Troubleshooting - Philips WACS700 User Manual

Troubleshooting

WARNING
Under no circumstances should you try to repair the system yourself, as this will
invalidate the warranty. Do not open the system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for repair. If
you are unable to remedy a problem by following these hints, consult your dealer or
Philips for help.
Problem
Wi-Fi connection:
During the first-time setup, Station's
display shows "Searching for Center".
I get interference on my wireless (WiFi)
link between center and station.
The WACS 700 operate in the 2.4GHz radio
frequency spectrum. Many other household/IT
devices also operate in the frequency spectrum,
for example: microwave ovens, Dect phones,
bluetooth devices like bluetooth headphones,
computer mouse, wireless routers, cordless
phones, WiFi compatible printers, PDAs.
These devices can interfere with the WiFi link
between Center and Station, resulting in such
interference as the pause during playback , the
set's slow response to your operation. The
severity of interference varies depending on the
extent of radiation from the device and the
strength of Wi-Fi signals in the position.
Remote control:
When I am using the Center's 2-way
remote control, it starts to show
"connecting ....connecting" on the display
endlessly.
When you read this message on the 2-way
remote control, there could be the following
interference on your remote control:
1) interference signals from the Plasma TV screen
(if this device is turned on);
2) conflicting IR signals from a nearby WAS700
Station
46
Solution
✔
Check you have placed the Center and Station
side by side on a flat and firm surface
✔
Check you have connected the Center to power
supply
✔
When adding a new station, check your center is
in Installation mode (See HD, Station
management)
If you are playing the set, stop playback and take
the appropriate measures as follows:
✔
Keep the Center or Station at least 3 meters
away from such devices.
✔
Use the WEP key when connecting your
Center and Station to an existing wireless PC
network. Refer to the owner's manual of your
router and Option 2 in Connect to your
PC.
✔
Change the operating channel of your Center
and Station when connecting them to an existing
wireless PC network. To learn about how to
change channels, see the manual Connect to
your PC: Option 2.
✔
If possible, change the operating channels of
the other Wi-Fi devices at your home.
✔
Turn the devices in different directions to
minimize interference.
✔
Check your plasma TV is turned off
✔
Check you have placed two IR operated devices
( Station) in separate rooms wherever possible.