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Plasmon V15 User Manual

V series library - ait drive
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  Summary of Contents for Plasmon V15

  • Page 3: Preface

    Copyright Copyright 2003 by Plasmon. All rights reserved. This item and the information contained herein are the property of Plasmon. No part of this document may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the express written permission of Plasmon, 4425 ArrowsWest Drive, Colorado Springs, CO 80907-4271.
  • Page 4: Safety Agency Standards

    Safety Agency Standards The Plasmon V15 library complies with the following domestic and international product safety standards: UL Standard 1950, 2nd Edition: 1995 Safety of Information Technology Equipment. • CSA Standard C22.2 No. 950-95, Safety of Information Technology Equipment. •...
  • Page 5: Industry Canadian Notice Per Ices-003

    The lower label in the figure above is on the bottom of the laser scanner enclosure internal to the library, and is not visible unless the scanner is removed from the robot gripper assembly. Industry Canadian Notice per ICES-003 English: This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
  • Page 6: Product Warranty Caution

    ® The Plasmon V15 library is warranted free from defects in materials, parts, and workmanship and to conform to the current product specification upon delivery. For the specific details of your warranty, refer to your sales contract or contact the company from which the library was purchased.
  • Page 7: How To Use This Manual

    Appendix B provides an overview of the SCSI interface. • Appendix C lists error codes and corrective actions. • If you need to contact Plasmon for supplies, technical support, or service, see the Contacting Plasmon at the back of this manual. OW TO ANUAL...
  • Page 8: Conventions Used In This Manual

    A CAUTION is used to warn of undesirable procedures, or of situations in which equipment damage could result. A NOTE is used to emphasize an area of text or to provide additional information. Plasmon V15 AIT Tape Library User Manual Page 6 WARNING CAUTION...
  • Page 9: Table Of Contents

    ........... 1 REFACE Copyright .
  • Page 10 Setting Sequential Options ............61 Plasmon Enterprise D User Manual Page 8 .
  • Page 11 Avoiding Interruptions ............62 Viewing the Cartridge Inventory .
  • Page 12 ........... . 131 NDEX Plasmon Enterprise D User Manual Page 10...
  • Page 13: List Of Figures

    V15 Magazine Packing Material ........
  • Page 14 Plasmon V15 AIT Tape Library User Manual Page 12...
  • Page 15: List Of Tables

    Plasmon V15 Tape Library Specifications ........
  • Page 16 Plasmon V15 AIT Tape Library User Manual Page 14...
  • Page 17: Chapter 1 Product Overview

    PC workgroups to mid-range networks. The V15 library can store up to 1.5 terabytes (TB) of information and can achieve a data transfer rate of up to 12 megabytes (MB) per second, even more using compression.
  • Page 18: Library Features

    Tabletop or rack-mount configuration. The library is designed as a tabletop unit, but can • also be mounted in a standard 19-inch rack. If desired, you can mount two V15 libraries side-by-side on a single rack shelf. Rack-mounting kits are available from Plasmon.
  • Page 19: Library Components

    This section provides an overview of the library components. Front Panel Components Door Figure 3. V15 Front Panel Components Door. The door allows manual access to the library’s internal components, including the • tape drive and cartridges. The door is secured by a solenoid-activated, electronic locking system.
  • Page 20: Back Panel Components

    Connectors Drive Fan Library Fan Figure 4. V15 Back Panel Components Drive carrier. Accessible from the back panel, the tape drive carrier includes a fan and two • SCSI connectors. If the library contains just one tape drive, the unused drive slot is protected by a service access cover.
  • Page 21: Internal Components

    Magazine. The removable magazine contains ten slots. The magazine includes design • features to ensure that the cartridges are always inserted correctly and never fall out. Magazine Robot Fixed Cartridge Slots Figure 5. V15 Internal Components WARNING Product Overview Page 19...
  • Page 22 Plasmon 15 AIT Tape Library User Manual Page 20...
  • Page 23: Hardware

    This chapter describes how to install the library hardware, which includes the following steps: Unpacking the library • Obtaining accessories and equipment • Preparing for hardware installation • Preparing and installing cartridges • Connecting the library to the SCSI bus •...
  • Page 24: Unpacking The Library

    4. Remove the packing material from the magazine and save it with the other packing materials. Magazine handle Figure 7. V15 Magazine Packing Material Plasmon 15 AIT Tape Library User Manual Page 22 Figure 6. V15 Front Door...
  • Page 25: Obtaining Accessories And Equipment

    Make certain you have all the accessories and equipment for library operation, as indicated in the table below. Many of these items are included in the library accessories box in the shipping carton. If necessary, you can purchase these items from Plasmon (see Contacting Plasmon at the back of this manual). Table 1. Accessories and Equipment...
  • Page 26: Selecting Cleaning Cartridges

