JCG AC836 User Manual
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JCG AC836 User Manual

1200mbps high power dual band router
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AC836 1200Mbps High Power
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Summary of Contents for JCG AC836

  • Page 1 AC836 1200Mbps High Power Dual Band Router User Manual...

  • Page 2: Package Contents

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER Package Contents The following items should be found in your package: JCG AC836 1200Mbps Wi-Fi Router Power Supply Unit Ethernet Cable Quick Installation Guide Note: 1. Make sure that the package contains the above items. If any of the listed items are damaged or missing, please contact your distributor.

  • Page 3: Table Of Contents

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER CONTENTS CHAPTER 1 INTRODUCTION ..................7 1.1 O VERVIEW OF THE ROUTER ........................ 7 1.2 M EATURES ..........................7 1.3 P ANEL AYOUT ............................ 8 1.3.1 RONT ANEL ..........................8 1.3.2 ANEL ............................9 CHAPTER 2 CONNECTING THE ROUTER ............. 10 2.1 I...
  • Page 4 JCG AC836 1200M DUAL BAND GIGABIT ROUTER 6.2.1 IP) ..........................18 TATIC IXED 6.2.2 IP (A ) ......................19 YNAMIC ONFIG 6.2.3 PPP E (DSL, PON) ..........................20 6.3 MAC C LONE ............................21 6.4 W EPEATER ........................... 21 6.5 DDNS ..............................22 6.5.1...
  • Page 5 JCG AC836 1200M DUAL BAND GIGABIT ROUTER 10.4 RINTER ERVER ..........................34 CHAPTER 11 QOS ......................40 CHAPTER 12 TRAFFIC ....................42 CHAPTER 13 MANAGEMENT .................. 43 13.1 M ANAGEMENT ..........................43 13.2 S YSTEM ETTING ..........................45 13.3 T ETTING ..........................
  • Page 6 YSLOG .............................. 67 FAQ ..........................68 APPENDIX A: CONVERT JCG ROUTER INTO AN ACCESS POINT ....71 APPENDIX B: CONFIGURE DHCP IN YOUR PC ........... 74 APPENDIX C: FIND THE IP ADDRESS OF YOUR PC .......... 76 6 / 78...

  • Page 7: Chapter 1 Introduction

    2.4Ghz and 5Ghz bands simultaneously, satisfying all your network demands, including simple daily events and bandwidth intensive tasks with 2 dedicated networks. Also comes with the latest Wi-Fi standard 802.11ac, which is 3 times faster than 802.11n, making JCG AC836 the perfect choice for your home or office network.

  • Page 8: Panel Layout

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER File sharing and print server 64/128-bits WEP, WPA / WPA2 Shares data and Internet access for users Dynamic IP/Static IP/PPPoE/PPTP/ L2TP Internet access. Simultaneous 2.4GHz and 5GHz deliver total speeds up to 1200Mbps Supports UPnP, Dynamic DNS, Static Routing.

  • Page 9: The Rear Panel

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER Name Status Indication The router is booted. Power The router is turned off. Flashing The router is booting or upgrading. 2.4G wireless network is working. 2.4G 2.4G wireless network is disabled. 5G wireless network is working.

  • Page 10: Chapter 2 Connecting The Router

    PPPOE option, you will have to enter a Username and Password (provided by your Internet Service Provider) to gain access to the Internet. JCG AC836 router supports easy setup which takes you less than 5 minutes, Netmask, Gateway, Primary DNS or Secondary DNS are NOT required during the installation process.

  • Page 11: Chapter 3 Quick Setup

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER Chapter 3 Quick Setup 1. Enable your PC to “obtain an IP address automatically”. If you are not sure how to do this, please refer to Appendix B: Configure DHCP in your PC 2.

  • Page 12: Dhcp (Auto Config)

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER IP Address - Enter the IP address into this field. Netmask - Enter the subnet mask into this field. It is usually 255.255.255.0. Gateway - Enter the gateway IP address into this field.
  • Page 13 JCG AC836 1200M DUAL BAND GIGABIT ROUTER Wireless 2.4GHz/5GHz - Displays whether the wireless function is enabled or not Wi-Fi SSID – The default SSID of your wireless networks. Secure Key - The default password for your wireless networks. If you are willing to customize your SSID and password, click “Setup...

  • Page 14: Chapter 4 Configuration Page

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER Wait for the router to reboot. Now you can enjoy total wireless speed up to 1200Mbps! Chapter 4 Configuration Page Home page provides a dashboard which lets you see the status of your Internet connection and network at a glance.

