring-calling.
Set the LCS mode to "Private".
See the error log using the KX-TDA
Maintenance Console (refer to "4.1.5
Troubleshooting by Error Log").

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