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Philips ID937 User Manual

Philips user manual telephone answering machine id937.
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User manual

Use only rechargeable batteries.


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  • Page 1: User Manual

    User manual Use only rechargeable batteries.
  • Page 3: Safety Information

    The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5.
  • Page 4: Interference Information

    Interference Information This equipment generates and uses radio frequency energy which may interfere with residential radio and television reception if not properly installed and used in accordance with instructions contained in this manual. Reasonable protection against such interference is ensured, although there is no guarantee this will not occur in a given installation.
  • Page 5: Fcc Rf Radiation Exposure Statement

    Safety information Hearing Aid Compatibility (HAC) This telephone system meets FCC/Industry Canada standards for Hearing Aid Compatibility. FCC RF Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.
  • Page 7: Table Of Contents

    Safety information Important Information For your safety Need Help? What’s in the box? Your ID937 Overview of the handset Overview of the base station Main features of your ID937 Connect Install Call Phonebook Call log Clock & Alarm Personal Settings...
  • Page 8: Important Information

    - Store in a place where temperature is always between -20 and 45º C (-4 to 113º F). - Battery life may be shortened in low temperature conditions. Need Help? For more information on troubleshooting: Troubleshooting: page 52 Please refer to the following website for more information on Philips web support: Online Support Important Information...
  • Page 9: What's In The Box

    What’s in the box? The following accessories are included with your ID937: 2 AAA Base station Power supply for Line cord Handset rechargeable base station NiMH batteries Quick Start Warranty card Splitter User Guide Guide The line adaptor may not be attached to the line cord. In this case, you have to connect the line adaptor to the line cord first before plugging the line cord to the line socket.
  • Page 10: Your Id937

    Overview of the handset LCD Screen Left Soft key Talk key Keypad lock key / Format key Loudspeaker key Your ID937 Event LED (top of the handset) Microphone Up/Down Navigation keys Earpiece Right Soft key Hang-up key Alphanumeric keypad Case key / Pause key /...
  • Page 11: Handset Keys

    Change the display format when viewing a 7-, 10- or 11-digit call log record (with numbers starting with the digit 1). *WARNING Handsfree activation can suddenly increase the volume in the earpiece to a very high level. Make sure the handset is not too close to your ear. Your ID937 HD Sound...
  • Page 12 There is an internal incoming call, an internal call is connected or an internal call is held. The loudspeaker is ON. Alarm clock is activated. Telephone answering machine (TAM) is activated. It blinks when the memory for answer- ing machine messages is full. Do not Disturb When there are new events, such as new missed calls, voicemail or answering machine messages received, the following icons, together with the number of occurrences are displayed in the middle of the handset screen.
  • Page 13: Overview Of The Base Station

    Overview of the base station Main features of your ID937 The following is an overview of the menu options that are available in your ID937. For detailed explanation of the menu options, please refer to the corresponding sections in this User Guide.
  • Page 14: Menu Navigation

    In this example, the alarm is Once. • To change your selection • To confirm your selection • Return to previous menu level or stand-by screen Your ID937 Action Choose by pressing the key MENU directly below it (left soft key...
  • Page 15: Connect

    The location of your base station can have an effect on the range and performance of your ID937 (see TIP below). Connecting the Base Station Place the base station in a central location near the telephone line socket and electricity sockets.
  • Page 16: Install

    Install battery Your ID937 is supplied with 2 rechargeable batteries allowing approximately up to 12 hours of talk-time and up to 150 hours stand-by time. Before using the handset, the batteries have to be installed and fully charged. Use the coin or screwdriver to unlock the battery cover.
  • Page 17: Low Battery Warning

    Configure your ID937 Before you use your ID937, you need to configure it according to the country of use. After charging it for a few minutes, the word WELCOME appears in various languages. Follow these steps to configure your phone:...
  • Page 18: Set Date And Time

    Please check the date & time settings in your ISDN system or contact your network provider. Now, you are ready to use your phone. Basic operations of your ID937 Make a call Enter the phone number (maximum 20 digits) and press For details, please refer to "Make a call"...
  • Page 19: Default Settings

    Event LED The event LED on your handset blinks when there is a new message recorded on your telephone answering machine. If you have subscribed to Caller Line Identification, the event LED also blinks when there is a new call or a new voice mail message.
  • Page 20: Call

    Make a call Predialling Enter the phone number (maximum 20 digits). Press to dial the number. Direct dialling Press to take the line. Enter the phone number. Call from redial list > Press in stand-by mode. REDIAL Scroll to an entry in the redial list. Press to dial the number.
  • Page 21: Handsfree Answering

    Handsfree answering When the phone rings, press Incoming call has priority over other events. Whenever there is an incoming call, other status in progress such as phone setting, menu navigation, etc will be aborted. TIP If Auto Pick-up mode (see page 35) is activated, you can simply lift up the handset from its base station to answer the call.
  • Page 22: Intercom Another Handset