  • Page 15: Chapter 5 Status

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER Status- View the connection mode, status, connection time for your internet. Click to edit. Network- View the WAN connection type, IP address, and total clients connected to your network. Click to edit. 2.4G WLAN- View the SSID and number of wireless devices connected to your network.

  • Page 16: Wireless Status

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER 5.2 Wireless Status 1. View the Network name, security mode and MAC address for your wireless networks. Click “Show stations” to check the devices that are connected to your 2.4G or 5G wireless network.

  • Page 17: Clients

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER 5.3 Clients Have a glance of your DHCP host list and Active Host List. Enable “Static IP Binding” to assign an IP address for a certain user. Chapter 6 Network Choose menu “Network”, and you can view or edit the network information, working mode and guess access for your router.

  • Page 18: Wan

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER Host Name- Enter a name for the router. This is used by some who get an IP address automatically from their ISP. For most users, this is not required. (If you IP Address- Enter the router's IP address, factory default: 192.168.1.1...

  • Page 19: Dynamic Ip (Auto Config)

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER IP Address- Enter the IP address provided by your ISP. Netmask- Enter the netmask provided by your ISP, usually is 255.255.255.0. Gateway- Enter the gateway IP address provided by your ISP. Max. Transmission Unit- The normal value for most Ethernet networks is 1500 Bytes.

  • Page 20: Pppoe (Dsl, Pon)

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER Host Name- Enter a host name for your router. Some ISPs may require this information. This allows some users who get IP address automatically from their ISP. For most users, this is not required.

  • Page 21: Mac Clone

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER Click the “Save/Apply” button to save and apply your settings. 6.3 MAC Clone Choose menu “Network→MAC Clone”, enable “MAC Clone Settings” to configure the MAC address of the WAN. Some ISPs require that you register the MAC Address of your adapter. Changes are rarely (Only the PC on your LAN can use the MAC Address Clone function.)

  • Page 22: Ddns

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER WiFi Repeater- Enable this feature to use your router as a range extender. Repeater WiFi Name (SSID)- Name of the selected existing wireless network. Pass Phrase-Enter password for the selected existing wireless network.

  • Page 23: Dyndns.org Ddns

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER To set up for DDNS, follow the instructions below: 1. Enter the User Name for your DDNS account. 2. Enter the Password for your DDNS account. 3. Enter the Domain Name you received from dynamic DNS service provider.

  • Page 24: Www.no-Ip.com Ddns

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER To set up for DDNS, follow the instructions below: 1. Select DDNS Type, please contact your service provider if you are not sure about which type your DDNS is. 2. Enter the User Name for your DDNS account.

  • Page 25: Chapter 7 2.4G Wlan

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER 2.4G/5G- Select to enable guest wireless 2.4GHz/5GHz network, and select to disable guest wireless 2.4GHz/5GHz network. Encryption- Select to enable password for 2.4GHz/5GHz network, and select to disable password for 2.4GHz/5GHz network. Pass Phrase- Create a password for the guest network.

  • Page 26: Wps

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER Network Name - The wireless network name (SSID) that the router uses. The default SSID is set to be JCG-XXXX. Hidden- Select to hide your wireless network from being detected by other users. Select the wireless router will broadcast its name (SSID) on the air.

  • Page 27: Chapter 8 5G Wlan

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER WPS (Wi-Fi Protected Setup) Settings- Select to enable WPS connection for 2.4G wireless network. This feature is disabled by default. Connect a client device to the router using WPS function: 1. Make sure the WPS feature of both client device and router is enabled.

  • Page 28: Wps

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER Channel- This field determines which operating frequency will be used. The default channel is set to Auto, so the router will choose the best channel automatically. Encryption- Select to enable password for 2.4GHz, and select to disable password for 2.4GHz.

  • Page 29: Signal

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER Radio Off- Select On/Off to enable/disable wireless broadcasting. 1/4, 1/2, 3/4 TX Power- Select On to narrow wireless coverage. Date/Time- Set up when to disable wireless broadcasting. 9.2 5G Signal Radio Off- Select On/Off to enable/disable wireless broadcasting.

  • Page 30: Chapter 10 Usb

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER Chapter 10 USB There are 4 submenus under the “USB”: Disk, Samba Server, Media Server Print Server. Click any of them to configure the corresponding functions. 10.1 Disk Choose menu “USB→Disk” to have a glance of the USB storage device connected to the router.

