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Plasmon LIBRARIES D2175 User Manual

Enterprise d-series libraries
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The Plasmon Enterprise
D-Series
D875 - D2175 Libraries ~ DVD Drive
User Manual
P/N 97704577 E

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  • Page 1 The Plasmon Enterprise D-Series D875 - D2175 Libraries ~ DVD Drive User Manual P/N 97704577 E...

  • Page 3: Preface

    Plasmon makes no representation or warranties with respect to the contents of this document and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Further, Plasmon reserves the right to revise this publication without obligation of Plasmon to notify any person or organization of such revision or changes.

  • Page 4: Revision History

    September 2002 November 2002 March 2003 June 2003 October 2004 The most current information about this product is available on the Plasmon web site (www.plasmon.com, or www.plasmon.co.uk). Preface Page 2 Description Initial release. Updated installation information. Updated to include Multi Drive.

  • Page 5: Conventions Used

    A CAUTION is used to warn of undesirable procedures, or of situations in which equipment damage could result. A NOTE is used to emphasize an area of text or to provide additional information. Plasmon D875 - D2175 User Manual Document Revision E WARNING CAUTION...

  • Page 6: Product Warranty

    Product Warranty This Plasmon library is warranted free from defects in materials, parts, and workmanship and to conform to the current product specification upon delivery. For the specific details of your warranty, refer to your sales contract or contact the company from which the library was purchased.

  • Page 7: Table Of Contents

    Removing Internal Packing Material..........18 Plasmon D875 - D2175 User Manual...
  • Page 8 ........87 Plasmon D875 - D2175 User Manual...

  • Page 9: List Of Figures

    Triple Bus Configuration ............57 Plasmon D875 - D2175 User Manual...
  • Page 10 List of Figures Plasmon D875 - D2175 User Manual Page 8 Document Revision E...

  • Page 11: List Of Tables

    Plasmon Pre-loaded Media ........
  • Page 12 List of Tables Plasmon D875 - D2175 User Manual Page 10 Document Revision E...

  • Page 13: General Information

    A ™ patented Rotation Station allows use of both single and double sided media. Library Models This manual covers the following Plasmon libraries: Model D875 D1525 D2175 The number of media slots varies because adding a drive module, which holds two drives, subtracts 25 media storage slots.

  • Page 14: The Magazine

    The Plasmon D875 - D2175 library uses CD-R, CD-RW, DVD-R, DVD-RAM, and DVD-RW pre-loaded media in a ten slot magazine. Packs of 40 pieces of media are also available. Contact Plasmon for ordering information. In the US, Asia/Pacific, South America, and Canada call 1-800-451-6845. In Europe, Middle East, and Africa call +44 (0) 1763 262 963.

  • Page 15: Media And Magazine Handling

    Do not expose the media to moisture or direct sunlight. • Plasmon can not guarantee error free library operation if media is not purchased from Plasmon. Plasmon supplied media are packaged in a clean room and quality inspected to ensure error free library operation.

  • Page 16: Major Hardware Components

    Magazine Slots for Bulk Loading (top five slots) I/E Port Drive Modules (6X) (two drives per module) S C S I B u s Connectors Main Power Switch and AC Connector Plasmon D875 - D2175 User Manual Document Revision E...

  • Page 17: Import/Export Port (I/E)

    Each drive module contains two 120 mm Multi Drives which accommodate CD-R, CD-RW, DVD-R, DVD-RAM, or DVD-RW media. The drives allow reading and writing of data to the media. Contact Plasmon for the latest drive updates. Main Power Switch and Power Cable The power cable is routed through the bottom of the library to the power connector.

  • Page 18: Rear Access Door

    The storage slot map is located on the inside of the rear access door. It identifies the media locations for all D875 - D2175 models. Product Overview Page 16 Lift Assembly Media Transport Element (MTE) Rotation Station Plasmon D875 - D2175 User Manual Document Revision E...

