Group Functions; Call Pickup Groups - Siemens OpenStage 60 User Manual

HiPath 8000 functions
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106

Group functions

To ensure optimum handling of specific calls, your tele-
phone can be assigned to a pickup group and/or a hunt
group.

Call pickup groups

Your service personnel can incorporate multiple tele-
phones in a call pickup group. If your telephone is as-
signed to a pickup group, you can also accept calls in-
tended for other members of the group. Your telephone
can only be assigned to one call pickup group at any one
time.
If you want another member of the group to pick up an
incoming call, simply ignore the call.
Your service personnel can configure a call pickup group
as follows:
Notification:
Calls to a call pickup group are signaled in the same way
as other calls. However, the menu option "Pickup call"
appears instead of "Answer call". In addition, the caller
and the call destination are displayed on the graphic dis-
play. Requests for call pickup groups take priority over
call forwarding and refuse settings.
User-controlled:
This function allows you to query the call pickup group.
If a call is pending for a call pickup group, you can accept
the call in the same way as you would accept a call sig-
naled using the notification function. If there is no call to
pick up, a pop-up message is displayed informing you
that call pickup is not possible.