Originals And Paper - Toshiba e-STUDIO5506AC Hardware Troubleshooting Manual

2.WHEN SOMETHING IS WRONG WITH THE EQUIPMENT
Problem Description
The window "Enter
Department Code" appears.
The window "Enter the user
name and Password"
appears.
A message is displayed on
the touch panel.
The equipment reboots
automatically.
 Originals and paper
Problem Description
The original is misfed.
Paper is misfed.
Two or more sheets of
paper are fed together.
Cause
The equipment is managed
under the department
management function.
The equipment is managed
under the user management
function.
Some trouble occurred in the
equipment (or the message is
displayed just for an ordinary
operation).
The auto-recovery function
works because a memory or
operation abnormality has been
detected.
Cause
The original is unsuited for the
equipment.
The paper is unsuited for the
equipment.
The paper size setting
registered for the equipment is
inconsistent with paper in a
drawer or on the bypass tray.
The stack of paper exceeds the
loading line indicated on the
side guide.
There is too much space
between the paper and the side
and end guides of the drawer.
Hidden misfed paper has not
been removed.
Sheets of paper are stuck
together.
When You Think Something Is Wrong With the Equipment 73
Corrective Action
Enter your department code. If you do not know it,
contact the administrator of the equipment.
Enter your user name and password. If you do not
know them, contact the administrator of the
equipment.
See the meaning of the message referring to the
listing below.
 P.12 "Messages Displayed on the Touch Panel"
Due to rebooting, the equipment has been
recovered to the normal condition. You can
operate the equipment as usual.
Corrective Action
Check whether the original is suitable for the
equipment.
For details, refer to Chapter 2 of the Paper
Preparation Guide.
Check whether the paper is suitable for the
equipment.
For details, refer to Chapter 1 of the Paper
Preparation Guide.
Match the size of the paper placed in the drawer or
on the bypass tray and the size registered on the
equipment.
For details, refer to Chapter 1 of the Paper
Preparation Guide.
Remove some paper to set it within the height limit
line indicated on the side guide.
Adjust the space between the paper and the side
guide or the end guide not to take much space. If
the thick paper is misfed, take a little space
between the paper and the side guide.
For details, refer to Chapter 1 of the Paper
Preparation Guide.
Check the sign again on the touch panel to see
where the misfeed occurred.
 P.18 "Clearing a Paper Misfeed"
Loosen the stack of paper well and set it again.