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AT&T DEFINITY Communications System Generic 1 User Manual

Definity communications system generic 1 and generic 3 and system 75 voice terminal
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DEFINITY® Communications System
Generic 1 and Generic 3 and System 75
8520T Voice Terminal User's Guide

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  • Page 1 DEFINITY® Communications System Generic 1 and Generic 3 and System 75 8520T Voice Terminal User's Guide...
  • Page 2 NOTICE While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues. TO ORDER COPIES OF THIS DOCUMENT Contact: AT&T Customer Information Center 2855 North Franklin Road...

  • Page 3: Table Of Contents

    Your ISDN 8520T Voice/Data Terminal What the Features Do Fixed (Button) Features Display and Softkey Features Switch Features The Fixed (Button) Features The Display and Softkey Features How to Use the Switch Features Special Instructions Conventions Used in This Section Quick Reference Lists (At the Back of This Guide) Switch Feature Procedures Abbreviated Dialing...

  • Page 4: Your Isdn 8520T Voice/Data Terminal

    Your ISDN 8520T Voice/Data Terminal Before you begin using your ISDN 8520T voice/data terminal, familiarize yourself with the voice/data terminal features, lights, jacks, and other components available to you. To help you do this, Figures 1 and 2 show you the top and bottom views of the 8520T voice/data terminal.
  • Page 5 The 8520T voice/data terminal components pictured in Figure 1, the top view, are described below and on the next two pages. For your convenience, they are listed alphabetically. These 20 buttons are devoted either to handling Call appearance/feature buttons incoming and outgoing calls (call appearances) and are labeled with the exchange (numbers) and extension number or they can be used as feature buttons to access voice features such as Call Forward or Send All Calls;...
  • Page 6 Mute button of the handset or the speakerphone so the other person on the call cannot hear you. For automatically redialing the last number you dialed Redial button from the dial pad. The 10 unlabeled buttons located on both sides of the Softkeys display (5 buttons on each side) correspond to words on the display screen.
  • Page 7 The various components which appear on the bottom of the 8520T voice/data terminal are shown in Figure 2 and explained below. Used for connecting an external speakerphone, a Adjunct jack headset adaptor, or other adjunct equipment. The jack is labeled “ADJUNCT.” WARNING: Do not insert the handset cord into the “ADJUNCT”...

  • Page 8: What The Features Do

    Here are brief descriptions of the features which you can use with an ISDN 8520T voice/data terminal connected to a DEFINITY Communications System Generic 1 or Generic 3. The following descriptions include what each one does and how you might want to use it.

  • Page 9: Display And Softkey Features

    Your Message light goes on to let you know that a caller has left Message Retrieval a message. Follow your System’s message retrieval procedures to get your message. Mute Turns off the microphone associated with the handset or the speakerphone, whichever is currently active.
  • Page 10 Data Indicator Set your display so you receive confirmation whenever an active data call is in progress. Directory Used to create, view, edit, or call entries in your personal directory. This directory can include up to 144 extensions or outside numbers and the names of the associated party.

  • Page 11: Switch Features

    Switch Features Abbreviated Dialing Allows you to store selected telephone numbers for quick and easy dialing. Each number can be a complete or partial telephone number, an extension number, or a trunk or feature code. There are four possible types of lists—personal, group, system, and enhanced—and you can have a total of three out of the four possible lists (see your system manager for details).

  • Page 12: The Fixed (Button) Features

    The Fixed (Button) Features For procedures for all of the Fixed (Button) Features described in What the Features Do (such as Conference, Drop, Hold, and Transfer), refer to the DEFINITY Communications System ISDN 8520T Voice/Data Terminal User’s Manual, 555-021-758, shipped in the box with the voice/data terminal. You can also order the user’s manual from the Customer Information Center (CIC) in Indianapolis, IN.

  • Page 13: The Display And Softkey Features

    The Display and Softkey Features For procedures for all of the Display and Softkey Features described in What the Features Do (such as Call Log, Directory, and Self-Test), refer to the DEFINITY Communications System ISDN 8520T Voice/Data Terminal User’s Manual, 555-021-758.

