Milestone Husky M50 Advanced Administrator's Manual

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Summary of Contents for Milestone Husky M50 Advanced

  • Page 1 Milestone Systems Milestone Husky M50 Advanced Administrator's Manual...
  • Page 2: Table Of Contents

    Milestone Husky M50 Advanced Administrator's Manual Contents COPYRIGHT, TRADEMARKS AND DISCLAIMER ......10 BEFORE YOU START ..............11 ................11 NTRODUCTION TO THE HELP ..............11 AVIGATE THE BUILT IN HELP SYSTEM ................... 12 BOUT VIRUS SCANNING ................13 BOUT...
  • Page 3 ANAGEMENT LIENT Change Software License Code ..................28 ....................28 NSTALL CLIENTS Install XProtect Smart Client silently ................28 Install Milestone Mobile server ..................29 ............ 29 OWNLOAD ANAGER DOWNLOAD WEB PAGE Download Manager's default configuration ..............31 Download Manager's standard installers (user) ............. 32 Add/publish Download Manager installer components ..........
  • Page 4 Milestone Husky M50 Advanced Administrator's Manual ......................43 ASICS License information ......................43 Site information ........................47 ................. 48 ERVERS AND HARDWARE Recording servers ......................48 Hardware and remote servers ................... 66 Remove a recording server ....................75 Delete all hardware on a recording server ..............75 ......................
  • Page 5 Milestone Husky M50 Advanced Administrator's Manual Basic users ........................210 ..................210 YSTEM DASHBOARD About system dashboard ....................210 About system monitor ..................... 211 About evidence lock ......................212 About current tasks ......................213 About configuration reports ................... 213 ....................214 ERVER LOGS About logs .........................
  • Page 6 Milestone Husky M50 Advanced Administrator's Manual User Settings tab (options) ..................... 232 Access Control Settings tab (options) ................232 Analytics Events tab (options) ..................233 Event Server tab (options) ....................234 Generic Events tab (options) ..................234 FEATURE CONFIGURATION ............237 ) ......
  • Page 7 About possible Milestone Interconnect setups ............260 Milestone Interconnect and licensing ................261 Add a remote site to your central Milestone Interconnect site_not updated yet ..261 Update remote site hardware ..................262 Establish remote desktop connection to remote system ..........262 Enable playback directly from remote site camera ............
  • Page 8 Milestone Husky M50 Advanced Administrator's Manual About access control integration ................... 270 Configure an integrated access control system ............271 Wizard for access control system integration .............. 271 Access control properties ....................273 LPR ..................... 277 ROTECT LPR system overview ...................... 277 About preparing cameras for LPR ..................
  • Page 9 Milestone Husky M50 Advanced Administrator's Manual ..............328 OVING THE MANAGEMENT SERVER About moving the management server................328 About unavailable management servers ............... 329 Move the system configuration ..................329 ................329 ANAGING THE SERVER About updating the SQL server address ............... 329 Update the log server's SQL address ................
  • Page 10: Copyright, Trademarks And Disclaimer

    Any risk arising from the use of this information rests with the recipient, and nothing herein should be construed as constituting any kind of warranty. Milestone Systems A/S reserve the right to make adjustments without prior notification. All names of people and organizations used in the examples in this text are fictitious. Any resemblance to any actual organization or person, living or dead, is purely coincidental and unintended.
  • Page 11: Before You Start

    Milestone Husky M50 Advanced Administrator's Manual Before you start Introduction to the help The help is divided into sections that each serves a targeted purpose. The sections are structured in a logical flow: System overview (on page 16) Provides an introduction to your video surveillance system, system components, and concepts. This is useful if you are new to the system.
  • Page 12: About Virus Scanning

    Create the following additional exclusions:  File types: .blk, .idx, .pic  C:\Program Files\Milestone or C:\Program Files (x86)\Milestone and all subdirectories.  Exclude network scanning on the following TCP ports: Product TCP ports...
  • Page 13: About Active Directory

