Pitney Bowes 9K0U Operator's Manual
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Pitney Bowes 9K0U Operator's Manual

Pitney Bowes 9K0U Operator's Manual

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Integra
Platform Scale 9K0U
™
Operator Guide
US English Version

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  • Page 1 Integra Platform Scale 9K0U ™ Operator Guide US English Version...
  • Page 2 Shielded I/O cables must be used with this equipment to ensure compliance with the limits. Use of unshielded cables is prohibited. Integra Platform Scale 9K0U ™ Operator Guide SV61955 Rev. A March 2007 ©2007 Pitney Bowes Inc.

  • Page 3: Table Of Contents

    Contents 1 — INTRODUCTION About the Integra Model 9K0U Scale ...1-2 ™ Sleep Mode ... 1-2 Safety Precautions ...1-2 Scale & Keypad Identification ...1-3 Making Connections ...1-4 Specifications ...1-5 How to Use This Guide ...1-6 Getting Help...1-7 2 — GETTING ACQUAINTED Navigating the Menus ...2-2...
  • Page 4 Diagnosing Problems ...5-2 6 — MAINTAINING THE Integra Cleaning ...6-2 Changing the Rate Card ...6-2 Calibrating the 9K0U Scale ...6-3 APPENDIX A — DIMENSIONAL WEIGHT PRICING Rectangular Shaped ... A-2 Dimensional Weight Pricing Criteria ... A-2 Determining Dimensional Weight Pricing ... A-2 Irregularly Shaped ...

  • Page 5: About The Integra ™ Model 9K0U Scale

    ™ Integra Model 9K0U Scale Operator Guide Chapter 1 Introduction About The Integra Model 9K0U Scale ...1-2 ™ Sleep Mode ...1-2 Safety Precautions ...1-2 Scale & Keypad Identification ...1-3 Making Connections ...1-4 Specifications ...1-5 How to Use This Guide ...1-6 Getting Help...1-7...

  • Page 6: Sleep Mode

    Chapter 1: Introduction This user guide covers the operation of the 9K0U scale de- About The signed with a separate weighing platform and display unit. ™ Integra Model The scale determines the weight of a mailpiece placed on the 9K0U Scale platter or platform and calculate rates and fees based on se- lections made from the keypad.

  • Page 7: Scale & Keypad Identification

    Menu Selection Keys (Softkeys) Keyboard Display Module ™ SV61955 Rev. A Integra Platform Scale 9K0U ™ Model 9K0U Scale Operator Guide Alpha, Class, Special Services, Scale & Meter Control Keys Operator Guide Integra ™ Scales User Guide Rate Card (under cover)

  • Page 8: Making Connections

    Connect meter cable to meter.* Connect platform cord to Keyboard Display Module. Connect meter cord to Keyboard Display Module using the indicated port.* Plug power cord into wall outlet. ™ Integra Platform Scale 9K0U Operator Guide *Optional SV61955 Rev. A...

  • Page 9: Specifications

    Weighing Specifications Compliance Weights & Measures ™ SV61955 Rev. A Integra Platform Scale 9K0U ™ Model 9K0U Scale Operator Guide Category Input Output Max Weight Displayed Increment UL, FCC Meets or exceeds accuracy requirements of the National Institute of Standards and Technology.

  • Page 10: How To Use This Guide

    Notes consist of information that is useful but not critical to operating the scale. Tips are presented between horizontal lines. They suggest shortcuts or information safeguards. ™ Integra Platform Scale 9K0U Softkeys Operator Guide SV61955 Rev. A...

  • Page 11: Getting Help

    ™ Integra Model 9K0U Scale Operator Guide Direct questions and requests for service Getting Help to the Pitney Bowes Diagnostic Center at 1-800-522-0020. Please be near your scale when you call. Representatives are available Monday - Friday, 8:00 a.m. to 8:00 p.m.
  • Page 12 This Page Intentionally Blank...

  • Page 13: Getting Acquainted

    Integra SV61955 Rev. A Integra ™ Model 9K0U Scale Operator Guide Navigating the Menus ...2-2 Entering Alphabetic Information...2-2 Tailoring Setup Options ...2-3 Changing User Options ...2-3 Entering the Supervisor Password ...2-4 ™ Platform Scale 9K0U Operator Guide Chapter 2 Getting Acquainted...

  • Page 14: Navigating The Menus

    United Kingdom. For example, when sending mail to Spain, at the Enter Coun- try prompt: Press the S key. The scale displays the countries that begin with the letter S. You may then either: • Enter the second letter of the country name to narrow the choices, ™...

  • Page 15: Tailoring Setup Options

    3. Select Exit to leave this menu. 4. Select Save or Cancel to save or cancel your changes. After exiting setup mode, the scale resets and returns to ready mode. Certain user options can be turned on or off. They concern information you can retain from mailpiece to mailpiece and are explained in the chart below.

