Siemens Simotion Diagnostics - Siemens SIMOTION SCOUT Configuration Manual

Siemens SIMOTION Diagnostics

Diagnostics dialogs in the event of a SCOUT crash
SCOUT and STARTER contain the diagnostics tool "Siemens Simotion Diagnostics". With this
tool, you can help us constantly improve our product. If an internal non-recoverable fault
occurs, safe continued operation is not guaranteed and consequently the application is closed.
To support fast analysis and elimination of a such a fault, only data relevant to fault analysis
is gathered and saved in one or more ZIP files prior to closing the application.
Fault profile:
In the event of a non-recoverable internal fault, the "SIEMENS SIMOTION Diagnostics" dialog
appears.
Figure 11-1
Immediate measures:
1. Collect information about the fault (see below for instructions)
2. Contact the Siemens Hotline, http://support.automation.siemens.com
SIMOTION SCOUT
Configuration Manual, 11/2016
Siemens SIMOTION Diagnostics
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