    The Milestone Husky Assistant runs when you log in to your Milestone Husky M50 Advanced machine for the first time. Milestone Husky Assistant helps you set up your Milestone Husky M50 Advanced as a standalone system or if it should operate as a recording server or failover recording server.
  • Page 14: Milestone Husky Assistant

    The Recording server or Failover recording server option allows you to set up your Milestone Husky M50 Advanced as a recording server or a failover recording server and to connect this to an existing Management server running on a different machine.
  • Page 15 Click Next when you have made your selection. 5. The Summary page appears. On this page, click either Setup to confirm your choices or Previous to go back to previous pages of the Milestone Husky Assistant and go through the corresponding steps again to make your choices.
  • Page 16: System Overview

    One or more XProtect® Smart Clients.  One or more XProtect Web Clients and/or Milestone Mobile clients if needed. Your system also includes fully integrated Matrix functionality for distributed viewing of video from any camera on your surveillance system to any computer with XProtect Smart Client installed.
  • Page 17: Adistributed System Setup

    Milestone Husky M50 Advanced Administrator's Manual A distributed system setup Example of a system setup. The number of cameras, recording servers, and connected clients, can be as high as you require. Legend: One or more installations of the Management Client...
  • Page 18: Failover Management Server

    The recording server is responsible for communicating with the network cameras and video encoders, recording the retrieved audio and video as well as providing client access to both live and recorded audio and video. The recording server is also responsible for communicating with other Milestone products connected via the Milestone Interconnect technology.
  • Page 19: Event Server

    Milestone Husky M50 Advanced Administrator's Manual Event server The event server handles various tasks related to events, alarms, maps and 3rd party integrations via the MIP Software Development Kit (SDK). Events:  All system events are consolidated in the event server so there are one place and interface for partners to make integrations that utilize system events.
  • Page 20: Virtual Servers

    Milestone Husky M50 Advanced Administrator's Manual With the Active Directory installed, you can add Windows users from Active Directory, but you also have the option of adding basic users without Active Directory. Note that there are certain system limitations related to basic users.
  • Page 21 XProtect Download Manager. About Milestone Mobile client Milestone Mobile client is a mobile surveillance solution closely integrated with the rest of your XProtect system. It runs on your Android tablet or smartphone, your Apple tablet, smartphone or ®...
  • Page 22 XProtect system. If you want to use Milestone Mobile client with your system, you must add a Mobile server to establish the connection between the Milestone Mobile client and your system. Once the Mobile server is set up, download the Milestone Mobile client for free from Google Play, App Store or Windows Phone Store to start using Milestone Mobile.
  • Page 23: About Licenses

    It also enables you to run the hardware device multiple times on one site or multiple times on multiple sites. You need a camera license for each enabled interconnected camera in a Milestone Interconnect setup.
  • Page 24: About Local Ip Address Ranges

    Milestone Husky M50 Advanced Administrator's Manual About local IP address ranges When a client, such as XProtect Smart Client, connects to a surveillance system, an amount of initial data communication, including the exchange of contact addresses goes on in the background. This happens automatically, and is transparent to users.
  • Page 25: About Writing Ipv6 Addresses

    Milestone Husky M50 Advanced Administrator's Manual Devices You can use devices (cameras, inputs, outputs, microphones, speakers) with a different IP version than that being used for server communication provided your network equipment and the recording servers also support the devices' IP version. See also the illustration below.
  • Page 26: Configure The System In The Management Client

    Even if information is presented as a checklist, a completed checklist does not in itself guarantee that the system matches the exact requirements of your organization. To make the system match the needs of your organization, Milestone recommends that you monitor and adjust the system continuously.
  • Page 27 Milestone Husky M50 Advanced Administrator's Manual You have finished the initial installation of your system. See Install the system. Change the trial SLC to a permanent SLC (if required). See Change Software License Code (on page 28). Log in to the Management Client.
  • Page 28: Change Software License Code

