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Problem
License files that have been installed once cannot be installed again. The specified
license file has already been installed.
Action
Since the specified license file cannot be installed, specify another file.
To install the specified application, a license file must be installed at the same time. Specify a
license file.
You cannot install the application unless you specify the license file that corresponds to
Problem
the application at the same time.
Specify the corresponding license file when specifying the application, and then install
Action
them.
The following information in the specified application is incorrect. Check the file. <Inaccurate
information>
<Inaccurate information> in the application file cannot be recognized as correct
Problem 1
information.
Action
Contact the application developer or the application support help desk.
If the <Inaccurate information> is the MEAP Specifications, the application's MEAP
Problem 2
specification values and the printer's MEAP specification values do not match.
Action
Contact your local authorized Canon dealer or sales representatives.
The following information is missing in file for the specified application. Check the file. <Missing
information>
The application cannot be installed because required information is not included in the
Problem
application.
Check the file. If there are no problems with the files, contact the application developer or
Action
the application support help desk concerning the <Missing Information>.
The specified application does not support this device.
Some applications can only be installed in certain printer models. It cannot be installed in
Problem
this model.
Action
Specify an application that supports this printer.
The specified license does not match this device. Specify an installable license.
License files contain the serial number information of printers in which the license file can
Problem
be installed. The specified license cannot be installed because it does not contain the
printer's serial number information.
Action
Specify a license file that matches the serial number of this printer.
Cannot install this application because an applet included in the specified application has exceeded
the area that can be displayed in the device panel.
The application cannot be installed because the display area of an applet included in the
Problem
application exceeds the area that can be displayed on the operation panel of the printer.
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