Firefly FFC-20 User Manual

Air source heat pump

Advertisement

Air Source Heat Pump
Applicable Models: FFC-10
FFC-20
FFC-30
FFC-38
FFC-45
FFC-55
FFC-63
HOT WATER
ECO-SOLUTION

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the FFC-20 and is the answer not in the manual?

Questions and answers

Nkululeko innocent Nikwe
April 9, 2025

Error code p2

User image 67f69d47e581c
1 comments:
Mr. Anderson
April 10, 2025

Error code P2 on the Firefly FFC-20 indicates a discharge gas temperature sensor failure in system 1.

This answer is automatically generated

Jack
June 15, 2025

Model FFS_35 controller panel gives Err - E message Cools water rather than heats it up

User image 684ed603438d3

Summary of Contents for Firefly FFC-20

  • Page 1 Air Source Heat Pump Applicable Models: FFC-10 FFC-20 FFC-30 FFC-38 FFC-45 FFC-55 FFC-63 HOT WATER ECO-SOLUTION...
  • Page 2: Table Of Contents

    Hot Water Series CONTENTS 1. Features/Benefits 2. Notes/Precautions 3. Model Number Nomenclature 4. Technical data 4. 1 Parameter table 4. 2 Dimension 4.3 Performance Curves 4.4 System Diagram 4.5 Components 5. Installation 5.1 Heat Pump unit Installation 5.2 Water System Installation 5.2.1 Water Tank Installation 5.2.2 Water Piping Installation 5.3 Power Source Installation...
  • Page 3: Features/Benefits

    Hot Water Series 1 Features/Benefits Wide Application Ranges designed to minimize installation space. The Thermal Master Series is designed for Full Consideration for Noise Control Compressor rubber feet are specially selected for offering central hot water for bigger houses, as reducing vibration.
  • Page 4: Model Number Nomenclature

    Hot Water Series 3 Model Number Nomenclature FFC-20 Heating Capacity 10 -3 HP 2 0- 5HP 30 -8 HP 38 -1 0HP 45 -1 2HP 55 -1 5HP 63 -1 8HP Heat Pump Type 4. Technical data 4. 1 Parameter table...
  • Page 5 Hot Water Series FFC-38 FFC-45 FFC-55 FFC-63 Heating Capacity Power Supply V/Ph/Hz 380/3/50 380/3/50 380/3/50 380/3/50 Input Power 10.8 13.5 16.0 Running Current 15.84 18.6 23.4 27.5 Max. Input Power 12.88 16.2 20.25 24.0 Max. Running Current 22.18 27.89 33.00 42.00 Refrigerant R410a...
  • Page 6: Dimension

    Hot Water Series 4. 2 Dimension 10,20 Model Length(mm) Wide(mm) Height(mm) A(mm) B(mm) FFC-10 FFC-20 FFC-30 1450 High Pressure Gauge (system2) Low Pressure Gauge (system 2) Wire Controller Cable Hole High Pressure Gauge Low Pressure Gauge Power Cable Hole Water Outlet...
  • Page 7 Hot Water Series 38,45 55,63 Model Length(mm) Wide(mm) Height(mm) A(mm) B(mm) FFC-38 1060 1450 FFC-45 1450 1260 2150 757.5 FFC-55 1290 FFC-63 2150 1290 757.5 High Pressure Gauge (system1/system2/system3) Low Pressure Gauge High Pressure Gauge (system2) (system 1/system2/system3) Low Pressure Gauge (system 2) Wire Controller Cable Hole Power Cable Hole Wire Controller Cable Hole...
  • Page 8: Performance Curves