    MilestoneXProtectSmartClient_x64.exe for 32-bit and 64-bit versions respectively. You find the file in a subfolder under the folder httpdocs. The httpdocs folder is located under the folder in which your Milestone surveillance software is installed. The path is typically: C:\Program Files\Milestone\XProtect Management Server\IIS\httpdocs\XProtect Smart...
  • Page 29: Install Milestone Mobile Server

    3. Follow the instructions on the screen to install. Once you have installed the Milestone Mobile server, you can use Milestone Mobile client and XProtect Web Client with your system. To reduce the overall use of system resources on the computer running the management server, install the Milestone Mobile server on a separate computer.
  • Page 30 On the management server, you can access the web page from Windows' Start menu, select Programs > Milestone > Administrative Installation Page. Otherwise you can enter the URL: http://[management server address]:[port]/installation/admin/ [management server address] is the IP address or host name of the management server, and [port] is the port number which you have configured IIS to use on the management server.
  • Page 31: Download Manager's Default Configuration

    Milestone Husky M50 Advanced Administrator's Manual Windows' Start menu, select Programs > Milestone > Public Installation Page. Otherwise you can enter the URL: http://[management server address]:[port]/installation/ [management server address] is the IP address or host name of the management server, and [port] is the port number which you have configured IIS to use on the management server.
  • Page 32: Download Manager's Standard Installers (User)

     Axis One-click Connection Component - only available here  Milestone Mobile server - only available here  More options may be available in your organization. For installation of device packs, see Device pack installer - must be downloaded (on page 34).
  • Page 33: Hide/Remove Download Manager Installer Components

    Remove the installation of components on the management server. The components disappear from the Download Manager, but installation files for the components are kept at C:\Program Files (x86)\Milestone\XProtect Download Manager, so you can re-install them later if required. In the Download Manager, click Remove features.
  • Page 34: Device Pack Installer - Must Be Downloaded

    So, if you need to reinstall the device pack or make the device pack installer available, you must first add or publish the latest device pack installer to the Download Manager: 1. Get the newest device pack from the download page on the Milestone website http://www.milestonesys.com/downloads.
  • Page 35: First Time Use

    You can select which action to take if a camera database becomes corrupted. The actions include several database repair options. While it is good to have such options, Milestone recommends that you take steps to ensure that your camera databases do not become corrupted.
  • Page 36: About Daylight Saving Time

    This may occasionally lead to confusion. If your cameras support timestamps, Milestone recommends that you auto-synchronize camera and system time through a time server for consistent synchronization.
  • Page 37: Management Client Overview

    Milestone Husky M50 Advanced Administrator's Manual Management Client overview About login authorization If you encounter a second dialog during login, you need additional login authorization to get access to the Management Client. When you log into the Management Client, you may be asked to for additional authorization of your login.
  • Page 38 Milestone Husky M50 Advanced Administrator's Manual  When you work with rules, time and notification profiles, users, roles:  When you view logs: www.milestonesys.com First time use...
  • Page 39: Panes Overview

    The site name is visible at the top of the pane. The features are grouped into categories that reflect the functionality of the software. Federated Site Hierarchy pane: This is your navigation element that displays Milestone Federated Architecture sites and their parent/child links.
  • Page 40: Menu Overview

    Milestone Husky M50 Advanced Administrator's Manual Preview pane: The Preview pane appears when you work with recording servers and devices. It shows preview images from the selected cameras or displays information about the state of the device. The example shows a camera preview image with information about the resolution and data rate of the camera's live stream: By default, the information shown with the camera preview images concerns live streams.
  • Page 41: View Menu

    Milestone Husky M50 Advanced Administrator's Manual View menu Name Description Reset the layout of the different panes in the Management Client to Reset Application Layout their default settings. Toggle the Preview pane on and off when working with recording Preview Window servers and devices.
  • Page 42: Tools Menu

    Milestone Husky M50 Advanced Administrator's Manual Name Description Is always available and reloads the requested information from the Refresh management server. Tools menu Name Description Manage registered services. Registered Services See About the service channel (on page 339). Add XProtect Enterprise servers to your system and manage the integration of the added servers.
  • Page 43: Management Client Elements