    Handsets and press and press SELECT If the handset does not belong to ID937 range, this function may not be available. Transfer an external call to another handset During the call, make a long press on hear you). Intercom is established immediately if there are only 2 registered handsets. If there are more than 2 regis- tered handsets, the handset numbers which are available for intercom will be displayed.
  • Page 23: Switch Between An Internal And External Call

    Switch between an internal and external call Press key once to switch between an internal call and external call. Three-party conference call The conference call feature allows one external call to be shared with two handsets (in intercom). The three parties can share the conversation and no network subscription is required.
  • Page 24: Phonebook

    Your ID937 can store up to 250 phonebook memories, including 10 direct access memories ( Each phonebook entry can have a maximum of 20 digits for the phone number and 14 characters for name. Access phonebook Press in stand-by mode or press...
  • Page 25: Edit A Phonebook Entry

    Scroll to choose a group SELECT A validation tone is emitted. You can assign individual contacts to specific groups of your choice. For example, phone numbers of all your co-workers. You can also assign a specific ring melody to that group (see "Group Melody"...
  • Page 26 Store direct access memory You can store up to 10 direct access memories (Key mode will automatically dial the stored phone number. Press MENU , scroll press SELECT (Key 0 Select a key name will be displayed. If there is no number stored for the selected key or if you want to change the number currently stored, press SELECT and press...
  • Page 27: Transfer Phonebook

    Slide the SIM card between the retaining clips, microchip facing down, until it stops. Slide the SIM card cover back on the base station until it latches. On the handset, press MENU from SIM and press SELECT Scroll Copy All Select copied to your phonebook.
  • Page 28 Select If you choose For each selected entry, you will be prompted on the selected handsets whether or not to overwrite the phonebook entry in the target phonebook. OVERWRITE? will be displayed on the selected handsets, press cancel. Press to confirm. SELECT The handset numbers which are available for transfer will be displayed.
  • Page 29: Call Log

    The call log offers quick access to the 30 entries of your incoming calls. If you have subscribed to Caller Line Identification service, the identity of the caller (caller’s number or name) will be displayed together with the date and time of the call. The calls (missed and received) are displayed in chronological order with the most recent call at the top of the list.
  • Page 30 Delete entry Scroll Press to confirm. A validation tone is emitted. Delete call list Press in stand-by mode, press Scroll Delete All Press to confirm. A validation tone is emitted. Access redial list > Press in stand-by mode and scroll REDIAL View details of a redial list entry >...
  • Page 31: Clock & Alarm

    Clock & Alarm Set date and time Press , scroll MENU Date/Time. Enter the current time (HH:MM). Press Enter the current date (DD/MM/YY). Enter the date in Day/Month/Year format and the time in 12-hour format. Press to confirm. A validation tone is emitted and the screen returns to Once the date and time are set, there will be time &...
  • Page 32: Do Not Disturb Mode

    For all other callers, the phone will display an incoming call message or the backlight will be turned on, but it will not ring. If the telephone answering machine is activated, it will answer the call to allow the caller to leave a message.
  • Page 33: Personal Settings

    Personal Settings Handset Tones Ring Volume There are 5 ringer volume options (Silence, Low, Medium, To set ring volume Press , scroll MENU Handset Tones and press Scroll to your desired volume level and press A validation tone is emitted and the screen returns to previous menu. When Silence is activated, the icon...
  • Page 34: Group Melody

    Group Melody To benefit from this feature, you must subscribe to the Caller Line ldentification service. See "Caller Line Identification" on page 23. This menu enables you to select and set the melodies to be played when there is an external incoming call from a contact whose name is stored in your phonebook and is part of a group.
  • Page 35: Contrast Level

    Edit the handset name and press A validation tone is emitted and the screen returns to previous menu. Maximum length of the handset name is 14 characters and the default handset name is PHILIPS. Auto Pick-up This function enables you to answer a call automatically by simply lifting the handset from the base station. By...
  • Page 36: Babysit Mode

    Language Your ID937 can support different display languages. To change the language Press MENU , scroll SELECT Scroll to your desired language and press A validation tone is emitted and the screen returns to previous menu. Babysit mode You must have at least 2 handsets registered to your base station to be able to use this feature (see page 41 "To register an additional handset").
  • Page 37: Theme Colour

    Personal Settings Select 20s, and press A validation tone is emitted. Backlight is activated when there is an incoming call, new message, etc. The default backlight time is 20s. Theme Colour To set theme colour Press , scroll Personal Set MENU SELECT Theme Colour...
  • Page 38: Advanced Settings

    Recall time (or dial delay) is the time delay by which the line will be disconnected after you press can be set to short, medium or long. The default value of recall time that is preset in your ID937 should be the best suited for your country network and therefore you should not need to change it.
  • Page 39: Area Code

    This feature is useful when you have subscribed to Caller Line Identification service. It allows you to set an area code in your ID937. Once the local area code is set, the phone automatically filters the area code for all incoming calls, by removing the area code for local calls and retaining the area code for calls from other areas.
  • Page 40: Baby Call