  • Page 16: Entering The Supervisor Password

    Shaded options appear only if turned ON under Configure Scale. displays. keys; press Enter. The options Exit, Configure Scale, and BMC Intra ZIP display. See the chart on the next page for definitions of these functions. Pressing Exit returns you to the User Setup screen.
  • Page 17 ™ SV61955 Rev. A Integra Platform Scale 9K0U ™ Model 9K0U Scale Operator Guide Description Used to enter the scale’s origin ZIP code during the installation process When ON, prompts display in Spanish When ON, allows the user to choose an...
  • Page 18 This Page Intentionally Blank...

  • Page 19: Model 9K0U Scale

    Integra SV61955 Rev. A Integra ™ Model 9K0U Scale Operator Guide Using The Integra Calculating USPS Postage ...3-2 ® Examples ...3-2 First Class ...3-2 Entering ZIP/Zone Codes ...3-4 International ...3-5 Charging Postage to a Specific Account in the Meter...3-5 ™...

  • Page 20: Calculating Usps Postage

    Examples First Class With an item on the scale: 1. Select First Class, then select ™ Model 9K0U Scale Letter, Large Envelope, or Package. The postage amount displays and the fees menu appears. Notice that the “Post- card” class disappeared as it is not a valid class for this weight.
  • Page 21 ™ Integra Model 9K0U Scale Operator Guide Single Piece Rates chart ™ SV61955 Rev. A Integra Platform Scale 9K0U Operator Guide...

  • Page 22: Entering Zip/Zone Codes

    Weight Pricing in this guide for more information.) The ZIP Code or zone number, postage amount, and options for more services display. ™ Model 9K0U Scale age amount, a DW ( ) will be displayed on the screen. (Refer to Appendix A: Dimensional Weight Pricing in this guide for more information.)

  • Page 23: International

    Tip: To access meter accounts, you must turn Accounting OFF in Supervisor Setup/Configure Scale. Follow the steps below to charge postage to a meter account via the scale. Be sure your meter is on and connected to the scale. 1. Press the Account key.
  • Page 24 Chapter 3: Using the Integra 3. Enter an account number.* Charging 4. Place an item on the scale and select a class, etc., as usu- Postage to a Specific Account 5. Press Meter Set to transfer postage to the meter.

  • Page 25: Beyond The Basics

    Integra SV61955 Rev. A Integra ™ Model 9K0U Scale Operator Guide Using Special Features ...4-2 Converting to Metric Weight ...4-2 Recalling a Fee ...4-2 Weight Hold ...4-2 Entering Weight Manually ...4-2 Generating Multiple Tapes ...4-3 Using the Scale to Count Like Parts ...4-3 Shopping for the Best USPS Using the Weight Hold Feature ...4-6...

  • Page 26: Using Special Features

    Weight Hold This function allows you to enter the known weight of an item Entering Weight without putting the item on the scale. You can then generate a Manually tape on the meter and apply it to the mailpiece. weight of the item to metric (kg). The message “For Export Forms”...

  • Page 27: Generating Multiple Tapes

    If you do, the scale interprets the number you typed as additional postage. chine begins printing tapes. must weigh less than 7 lb. for 9K0U.) from the menu. The scale re-zeros and prompts you to place a counted sample on the scale.

  • Page 28: Shopping For The Best Usps Rates

    4. Enter the quantity via the To exit Parts Count, remove parts from scale and press CE/C. If you used a container, remove it from the scale and press the Zero key. The Rate Shop function (K-key) allows you to compare...
  • Page 29 Tip: Record each group name and members on paper as a reminder of what the combinations are. To compare rates, place an item on the scale and follow the steps below: 1. Choose a rate as you would normally. Just make sure that 2.

  • Page 30: Using The Weight Hold Feature

    It allows you to continue selecting class and fees even though the item is no longer on the scale. Pressing any key (for example, to select a class or fee) other than zero extends the weight hold time for that transaction.

  • Page 31: Additional Meter Features

    Result: The scale reinitializes and returns to ready mode. No indication of the weight hold feature displays. Thereaf- ter, whenever you place an item on the scale, its weight will be retained briefly when you remove it from the platter.

  • Page 32: Account Status

    Follow the steps below to generate tapes equalling a post- al amount greater than the meter’s printing capacity: 1. Be sure the scale is displaying the postage amount you 2. Press the Meter Set key. The Currency Breakdown mes- 3. Press the scale’s Tape key;...
  • Page 33 4. Repeat Step 3 as necessary to print the total postage that Exceed the Meter’s Printing 5. Remove the item from the scale or press CE/C twice to re- Capacity 6. To cancel the currency breakdown feature, press CE/C ™...
  • Page 34 This Page Intentionally Blank...

  • Page 35: Troubleshooting

    ™ Integra Model 9K0U Scale Operator Guide Chapter 5 Troubleshooting Clearing Error Messages ...5-2 Diagnosing Problems ...5-2 SV61955 Rev. A Integra ™ Platform Scale 9K0U Operator Guide...