    Milestone Husky M50 Advanced Administrator's Manual Management Client elements Basics License information You can keep track of the licenses on this site and on all other sites licensed on the same software license code (SLC). Installed Products Lists all installed products on this site: ...
  • Page 44 License type - hardware device: The total number of obtained and activated hardware device licenses on all sites using this SLC. If you run Milestone Interconnect, the total number of obtained and activated Milestone Interconnect camera licenses on all sites using this SLC. ...
  • Page 45 It also enables you to run the hardware device multiple times on one site or multiple times on multiple sites. You need a camera license for each enabled interconnected camera in a Milestone Interconnect setup.
  • Page 46 If the computer that runs the Management Client does not have Internet access, you can activate licenses offline. First you export the license request and provide it to Milestone, who then actives the licenses. When you receive the activated licenses, you import them into your system: 1.
  • Page 47: Site Information

    Administrator's Manual Get additional licenses If you want to add or if you have already added more hardware devices, Milestone Interconnect systems, or doors than you currently have licenses for, you must buy additional licenses to enable the devices to send data to your system.
  • Page 48: Servers And Hardware

    You can still access recordings on such older recording servers, but if you want to change their configuration, make sure they match the current version. Milestone recommends that you upgrade all recording servers in your system to the same version as your management server.
  • Page 49 Milestone Husky M50 Advanced Administrator's Manual 3. After a moment, the recording server is authorized and ready for further configuration via the tabs. Change/verify the basic configuration of a recording server If your Management Client does not list all the recording servers you have installed, the most likely reason is that you have configured the setup parameters (for example, the IP address or host name of the management server) incorrectly during installation.
  • Page 50 Milestone Husky M50 Advanced Administrator's Manual Icon Description Recording server is running Recording server is communicating Recording server requires attention: This icon typically appears because the Recording Server service is stopped. 1) Right-click the recording server icon in the notification area.
  • Page 51 Milestone Husky M50 Advanced Administrator's Manual Info tab properties Name Description Used when the recording server is listed in the system and clients. The name does not have to be unique. Name When you rename a recording server, the name is changed globally in the Management Client.
  • Page 52 The following mostly mentions cameras and video, but speakers, microphones, audio and sound also apply. Important: Milestone recommends that you use a dedicated hard disk drive for the recording server database to prevent low disk performance. When you format the hard disk, it is important to change its Allocation unit size setting from 4 to 64 kilobytes.
  • Page 53 Milestone Husky M50 Advanced Administrator's Manual  Encryption  Frames Per Second (FPS). The size fields define the size of the camera's database, exemplified by the cylinder, and its archive(s) respectively: Recordings' way from recording database to archive to deletion By means of retention time and size setting for the recording database, exemplified by the white area in the cylinder, you define how old recordings must be before they are archived.
  • Page 54 Milestone Husky M50 Advanced Administrator's Manual Add a new recording storage You always create one storage with a predefined recording database named Recording. You cannot rename it. Apart from a recording database, a storage can contain a number of archives.
  • Page 55 Milestone Husky M50 Advanced Administrator's Manual 1. To edit a storage, select its recording database in the Recording and archiving configuration list. To edit an archive, select the archive database. 2. Click the Edit Recording Storage button located below the Recording and archiving configuration list.
  • Page 56 Milestone Husky M50 Advanced Administrator's Manual The sub-directories are named after the device, followed by an indication of where the recordings came from (edge camera or via SMTP), plus the date and time of the most recent database record contained in the sub-directory.
  • Page 57 Milestone Husky M50 Advanced Administrator's Manual To back up the recordings from a particular camera from a particular period of time, back up the contents of the relevant sub-directories only. For example everything under: ...F:\OurArchive\Archive1\Camera 1 on Axis Q7404 Video Server(10.100.50.137) - 2011-10-05T11:23:47+02:00\...
  • Page 58 Milestone Husky M50 Advanced Administrator's Manual Storage and Recording Settings properties Available functionality depends on the system you are using. See Product comparison chart for more information. In the Storage and Recording Settings dialog box, specify the following: www.milestonesys.com Management Client elements...
  • Page 59 Milestone Husky M50 Advanced Administrator's Manual Name Description Name Rename the storage if needed. Names must be unique. Specify the path to the directory to which you save recordings in this storage. The storage does not necessarily have to be located on the recording server computer.
  • Page 60 Milestone Husky M50 Advanced Administrator's Manual Archive Settings properties In the Archive Settings dialog box, specify the following: Name Description Name Rename the storage if needed. Names must be unique. Specify the path to the directory to which you save recordings in this storage.
  • Page 61 Milestone Husky M50 Advanced Administrator's Manual Failover tab (recording server) Available functionality depends on the system you are using. See Product comparison chart for more information. If your organization uses failover recording servers, use the Failover tab to assign failover servers to recording servers, see Failover tab properties (on page 61).
  • Page 62 Milestone Husky M50 Advanced Administrator's Manual Name Description None Select a setup without failover. Primary failover server group / Select a regular failover setup with one primary and possibly one Secondary failover sever secondary failover server group. group Select a hot standby setup with one dedicated recording server as Hot standby server hot standby server.
  • Page 63 Milestone Husky M50 Advanced Administrator's Manual With multicasting, you work with a defined group of recipients, based on options such as IP address ranges, the ability to enable/disable multicast for individual cameras, the ability to define largest acceptable data packet size (MTU), the maximum number of routers a data packet must be forwarded between (TTL), and so on.
  • Page 64 Milestone Husky M50 Advanced Administrator's Manual Name Description In the Start field, specify the first IP address in the required range. IP address Then specify the last IP address in the range in the End field. In the Start field, specify the first port number in the required range.
  • Page 65 Milestone Husky M50 Advanced Administrator's Manual Network tab (recording server) You define a recording server's public IP address on the Network tab. Why use a public address? When an access client, such as XProtect Smart Client, connects to a surveillance system, an amount of initial data communication, including the exchange of contact addresses, is shared in the background.
  • Page 66: Hardware And Remote Servers

