No Sound - Pioneer VSX 1020 Operating Instructions Manual

12 Additional information
Symptom
AMP ERR blinks in the
display, then the power
automatically switches off.
The ADVANCED MCACC
blinks and the power does
not turn on.
The blue indicator (at the
center of the receiver) flashes
and power turns off.
AMP OVERHEAT and the
blue indicator (at the center
of the receiver) flash and the
power turns off.
The receiver suddenly power
off or PQLS flashes.

No sound

Symptom
No sound is output when an
input function is selected.
No sound output from the
front speakers.
No sound from the surround
or center speakers.
No sound from surround
back speakers.
No sound from front height or
front wide speakers.
108
En
Remedy
• The receiver may have a serious problem. Do not try switching the receiver
on. Unplug the receiver from the wall and call a Pioneer authorized
independent service company.
• There is a problem with the receiver's power unit. The receiver may have a
serious problem. Unplug the receiver from the wall and call a Pioneer
authorized independent service company.
• Allow the unit to cool down in a well-ventilated place before switching back
on.
• Wait at least 1 minute, then try turning the power on again.
• The power unit is damaged. Unplug the receiver from the wall and call a
Pioneer authorized independent service company.
Remedy
• Check the volume, mute setting (press MUTE) and speaker setting (press
SPEAKERS).
• Make sure the correct input function is selected.
• Check that the MCACC setup microphone is disconnected.
• Make sure the correct input signal is selected (press SIGNAL SEL). Note that
when PCM is selected, you won't be able to hear any other signal format.
• Check that the source component is connected properly (see Connecting
your equipment on page 14).
• Check that the speakers are connected properly (see Connecting the speakers
on page 18).
• Check that the Stereo listening mode or the Front Stage Surround Advance
mode isn't selected; select one of the surround listening modes (see Listening
in surround sound on page 56).
• Check that the surround/center speakers are not set to NO (see Speaker
Setting on page 101).
• Check the channel level settings (see Channel Level on page 102).
• Check the speaker connections (see Connecting the speakers on page 18).
• Check that the surround back speakers are set to LARGE or SMALL, and the
surround speakers are not set to NO (see Speaker Setting on page 101).
• Check the speaker connections (see Connecting the speakers on page 18).
If only one surround back speaker is connected, make sure it's connected to
the left channel speaker terminal.
• Surround back speakers will not play while the Speaker System is set to
Speaker B and audio is being played through speaker B.
• Check that the front height or front wide speakers are set to LARGE or
SMALL, and the surround speakers are not set to NO (see Speaker Setting on
page 101).
• Check the speaker connections (see Connecting the speakers on page 18).