  • Page 19: Space Planning For The Library

    IBRARY NSTALLATION Getting Started This chapter provides information for installing the Plasmon D875 - D2175 libraries and the procedures necessary to quickly put a library on-line. Unpacking the Library Save all packing material in case it is ever necessary to ship the library.

  • Page 20: Library Environment

    4. Remove the two pieces of MTE protective packing foam. See the figure below. Library Installation Page 18 ° to 32 ° C (50 ° to 90 ° F) and 10% to Thread the power cable through the bottom of the library Plasmon D875 - D2175 User Manual Document Revision E...

  • Page 21: Library Initialization

    These modifications may include patches, driver updates, or modifications to the configuration files. Please consult the host hardware or operating system documentation to see if any of these applications apply. Plasmon D875 - D2175 User Manual Document Revision E Packing Foam...

  • Page 22: Scsi Connection

    SCSI is not compatible with LVD SCSI. If an improper connection is made, damage to the library or connected equipment could result. Library Installation Page 20 CAUTION Figure 7. Connecting the SCSI Interface SCSI Connection (one, two, or three buses) Plasmon D875 - D2175 User Manual Document Revision E...

  • Page 23: Loading Media

    5. When the green LED goes out, remove the appropriate empty magazine and install the next full magazine. Third party software is required to operate the library Magazine Access Door Plasmon D875 - D2175 User Manual Document Revision E NOTE Magazine 6...
  • Page 24 Page 22 Table 3. Magazine Slot LED Indicators Description Magazine present or not present Magazine may be removed Magazine in use Remove to reload with media Insert magazine in appropriate position Plasmon D875 - D2175 User Manual Document Revision E...

  • Page 25: Identifying Storage Slots

    1200 Shaded areas represent the optional expansion modules (650 slots each module) Each drive module takes an equivalent space of 25 storage slots Plasmon D875 - D2175 User Manual Document Revision E All Magazine Slots + 3, 4, and 5...

  • Page 26: D1525 - D2175 Bay Installation

    D1525 - D2175 Bay Installation The expansion storage bays that attach to the sides of the Plasmon D875 library are shipped separately. The following instructions explain how to mount the bays to the main library chassis. Note: This operation should be performed by two people.

  • Page 27: Expansion Bay Installation (B)

    2. Position the expansion bay flush against the library chassis matching the guide pins on the chassis to the guide holes on the expansion bay. Figure 11. Expansion Bay Installation (b) Plasmon D875 - D2175 User Manual Library Installation Document Revision E...

  • Page 28: Expansion Bay Installation (C)

    4. Using a phillips head screw driver, attach the finish matching cover plate to the back side of the expansion bay with the color coated screws provided. Figure 13. Expansion Bay Installation (d) Library Installation Page 26 Plasmon D875 - D2175 User Manual Document Revision E...

  • Page 29: Expansion Bay Installation (E)

    Figure 14. Expansion Bay Installation (e) 6. Finally, attach the finish matching side panel to the bay by hanging it on the screw heads provided. Plasmon D875 - D2175 User Manual Document Revision E Figure 15. Expansion Bay Installation (f)

  • Page 30: Library Packing Instructions

    This section is provided in case it is necessary to ship the library (without expansion bays) to another location or back to Plasmon. Instructions on how to pack the expansion bays is provided later in this chapter. These procedures must be followed.

  • Page 31: Packing The D875 - D2175 Libraries (B)

    6. Cover the library with the anti-static bag, and insert back edge-board into slots with foam protected side toward library. Figure 18. Packing the D875 - D2175 Libraries (c) Plasmon D875 - D2175 User Manual Document Revision E Library Installation...

  • Page 32: Packing The D875 - D2175 Libraries (D)

    Figure 19. Packing the D875 - D2175 Libraries (d) 8. Place top foam over library, and fit in place. Figure 20. Packing the D875 - D2175 Libraries (e) Library Installation Page 30 Plasmon D875 - D2175 User Manual Document Revision E...