    The Add Hardware wizard helps you detect hardware like cameras and video encoders on your network and add them to the recording servers on your system. The wizard also helps you add remote recording servers for Milestone Interconnect setups. Only add hardware to one recording server at a time.
  • Page 67 You can select this option every time you add new hardware to your network and want to use it in your system. You cannot use this option to add remote systems in Milestone Interconnect setups. The system scans your network for relevant hardware and...
  • Page 68 Milestone Husky M50 Advanced Administrator's Manual 1. Expand the recording server, right-click the hardware you want to disable. 2. Select Enabled to clear or select it. Edit hardware You can edit basic settings, such as IP address/host name, for added hardware: 1.
  • Page 69 Milestone Husky M50 Advanced Administrator's Manual Consult your camera vendor to get a certificate for your hardware and upload it to the hardware, before you continue with the steps below: 1. In the Overview pane, right-click the recording server and select the hardware.
  • Page 70 Milestone Husky M50 Advanced Administrator's Manual Manage hardware Info tab (hardware) For information about the Info tab for remote servers, see Info tab (remote server) (on page 73). Info tab (hardware) Name Description Enter a name. The system uses the name whenever the hardware is listed in the system and in the clients.
  • Page 71 Milestone Husky M50 Advanced Administrator's Manual The content of the Settings tab is determined by the selected hardware, and varies depending on the type of hardware. For some types of hardware, the Settings tab displays no content at all or read-only content.
  • Page 72 Milestone Husky M50 Advanced Administrator's Manual 4. In the PTZ Protocol column, select which positioning scheme you want to use: Absolute: When operators use PTZ controls for the camera, the camera is adjusted relative to a fixed position, often referred to as the camera's home position...
  • Page 73 Address The host name or IP address of the remote system. (Applies only to Milestone Arcus™-enabled hardware) Opens the default home page of the hardware vendor. You can use this page for administration of the hardware or system. The unique system ID of the remote site used by XProtect to, for Remote system ID example, manage licenses.
  • Page 74 1. Right-click the relevant remote server in the Overview pane and select Update Hardware. 2. The dialog box lists all changes (devices removed, updated and added) in the remote system since you established or last refreshed the Milestone Interconnect setup. Click Confirm to update your central site with these changes.
  • Page 75: Remove A Recording Server

