Notes On The Use Of Third-Party Modules - Siemens SIMATIC IPC477D Operating Instructions Manual

Technical support
A.3 Notes on the use of third-party modules
A.3

Notes on the use of third-party modules

Problem Possible cause
The PC crashes
•
during startup.
•
•
•
PCIe Gen1 expansion card does
not behave according to specifica-
tion.
268
I/O addresses are assigned
twice.
Hardware interrupts and/or
DMA channels are assigned
twice
Signal frequencies or signal
levels are not adhered to
Different connector pin as-
signments
Possible remedy
Check your computer configuration:
If the computer configuration corresponds with factory state,
•
please contact your technical support team.
If the computer configuration has changed, restore the origi-
•
nal factory settings. Remove all third-party expansion cards,
then restart the PC. If the error no longer occurs, the third-
party expansion card was the cause of the fault. Replace
this expansion card with a Siemens card or contact the card
supplier.
If the PC still crashes, contact your technical support team.
1. Remove the expansion card.
2. Set the respective setup parameter "PCIe Speed" perma-
nently to "Gen1" in the "Advanced > PCI Express Configura-
tion" menu, submenu "PCI Express Root Port #" of the
BIOS Setup.
3. Set the respective setup parameter "PEG# - Gen X" perma-
nently to "Gen1" in the "Advanced > Video Configuration"
menu, submenu "Pci Expess Graphic" of the BIOS Setup.
4. Install the expansion card again.
Operating Instructions, 11/2016, A5E31347228-AF
SIMATIC IPC477D, IPC477D PRO