Service (Customer Care)
Step by step towards your solution with Gigaset Customer Care
Visit our Customer Care pages:
Here you will find:
Contact our Customer Care team:
Couldn't find a solution in the FAQs section?
We are happy to help...
... by eMail:
... by telephone:
Service Hotline: 020 36953111 (local call cost charge)
Service Hotline: 0818 200 033 (6.6561 Ct./Call)
Please have your proof of purchase ready when calling.
Please note that if the Gigaset product is not sold by authorised dealers in the national
territory the product may not be fully compatible with the national telephone net-
work. It is clearly specified on the box near the CE mark for which country/countries
the equipment has been developed. If the equipment is used in a manner inconsis-
tent with this advice or with the instructions of the manual and on the product itself,
this may have implications on the conditions for warranty or guarantee claims (repair
or exchange of product).
In order to make use of the warranty, the product purchaser is asked to submit a
receipt which proves the date of purchase (date from which the warranty period
starts) and the type of goods that have been purchased.
Frequently asked questions
Free software and user manual downloads