  • Page 14: How To Use The Switch Features

    How to Use the Switch Features Since your 8520T voice/data terminal is connected to a DEFINITY Communications System Generic 1 or Generic 3, you may be able to use some of the features listed in this section. Check with your system manager to see which of these features have been assigned to your voice/data terminal.

  • Page 15: Quick Reference Lists (At The Back Of This Guide)

    Each of these boxes represents a button that has a [ Feature ] feature assigned to it. The button is labeled with the feature name. The tone that appears in brackets after a step [handset tone] indicates what you should hear from your handset (or the speakerphone, if appropriate) after successfully performing that step.

  • Page 16: Abbreviated Dialing

    Abbreviated Dialing To program or reprogram an outside number, extension, or feature code into a personal list Press [ # ] Hang up to end programming Note: Keep your own personal lists in the Abbreviated Dialing table provided in the back of this booklet;...

  • Page 17: Automatic Callback

    Automatic Callback To automatically place another call to an extension that was busy or did not answer 3 Lift handset when you hear priority ring 1 Dial Automatic Callback cancel code To cancel an Automatic Callback request Press during call attempt [ Auto Callback ] [confirmation dial tone] Green light goes on steadily until call is...

  • Page 18: Call Forwarding All Calls

    Call Forwarding All Calls To temporarily redirect all calls to an extension or outside number of your choice To cancel Call Forwarding Call Park To park a call at your Note: If a voice/data terminal, simply press extension (for retrieval at up;...

  • Page 19: Call Pickup

    1 Press To return to a call parked at your extension To retrieve parked call from any extension Call Pickup To answer a call to a member of your pickup group when your voice/data terminal is idle 1 Press To pick up a call while you are active on another call 2 Press...

  • Page 20: Leave Word Calling

    Leave Word Calling To leave a message after dialing an extension (when your call is not answered, you hear coverage or busy tone, or you have been put on hold) 1 Press To leave a message without ringing an extension Press To cancel a or Dial Leave Word Calling cancel code...

  • Page 21: Priority Calling

    Priority Calling To place a priority call 1 Press Send All Calls 1 Press To send all incoming calls or Dial Send All Calls code (except priority calls) immediately to coverage Note: You may hear a ring-ping tone from your voice/data terminal as each call is sent to coverage.

  • Page 22: Tones And Their Meanings

    Tones and Their Meanings Ringing tones are produced by an incoming call. Handset tones are those which you hear through the handset (receiver) or speakerphone. Ringing Tones 1 ring — A call from another extension. 2 rings — A call from outside or from the attendant. 3 rings —...

  • Page 23: Key Words To Know

    AUDIX, or message center. A person who provides coverage is a covering user. DEFINITY Communications System Generic 1 or Generic 3 The AT&T switch to which you are connected. It transmits and receives voice and data signals for all communications equipment in your network.
  • Page 24 Also known as a system, switching system, or PBX (private branch exchange). (Your switch is an AT&T DEFINITY Communications System Generic 1 or Generic 3.) Those features you can use only if your voice/data terminal is...
  • Page 25 system list One of the four types of Abbreviated Dialing lists; programmable only by the system manager. Contains telephone numbers helpful to all system users, and stores each of those numbers as a 2-digit list item. The person responsible for specifying and managing the system manager operation of features for all the voice and data equipment in your network.

  • Page 26: Quick Reference Lists

    Quick Reference Lists Feature Access Codes Feature Code Code Feature ABBREVIATED DIALING CALL PICKUP List 1 LAST NUMBER DIALED List 2 LEAVE WORD CALLING List 3 Cancel Program PRIORITY CALLING CALL FORWARDING ALL CALLS SEND ALL CALLS Cancel Cancel CALL PARK Answer Back...
  • Page 27 Abbreviated Dialing* Personal List 1 Personal List 2 Personal List 3 Item Name Name * You may have as many as 3 personal lists, and each list can have either 5 or 10 items; see your System Manager Miscellaneous Description Extension Name Message...
  • Page 28 AT&T 555-230-767 Issue 1 Graphics© AT&T 1988 November 1993...

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