Remote does not operate your A/V product.
• Press the mode button of the product you want to
• Program the remote with a new code.
• Install new batteries. (You might have to reprogram
your remote after installing new batteries.)
• Remote may not be compatible with your product.
Remote does not operate some features of your product.
• Program remote with a new code.
• Remote may not be able to operate all features of
your product or button names might be different
than your product.
Red Indicator blinks after you program a product code.
• Remote did not accept the code.
• Try to program the code again or try a different
DIFFICULTY PROGRAMMING RECEIVERS
If you are experiencing problems when programming the
BULB RECEIVER, it may be due to electrical interference
on the power lines caused by large appliances such as
refrigerators or TV's. To avoid the interference, move the
Receiver while it is being programmed to a different wall
outlet that is further away from large appliances.
SOME RECEIVERS DON'T RESPOND
Most houses are fed from a 240 volt service which is
then split into two phases of 120 volts each in the circuit
breaker panel. The most commonly encountered problem
with systems which use the existing house wiring to
transmit signals is that the signals are received by some
Receivers, but not by others. For example, the
MESSENGER HUB controls some lights but not others
or controls some lights intermittently.
This can happen sometimes when the Receiver to be
controlled is on the opposite phase of the house wiring
to the phase which the MESSENGER HUB is connected
to. If some of the Receivers are not working it may be
• move the Receiver to a different wall outlet to test that
it works. If it still doesn't work:
• move the Receiver to a different room. If it still doesn't
• move the Receiver to the closest outlet that the
MESSENGER HUB is plugged into or move the
MESSENGER HUB to the closest outlet to the Receiver
that is not working.
RECEIVERS TURN ON BY THEMSELVES
If it is suspected that Receivers have turned on or off by
themselves, it is possible that a neighbor has a
FREEWIRE or compatible system, which could result in
unexpected operation of both systems. Unplug all
FREEWIRE devices immediately until (1) the interference
is identified and eliminated through selection of a
different HOUSE CODE to ensure that neither system
causes unintended operation of the other system or (2) a
blocking filter, Black and Decker Model number PZZ01,
is installed. Call 1-888-678-7278 to order. Professional
installation recommended. If you cannot identify the
source of interference by talking with neighbors who are
using a FREEWIRE or compatible system and you do
not want to install a blocking filter, or if you have any
questions about identifying or eliminating interference,
please call 1-800544-6986 before plugging in or using
any FREEWIRE device.
THREE WAY BULBS
Three way bulbs may be used, however, only one level
of brightness can be activated using the Freewire
system. To change brightness level you will need to turn
the switch at the lamp to the desired level of brightness.
NOTE: When using the BULB RECEIVER, you cannot
control the lamp by the lamps switch. Turning the lamp
switch off will cause the BULB RECEIVER to go into
program mode and will need to be reprogrammed.
WIRELESS INTERCOMS AND BABY MONITORS
Intercom and monitoring systems, including baby
monitors, that use the house wiring to transmit signals
can "block out" FREEWIRE transmissions while the
intercom or monitoring system is in "permanent
transmit" or "talk" mode. It is NOT possible to have a
wireless intercom or monitoring system and a
MESSENGER HUB operating in the same house. It is
possible that a neighbor's wireless intercom or
monitoring system could cause unexpected operation,
including failure to operate, of your FREEWIRE system,
or that your FREEWIRE SYSTEM could cause
unexpected operation, including failure to operate, of
your neighbors intercom or monitoring system.
KEY CHAIN REMOTE RANGE OF USE
Placing the MESSENGER HUB on the inside wall closet
to driveway or entry way, will often maximize range of
KEY CHAIN REMOTE.