Siemens SL65 User Manual page 124

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124 Questions & Answers
Problem Possible causes
Text message can- Service provider does not sup-
not be sent. port this service.
Phone number for service cen-
tre not set or incorrectly set.
SIM card contract does not sup-
port this service.
Service centre too busy.
Recipient does not have a com-
patible phone.
EMS pictures & Destination phone does not
sounds are not dis- support the EMS standard.
played at the desti-
nation phone
No Internet access Incorrect internet profile set, or
possible. wrong or incomplete settings.
PIN error/ Three wrong entries.
PIN2 error.
Phone code error. Three wrong entries.
Service provider No authorisation for this ser-
Code error. vice.
Too few/too many Functions may have been add-
menu entries. ed or deleted by the service
provider via the SIM card.
No fax possible. Wrong settings in the PC.
No authorisation for this
service.
Charge meter does Charge pulse is not transmitted. Contact your service provider.
not work.
Damage
Severe shock. Remove battery and SIM and re-insert them. Do not dismantle the phone!
Phone became wet. Remove battery and SIM. Dry immediately with a cloth, but do not apply heat. Dry
connector contacts thoroughly. Stand mobile upright in an air current. Do not disman-
tle the phone!
Reset all settings to factory default p. 90:
Possible solution
Contact your service provider.
Set service centre (p. 52).
Contact your service provider.
Repeat message.
Check.
Check internet settings; (p. 77) contact your ser-
vice provider if necessary.
Enter the PUK (MASTER PIN) supplied with the
SIM card according to the instructions. If the PUK
(MASTER PIN) has been lost, please contact your
service provider.
Contact Siemens Service (p. 125).
Contact your service provider.
Check with your service provider.
Check settings (p. 94).
Contact your service provider.
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