Contact Your Local Cable Company - RCA DWG855 User Manual

Chapter 1: Connections and Setup
you need to install special software or re-configure your computer to make your cable internet service
work for you.

Contact Your Local Cable Company

You will need to contact your cable company to establish an Internet account before you can use your
gateway. You should have the following information ready (which you will find on the sticker on the
gateway):
The serial number
The model number
The Cable Modem (CM) Media Access Control (MAC) address
The Terminal Adapter (EMTA) MAC address
Please verify the following with the cable company
The cable service to your home supports DOCSIS compliant two-way modem access.
Your internet account has been set up. (The Media Terminal Adapter will provide data service if the
cable account is set up but no telephony service is available.)
You have a cable outlet near your PC and it is ready for Cable Modem service.
Note: It is important to supply power to the modem at all times. Keeping your modem plugged in will
keep it connected to the Internet. This means that it will always be ready whenever you need.
Important Information
Your cable company should always be consulted before installing a new cable outlet. Do not attempt any
rewiring without contacting your cable company first.
Illustrations contained in this document are for representation only.
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