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Troubleshooting - Philips ID937 User Manual

Philips user manual telephone answering machine id937.
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Troubleshooting of the phone
Please refer to the following website for more information on Philips web support:
www.philips.com/support
Problem
The
icon is not blinking
when the handset is placed
on the base
No dialling tone
Poor audio quality
The
icon is blinking
The copy from my mobile
phone SIM card to ID937
phonebook is not complete.
52

Troubleshooting

Causes
• Bad battery contact
• Dirty contact
• Battery is full
• No power
• Batteries are empty
• You are too far from the base
station
• Wrong line cable
• Line adaptor (when needed) is
not connected to the line cord
• You are too far from the base
station
• The base station is too close to
electrical appliances, reinforced
concrete
walls
or
doorframes
• Handset is not registered to
the base station
• You are too far from the base
station
Only phonebook entries from
your mobile phone SIM card will
be transferred; the phonebook
entries that are stored on your
mobile phone memory will not be
transferred.
Solution
• Move the handset slightly
• Clean the battery contact with a
cloth moistened with alcohol
• No need to charge
• Check the connections. Reset
the phone: unplug and plug
back in the mains
• Charge the batteries for at least
24 hours
• Move closer to the base station
• Use the line cable provided
• Connect the line adaptor (when
needed) to the line cord
• Move closer to the base station
• Move the base station at least
one metre away from any elec-
metal
trical appliances
• Register the handset to the base
station
• Move closer to the base station
Transfer the phonebook entries
that are on your mobile phone
memory to your mobile phone
SIM card and then to your ID937.

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