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4
Troubleshooting
Destinations normally added at the end of model names, (K), etc. are omitted in this item.
4-1 Procedure for Troubleshooting
Perform troubleshooting in the order shown in Fig. 4-1-1.
System reset
Check
(section 4-2 on
phenomenon
the DZ-MV350A
Service Manual)
: Phenomenon
: Troubleshooting
: Check
Error codes not included in
service manual appear
*1: Messages and error codes will appear on LCD monitor or in viewfinder.
Note:
1) Before troubleshooting or servicing, be sure to obtain customer approval for the following:
a) The image data stored on disc may be lost depending on the details and situation of fault
(defect).
b) The date/time and various settings, including video recording mode, designated by customer
after purchase may in some cases be reset to the defaults before purchase (factory settings).
2) Take note of settings on received product, referring to "4-2-2 System reset procedure" on the DZ-
MV350A service manual (No. 7301E): The notes will be necessary not only for resetting, but for
checking defects that occur under the particular setting conditions.
Problem guide
No message or
(section 4-3 on
error code
the DZ-MV350A
*1
appears
Service Manual)
Messages and
Message
Troubleshooting
*1
appears
(section 4-4 on
the DZ-MV350A
Service Manual)
Major Error
Codes and
Error code
Troubleshooting
*1
appears
(section 4-5-3 on
the DZ-MV350A
Service Manual)
Check
troubleshooting
with the factory
Fig. 4-1-1 Troubleshooting Procedure
4 - 1
Updating
No improvement
unneeded
Check firmware
Trouble
version (section
Diagnosis
4-6-1on the
(section 4-7 in
DZ-MV350A
this manual)
Service Manual)
Updating
needed
Update firmware
(section 4-6-2on
the DZ-MV350A
No improvement
Service Manual)
after updating
Check
troubleshooting
with the factory
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