    Enter the Master PIN when prompted and press The default Master PIN number is 0000. Scroll Barring Number Number Scroll Enter a maximum of 4 digits and press A validation tone is emitted and the screen returns to previous menu. If a restricted number is dialled, the call will not be connected.
  • Page 41: Select Base

    A validation tone is emitted to indicate successful registration and the screen returns to stand-by mode. Select Base One ID937 handset can be registered to up to 4 different ID937 Base stations. By default, the handset will reg- Best Base, the handset will register to the nearest base station.
  • Page 42: Change Master Pin

    Unregistration To unregister a handset Press MENU , scroll press SELECT Enter the Master PIN when prompted and press Select in the list of handsets displayed, the handset that you wish to unregister. A validation tone is emitted to indicate successful unregistration and the screen shows Unregistered. If no action is taken on the handset within 15 seconds, the unregistration procedure will be aborted and the handset returns to stand-by mode.
  • Page 43: Auto Prefix

    Advanced Settings Auto Prefix The maximum length of an auto prefix number is 5 digits. Once the number is set, it will be automatically inserted at the beginning of each number that will be dialled. To set auto prefix number Press MENU , scroll...
  • Page 44: Demo Mode

    Demo Mode Press MENU , scroll press SELECT Press SELECT to start the demo mode. The demo mode begins. To exit from this mode, press 1st Ring When this function is set to Off, the first ring from a voice call will not sound. This is particularly useful in countries where calling line identity is sent after the first ring, so no phones in the house would ring when a message arrives.
  • Page 45: Games

    Memory The objective of this game is to find and match different pairs of graphics in the shortest possible time using your memory. To win, you have to complete matching all 8 pairs of graphics in a 4x4 matrix. To start the game Press , scroll MENU...
  • Page 46: Telephone Answering Machine (tam)

    Telephone Answering Machine (TAM) Your ID937 features an answering machine that records unanswered calls when it is activated. The answering machine can store up to 99 messages within the maximum recording time of 15 minutes. The maximum recording time for each message is 3 minutes.
  • Page 47: Delete All

    Telephone Answering Machine (TAM) Delete All Press MENU , scroll press SELECT Press to confirm deletion of all your messages. Unread messages will not be deleted. Memo recording You can record a reminder message for yourself or for anyone else who uses your answering machine. The answering machine treats a memo recording the same way it treats any incoming message, and the new message indicator will flash accordingly.
  • Page 48 Telephone Answering Machine (TAM) Personalised Outgoing Messages If you set your outgoing message as Personalised, you can either play the existing outgoing message or record your own outgoing message. Playing your Personalised Outgoing Message Scroll Play message The existing outgoing message will be played and the screen will return to previous menu once it has finished playing.
  • Page 49: Answering Machine Settings

    Telephone Answering Machine (TAM) You can then set the answering mode as outgoing message as Predefined Refer to "Predefined Outgoing Messages" and "Personalised Outgoing Messages" above for the steps to record and play your outgoing messages for the VIP list.
  • Page 50: Call Screening

    Telephone Answering Machine (TAM) Remote control access This feature lets you check your messages, or otherwise operate your answering machine, by calling the answering machine and entering a remote access code (which is the same as your Master PIN code) on a tone dialling phone.
  • Page 51: Voice Language

    Telephone Answering Machine (TAM) Set Handset Call Screening Press MENU , scroll press , scroll SELECT The last selected option is highlighted. Scroll and press If you have multiple handsets, only 1 handset can enable handset call screening for each call.
  • Page 52: Troubleshooting

    Troubleshooting of the phone Please refer to the following website for more information on Philips web support: Problem icon is not blinking when the handset is placed on the base No dialling tone Poor audio quality icon is blinking...
  • Page 53 • Base station is already busy • When using a handset Noise interference on your Your ID937 base station or mains radio or television power pack are too close to electrical appliances Caller Line Identification (CLI)
  • Page 54 The answering machine does not record messages Remote control access does not work Cannot record outgoing message The ID937 hangs up during remote access The answering machine stops automatically Troubleshooting Causes • Memory is full • The ANSWER ONLY mode has been activated •...
  • Page 55: Information

    Philips is committed to develop, produce and market products that cause no adverse health effects. Philips confirms that if its products are handled properly for their intended use, they are safe to use according to scientific evidence available today.
  • Page 56: Recycle Your Batteries

    Philips’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers participating in the RBRC® program or at authorized Philips product service centers.
  • Page 57: Index

    Accessories 9 Alarm 31 Alarm tone 31 Answer a call 18 Auto Hang-up 35 Auto Pick-up 35 Auto Prefix 43 Baby Call 40 Babysit mode 36 Backlight 19 Backlight time 36 Basic operations 15 Battery level 17 Battery life and range 17 Call 39 Call Barring 39 Call log 20, 29...
  • Page 58 Specifications are subject to change without notice. Trademarks are the property of Koninklijke Philips Electronics N.V. or their respective owners. 2006 © Koninklijke Philips Electronics N.V. All rights reserved. 3111 285 37771...

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