General Printing Problems - Toshiba GA-1120 Printing Manual

C
C-2 Troubleshooting
If this happens
You cannot connect to
a GA-1120.
You cannot select or view
one of the queues.
You cannot connect to
the GA-1120 from a
Windows computer with
Command WorkStation or
the Fiery utilities.
Printing seems to take too
long.
One or more Media Type
options are dimmed.

General printing problems

• Make sure the GA-1120 is not being calibrated from the Control Panel.
If the GA-1120 is being calibrated from the Control Panel, you can select it in the
Chooser, but you cannot connect to it. This ensures that only one person is calibrating
the server at any time and that print jobs do not use unexpected calibration.
• Have your system administrator enable the queue in Setup.
• Make sure the connection is configured correctly.
For instructions, see the
• Print to a queue instead of to the Direct connection.
When you print to a queue, the job is stored on the GA-1120 until it can be processed
and printed; when you print to the Direct connection, the job cannot be sent to the
GA-1120 until the previous job is finished processing, so you must wait longer to use
your computer.
• Select a Paper Source that supports the Media Type you are using.
For information on requirements and constraints pertaining to special papers and
transparencies, see Appendix
Try this
User Software Installation Guide.
A.