Troubleshooting - AT&T SRQ-MF923 User Manual

Troubleshooting

Problem Suggested Solution
Cannot Refresh network list and select the
establish the correct SSID.
Wi-Fi connection
Check the IP address to make sure
between your
your client can obtain an IP address
device and client
automatically in the Internet protocol
(TCP/IP) properties.
Type the correct network key (Wi-Fi
password) when you connect to the
device.
The client Make sure your SIM card is available.
connected to the
Change the location to find a place with
device cannot
good signal.
access the Internet.
Contact your service provider.
Cannot visit the Enter the correct address. The default
web user interface address is http://192.168.0.1 or
configuration page http://att.hotspot.
Only use one network adapter in your PC.
Do not use any proxy server.
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Problem
About the
password
Troubleshooting Troubleshooting
Suggested Solution
Select Wi-Fi on the home screen to
check the Main/Guest Wi-Fi Network
password or check the label on the
device to get them.
If you changed the password and
forgot the new password, you need to
restore the device to the factory default
settings.
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