Chapter 3: Additional Information; Frequently Asked Questions - RCA DWG855 User Manual

Residential voice gateway
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Chapter 3: Additional Information

Chapter 3: Additional Information

Frequently Asked Questions

Q. What if I don't subscribe to cable TV?
A. If cable TV is available in your area, data and voice service may be made available with or without
cable TV service. Contact your local cable company for complete information on cable services,
including high-speed internet access.
Q. How do I get the system installed?
A. Professional installation from your cable provider is strongly recommended. They will ensure proper
cable connection to the modem and your computer. However, your retailer may have offered a self
installation kit, including the necessary software to communicate with your cable ISP.
Q. Once my Residential Voice Gateway is connected, how do I get access to the Internet?
A. Your local cable company provides your internet service*, offering a wide range of services including
email, chat, and news and information services, and a connection to the World Wide Web.
Q. Can I watch TV, surf the Internet, and talk to my friends through the Residential Voice Gateway at the same
time?
A. Absolutely!
Q. What do you mean by "Broadband?"
A. Simply put, it means you'll be getting information through a "bigger pipe," with more bandwidth,
than a standard phone line can offer. A wider, "broader" band means more information, more quickly.
Q. What is DOCSIS and what does it mean?
A. "Data over Cable Service Interface Specifications" is the industry standard that most cable companies
are adopting as they upgrade their systems. Should you ever decide to move, the Residential Voice
Gateway will work with all upgraded cable systems that are DOCSIS-compliant.
Q. What is PacketCable and what does it mean?
A. Like DOCSIS, PacketCable is the industry standard for telephony services that most cable companies
are adopting as they upgrade their systems. Should you ever decide to move, the Residential Voice
Gateway will work with all upgraded cable systems that are PacketCable-compliant.
Q. What is Xpress Technology and what does it mean?
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