    In addition, there must be approximately 6 inches (15 cm) of open area behind the library for adequate air flow. If you want to install the library into a rack, contact Plasmon for a rack-mount kit, which •...
  • Page 27: Preparing And Installing Cartridges

    Before performing any installation or maintenance procedures, be sure that the library power switch is in the off position and that the power cord is disconnected from the library and the outlet. Vor der Ausfuhrung von Installations- oder Wartungsarbeiten ist daraufzu achten, daß...
  • Page 28: Installing Cartridges In Fixed Slots

    Figure 10. Data Cartridge Write Protect Switch Installing Cartridges in Fixed Slots 1. With the magazine removed, install cartridges into the fixed slots, with the write-protect switches down and facing out. Plasmon 15 AIT Tape Library User Manual Page 26 r i t e...
  • Page 29: Installing A Cleaning Cartridge

    2. If you plan to use a cleaning cartridge to clean the tape drive, place a cleaning cartridge in the fixed slot closest to the tape drive, as shown in the following figure. Cleaning cartridge slot (optional) Figure 12. Installing a Cleaning Cartridge Use only cleaning cartridges specifically designed for AIT tape drives.
  • Page 30: Installing Cartridges In Magazine

    The magazine can only be inserted one way; do not try to force it into the library. If the magazine does not slide in easily, check it’s orientation and re-insert it. Magazine alignment tabs 3. Close the library door. Plasmon 15 AIT Tape Library User Manual Page 28 a rt ri d w it...
  • Page 31: Connecting The Library To The Scsi Bus

    Make sure you have the necessary SCSI cables and terminators. For information about • SCSI cable specifications, see Appendix B. If you need to order any of these items, see Contacting Plasmon at the back of this manual. Make certain the host computer and any peripheral devices are powered off. •...
  • Page 32: Scsi Bus Connectors

    For example, the illustration below shows how the library and tape drives can be connected to one SCSI bus. Terminator Tape drive SCSI connectors Plasmon 15 AIT Tape Library User Manual Page 30 Library SCSI connectors Figure 15. SCSI Bus Connectors...
  • Page 33: Connecting The Power Cord

    Connecting the Power Cord The type of AC power cord supplied with the library depends upon the configuration ordered, and the country of destination. To connect the power cord: 1. Make sure that the power switch on the back of the library is off (the 0 is pressed). Power switch 2.
  • Page 34: Powering On The Library

    • Is there an error code displayed on the library LCD? (See Appendix C.) • If you cannot resolve the problem yourself, contact Plasmon (see Contacting Plasmon at the back of this manual). Plasmon 15 AIT Tape Library User Manual...
  • Page 35: Chapter 3 Configuration

    This chapter provides steps for configuring the library, as follows: Start by reading the first section, Using the Operator Panel, for general information about • the keypad, LCD, and menus. Then follow the instructions in the Configuring the Library section to set the SCSI IDs and •...
  • Page 36: Using The Operator Panel

    By default, the Status Screen displays the current operating status of the library and tape drive. As an option, the library may also include an Ethernet connection and Plasmon Library Monitor software. You can use this software to monitor library operations remotely. For instructions, see the Ethernet Configuration chapter.
  • Page 37: Menus

    – Loop – Code Version – Restart – Library Serial Num – Next Cartridge – System Statistics – System Sensors Figure 19. V15 Menu Structure ) contain viewable Command Menu – Move Cartridge – Initialize Element Status – Home Robot –...
  • Page 38 Library Informa- tion Drive Menu Demo Menu Command Menu Park and Unlock for Shipping Plasmon 15 AIT Tape Library User Manual Page 36 Table 2. Main Menu Selections Description Displays the library’s current cartridge inventory on three sequential screens. Allows you to enable or disable security from the LCD with a password.
  • Page 39: Operator Keys

    Operator Keys Use the operator keys to perform the following actions: (Arrow keys) [ESCAPE] [ENTER] [STATUS] [MENU] [UNLOCK DOOR] [RESET] Error Codes If a hardware error occurs, an error code appears on the Status Screen, one frame at a time. Refer to Appendix C for help in diagnosing and correcting errors.
  • Page 40 Setting an emulation mode is required if your application software does not support a Plasmon V15. By default, parity checking is enabled. If desired, you can disable parity checking for the library if the SCSI adapter card connected to the library does not support parity checking.
  • Page 41: Setting The Scsi Ids

