Download  Print this page

Troubleshooting; Installation - Panasonic KX-HTS824 Getting Started

Hybrid ip-pbx.
Hide thumbs

Advertisement

6.1 Troubleshooting

6.1 Troubleshooting

6.1.1 Installation

PROBLEM
You cannot make/receive
calls via an IP network.
SIP phones do not operate.
Extensions do not operate.
98
PROBABLE CAUSE
Mother board
malfunction
Poor connection
Network malfunction
Mother board
malfunction
SIP phone not
registered
SIP phone
malfunction
Poor connection
Network malfunction
Extension card
malfunction
Poor connection
between the PBX
and the extension
Extension
malfunction
SOLUTION
Replace the mother board (be sure to turn
off the PBX when replacing).
Make sure that an 8-pin twisted pair cable
is used for connection.
Make sure that none of the CAT 5/CAT 5e
cables in use are over 100 m (328 ft) in
length.
Make sure that a straight cable is used for
connection to a switching hub.
Make sure that all network devices in use
are switched on.
Make sure that there is no unwanted
firewall in the IP network.
Replace the mother board (be sure to turn
off the PBX when replacing).
Register the corresponding SIP phone.
Replace the SIP phone.
Make sure that an 8-pin twisted pair cable
is used for connection.
Make sure that none of the CAT 5/CAT 5e
cables in use are over 100 m (328 ft) in
length.
Make sure that a straight cable is used for
connection to a switching hub.
Make sure that all network devices in use
are switched on.
Make sure that the SIP phone is not
blocked by the firewall or other network
devices.
Replace the corresponding card.
Take the extension and plug it into the
same extension port using a short
telephone cord. If the extension works,
then the connection between the PBX and
the extension must be repaired.
Take the extension and plug it into another
extension port that is working. If the

Advertisement

Table of Contents

   Also See for Panasonic KX-HTS824

   Related Manuals for Panasonic KX-HTS824

This manual is also suitable for:

Kx-hts32

Comments to this Manuals

Symbols: 0
Latest comments: