Customer Service; Replacing The Lamp - Electrolux EC4201AOW User Manual

12 www.electrolux.com
Problem
The temperature in the ap‐
pliance is too low/too high.

8.2 Customer Service

If your appliance is still not working
properly after making the above checks,
contact the nearest Authorised Service
Centre.
To obtain fast service, it is essential that
when you apply for it you specify the
model and serial number of your
appliance which can be found either on
the guarantee certificate or on the rating
plate located on the external right side of
the appliance.

8.3 Replacing the lamp

The appliance is equipped
with a longlife LED interior
light.
WARNING!
Do not remove the lamp
cover at the time of
replacement. Do not operate
the freezer if the lamp cover
is damaged or missing.
Possible cause
The temperature regulator
is not set correctly.
The lid is not closed cor‐
rectly.
The products' temperature
is too high.
Many products are stored
at the same time.
The thickness of the frost
is greater than 4-5 mm.
The lid has been opened
often.
The ActionFreeze function
is switched on.
Products to be frozen are
placed too closely to each
other.
1. Disconnect the mains plug from the
2. Replace the used lamp with a new
3. Connect the mains plug to the mains
4. Open the lid. Make sure that the
Solution
Set a higher/lower temper‐
ature.
Refer to "Opening and
closing the lid".
Let the product tempera‐
ture decrease to room tem‐
perature before storage.
Store less products at the
same time.
Defrost the appliance.
Open the lid only if neces‐
sary.
Refer to "ActionFreeze
function".
Make sure that there is
cold air circulation in the
appliance.
mains socket.
lamp of the same power and
specifically designed for household
appliances (the maximum power is
shown on the lamp cover).
socket.
lamp comes on.