    Setting the SCSI IDs This section describes how to view the default SCSI IDS for the library and change them, if necessary. The library and tape drive must each have a unique SCSI ID within each SCSI bus. Because you may have multiple buses, the library does not check for duplicate SCSI IDs.
  • Page 42: Setting The Emulation Mode

    This section describes how to configure the library so that it emulates an Exabyte 210 or 480 library by returning “EXB-480”, "EXB-430", or “EXB-210” in response to a SCSI INQUIRY command. You may need to set emulation if your software package does not yet support the Plasmon V15, but does support an Exabyte 480, 430, or 210.
  • Page 43: Setting The Clean Slot Option

    3. Press the down arrow key until “SCSI Parity” displays, as shown below. This screen shows whether parity is enabled (1) or disabled (0). S C S I O p t i o n 4. Press [ENTER]. The following screen displays. S C S I P a r i t y 5.
  • Page 44: Setting The Autoclean Option

    [ENTER]. When the library’s Clean Cycles Left counter reaches zero, the library disables Autoclean and displays a message on the status screen reminding you to replace the cleaning tape. Plasmon 15 AIT Tape Library User Manual Page 42 NOTE NOTE 0 ↑...
  • Page 45: Setting The Clean Cycles Left Option

    Setting the Clean Cycles Left Option The Clean Cycles Left option is a counter that tracks the number of times a cleaning cartridge has been used. When you install a new cleaning cartridge, you must use this option to set the number of cleaning cycles that remain.
  • Page 46: Setting The Post Barcode Scan Option

    6. Use the up or down arrow key to select “1,” which turns on the option, or select “0” to turn the option off. Press [ENTER]. The POST Barcode Scan Option screen displays the new setting. 7. If desired, press [ESCAPE] to return to the Config Menu. Plasmon 15 AIT Tape Library User Manual Page 44...
  • Page 47: Setting The Verify Barcode Checksums Option

    Setting the Verify Barcode Checksums Option If you use barcode labels that contain checksum characters, you should enable the Verify Barcode Checksums option. If you do not use barcode labels that include checksum characters or if you mix labels containing checksum characters with labels that do not, you should turn off the Verify Barcode Checksums option.
  • Page 48: Setting The Lcd Security Option

    SCSI security. The application software can issue a SCSI MODE SELECT command to turn • security on or off, as described in the Plasmon V15 SCSI Reference (or see your software documentation). Whichever method is used to enable security (LCD or SCSI) must also be used to disable security. That is, if you enable security from the LCD, you must disable it from the LCD.
  • Page 49: Disabling Security From The Lcd

    (the LCD will display “SCSI”). If this is the case, security must be disabled by your application. Refer to your software documentation or to the Plasmon V15 SCSI Reference. S e c u r i t y L C D 2.
  • Page 50: Checking The Setup

    Library Operation and Tape Drive Operation chapters. If your library includes the optional Ethernet connector and Plasmon Library Monitor software, and you want to use it to monitor library operations remotely, follow the instructions in the Ethernet Configuration chapter.
  • Page 51: Hapter Thernet Onfiguration

    As an option, your library may include an Ethernet connection, which can be used to remotely view the library’s operation (with the Plasmon Library Monitor software) and to access the library’s firmware via FTP. (For more information about upgrading firmware, see the Diagnostics and Firmware chapter.)
  • Page 52: Setting Ethernet Addresses

    Mask, and Gateway Address. Each is described in the following table. 4. For each screen, press [ENTER] to display another screen for setting values, use the arrow keys to select the values, then press [ENTER] when you are done. Plasmon 15 AIT Tape Library User Manual Page 50...
  • Page 53: Ethernet Configuration Options

    DHCP – The library uses an IP address • assigned by the network DHCP (Dynamic Host Configuration Protocol) server. For ease of use, Plasmon recommends using a Static IP address. IP Address Sets the IP address of the library, which acts as a Simple Network Management Protocol (SNMP) device in the network.
  • Page 54: Viewing The Ethernet Security Screens

    S e c u r i t y 4. Press [ENTER]. The first screen to appear is shown below. R e a d : P u b l i c “ Plasmon 15 AIT Tape Library User Manual Page 52 NOTE M e n u...
  • Page 55: Connecting The Ethernet Cable

    Library Monitor software.) Displays the FTP user name, up to 16 characters. The default is “anonymous.” Displays the FTP password, up to 16 characters. The default is “Plasmon. Ethernet port Figure 20. Ethernet Connector Ethernet Configuration...
  • Page 56: Monitoring The Ethernet Leds

    LEDs are located above the Ethernet port, as shown below. Link LED The Link LED turns on when a link to the network has been established. The Activity LED blinks when data transmission or reception is taking place. Plasmon 15 AIT Tape Library User Manual Page 54 Activity LED...
  • Page 57: Chapter 5 Library Operation