    Hot Water Series 4.3 Performance Curves Model: FF-10 Heating Capacity Curves 14000 12000 10000 8000 6000 4000 2000 Ambient Temp. (℃) CO P Curves 7.00 6.00 5.00 C O P 4.00 3.00 2.00 1.00 A m bi ent T em p. (℃ )
  • Page 9 Hot Water Series Model: FFC-20 Heating Capacity Curves 26000 23000 20000 17000 14000 11000 8000 5000 Ambient Temp. (℃) CO P Curves 7.00 6.00 5.00 C O P 4.00 3.00 2.00 1.00 A m bi ent T em p. (℃ )
  • Page 10 Hot Water Series Model: FFC-30 Heating Capacity Curves 45000 40000 35000 30000 25000 20000 15000 10000 Ambient Temp. (℃) CO P Curves 7.00 6.00 5.00 C O P 4.00 3.00 2.00 1.00 A m bi ent T em p. (℃ )
  • Page 11 Hot Water Series Model: FFC-38 Heating Capacity Curves 55000 50000 45000 40000 35000 30000 25000 20000 15000 Ambient Temp. (℃) CO P Curves 7.00 6.00 5.00 C O P 4.00 3.00 2.00 1.00 A m bi ent T em p. (℃ )
  • Page 12 Hot Water Series Model: FFC-45 Heating Capacity Curves 60000 55000 50000 45000 40000 35000 30000 25000 20000 15000 Ambient Temp. (℃) CO P Curves 7.00 6.00 5.00 C O P 4.00 3.00 2.00 1.00 A m bi ent T em p. (℃ )
  • Page 13 Hot Water Series Model: FFC-55 Heating Capacity Curves 70000 60000 50000 40000 30000 20000 Ambient Temp. (℃) CO P Curves 7.00 6.00 5.00 C O P 4.00 3.00 2.00 1.00 A m bi ent T em p. (℃ )
  • Page 14 Hot Water Series Model: FFC-63 Heating Capacity Curves 90000 80000 70000 60000 50000 40000 30000 20000 Ambient Temp. (℃) CO P Curves 7.00 6.00 5.00 C O P 4.00 3.00 2.00 1.00 A m bi ent T em p. (℃ )
  • Page 15: System Diagram

    Hot Water Series 4.4 System Diagram Water outlet Water inlet Heating Mode Condenser (Tube in shell) High pressure switch 2 way 4 way valve thermal expansion valve Compressor Low pressure switch Evaporator (fin-tube) Suction accumulator Defrosting Mode Water outlet Water inlet Evaporator (Tube in shell) High pressure switch...
  • Page 16: Components

    Hot Water Series 4.5 Components Components Photo Features/Advantages The dependable flexible compressor, with optimized R410a system, can achieve high Compressor water temperature up to 60DegC, while ensures long life of the compressor. The reliable 4 way valve can 4-Way valve avoid gas mixing, and ensure stable defrosting.
  • Page 17: Installation

    Hot Water Series 5. Installation 5.1 Heat Pump unit Installation 1. The heat pump unit should be installed in a 9.The heat pump should be fixed firmly on the ventilated place, with enough space for air inlet base. The bearing capability of the frame should and outlet, while without thermal radiation or be as three times of weight as the heat pump other heat source.
  • Page 18 Hot Water Series air intake more than more than more than 1000mm 1000mm 1000mm air inlet air inlet air inlet air inlet more than more than more than more than 1000mm 1000mm 1000mm 1000mm over 1000mm ▲ ▲ A certain distance should be kept among the heat pumps An exhaust duct should be and it should be at least 1 meter when several heat pumps connected to the heat pump air outlet if...
  • Page 19: Water System Installation

    It is suggested to install the heat pump, the water tank and the circulation pump at the same level. Besides, the height difference between the heat FFC-10 FFC-30 FFC-38 FFC-20 Model 2500L 4000L 6500L 8000L Tank volume...
  • Page 20 Hot Water Series Heat pump Installation Y-Shape Filter Check Valve Solenoid Valve Water Pump Shut Off Valve Elec Heater Flow Switch Water Tank Heat Pump Controller Heat Pump Flow Switch Elec Heater Dinning Hall (can omit) (can omit) Guest Room Sauna Room Filter Check Valve...
  • Page 21: Power Source Installation

    5.3 Power Source Installation Recommended wire specification Model Power Cable Water Pump Solenoid Valve Sensor FFC-10 3x4mm 3x1.5mm 3x1.0mm 2x0.35mm 5x4mm 3x1.5mm 3x1.0mm 2x0.35mm FFC-20 FFC-30 5x6mm 3x1.5mm 3x1.0mm 2x0.35mm FFC-38 5x6mm 3x1.5mm 3x1.0mm 2x0.35mm 5x6mm 3x1.5mm 3x1.0mm 2x0.35mm FFC-45...
  • Page 22: Wire Controller Installation

    Hot Water Series 5.4. Wire control installation The wired controller is originally fixed on the maintenance door of the machine; please refer to below steps if you want to install it on the wall: 1.Take down the controller from the machine. Please pay attention that the communication wire is connected with The circuit board, separate them from where they match.
  • Page 23: Commissioning

    Hot Water Series 6 Commissioning 6.1 Preparation Before Commissioning Inspection on the heat pump which should be opened, and close all that Check if the outside case and the inside system should be closed before the commissioning. of the heat pump have been damaged during the Make sure the heat preservation of the water transportation.
  • Page 24: Controller Operation

    Hot Water Series 7. Controller Operation LCD display Clock and timer ON/OFF Down Parameter setting Mode selection 7.1 Illustration for the keys ON/OFF Press it to switch on or off heat pump. Mode selection Press it to select the mode. The sequence is: cooling-heating. Long press it for more than 6 seconds,heat pump will come to defrosting.
  • Page 25: Illustration For Lcd Display

