Siemens Gigaset SL78H User Manual page 68

Gigaset SL785 / EN-US / A31008-M2009-XXXX-1-XX / appendix.fm / 09.01.2009
Service (Customer Care)
– Equipment and components not manufac-
tured, supplied or authorized by Gigaset
USA.
– Modification of the Product's components,
or operation of the Product in an unsuitable
environment or in a manner for which it is
not intended, including but not limited to
failures or defects caused by misuse, abuse,
accidents, physical damage, abnormal oper-
ation, improper handling or storage,
neglect, alterations, unauthorized installa-
tion, removal or repairs, failure to follow
instructions, problems caused by the car-
rier's network coverage, exposure to fire,
water or excessive moisture or dampness,
floods, or extreme changes in climate or
temperature, acts of God, riots, acts of ter-
rorism, spills of food or liquids, viruses or
other software flaws introduced into the
Product, or other acts which are not the fault
of Gigaset USA and which the Product is not
specified to tolerate, including damage
caused by mishandling or blown fuses.
– Products which have had warranty stickers,
electronic serial number and/or serial
number label removed, altered, rendered
illegible or fraudulently applied to other
equipment.
– Signal reception problems (unless caused by
defect in material or workmanship in the
Product).
– Products operated outside published maxi-
mum ratings.
– Performance of the Products when used in
combination with other products or equip-
ment not manufactured, supplied or author-
ized by Gigaset USA.
– Consumables (such as batteries and fuses).
– Payments for labor or service to representa-
tives or service centers not authorized to
perform product maintenance by Gigaset
USA.
– Loss of data.
– Testing and examination discloses that the
alleged defect or malfunction in the Product
does not exist.
This warranty does not cover customer educa-
tion, instruction, installation or removal, set up
adjustments, problems related to service(s)
provided by a carrier or other service provider,
and/or signal reception problems. Gigaset USA
shall not be responsible for software, firmware,
information, or memory data contained in,
stored on, or integrated with any Products
returned for repair, whether under warranty or
not.
68
This warranty is valid only in the United States.
USE WITH ACCESSORIES NOT SUPPLIED BY
GIGASET USA OR NOT OTHERWISE
EXPRESSLY AUTHORIZED BY GIGASET USA
MAY VOID WARRANTY.
4. WARRANTY CLAIM PROCEDURE
All warranty claims must be made by notifying
Gigaset USA prior to the expiration of the war-
ranty period. Gigaset USA's obligation to pro-
vide warranty support shall not extend past the
end of the warranty period, except that any
product repaired or replaced during the war-
ranty period shall continue to be warranted for
the balance of such warranty period or thirty
(30) days, whichever is greater.
Throughout the warranty period, Support will
be available Monday through Saturday from
9:00 a.m. to 5:00 p.m., excluding National hol-
idays. Support service will be provided for you
by accessing the toll free customer service
number:
1-886-274-8758
5. LIMITATION OF WARRANTY
Gigaset USA makes no warranty or representa-
tion that the software in the Products will meet
your requirements or will work in combination
with any hardware or applications software
products provided by third parties, that the
operation of the software will be uninterrupted
or error free, or that all defects in the software
products will be corrected.
6. LIMITATION ON REMEDIES; NO
CONSEQUENTIAL OR OTHER
DAMAGES
Your exclusive remedy for any breach of this
limited warranty is as set forth above. Except
for any refund elected by Gigaset USA, YOU
ARE NOT ENTITLED TO ANY DAMAGES,
INCLUDING BUT NOT LIMITED TO CONSE-
QUENTIAL DAMAGES, if the Product does not
meet the limited warranty , and, to the maxi-
mum extent allowed by applicable law, even if
any remedy fails of its essential purpose. The
terms below ("Exclusion of Incidental, Conse-
quential and Certain Other Damages") are also
incorporated into this limited warranty . Some
states/jurisdictions do not allow the exclusion
or limitation of incidental or consequential
damages, so the above limitation or exclusion
may not apply to you. This limited warranty
gives you specific legal rights. You may have