Understanding Printer Messages; Status Codes - Dell S3840cdn User Manual

Understanding Printer Messages

Status Codes

The touch panel displays error messages describing the current state of the printer and
indicates possible printer problems you must resolve. This chapter provides a list of status
codes or error messages, and informs you what you can do to clear error messages.
When you contact customer support about an error, have the status codes and error
messages ready.
CAUTION:
• When an error occurs, the print data remaining on the printer and the information accumulated
in the memory of the printer may be corrupted.
NOTE:
• A status code is included in an error message.
• For status codes that are not listed in this chapter, refer to instructions in each error message.
"005-001" - "011-999"
Status Code
010-105 Remove the jammed paper, and then try printing again.
010-106
010-319 An error occurred in the machine.
Turn off the printer, and turn it on again. Contact customer support if this failure is
010-328
repeated.
010-329
010-331
010-332
010-333
010-334
010-335
010-338
010-339
010-340 Turn off the printer, and then install the fusing unit. Contact customer support if this failure
is repeated.
010-344 Turn off the printer, and turn it on again. Contact customer support if this failure is
repeated.
010-345
010-346
010-355
010-420 The fusing unit needs to be replaced soon. Prepare a new fusing unit.
010-421 Replace the fusing unit.
Cause and Remedy
Understanding Printer Messages
169
|