    This chapter describes the following library operations you may need to perform: Replacing cartridges and the magazine Storing cartridges • Changing the robot control mode • Operating the library in sequential mode • Viewing the cartridge inventory • Resetting the library •...
  • Page 58: Replacing Cartridges And The Magazine

    Do not force the front door open. Forcing the door could prevent the interlock mechanism from releasing by security or through the application software. 4. Pull open the door as shown in the following figure. Door Plasmon 15 AIT Tape Library User Manual Page 56 NOTE NOTE...
  • Page 59: Replacing The Magazine

    Replacing the Magazine 1. From inside the door, remove the magazine by grasping the handle and pulling it straight out, as shown in the following figure. Magazine handle 2. If desired, replace cartridges in the magazine (see the Hardware Installation chapter for instructions).
  • Page 60: Closing The Front Door

    (LCD or Console). The standard operating mode is SCSI, which is also the default setting for the library. Control mode settings remain set through subsequent power cycles. Plasmon 15 AIT Tape Library User Manual Page 58...
  • Page 61: Robot Control Modes

    Control modes are described in the following table. Control Mode SCSI mode Sequent1 Sequent2 LCD mode Console mode To change the control mode: 1. If the security option is enabled, disable it. 2. Press [MENU] to display the menus, then press the down arrow until “Robot Mode” displays. The Robot Mode screen shows the currently activated mode.
  • Page 62: Operating The Library In Sequential Mode

    As shown in the following table, the Restart option determines what the library does next. Table 9. Sequential Mode Restart Option If Restart is... Restarts at slot 1. Resumes where it left off. Plasmon 15 AIT Tape Library User Manual Page 60 The Library... The Library...
  • Page 63: Next Cartridge Option

    Before restarting, the library performs the following actions: 1. If the robot is moving a cartridge, it finishes the move. (This includes inserting the cartridge into the tape drive if the robot is moving a cartridge to the tape drive.) If you attempt to open the door, the library does not release the door interlock until it the move completes.
  • Page 64: Avoiding Interruptions

    If you want to remove a cartridge, wait until the robot has placed it in the magazine before removing it. If you want to add a cartridge, add it directly to the magazine. Plasmon 15 AIT Tape Library User Manual...
  • Page 65: Viewing The Cartridge Inventory

    Viewing the Cartridge Inventory The Cartridge Inventory screens allow you to view information the library maintains for each storage element (the magazine slots, the fixed slots, the tape drive, and the robot). To view the cartridge inventory: 1. From the operator panel keypad, press [MENU] to display the menus. The first menu item to appear is “Cartridge Inventory,”...
  • Page 66: Cartridge Inventory Fields

    Sndvol Match: Indicates whether the cartridge label matched the template (Send sent with the last SCSI SEND VOLUME TAG command (1) Volume or not (0). Match) Plasmon 15 AIT Tape Library User Manual Page 64 Table 10. Cartridge Inventory Fields Description...
  • Page 67 Cartridge Inventory Field Source: Displays the index of the last storage element from which the cartridge was moved. If the Source displays “255”, the cartridge in that element has not been moved since the last reset. Address: Displays the SCSI address of this element. Reserved: Indicates whether the element is reserved by the host (1) or not (0).
  • Page 68: Resetting The Library

    Menu, you must specify the source and destination element indexes. The source is either a cartridge slot or the tape drive where the robot picks a cartridge. The destination is either the slot or the tape drive where the robot places the cartridge. Plasmon 15 AIT Tape Library User Manual Page 66...
  • Page 69: Element Addresses

    4. From the operator panel keypad, press [MENU] to display the menus. Press the down arrow key until “Demo Menu” displays, as shown below. D e m o M e n u Fixed Cartridge Tape Drive Slots Robot Magazine Figure 25. V15 Element Indexes Library Operation Page 67...
  • Page 70: Using The Command Menu

    C o m m a n d M e n u 4. Press [ENTER]. The LCD displays the first diagnostic test. M o v e C a r t r i d g e Plasmon 15 AIT Tape Library User Manual Page 68 ↑ ↑...
  • Page 71 5. Use the up or down arrow keys to select one of the tests (described in the following table), then press [ENTER]. 6. When the test is finished, the screen displays a status message. Press [ESCAPE] to return to the Command Menu or to abort a test in progress. The following table describes each test and also provides additional instructions for performing the tests (if applicable).
  • Page 72: Displaying Library Information