  • Page 33: Packing The D875 - D2175 Libraries (F)

    9. Place cardboard sleeve over library, and place lid on top. Figure 21. Packing the D875 - D2175 Libraries (f) 10. Finally, strap box to the skid for shipping. Plasmon D875 - D2175 User Manual Document Revision E Library Installation...

  • Page 34: Packing Instructions (D1525 - D2175 Expansion Bays)

    This section is provided in case it is necessary to ship the bays to another location, or back to Plasmon. These procedures must be followed. Plasmon libraries and bays must be shipped in the original packaging. Shipping a unit in anything other than the manufacturers packaging voids the warranty.

  • Page 35: Expansion Bay Packing (B)

    2. Place the first bay on the wheeled skid as shown in the picture below. 3. Position the bay so the mounting bolt hole lines up as shown below. Plasmon D875 - D2175 User Manual Document Revision E Figure 23. Expansion Bay Packing (b) Figure 24.

  • Page 36: Expansion Bay Packing (D)

    4. Use a mounting block and a hex head bolt to secure the bay to the wheeled skid. 5. Hang the painted skin and spacer column on their mounting screws as shown. Library Installation Page 34 Figure 25. Expansion Bay Packing (d) Figure 26. Expansion Bay Packing (e) Plasmon D875 - D2175 User Manual Document Revision E...

  • Page 37: Expansion Bay Packing (F)

    6. Secure a second bay in the same way, but facing the opposite direction. 7. With two people steadying the bays, roll the wheeled skid up the ramp onto the pallet. Push at the bottom to avoid tipping. Plasmon D875 - D2175 User Manual Document Revision E Figure 27. Expansion Bay Packing (f) Figure 28.

  • Page 38: Expansion Bay Packing (H)

    9. Cover each bay with an anti-static bag, and tape the ramp in an upright position as shown. Library Installation Page 36 Figure 29. Expansion Bay Packing (h) Figure 30. Expansion Bay Packing (i) Plasmon D875 - D2175 User Manual Document Revision E...

  • Page 39: Expansion Bay Packing (J)

    Then slid the cardboard box over the bays and tape the top flaps closed. 11. Finally, strap box to skid for shipping. Plasmon D875 - D2175 User Manual Document Revision E Figure 31. Expansion Bay Packing (j)
  • Page 40 Library Installation Plasmon D875 - D2175 User Manual Page 38 Document Revision E...

  • Page 41: Hapter Enu Ystem

    Navigating the Menu System The Plasmon D-Series library modes and functions are controlled using four selection buttons located on the front panel display. A liquid crystal display (LCD) located directly above the buttons, provides system status and other important information.
  • Page 42 Run a motor or execute a function Indicates a drive is turned off Indicates media exists in an element Indicates magazine exists in an element Indicates the element is empty Indicates an empty tray in a drive Plasmon D875 - D2175 User Manual Document Revision E...

  • Page 43: Power Up Menu Options

    SELECT displays the main menu functions Symbol • — Plasmon D875 - D2175 User Manual Document Revision E Figure 33. Power Up LCD Display Table 6. Power Up LCD Symbols Meaning Drive status (drive present, media present) Media Transport Element status (media present)

  • Page 44: Main Menu Overview

    1 Config Information 2 Status Information 3 Error Information 4 Network Interface 5 Off-line Operations Figure 34. Main Menu Overview 7 Setup Library 8 Maintenance Mode Reserved for Plasmon Trained Service Personnel Plasmon D875 - D2175 User Manual Document Revision E...
  • Page 45 Allows testing, setting up, or configuring the library. When performing oper- ations from the Maintenance Mode menu, the library is taken off-line. These operations are reserved for Plasmon authorized service personnel. For password protected operations, the factory default password is “AAAA”.