  • Page 31: Samba Server

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER 10.2 Samba Server Choose menu “USB→Samba Server” configure file sharing settings. Samba Server- Select on to enable file sharing across the network. Work Group- Edit name of the work group. NetBIOS Name- Name of router.
  • Page 32 JCG AC836 1200M DUAL BAND GIGABIT ROUTER 4. Enter “admin” as both username and password in the pop-up window. 5. Now you can manage all the shared files in your USB storage device. Method 2: 1. Open Computer and type the server address \\192.168.1.1 in the address bar, then...

  • Page 33: Media Server

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER press Enter. (Check for correct IP address in case it has been changed.) 2. Enter “admin” as both username and password in the pop-up window. 3. Now you can manage all the shared files in your USB storage device.

  • Page 34: Printer Server

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER 1. Enable Media Server on the router. 2. Go to Computer → Network, then click the Media Server Name (JCG-XXXX) in Media Devices section. Note: A third-party DLNA-supported player might be required to view media on your tablet.
  • Page 35 JCG AC836 1200M DUAL BAND GIGABIT ROUTER 3. Click the Start button from the desktop screen. From the Start menu, click Settings. 4. Click Devices on the Settings window. 5. Select Printers & scanners category is on the Settings window, click Searching for devices.
  • Page 36 JCG AC836 1200M DUAL BAND GIGABIT ROUTER 6. Click “Add” to add a new printer to your computer. 7. Select Add a printer using a TCP/IP address or hostname on the Add Printer page. Click Next. 8. Choose TCP/IP Device from the Device Type.
  • Page 37 JCG AC836 1200M DUAL BAND GIGABIT ROUTER automatically copied to the Port name field, add some text (for example, to tick the “Query the printer and automatically select 192.168.1.1_X). the driver to use”. Click Next. Wait for your computer to detect TCP/IP port.
  • Page 38 JCG AC836 1200M DUAL BAND GIGABIT ROUTER 11. Select your printer driver based on your printer model or contact your printer manufacturer for setup kit. Click Next. 12. Enter the name of your printer. Click Next. 38 / 78...
  • Page 39 JCG AC836 1200M DUAL BAND GIGABIT ROUTER 13. Select Share this printer so that others on your network can find and use it. Enter a share name and location for your printer. Click Next. 39 / 78...

  • Page 40: Chapter 11 Qos

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER 14. You have successfully added a printer. If you want to do Print test, just click the button “Print a test page”. Chapter 11 QoS Choose menu “QoS” to create a QoS (Quality of Service) rule to specify prioritization of traffic and minimize the impact caused when the connection is under heavy load.
  • Page 41 JCG AC836 1200M DUAL BAND GIGABIT ROUTER Upload Bandwidth- Maximum upload bandwidth. (1Mbps = 1000Kbps) Download Bandwidth- Maximum download bandwidth. (1Mbps = 1000Kbps) Current Hosts- All devices that are connecting to your router. Limit bandwidth for all devices: 1. Enable bandwidth limit.

  • Page 42: Chapter 12 Traffic

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER Chapter 12 Traffic Choose menu “Traffic” to monitor the volume of internet traffic statistics. This page displays a pie chart which shows the volume of internet traffic statistics used by each device, allowing you to monitor all devices within your network.

  • Page 43: Chapter 13 Management

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER Chapter 13 Management There are 3 submenus under the “Management”: Management, System Setting Time Setting. Click any of them to configure the corresponding functions. 13.1 Management System reboot Auto. Firmware Upgrade- Disable/Enable this feature to forbid/allow automatic upgrade when the latest firmware for your router is available.

  • Page 44: Settings Management

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER Online Upgrade Check Update- Click to check if there is any update available. Download- Click to download the latest firmware file. Online Upgrade- Click to automatically download the latest firmware file and complete upgrade.

  • Page 45: System Setting

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER 13.2 System Setting Language Settings- Select your desired language from the drop-down manual. Administrator Password- Enter a new password twice (both case-sensitive). Click “Save”. Use the new password for future logins. VPN Passthrough- Supports VPN Passthrough for L2TP, IPSec (ESP) and PPTP.

  • Page 46: Chapter 14 Advanced

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER Current Time- The default time set on the router. Time Zone- Select your local time zone from the drop-down list. NTP Server- Enter the address or domain of the NTP and then the router will get the time from the NTP Server preferentially.