    1. From the operator panel keypad, press [MENU] to display the menus. Press the down arrow key until “Library Information” displays, as shown below. L i b r a r y I n f o r Plasmon 15 AIT Tape Library User Manual Page 70 a t i o n...
  • Page 73 2. Press [ENTER]. The screen displays the library code version. Press the down arrow key twice until “System Statistics” displays, as shown below. S y s t e m S t a t i 3. Press [ENTER]. The first statistic to display is Total Moves, as shown in the example below. T o t a l 4.
  • Page 74: Viewing System Sensors

    S e n s o 3. Press [ENTER]. The first screen to display is Door Locked, as shown in the example below. D o o r Plasmon 15 AIT Tape Library User Manual Page 72 a t i o n...
  • Page 75 The following table describes the information in the System Sensors screens. System Sensor Door Locked: Door Closed 1: Door Closed 2: Cartridge Seated: Reach Position: Magazine Present: X Axis Home: X Axis EOT: Wrist Back: Wrist Front: Bay 1 Occupied: Bay 2 Occupied: Library Fan Fail: Drive 1 Fan Fail:...
  • Page 76 Plasmon 15 AIT Tape Library User Manual Page 74...
  • Page 77: Tape Drive Operation

    This chapter describes how to perform the following tasks: Monitoring the tape drive status • Cleaning the tape drive • Ejecting a cartridge manually • The application software automatically controls the tape drive to perform backup and restore operations. You do not need to intervene in the cartridge processing;...
  • Page 78: Monitoring Tape Drive Status

    Tape LED is flashing (0.25 seconds on; 0.25 seconds off) Tape LED is flashing (3.5 seconds on; 0.5 seconds off) Status LED is flashing (3.5 seconds on; 0.5 seconds off) Plasmon 15 AIT Tape Library User Manual Page 76 Tape Status Condition SCSI activity is occurring.
  • Page 79: Tape Drive Status Indicators

    Tape Motion Figure 27. AIT-3 Tape Drive Status Indicators The following table describes some of the AIT-3 tape drive LED states. For a complete listing of LED states, contact Sony. To read the LEDs you must open the library door and remove the magazine in front of the drive.
  • Page 80: Viewing The Drive Display Screens

    D r i v e R e a d y - N O T A P E 4. Press the down arrow until “Drive n Display” appears, then press [ENTER]. Plasmon 15 AIT Tape Library User Manual Page 78 M e n u...
  • Page 81: Viewing The Drive Status Screens

    The following table lists some messages that can appear for the selected AIT tape drive. Message READY-NOTAPE LOADING... READY-TAPE READING WRITING TAPE IN MOTION SPACE FORWARD REWIND ERASE UNLOADING CLEAN DRIVE CLEANING... Viewing the Drive Status screens From the Drive Status screens, you can view status information about the tape drives. These information screens are updated whenever there is a change in drive status.
  • Page 82 Format Warning Present Access Occupied Occup Valid (Occupied Valid) Plasmon 15 AIT Tape Library User Manual Page 80 S t a t u s Table 17. Drive Status Screens Description Identifies the tape drive model. Displays the drive’s serial number.
  • Page 83: Cleaning The Tape Drive

    Cleaning the Tape Drive When a drive does require cleaning, the library displays a cleaning message on the Status Screen. You can clean the tape drives in several ways: Use the Autoclean option and store a cleaning cartridge in the appropriate fixed slot. The •...
  • Page 84 Left counter. However, if you install a new cleaning cartridge, you must manually reset the Clean Cycles Left counter (see Setting the Clean Cycles Left Option in Chapter 3). Plasmon 15 AIT Tape Library User Manual Page 82 M e n u...
  • Page 85: Ejecting A Cartridge Manually

    Ejecting a Cartridge Manually If a problem occurs that requires intervention, you may need to eject a cartridge from the tape drive. Discharge static electricity from your body before touching the drive’s front panel components. Touch a known grounded surface, such as the library’s metal chassis.
  • Page 86: Resetting A Tape Drive

    The tape drive performs a power-on self-test and rewinds any loaded tape to the beginning, but does not eject the cartridge. If a cartridge is loaded in the drive, this reset may take several minutes, depending on the size of the cartridge. Plasmon 15 AIT Tape Library User Manual Page 84...
  • Page 87: Diagnostics And Firmware

    This chapter describes how to do the following: Upgrade library firmware via the console interface • Create a diagnostic listing via the console interface • View the LCD password via the console interface • Upgrade library firmware via FTP • Create a diagnostic listing via FTP •...
  • Page 88: Connecting To The Console Interfaced

    Terminal emulation software, such as HyperTerminal, that supports the ANSI 3.64 terminal • protocol. Plasmon recommends that you use HyperTerminal, a standard communications package available with Windows. Connecting the Serial Cable Connect the 9-pin cable to the back of the library and to the host computer. The following figure shows the location of the 9-pin serial port on the back of the library.
  • Page 89: Setting The Library's Baud Rate