  • Page 46: Library Status Menu Overview

    3 Error Inf orm ation 1 Error Log 2 Error Statistics 3 Ev ent H istory 4 Micro-Op Stack Figure 35. Library Status Menu Options 4 N etwork Interf ace N ot U sed Plasmon D875 - D2175 User Manual Document Revision E...
  • Page 47 2 Drive States 3 Power-On Hours 4 Unit Cycle Count 5 Drive Load Counts 6 Function Counts Plasmon D875 - D2175 User Manual Document Revision E Table 8. Library Status Menu Selections Description Allows viewing only of library configuration settings.
  • Page 48 These micro operations include position, position and flip, pick, store, load, and unload. The list includes forward and backward operations (media movement, and undo and retry for attempted failure recovery). This log is cleared whenever the system is initialized. Not Used. Plasmon D875 - D2175 User Manual Document Revision E...

  • Page 49: Set Up Library Menu Overview

    5 Drive Load Counts 6 Drive Addresses 6 Function Counts 7 Changer Options 8 Passwords 9 RMI Information Plasmon D875 - D2175 User Manual Document Revision E 7 Set Up Library 3 Error Information 1 Error Log 2 Error Statistics...
  • Page 50 To view total hours of power to library. Useful for preventive maintenance. Cannot be reset. To view total cycle count since first startup. Cannot be reset. To view/reset total drive loads since last reset of count. Plasmon D875 - D2175 User Manual Document Revision E...
  • Page 51 These micro operations include position, flip, pick, store, load, and unload. The list includes forward and backward operations (media movement, and undo and retry for attempted failure recovery). This log is cleared whenever the system is initialized. This error should be reported to Plasmon for decoding. Not Used.
  • Page 52 Menu System Plasmon D875 - D2175 User Manual Page 50 Document Revision E...

  • Page 53: Ppendix Specifications

    Overall Library Specifications The following table provides information about the Plasmon D875 - D2175 libraries. These specifications are subject to change without notice. Specification Number of Storage Slots Library Capacity (TBytes) Media Transport Times: Swap Times Flip every other access 15.3 seconds / 235 swaps per hour...
  • Page 54 10 to 85% RH non-condensing 10 to 95% RH non-condensing D2175 Two expansion bays 72.5 in (184.2 cm) 34 in (86.3 cm) 35 in (89 cm) 325 lbs (148 kgs) (see D875 dimensions) Limits Plasmon D875 - D2175 User Manual Document Revision E...

  • Page 55: Power Cable Specification

    SCSI Cable Length Plasmon recommends using SCSI cables that conform to SCSI-3 specifications with high density 68- pin connectors. The following table shows the allowable cable lengths for the LVD SCSI interface. Table 12. Maximum Allowable SCSI Cable Length (LVD)
  • Page 56 Appendix A Plasmon D875 - D2175 User Manual Page 54 Document Revision E...

  • Page 57: Ppendix Scsi Bus Information

    Each bus in the library supports a maximum of four drives. The library address should always be assigned to SCSI Bus 1. Single Bus Configuration Drive 1 Drive 2 Drive 3 Drive 4 Plasmon D875 - D2175 User Manual Document Revision E SCSI B SCSI Bus 1 Terminator Figure 37. Single Bus Configuration PPENDIX...

  • Page 58: Dual Bus Configuration

    Drive 4 Drive 5 Drive 6 Drive 7 Drive 8 Appendix B Page 56 SCSI Bus 1 Term inator SCSI Bus 2 Term inator Figure 38. Dual Bus Configuration Host Com puter Plasmon D875 - D2175 User Manual Document Revision E...

  • Page 59: Triple Bus Configuration

    Drive 5 Drive 6 Drive 7 Drive 8 Drive 9 Drive 10 Drive 11 Drive 12 Plasmon D875 - D2175 User Manual Document Revision E SCSI Bus 1 Term inator SCSI Bus 2 Term inator SCSI Bus 3 Term inator Figure 39.