  • Page 36: Clearing Error Messages

    Problems next page. If performing the suggested action is not success- ful, call the Pitney Bowes Diagnostic Center. transaction. If the error does not clear, call the Pitney Bowes Diagnostic Center at 1-800-522-0020. ™ Integra Platform Scale 9K0U Operator Guide SV61955 Rev.
  • Page 37 3. Vibrations affecting ™ SV61955 Rev. A Integra Platform Scale 9K0U ™ Model 9K0U Scale Operator Guide Recommendation Touch the Zero, Enter, or CE/C key, or touch the weight platter. Check power supply is firmly connected unplugged at each end. Remove plug from wall outlet, wait 10 seconds;...
  • Page 38 This Page Intentionally Blank...

  • Page 39: Maintaining The Integra

    ™ Integra Model 9K0U Scale Operator Guide Chapter 6 Maintaining ™ The Integra Model 9K0U Scale Cleaning ...6-2 Changing the Rate Card ...6-2 Calibrating the 9K0U Scale ...6-3 SV61955 Rev. A Integra ™ Platform Scale 9K0U Operator Guide...

  • Page 40: Cleaning

    When this occurs, Pitney ® and set aside. ing you. Press it firmly until it snaps into place. *Return old rate cards to Pitney Bowes according to in- structions received with new cards. ™ Integra Platform Scale 9K0U...

  • Page 41: Calibrating The 9K0U Scale

    It is recommended that calibration be performed once a year. Contact your local District to obtain a 20 lb. calibration weight or contact your Pitney Bowes Customer Service Representa- tive to have the scale calibrated. To calibrate your scale: 1. The scale should be level and powered up a minimum of ten (10) minutes prior to calibration.
  • Page 42 When you are done, the Metrology Setup menu reappears in the display. scale resets and is now calibrated. If you place the 20 lb. weight on the scale, “19 lb. 15.8 oz.” or “20 lb. 0.0 oz” should appear in the display. ™...

  • Page 43: Appendix A Dimensional Weight Pricing

    Integra SV61955 Rev. A Integra ™ Model 9K0U Scale Operator Guide Dimensional Weight Pricing Rectangular Shaped ... A-2 Dimensional Weight Pricing Criteria ... A-2 Determining Dimensional Weight Pricing ... A-2 Irregularly Shaped ... A-3 Dimensional Weight Pricing Criteria ... A-3 Determining Dimensional Weight Pricing ...

  • Page 44: Rectangular Shaped

    3. If needed, measure the length, width, and height (round Dimensional weight will be calculated by the electronic scale or can be manually calculated in the following steps. 4. Multiply the length by the width by the height. This figure 5.

  • Page 45: Irregularly Shaped

    ™ SV61955 Rev. A Integra Platform Scale 9K0U ™ Model 9K0U Scale Operator Guide Dimensional Weight Pricing — Rectangular Shaped Width = 20” Height = 20-1/4” Length = 20-3/4” Example: 21” x 20” x 20” = 8,400 cubic inches / 194 = 43.29 pounds, which is rounded up to 44 pounds.

  • Page 46: Determining Dimensional Weight Pricing

    3. If needed, measure the length, width, and height (round Weight Pricing Dimensional weight will be calculated by the electronic scale or can be manually calculated in the following steps. 4. Multiply the length by the width by the height. This figure 5. IRREGULARLY-SHAPED PACKAGE: If the result from Dimensional Weight Pricing —...
  • Page 47 ™ Integra Model 9K0U Scale Operator Guide Index SV61955 Rev. A Integra ™ Platform Scale 9K0U Operator Guide...
  • Page 48 1-7 inactive scale sleep mode 1-2 Inscriptions description 2-5 Install Scale description 2-5 international postage calculating 3-5 irregularly shaped packages dimensional weight pricing A-3 keypad identification of components 1-3 ™ Integra Platform Scale 9K0U Operator Guide SV61955 Rev. A...
  • Page 49 4-8 shopping for best rates 4-4 power supply specifications 1-5 ™ SV61955 Rev. A Integra Platform Scale 9K0U ™ Model 9K0U Scale Operator Guide pricing weight pricing irregularly shaped criteria A-3 rectangular shaped criteria A-2 determining A-2 weight pricing...
  • Page 50 4-2 hold 4-2 pricing irregularly shaped criteria A-3 determining A-4 rectangular shaped criteria A-2 determining A-2 weight hold feature 4-6 weights and measures specifications 1-5 ZIP/Zone codes entering 3-4 ™ Integra Platform Scale 9K0U Operator Guide SV61955 Rev. A...
  • Page 51 ™ Integra Model 9K0U Scale Operator Guide This Page Intentionally Blank ™ SV61955 Rev. A Integra Platform Scale 9K0U Operator Guide...
  • Page 52 1 Elmcroft Road Stamford, Connecticut 06926-0700 www.pb.com For Service or Supplies PB Form SV61955 Rev. A 3/07 © 2007 Pitney Bowes Inc. All Rights Reserved Printed in the USA Printed on recyclable paper *sv61955revA*...

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