  • Page 47: Ipv6

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER 14.1.1 IPv6 JCG AC836 router supports the following IPv6 internet connection types: Static IP connection, DHCPv6, Tunneling Connection (6RD), Tunneling Connection (DS-Lite). Get internet connection information (WAN IPv6 address, IPv6 prefix length, default...
  • Page 48 JCG AC836 1200M DUAL BAND GIGABIT ROUTER Tunneling Connection (6RD=IPv6 Rapid Deployment) 1. Choose Tunneling Connection (6RD) from the IPv6 Operation Mode drop-down list. 2. Enter ISP 6rd prefix and prefix length provided by your ISP. 3. Enter ISP border relay IPv4 address provided by your ISP.

  • Page 49: Routing

    Static routes provide additional routing options to your router. It is a pre-determined path that network data must travel to reach a specific host or network. By default, all JCG routers are set to dynamic routing, normal Internet usage does not require additional static routes.
  • Page 50 JCG AC836 1200M DUAL BAND GIGABIT ROUTER ➢ Comment: Using alphanumeric characters to distinguish this static route. 3. Click Add. 4. The Routing Table will be updated to show the new static route. 5. Select the static route and click “Delete”...

  • Page 51: Nat

    14.2 NAT JCG AC836 router comes with NAT (Network Address Translation) capabilities which enables the router to protect your local network by hiding IP addresses of all connected devices and condensing all devices within your local network into the same public IP address. Occasionally, however, it can cause issues when an external host tries to initiatively communicate with a specified device on the local network.
  • Page 52 JCG AC836 1200M DUAL BAND GIGABIT ROUTER product manufacturer if you are not sure about how. ® Here we take Xbox One for an example to show how to configure forwarding rules and get ® access to Xbox Live. See your gaming documentation or contact the console manufacturer for any service port specification of your game.

  • Page 53: Multi. Port Forwarding

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER “Reboot” 3. Click on the top of the configuration page and wait for the router to apply all settings. 14.2.2 Multi. Port Forwarding This feature allows the router to specify a range of ports to be directed to a specific IP address.

  • Page 54: Dmz (D E - Militarized Zone )

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER IP Address: Enter the IP address of the computer that you need to forward the ports to. In this example, 192.168.1.16 is the IP address of the computer. Protocol: Select the correct protocol type. Since these ports are both TCP and UDP,...

  • Page 55: Upnp (Universal Plug And Play)

    Describes the application that initiates the UPnP request. Refresh: Click this button to update UPnP Port Mapping List. 14.3 Firewall JCG routers come with a powerful built-in firewall which defends your network against “Advanced→Firewall” Filtering, IP hackers and cyber criminals. Choose menu to configure Filtering, MAC Filtering, URL Filtering, Host Filtering, Security.

  • Page 56: Filtering

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER 14.3.1 Filtering disable/enable You may each filtering rule to block and allow incoming and outgoing traffic and data. Utilizing this feature will protect your computer from potential viruses and malware. 14.3.2 IP Filtering...

  • Page 57: Mac Filtering

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER ➢ Filtering Rules: Filtering Rules Select a number from the drop-down menu. JCG routers support up to 48 filtering rules. ➢ All Rules: Click this button to see details of all saved filtering rules.
  • Page 58 JCG AC836 1200M DUAL BAND GIGABIT ROUTER Create a MAC Address Filtering rule ➢ Filtering Rules: Filtering Rules Select a number from the drop-down menu. JCG routers support up to 48 filtering rules. ➢ All Rules: Click this button to see details of all saved filtering rules.

  • Page 59: Url Filtering

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER ➢ Date: Select every day or a specific day for this filtering rule to take effect. ➢ Time: Select 24 Hour or enter a range of time in HH:MM format for this filtering rule to take effect.

  • Page 60: Host Filtering

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER ➢ Filtering Rules: Filtering Rules Select a number from the drop-down menu. JCG routers support up to 48 filtering rules. ➢ All Rules: Click this button to see details of all saved filtering rules.
  • Page 61 JCG AC836 1200M DUAL BAND GIGABIT ROUTER Create a Host Filtering rule ➢ Filtering Rules: Filtering Rules Select a number from the drop-down menu. JCG routers support up to 48 filtering rules. ➢ All Rules: Click this button to see details of all saved filtering rules.

  • Page 62: Security

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER Note: 1. Please specify your time zone once login to the router successfully; otherwise, these functions will not take effect. 2. The time will be lost if the router is turned off. 14.3.6 Security “Security”...