    Milestone Husky M50 Advanced Administrator's Manual Remove a recording server Important: If you remove a recording server, all configuration specified in the Management Client is removed for the recording server, including all of the recording server's associated hardware (cameras, input devices, and so on).
  • Page 76: Working With Device Groups

    Milestone Husky M50 Advanced Administrator's Manual Working with device groups About device groups Grouping of devices into device groups is part of the Add Hardware wizard, but you can always modify the groups and add more groups if needed. You can benefit from grouping different types of devices (cameras, microphones, speakers, metadata, inputs, and outputs) on your system: ...
  • Page 77 Milestone Husky M50 Advanced Administrator's Manual Add a device group 1. In the Overview pane, right-click the device type under which you want to create a device group. 2. Select Add Device Group. 3. In the Add Device Group dialog box, specify a name and description of the new device group: The description appears when you pause the mouse pointer over the device group in the device group list.
  • Page 78: Working With Devices

    A dedicated audio module has devices that represent microphones and speaker inputs and outputs.  In a Milestone Interconnect setup, the remote system appears as hardware with all devices from the remote system listed in one list. The system automatically adds the hardware’s devices when you add hardware.
  • Page 79 Milestone Husky M50 Advanced Administrator's Manual For information about supported hardware, see the supported hardware page on the Milestone website http://www.milestonesys.com/Support/Technical- Support/supportedhardware/xprotectcorporate/. The following sections describe each of the device types with links to the tabs you can use to manage them.
  • Page 80 Milestone Husky M50 Advanced Administrator's Manual For information about supported hardware, see the supported hardware page on the Milestone website http://www.milestonesys.com/Support/Technical- Support/supportedhardware/xprotectcorporate/. Roles determine the users' right to listen to microphones. You cannot listen to microphones from the Management Client.
  • Page 81 A third party system or integration via a generic metadata driver. The device-generated metadata is automatically linked to one or more devices on the same hardware. For information about supported hardware, see the supported hardware page on the Milestone website http://www.milestonesys.com/Support/Technical- Support/supportedhardware/xprotectcorporate/.
  • Page 82 Add Hardware wizard or afterwards. Input devices do not require separate licenses. You can use as many input devices as required on your system. For information about supported hardware, see the supported hardware page on the Milestone website http://www.milestonesys.com/Support/Technical- Support/supportedhardware/xprotectcorporate/.
  • Page 83 Add Hardware wizard or afterwards. Output devices do not require separate licenses. You can use as many output devices as required on your system. For information about supported hardware, see the supported hardware page on the Milestone website http://www.milestonesys.com/Support/Technical- Support/supportedhardware/xprotectcorporate/.
  • Page 84 Milestone Husky M50 Advanced Administrator's Manual 3. Select/clear the check box to activate/deactivate the selected output. When an output is activated, the indicator lights up green: 4. Alternatively, click the rectangular button to activate the output for the duration defined in the Output Trigger Time setting on the Settings tab (this feature/setting may not be available for all outputs).
  • Page 85 Milestone Husky M50 Advanced Administrator's Manual Cam- Micro- Spea- Meta- Out- Description phone data Device enabled and retrieving data: The device is enabled and you retrieve a live stream. Device recording: The device is recording data on the system. Device temporarily stopped or has no feed: When stopped, no information is transferred to the system.
  • Page 86 Milestone Husky M50 Advanced Administrator's Manual Info tab (devices) About the Info tab On the Info tab, you can view and edit basic information about a device in a number of fields. All devices have an Info tab. Example of Info tab from a camera.
  • Page 87 Milestone Husky M50 Advanced Administrator's Manual Name Description The name is used whenever the device is listed in the system and clients. Name When you rename a device, the name is changed globally in the Management Client. Enter a description of the device (optional).