    Setting the Library’s Baud Rate Before accessing console, you must set the baud rate for the library to the host computer’s baud rate. To set the library’s baud rate: 1. From the operator panel keypad, press [MENU] to display the menus. Press the down arrow key until “Config Menu”...
  • Page 90: Upgrading Firmware Via Console

    These instructions describe how to upgrade the library firmware using the console interface and a terminal emulation program (such as CHS Terminal or HyperTerminal). Do not upgrade firmware unless Plasmon Technical Support advises you to do so. If performed improperly, the upgrade procedure can render your device inoperable.
  • Page 91 To upgrade the library firmware: 1. Obtain new firmware for the library. You can download new firmware from Plasmon’s web site (www.plasmon.com), or you can contact Plasmon Technical Support. 2. Connect the library to the console interface by following the steps in the Connecting to the Console Interface section of this chapter.
  • Page 92: Creating A Diagnostic Listing Via Console

    Creating a Diagnostic Listing via Console If you report a problem to Plasmon Technical Support, you may be asked to create a library diagnostic listing via the console interface. A diagnostic listing is created when you use a terminal emulation program (such as HyperTerminal) to send an ASCII copy of the diagnostic buffer from the library to the host computer.
  • Page 93: Connecting To An Ftp Utility

    To upgrade the library firmware via FTP: 1. Obtain new firmware for the library. You can download new firmware from Plasmon’s web site (www.plasmon.com), or you can contact Plasmon Technical Support. 2. Connect to an FTP utility by following the steps in the Connecting to an FTP Utility section of this chapter.
  • Page 94: Creating A Diagnostic Listing Via Ftp

    Creating a Diagnostic Listing via FTP If you report a problem to Plasmon Technical Support, you may be asked to create a library diagnostic listing via FTP. A diagnostic listing is created when you use an FTP utility to send an ASCII copy of the diagnostic buffer from the library to the host computer.
  • Page 95: Maintenance And Service

    This chapter describes the following: Using touch-up paint on the housing • Cleaning the library • Replacing the tape drive • Returning the library for service • Do not attempt to replace any components in the library, other than the tape drive. If you do so, you void your warranty. AINTENANCE AND CAUTION HAPTER...
  • Page 96: Using Touch-Up Paint On The Housing

    Replacing the Tape Drive This section describes how to replace the tape drive. Tape drive kits are available from Plasmon. The tape drive is shipped to you in the drive carrier. You cannot install a tape drive into the library without a drive carrier.
  • Page 97: Preparing For Replacement

    Preparing for Replacement 1. Obtain a #2 Phillips cross recess screwdriver. 2. Ensure that the environment is free of conditions that could cause electrostatic discharge (ESD). If possible, use an antistatic mat and grounded static protection wristband during installation. If a mat and wristband are not available, touch a known grounded surface, such as the computer’s metal chassis.
  • Page 98: Removing The Tape Drive

    2. From the back panel, use a #2 Phillips cross recess screwdriver to release the captive screw that secures the tape drive carrier to the library, as shown in the following figure. Handle Captive screws Figure 31. Removing the Tape Drive Carrier Plasmon 15 AIT Tape Library User Manual Page 96 Figure 30. SCSI Connectors...
  • Page 99: Installing The Tape Drive

    3. Remove the drive carrier by grasping the handle and pulling it directly out of the library. The drive carrier weighs five pounds (2.3 kg); make sure you support the bottom of the carrier as you remove it. Installing the Tape Drive 1.
  • Page 100: Resuming Operation

    Are the SCSI IDs unique for the devices on each SCSI bus? • Is the library operating in the correct control mode? (For most applications, the control • mode should be set to SCSI.) Plasmon 15 AIT Tape Library User Manual Page 98 CAUTION NOTE...
  • Page 101: Returning The Library For Service

    If you cannot solve the problem yourself, contact your service provider or Plasmon Technical Support (see Contacting Plasmon at the back of this manual). Returning the Library for Service If you need to return the library to the factory for service, contact your service provider. If your service...
  • Page 102: Removing Rack Mount Bracket

    2. If the library is the only device on the rack shelf, remove the blank panel from the empty side of the rack, as shown in the following figure. Blank panel Figure 34. Removing Rack Mount Blank Panel Plasmon 15 AIT Tape Library User Manual Page 100...
  • Page 103 3. From the back, slide the library off of the rack shelf. WARNING The library weighs approximately 40 pounds (18 kg). Two people are needed to move or lift the library. Most of the weight is toward the back of the library. WARNUNG Die freistehende Library wiegt 18 kg.
  • Page 104: Packing The Library