  • Page 60: Scsi Id Configuration

    SCSI ID Configuration The SCSI IDs are set at the factory to the following settings for the Plasmon D875 - D2175 libraries: Table 13. Factory Default SCSI IDs for the D875 - D2175 Libraries Device Config Config SCSI SCSI SCSI...

  • Page 61: Drive Combinations

    DVD - R only DVD - RAM / 4 (DVD - RAM only) DVD - R Multi Drive Maximum Drives per Bus Plasmon D875 - D2175 User Manual Document Revision E Bus 2 Bus 3 Maximum Num- Maximum Num- ber of Drives...
  • Page 62 Appendix B Plasmon D875 - D2175 User Manual Page 60 Document Revision E...

  • Page 63: Ppendix Safety Agency Tandard

    French: Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Australia / New Zealand This equipment has been tested and complies with AS/NZS 3548. Plasmon D875 - D2175 User Manual Document Revision E AFETY GENCY...

  • Page 64: Taiwan (Bsmi) Class A Warning Statement

    CONFORMEMENT AUX INSTRUCTIIONS DU FABRICANT.” Vorsicht! Explosionsgeahr bei unsachgemabem Austausch der batterie. Ersatz nur durch denselbel oder einen vom Hersteller empfolhenen gleichwertigen Typ. Entsorgung gebrauchter Batterien nach Angaben des Herstellers. Appendix C Plasmon D875 - D2175 User Manual Page 62 Document Revision E...