    Hot Water Series 7.2 Illustration for LCD Display Top area Circulation pump running. Cooling mode symbol / Defrosting symbol(flash). Heating mode symbol. Auxiliary heat source start. Middle area Temperature setting symbol, the figure under is the temperature value. Water tank temperature symbol, the figure under is the temperature value. Parameter number symbol, the figure under is the parameter number .
  • Page 26: Clock Setting

    Hot Water Series 7.4 Clock setting ! ATTENTION ! At the first time, the time should be defined according to local time zone; Otherwise, the accuracy of “Timer on/Timer off” would be influenced. Set the system time according to the local time as follows: Step 3 Step 1 Step 2...
  • Page 27: On/Off Time Setting

    Hot Water Series 7.5 ON/OFF timer setting ! ATTENTION ! If you want to use the function of “Timer on/Timer off”, the system time has to be detected whether it is correct in advance. The setting method is referred to page 24 “Clock setting”. With this function, the heat pump can turn on or turn off automatically at the set time.
  • Page 28 Hot Water Series Refer to the previous page or brought forward (b.f.) Step 9 Step 8 Step 7 Flash Flash Press to select hour and Press to adjust Press to start OFF time the hour value flashes. the hour value. setting.
  • Page 29: Timer Mode Setting

    Hot Water Series 7.6 Timer mode setting: Timer is effective either on the day or on every day, where the default is the latter. If you want to set only Timer on the day is effective, please modify the [No.1] parameter in the table on page 36 through wired controller . The default mode is timer recurrence.
  • Page 30: Timer Cancelling

    Hot Water Series 7.7 Timer cancelling: To cancel the timer, please refer to the instruction for timer setting and set it to be “---:---“ via the M key. Please check below example for cancelling timer. Step 1 Step 2 Step 3 Flash Flash Press for twice...
  • Page 31: Circuit Drawing

    Hot Water Series 8. Circuit drawing Model: FFC-10...
  • Page 32 Hot Water Series Model: FFC-20...
  • Page 33 Hot Water Series Model: FFC-30 , FFC-38 , FFC-45...
  • Page 34 Hot Water Series Model:FFC-55 , FFC-63...
  • Page 35: Maintenance And Trouble Shooting

    Hot Water Series 9. Maintenance and Trouble Shooting 9.1 Maintenance The heat pump water heater is an advanced leakage from connectors. Keep the surrounding of the heat pump dry, equipment with high automization. The clean and ventilated. Regularly clean the reliability and operation life of the heat pump can evaporator to keep high heat exchanging be expectedly gurranteed and even increased by...
  • Page 36: Failure Code Checking

    Hot Water Series 9.2 Failure code Checking When a failure occurs, it will show failure symbol on the screen.Press (≤2seconds) you can check the failure code. You can press it again to check another failure code if more than one occurs.Press exit.
  • Page 37: Parameter Checking And Adjustment

    Hot Water Series 9.4 arameter checking and adjustment The system parameters can be checked and adjusted via the controller. But they should not be changed casually, especially by house owners. ! Warning ! This operation is reserved to facilitate future service and maintenance. All parameters should not be changed casually, especially by house owners! How to check and adjust parameters: Parameter No.
  • Page 38: Parameter Number And Description Table

    Hot Water Series 9.5 Paramete r number and descriptio n are liste d in th e fo llowing ta ble. Content Scope Default Memorized station The incoming electric memorized sign 0-no effective 1-effective The main board Daily circulation sign 0-no effective 1-effective the wire control panel the setting area X 2℃~10℃,Unit:℃...
  • Page 39: Trouble Shooting

    Hot Water Series 9.7 Trouble Shooting Users should contact with the professional maintenance staff when there is a problem with the heat pump. Maintenance stuff may need to refer to the following table for troubleshooting. Malfunction Possible Problems Disposing Methods Heat pump unit is 1.
  • Page 40 Hot Water Series Compressor is 1. Power source fault. 1. Check the power source and out of operation. 2. Compressor AC contactor change faulty components. damaged. 2. Change the contactor. 3. Loosen wire connection. 3. Check every wire connection 4. Over-heat protection. of compressor.
  • Page 41 Note: Specifications in this user manual are subject to change without prior notice that FireFly may bring the latest innovations to their customers. Whilst every effort is made to ensure that all specifications are correct, printing errors are beyond...

This manual is also suitable for:

Ffc-10Ffc-30Ffc-38Ffc-45Ffc-55Ffc-63

Table of Contents

Save PDF