    Place the robot’s packing material inside the magazine so it is centered vertically and horizontally, as shown in the following figure. c. Place the magazine back in the library, and close the library door. Plasmon 15 AIT Tape Library User Manual Page 102...
  • Page 105: Packing The V15 Library

    4. Place the top cushion over the library. Accessory box or filler tube Figure 35. Packing the V15 Library 5. Place any necessary paperwork in the top of the library box. 6. Close and seal the box. 7. Place the shipping label on the box.
  • Page 106 Plasmon 15 AIT Tape Library User Manual Page 104...
  • Page 107: Hapter Roubleshooting

    This chapter provides troubleshooting information for the library. It provides a list of suggestions for solving problems that may occur when you are installing and operating the library and the enclosed tape drive. If an error code appears on the LCD, refer to Appendix C. If the status light on the tape drive is flashing, see Reading the Tape Drive Status Light in Chapter 6.
  • Page 108: Problems With Library Installation

    Compatibility. Make sure that your tape drive and library are compatible with the SCSI • adapter card and application software you plan to use. Visit Plasmon’s web site at www.plasmon.com for compatibility information. SCSI Adapter Card Installation. Make sure that you installed your SCSI adapter card •...
  • Page 109: Problems With Tape Drive Operation

    Problems with Tape Drive Operation If you have been successfully operating the application software and library in the past, but are now experiencing problems reading and writing data, check the following: Write-protect Switch. If you are writing data, make sure the cartridge is write enabled •...
  • Page 110 Plasmon 15 AIT Tape Library User Manual Page 108...
  • Page 111: Ppendix Pecifications

    This appendix provides overall specifications for the library, power cord requirements, SCSI cable specifications, SCSI terminator requirements, and Ethernet cable specifications. Overall Specifications for the Library Table 18. Plasmon V15 Tape Library Specifications Interface Maximum sustained data transfer rate Maximum data capacity...
  • Page 112: Power Cord Requirements

    This section describes the SCSI cable and terminator requirements. SCSI Cables Plasmon recommends using wide LVD SCSI cables that conform to SCSI-3 specifications. To comply with the regulations and standards listed at the front of this manual, all SCSI cables you use with the library must be properly shielded.
  • Page 113: Scsi Cable Length

    To that sum, add 20 centimeters (8 inches) for the internal cable length used by the tape drive and 5 centimeters (2 inches) for the internal cable length used by the robot. SCSI Terminator Plasmon recommends using an AMP 796051-1 (SE/LVD Multi-mode) SCSI terminator. Termination must be external; do not use internal terminators. Ethernet Cable Requirements As an option, the library may include an Ethernet port on the back panel.
  • Page 114: Ethernet Port Pin Assignments And Functions

    The following table indicates the Ethernet port’s pin assignments and functions. Table 19. Ethernet Port Pin Assignments and Functions Plasmon 15 AIT Tape Library User Manual Page 112 Pin number Function TD– Not used Not used RD– Not used Not used...
  • Page 115: Ppendix Scsi Configuration

    This section provides the basic guidelines and considerations for setting up the library on the SCSI bus. LVD SCSI The Plasmon V15 supports an LVD (low-voltage differential) SCSI configuration. Every SCSI device attached to the SCSI buses connecting to or from the library must also be LVD.
  • Page 116: Scsi Id

    SCSI cable, you can terminate the bus there. The library does not supply terminator power. For the recommended terminator to use with the library, see Appendix A. Plasmon recommends using active termination. Plasmon testing has shown that older passive termination does not provide rising edge transitions that are fast or clean enough at fast SCSI speeds.
  • Page 117: Ppendix

    This appendix provides specifications for creating bar code labels used on cartridges in Plasmon AIT libraries. The specifications are defined to both standardize the label and allow users the option of purchasing or printing their own labels. Overview The AIT cartridge label uses the bar code symbology of USS-39. A description and definition of this symbology is available from the Automatic Identification Manufacturers (AIM) specification Uniform Symbol Specification (USS-39) and the ANSI MH10.8M-1993 ANSI Barcode...
  • Page 118: Encodation

    The quiet zones are the areas preceding the start and after the stop characters. They are clear of any printing or reflective properties that would cause spurious reflections. The quiet zones are further defined in the AIM Uniform Symbol USS-39 specification. Plasmon 15 AIT Tape Library User Manual Page 116...
  • Page 119: Optical Specification

    Optical Specification The optical specifications for the bar code labels are listed below. Use the white calibration standard to calibrate the print contrast of the Mcbeth PCMII. Be • sure the filter select switch is on position A for all calibration and measurements. The reflectivity of the white background (RW) is the reflectivity measured in the center of •...
  • Page 120: Label Dimensions

