Philips DVDR3455H User Manual page 82

WARRANTY COVERAGE:
PHILIPS warranty obligation is limited to the terms set forth
below.
WHO IS COVERED:
Philips warrants the product to the original purchaser or the
person receiving the product as a gift against defects in materi-
als and workmanship as based on the date of original purchase
("Warranty Period") from an Authorized Dealer. The original
sales receipt showing the product name and the purchase date
from an authorized retailer is considered such proof.
WHAT IS COVERED:
The Philips warranty covers new products if a defect arises and
a valid claim is received by Philips within the Warranty Period.
At its option, Philips will either (1) repair the product at no
charge, using new or refurbished replacement parts, or (2)
exchange the product with a product that is new or which has
been manufactured from new, or serviceable used parts and is
at least functionally equivalent or most comparable to the origi-
nal product in Philips current inventory, or (3) refund the origi-
nal purchase price of the product.
Philips warrants replacement products or parts provided under
this warranty against defects in materials and workmanship
from the date of the replacement or repair for ninety (90) days
or for the remaining portion of the original product's warranty,
whichever provides longer coverage for you. When a product
or part is exchanged, any replacement item becomes your
property and the replaced item becomes Philips' property.
When a refund is given, your product becomes Philips' proper-
ty.
Note: Any product sold and identified as refurbished or
renewed carries a ninety (90) day limited warranty.
Replacement product can only be sent if all warranty
requirements are met. Failure to follow all require-
ments can result in delay.
WHAT IS NOT COVERED - EXCLUSIONS AND LIM-
ITATIONS:
This Limited Warranty applies only to the new products manu-
factured by or for Philips that can be identified by the trade-
mark, trade name, or logo affixed to it. This Limited Warranty
does not apply to any non-Philips hardware product or any
software, even if packaged or sold with the product. Non-
Philips manufacturers, suppliers, or publishers may provide a
separate warranty for their own products packaged with the
bundled product.
Philips is not liable for any damage to or loss of any programs,
data, or other information stored on any media contained with-
in the product, or any non-Philips product or part not covered
by this warranty. Recovery or reinstallation of programs, data
or other information is not covered under this Limited
Warranty.
This warranty gives you specific legal rights. You may have other rights which vary from state/province to state/province.
82
PHILIPS LIMITED WARRANTY
ONE (1) YEAR
This warranty does not apply (a) to damage caused by accident,
abuse, misuse, misapplication, or non-Philips product, (b) to
damage caused by service performed by anyone other than
Philips or Philips Authorized Service Location, (c) to a product
or a part that has been modified without the written permis-
sion of Philips, or (d) if any Philips serial number has been
removed or defaced, or (e) product, accessories or consum-
ables sold "AS IS" without warranty of any kind by including
refurbished Philips product sold "AS IS" by some retailers.
This Limited Warranty does not cover:
• Shipping charges to return defective product to Philips.
• Labor charges for installation or setup of the product, adjust-
ment of customer controls on the product, and installation
or repair of antenna systems outside of the product.
• Product repair and/or part replacement because of improper
installation, connections to improper voltage supply, abuse,
neglect, misuse, accident, unauthorized repair or other cause
not within the control of Philips.
• Damage or claims for products not being available for use, or
for lost data or lost software.
• Damage occurring to product during shipping.
• A product that requires modification or adaptation to enable
it to operate in any country other than the country for
which it was designed, manufactured, approved and/or
authorized, or repair of products damaged by these modifica-
tions.
• A product used for commercial or institutional purposes
(including but not limited to rental purposes).
• Product lost in shipment and no signature verification receipt
can be provided.
• Failure to operate per Owner's Manual.
TO OBTAIN ASSISTANCE IN THE U.S.A., PUERTO
RICO, OR U.S. VIRGIN ISLANDS...
Contact Philips Customer Care Center at:
TO OBTAIN ASSISTANCE IN CANADA...
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS
WARRANTY IS THE EXCLUSIVE REMEDY FOR THE CON-
SUMER. PHILIPS SHALL NOT BE LIABLE FOR ANY INCIDEN-
TAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF
ANY EXPRESS OR IMPLIED WARRANTY ON THIS PROD-
UCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICA-
BLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILI-
TY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS
PRODUCT IS LIMITED IN DURATION TO THE DURATION
OF THIS WARRANTY.
Some states do not allow the exclusions or limitation of inci-
dental or consequential damages, or allow limitations on how
long an implied warranty lasts, so the above limitations or
exclusions may not apply to you.
Philips, P.O. Box 671539, Marietta, GA. 30006-0026
1-888-PHILIPS (1-888-744-5477)
1-800-661-6162 (French Speaking)
1-888-PHILIPS (1-888-744-5477) - (English or Spanish
Speaking)
3121 233 48801