Support And Other Resources; Before You Contact Hp; Hp Contact Information - HP Moonshot 1500 Maintenance And Service Manual

Support and other resources

Before you contact HP

Be sure to have the following information available before you call HP:
•
Technical support registration number (if applicable)
•
Product name
•
Chassis serial number
•
Product identification number
•
Applicable error messages
•
Operating system type and revision level
To obtain product information, log in to iLO CM firmware and use the Show Chassis Info command. For
more information, see the HP Moonshot iLO Chassis Management CLI User Guide in the HP Moonshot
Information Library (http://www.hp.com/go/moonshot/docs).

HP contact information

For United States and worldwide contact information, see the Contact HP website
(http://www.hp.com/go/assistance).
In the United States:
•
To contact HP by phone, call 1-800-334-5144. For continuous quality improvement, calls may be
recorded or monitored.
•
If you have purchased a Care Pack (service upgrade), see the Support & Drivers website
(http://www8.hp.com/us/en/support-drivers.html). If the problem cannot be resolved at the website,
call 1-800-633-3600. For more information about Care Packs, see the HP website
(http://pro-aq-sama.houston.hp.com/services/cache/10950-0-0-225-121.html).
Support and other resources 74