    Label Dimensions The following figure shows the bar code label dimensions. Dimensions given in inches with millimeters in parenthesis. Plasmon 15 AIT Tape Library User Manual Page 118...
  • Page 121 The following table lists the bar code label dimension specifications. Specification Symbol height Wide to narrow ratio Narrow element width Nominal width of wide spaces and bars Inter character gap Bar code element width maximum Quiet zone at the beginning and end of printed barcode string Total bar code string length, includ- ing quiet zones...
  • Page 122: Volume Identifier Formats

    SCSI-3 Medium Changer Commands (SMC) ANSI NCITS 314-199X. The media identifier characters “Lg”are controlled characters. The “L” designates the LTO • type of cartridge. The next character “g” (alphanumeric) designates the generation of the LTO cartridge. Plasmon 15 AIT Tape Library User Manual Page 120...
  • Page 123: Error

    If you do, you void your warranty. For detailed information about SCSI error conditions, refer to the Plasmon V15 SCSI Reference. Some corrective actions advise you to reset the library. Before resetting, make sure there is no SCSI activity on any connected SCSI bus, so you do not disrupt communications.
  • Page 124: V15 Operator Panel Lcd Error Codes

    The following table lists the library hardware error conditions in numerical order. Table 20. V15 Operator Panel LCD Error Codes Description Code Source empty. There is no cartridge in the source loca- tion. Destination full. A cartridge already exists in the destina- tion location.
  • Page 125 Description Code Barcode module failure. The barcode module is not func- tioning properly. RRC sensor failure. The robot gripper sensor failed. RRC communication fail- ure. The library cannot com- municate with the robot gripper command processor. RRC command reject. An invalid command was sent to the robot command processor.
  • Page 126 Front door is open. The front door was open at an invalid time; or the door sensor is malfunctioning. Plasmon 15 AIT Tape Library User Manual Page 124 Corrective Action Open the door and remove the magazines. Look for any- thing that might be obstructing the wrist axis rotation.
  • Page 127 Description Code Stepper Move Fail. The firm- ware failed to complete a step- per move. Unoccupied drive bay. A tape drive or service access cover is not installed in the drive bay. Internal S/W error. Firmware error. Interface disabled. The library was not in the correct control mode when the opera- tor sent a command.
  • Page 128 Drive not ready. The tape drive did not return Ready sta- tus after a reset. Plasmon 15 AIT Tape Library User Manual Page 126 Corrective Action Contact your service provider No corrective action required, unless no drive was swapped.
  • Page 129 Description Code Drive cmd error. The tape drive failed to respond to a command from the library. SCSI chip error: SCSI unex- pected int; SCSI int stuck error. There was a SCSI chip failure. Flash erase fail. The library is unable to erase the flash EEPROM.
  • Page 130 Invalid Xcard configuration. An invalid combination of expansion cards is installed in the library. Plasmon 15 AIT Tape Library User Manual Page 128 Corrective Action Open the library door and remove the cartridge from the robot gripper.
  • Page 131 Description Code Invalid Slot Config. The Max- imum Number of Slots is set to 1 and the last slot is config- ured as a cleaning slot. OS failure. The library’s oper- ating system experienced an error. Could not set alarm. The library’s operating system experienced an error.
  • Page 132 Plasmon 15 AIT Tape Library User Manual Page 130...
  • Page 133: Index

    accessories cartridges cleaning cartridges software activity LED, ethernet addresses elements ethernet gateway network SCSI IDs subnet mask arrow key autoclean option back panel components 23, 25 barcode label baud rate cable 53, 111 ethernet power cord 23, 110, 113 SCSI serial cartridges 24, 81...
  • Page 134 SCSI bus powering on preparing for unpacking verifying installing tape drive Plasmon V15 AIT Tape Library User Manual Page 132 internal components IP address keypad keys, operator LCD display LCD password setting...
  • Page 135 operating environment operator panel error codes menus operator keys status screen packing the library park and unlock for shipping password ethernet LCD setting LCD viewing post barcode scan option 31, 110 power cord power specification powering on the library problems installation library operation tape drive...
  • Page 136 SCSI write-protect switch Plasmon V15 AIT Tape Library User Manual Page 134...
  • Page 137 Contacting Plasmon To obtain technical support in the United States Plasmon Technical Support 1-877-585-6793 1-719-593-4192 (fax) e-mail support@plasmon.com World Wide Web www.plasmon.com To obtain technical support in Europe Plasmon Technical Support 44 (0) 1763 262 963 44 (0) 1763 264 444 (fax) e-mail support@plasmon.co.uk...