  • Page 65: Error Code

    The table is sorted by error code number. The corrective actions shown in the error code table should only be performed by qualified Plasmon trained personnel. Example: When a library error occurs, the LCD screen displays the error temporarily as shown below...
  • Page 66 Replace Main controller Download new firmware Download new firmware Download new firmware Replace Main controller download new firmware Replace Main controller download new firmware Replace Main controller download new firmware Plasmon D875 - D2175 User Manual Document Revision E...
  • Page 67 Error Sub- Error Code code Description (hex) Cable connect fail Plasmon D875 - D2175 User Manual Document Revision E Subcode Compo- Description nent No communication response from DSP for a command sent Bad CJ5 cable, main controller to VP decoder circuit board...
  • Page 68 Main controller fuse 11 overload +24V for step- per motors, & interface CJ4 to pivot, lift, MTE Drive interface 3V regu- lator overload (U14) Drive interface 12V fuse overload (F2) Plasmon D875 - D2175 User Manual Corrective Action Document Revision E...
  • Page 69 Error Sub- Error Code code Description (hex) Circuit board fail Plasmon D875 - D2175 User Manual Document Revision E Subcode Compo- Description nent Drive interface 24V fuse overload (F3) SCSI Converter SE term pwr fuse overload (F1) to drive modules...
  • Page 70 1 or bus 3 SCSI Converter SE term power bad bus 2 SCSI Converter LVD term power bad bus 2 Mag interface not present Main controller crystal failure Plasmon D875 - D2175 User Manual Corrective Action Document Revision E...
  • Page 71 Error Sub- Error Code code Description (hex) Can time out - drive Plasmon D875 - D2175 User Manual Document Revision E Subcode Compo- Description nent CAN time out checking Drive inter- drive interface face circuit board, CAN cables CAN time out getting...
  • Page 72 12V out of range during check main circuit board cable check Plasmon D875 - D2175 User Manual Corrective Action Replace magazine interface circuit board or CAN G103 cables Replace power supply Document Revision E...
  • Page 73 SCSI bus isola- tion Too few power supplies Bus already iso- lated Bus not isolated Drive not installed Plasmon D875 - D2175 User Manual Document Revision E Subcode Compo- Description nent 24V out of range during check main circuit board cable check...
  • Page 74 MTE tray unload sensor Drive, drive unclamp (checking cables move from a drive) Plasmon D875 - D2175 User Manual Corrective Action Replace or reconnect drive cables Replace drive or cabling Replace drive or cabling Replace MTE Replace MTE, VP sensor, run...
  • Page 75 Not supported by bus config. Drives overheat- Drives shut- down - heat Low fan speed- drive Drive shutdown- Plasmon D875 - D2175 User Manual Document Revision E Subcode Compo- Description nent Drive is clamped, can Drive, drive not unclamp (checking...
  • Page 76 Picker finger is in a Alignment danger zone for moving problems, the lift Plasmon D875 - D2175 User Manual Corrective Action Run offsets, replace tray Clear obstruction, run offsets Replace MTE Run offsets or replace MTE Document Revision E...
  • Page 77 Error Code code Description (hex) Picker not at drive Pick tray fail Store tray fail Plasmon D875 - D2175 User Manual Document Revision E Subcode Compo- Description nent Lift motor not homed or invalid lift position, Picker edge is blocking...
  • Page 78 Too much gear back- Pivot motor lash / gear is loose dur- mounting ing home pivot attempt Plasmon D875 - D2175 User Manual Corrective Action Replace lift motor Reseat tray in slot, replace Realign or replace pivot motor Document Revision E...
  • Page 79 Pivot Fail Mag door open fail Mag access door is open Door open pre- vented Rear door is open Plasmon D875 - D2175 User Manual Document Revision E Subcode Compo- Description nent Pivot is loosing posi- Offsets tion accuracy, not on...
  • Page 80 (picker address not zero) 1st destination element = 2nd destination ele- ment during exchange command Plasmon D875 - D2175 User Manual Corrective Action Correct host software Replace magazine Run Check Elements, Host needs to check inventory Run Check Elements, Host...
  • Page 81 Description (hex) Element unexp empty Element unexp full Picker is full Both pickers full Plasmon D875 - D2175 User Manual Document Revision E Subcode Compo- Description nent Picker is 2nd destina- tion element, src ele- ment = 2nd dest...
  • Page 82 Time out for flipper read version command Time out for flipper read sensors command Plasmon D875 - D2175 User Manual Corrective Action Provide media for use Drive has tray, either in ser- vice mode, or bad drive Recovery...
  • Page 83 Error Sub- Error Code code Description (hex) Flipper power reset Plasmon D875 - D2175 User Manual Document Revision E Subcode Compo- Description nent Time out for flipper home CCW command Time out for flipper home CW command Time out for flipper step...
  • Page 84 Lift home flag counts less than nomi- damaged, lift home sen- sor, lift motor encoder Plasmon D875 - D2175 User Manual Corrective Action Replace flipper Replace flipper Replace flipper or mag inter- face circuit board Replace flipper or mag inter-...
  • Page 85 Sub- Error Code code Description (hex) Pivot offset fail- Offset target fail- Offset ref failure Plasmon D875 - D2175 User Manual Document Revision E Subcode Compo- Description nent Lift offset too many counts greater than nominal Lift offset less than neg-...
  • Page 86 SCSI abort mesg Terminator or received SCSI cable SCSI host communica- Terminator or tions time out SCSI cable Plasmon D875 - D2175 User Manual Corrective Action Check conflicting SCSI id's Check conflicting SCSI id's Check conflicting SCSI id's Document Revision E...

  • Page 87: Index

    ...63 expansion bay installation ...24 expansion bay packing instructions ...32 front access door ...14 front panel display ...14 Plasmon D875 - D2175 User Manual Document Revision E general information ...11 getting started ...17 hardware components ...14 I/E port loading ...21 import export port ...15...
  • Page 88 ...15 selection buttons ...39 set up library menu ...47 slot, storage map ... 16 specifications library ...51 media ...51 storage slot map ... 16 unpacking library ...17 warranty ... 4 Plasmon D875 - D2175 User Manual Document Revision E...

  • Page 89: Firmware Updates

    Contact Plasmon or your reseller for the latest firmware updates. Before Placing a Service Call to Plasmon Register your site on-line at http://www.plasmontech.com/warranty/index.html. Placing a Service Call Contact your service provider directly. If Plasmon is your service provider, please have the following information available when calling: Serial number •...

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