Troubleshooting - Honeywell SPM Flex User Manual

SPM Flex Gas Detector

Troubleshooting

Symptom
No blue light No power to the detector
Incorrect network connection
Detector does not ap-
pear on the network
Detector not configured for the
network
No external power (blue light)
SPM Flex won't turn on
Battery too low
Blue light present but won't
turn on
Faulty connection
Broken display or interface
No display
board
Unit is not powered on
Physical connection issue
SPM Flex is not on
Ethernet network
Incorrect configuration
Cannot get Modbus TCP
Incorrect configuration
data over network
Detector does not com-
Faulty connection
municate via USB
Detector cannot provide
Faulty connection
a 4-20 mA output
Relay not activated when
unit states that it has Faulty connection
been
No date or time Real-time battery expired
Shipping tab still in place
Chemcassette cartridge
Gate closed
will not install properly
Security lockout
Unit will not read Chem-
Defective RFID chip
cassette
Gate open command not sent
Chemcassette gate
won't open
Gate motor is broken
Chemcassette tape will
No power
not advance
Encoder
Chemcassette tape
continues to advance
Hall effect sensor
42
Cause
Turn the circuit breaker on
Check the power cable
Check cable connection to Ethernet port
System is for internal use only
Verify that network configuration is enabled
Use the "Auto..." setting
Check external connection
Check power supply is plugged in
Check circuit breaker
Plug SPM Flex in to recharge the battery or use external power supply. Confirm that the blue light is present in the
LED status bar. If the battery pack is overly discharged the unit will not turn on unless plugged in to the external
power. When fully discharged, the battery pack will initially charge at a slower rate than normal until it reaches a
minimum voltage. Keep portable units plugged into the charger when not in use.
Check physical power switch (located in Chemcassette cartridge bay) is in the on position. Press and hold the on
switch on the top left of the display until you see activity.
Check ribbon cable is properly seated
Replace display/interface board. Contact HA
See section for turning unit on and troubleshooting power issues
Check correct CAT5 cable is used. Check cable is properly connected at both ends. Confirm network port is active.
If possible, use Auto detect configuration to automatically get IP configuration from network. Otherwise, check IP
configuration is correct. Reboot.
Confirm network configuration for SPM Flex and target device. Confirm target device is on the same network/subnet.
Confirm SPM Flex IP address on Review/Network Summary.
Check the cable connection
Check the cable connection
Check the cable connection
Replace the real-time battery
Contact Honeywell Analytics
Confirm that the red shipping tab has been removed from the payout spool
Use Change Chemcassette wizard to open gate and guide you through the process
Confirm you are logged in with an account with appropriate security level to change Chemcassette cartridge
Replace Chemcassette
Use either Change Chemcassette wizard or Maintenance / Open/Close gate.
Replace gate motor or contact HA
Check the cable connection
Check the cable connection
Check the cable connection
Corrective Action