  • Page 63: Management

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER ➢ WAN: Add WAN IP address and only allow IP address in this list to access the router’s configuration page. Leaving this field blank allows all devices in your network to access the router’s configuration page.
  • Page 64 JCG AC836 1200M DUAL BAND GIGABIT ROUTER ➢ System Command: Choose “PING” from the drop-down menu. ➢ PING Number: Set up how many times to send ping requests. ➢ Host Name or IP Address: Enter the website URL or IP address that you want to ping.

  • Page 65: Wol (Wake O Nlan)

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER ➢ System Command: “TRCEROUTE” Choose from the drop-down menu. ➢ Host Name or IP Address: Enter the destination website URL or IP address. ➢ OK: Click this button to send ping requests. ➢ Reset: Click this button to clear ping history.

  • Page 66: Status

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER 14.5 Status “Advanced→Status” Choose menu to view sent and received packets of the LAN, WAN and WLAN, making it easy for you to monitor internet traffic statistics. 14.5.1 Network “Refresh” Utilizing this page to monitor the volume of your network traffic, click update the statistic information on the page.

  • Page 67: Wireless

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER 14.5.3 5G Wireless “Refresh” Utilizing this page to monitor the volume of your 5G wireless network traffic, click “Reset Counter” update the statistic information on the page. Click to reset all statistic values on this page to zero.

  • Page 68: Faq

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER 1. Choose log type from the “Log Level” drop-down menu as needed. 2. Click “Export” to save the system logs to a local disk. 3. Click “Refresh” to update the system logs on the page.
  • Page 69 JCG AC836 1200M DUAL BAND GIGABIT ROUTER configure the router. ➢ If the password has been altered and you are connecting to the wireless network. Open the Network and Sharing Center window. Windows saves the passwords for the networks that you connect to. To see your saved passwords, open the Network Connections window by right-clicking on your network icon in the System Tray and selecting "Open Network and Sharing Center".
  • Page 70 JCG AC836 1200M DUAL BAND GIGABIT ROUTER Q2: I forgot the password to log in the router’s configuration page, what should I do? ➢ The default wireless password is printed on the label beneath the router. Press and hold the reset button for more than 5 seconds. Wait for the router to reboot, connect to the router with default password and re-configure the router.

  • Page 71: Appendix A: Convert Jcg Router Into An Access Point

    4. Re-install or update the drive for your wireless adapter. Appendix A: Convert JCG Router into An Access Point JCG router can be configured as an access point which receives data by wired Ethernet and 71 / 78...
  • Page 72 Follow the steps below to configure your JCG router as an access point: 1. Ingore JCG router’s WAN port Since JCG router does not feature a native AP mode, you will have to avoid using its WAN port at all because it will make the router automatically function as a router and stop functioning as an access point.
  • Page 73 IP addresses for devices connected to this router will range from 192.168.2.2 to 192.168.2.254.) 3. Connect your computer to JCG router Connect your computer to one of the LAN ports of JCG router with an Ethernet cable or via Wi-Fi. 4. Set an unused IP address for JCG router ➢...

  • Page 74: Appendix B: Configure Dhcp In Your Pc

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER successfully converted your JCG router into an access point. Appendix B: Configure DHCP in your PC Dynamic Host Configuration Protocol (DHCP) is the configuration of your Internet Protocol (IP) address, subnet mask, DNS servers, domain name suffix and about 200 other possible options to let your computer communicate with a network automatically via a server or router.
  • Page 75 JCG AC836 1200M DUAL BAND GIGABIT ROUTER 4. Right click on the Local Area Connection icon and select Properties. You will need to have administrator access. 5. In the new window, select Internet Protocol Version 4 (TCP/IPv4) from the list of items and click Properties.

  • Page 76: Appendix C: Find The Ip Address Of Your Pc

    JCG AC836 1200M DUAL BAND GIGABIT ROUTER 6. Ensure the radio buttons beside Obtain an IP address automatically Obtain DNS server address automatically are selected. Click OK. Close the remaining windows. Note: If any IP or DNS information is listed in the new window, you may want to write it down in case you need to restore your settings later.
  • Page 77 JCG AC836 1200M DUAL BAND GIGABIT ROUTER 3. Click an active network connection. 4. Click “Details…” in the pop up window. 5. Your PC’s IP address appears next to IPv4 Address. 77 / 78...
  • Page 78 JCG AC836 1200M DUAL BAND GIGABIT ROUTER 6. Take a note of the IP address and close the remaining windows. COPYRIGHT & TRADEMARKS Specifications are subject to change without notice. is a registered trademark of Yichen (Shenzhen) Technology Co., Ltd. Other brands and product names are trademarks or registered trademarks of their respective holders.

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