ViewSat VS9000HD Troubleshooting Manual page 18

Blind Scans:
ere are 63 satellites in orbit over the Americas, 57 over Europe and a further 64 over Asia, a significant
number of which will be receivable from any one location. Each of these has a different number of active
transponders. Each transponder operates at a different frequency and symbol rate. Many FTA receivers are
designed to detect any active transponders and any channels on those transponders. Because they are
designed to do this without needing to be pre-programmed with the transponder information for each
satellite, this process is referred to as a "blind" scan as opposed to a satellite scan, which scans according to
pre-set transponder values.
NOTE: When a Blind Scan is completed you will end up with Duplicates Channels that you may want to
delete. A Blind Scan will pull-in more Transponders / Channels than a Auto / Channel Scan.
NOTE: Take the time to set up your FAVORITES LIST and after you do that yo can now save them to a USB
Flash Drive and be reinstalled again.
FACTORY DEFAULT:
is is to restore the factory set values in case the user has encountered some problems after changing any
new values of channel data and others which may be in error. Select "Factory Default menu in User Setting
menu and press OK key. If you want to continue, select option Yes. e receiver will be reset to settings
automatically. Please note that the Factory Default procedure may take a few minutes.
(16) TROUBLESHOOTING / QUICK TIPS
PROBLEM
Dose not display LED on the front panel or receiver has
no power.
No picture on screen.
No sound.
Remote Control will not operate.
Poor picture quality.
Frequent Rebooting after power is turned on.
Abnormal operation when two STBs are connected by
LOOP OUT.
Searching Signal.
VIEWSAT 9000HD User Troubleshooting Guide & Manual. April /2008
SOLUTION
Connect the power cord to the power outlet.
Check if the receiver is in a standby mode.
Check if the video output.
Check if you have the correct video output selected on your
TV.
Check all audio cables.
Check volume on your TV.
Point remote directly at TV.
Check and replace batteries.
Check signal strength in the channel search menu.
Check and adjust alignment of antenna.
Remove the signal cables from LNB and turn receiver on.
If receiver boots normally, LNB cable short.
Turn off one of the STBs
Check antenna cable.
Check the signal strength in the channel search menu.
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