Questions & Answers - Siemens S55 Operating Instructions Manual

122
s &
If you have questions relating to use of your handset, we are ready to help you at our website
www.my-siemens.com/customercare around the clock. As further help we have listed be-
low some frequently asked questions and answers.
Problem
Phone cannot
be switched on.
Standby time is
too short.
Charging error
(charge icon
not displayed).
SIM error
Questions & Answers
Possible causes
On/Off key not pressed long
enough.
Flat battery.
Battery contacts dirty.
See also below under
"Charging error"
Frequent use of organiser and
games.
Speed search activated.
Display illumination on.
Unintentional keystrokes
(illumination!).
Battery totally discharged.
Temp. out of range
+5 °C to +40 °C.
Contact problem.
No mains voltage.
Wrong charger.
Battery faulty.
SIM card not inserted correctly.
Dirty SIM card contacts.
SIM card with wrong voltage.
SIM card damaged (e.g. broken). Carry out a visual check. Change SIM card at service
Possible solution
Press On/Off key for at least two seconds.
Charge battery. Check charging indicator in display.
Clean contacts.
Restrict use if necessary.
Deactivate speed search.(page 101)
Switch off display illumination (page 85).
Activate key lock (page 88).
1) Plug in charger cable, battery is on charge.
2) Charge icon appears after approx. 2 hours.
3) Charge battery.
Make sure the ambient temperature is right, wait for a
while, then recharge.
Check power supply and connection to the phone.
Check battery contacts and device interface, clean
them if necessary, then insert battery again.
Use different mains power socket, check mains
voltage.
Only use original Siemens accessories.
Replace battery.
Check that the SIM card is inserted correctly (page 7).
Clean SIM card with a dry cloth.
Use 3V SIM cards only.
provider.