  • Page 88 Milestone Husky M50 Advanced Administrator's Manual Settings tab (devices) About the Settings tab On the Settings tab, you can view and edit settings for a device in a number of fields. All devices have a Settings tab. The values appear in a table as changeable or read-only. When you change a setting to a non-default value, the value appears in bold.
  • Page 89 Milestone Husky M50 Advanced Administrator's Manual About camera settings You can view or edit settings, such as:  default frame rate  resolution  compression  the maximum number of frames between keyframes  on-screen date/time/text display for a selected camera, or for all cameras within a device group.
  • Page 90 Milestone Husky M50 Advanced Administrator's Manual Streams tab (devices) About the Streams tab The following devices have a Streams tab:  Cameras The Streams tab lists by default a single stream. It is the selected camera's default stream, used for live and recorded video.
  • Page 91 See the camera's documentation for more information. To see if a camera offers different types of streams, see the Settings tab. The number of available streams in a Milestone Interconnect setup depends on the capabilities of the interconnected system. Add a stream 1.
  • Page 92 Milestone Husky M50 Advanced Administrator's Manual Important: If you set a stream to Default or Record, the stream is always running independent of the Live Mode setting. Selecting When needed and Always have the same effect in the system and if you select Never, the stream is running, but cannot be viewed live.
  • Page 93 Milestone Husky M50 Advanced Administrator's Manual Record tab (devices) About the Record tab The following devices have a Record tab:  Cameras  Microphones  Speakers  Metadata Recordings from a device are only saved in the database when you have enabled recording and the recording-related rule criteria are met.
  • Page 94 Milestone Husky M50 Advanced Administrator's Manual Parameters that cannot be configured for a device are grayed out. Record tab, example from camera www.milestonesys.com Management Client elements...
  • Page 95 Milestone Husky M50 Advanced Administrator's Manual Enable/disable recording Recording is by default enabled. To enable/disable recording: 1. In the Site Navigation pane, select Recording Servers. 2. Select the relevant device in the Overview pane. 3. On the Record tab, select or clear the Recording check box.
  • Page 96 Milestone Husky M50 Advanced Administrator's Manual Devices that support pre-buffering Cameras, microphones and speakers support pre-buffering. For speakers, the streams are only sent when the XProtect Smart Client user uses the Talk to speaker function. This means that depending on how your speaker streams are triggered to be recorded there is little or no pre-buffering available.
  • Page 97 Milestone Husky M50 Advanced Administrator's Manual Add to roles: You must grant the right to start and stop manual recording to the client users on each camera in Roles on the Device tab. Use in rules: The events you can use when you create rules related to manual recording are: ...
  • Page 98 About remote recording The remote recording option is only available if the selected camera supports edge storage or is a camera in a Milestone Interconnect setup. To ensure that all recordings are saved in case of network issues, select Automatically retrieve remote recordings when connections are restored.
  • Page 99 Milestone Husky M50 Advanced Administrator's Manual  For a Milestone Interconnect remote system, recordings are retrieved from the remote systems' recording servers. You can use the following functionality independently of the automatic retrieval:  Manual recording.  The Retrieve and store remote recordings from <devices> rule.
  • Page 100 Milestone Husky M50 Advanced Administrator's Manual Presets tab (devices) About the Presets tab The following devices have a Presets tab:  PTZ cameras that support preset positions On the Presets tab, you can create or import preset positions, for example: ...
  • Page 101 Milestone Husky M50 Advanced Administrator's Manual  For manual activation by the XProtect Smart Client users. Presets tab, with eight preset positions defined Add a preset position (type 1) To add a preset position for the camera: 1. Click Add New. The Add Preset window appears: www.milestonesys.com...
  • Page 102 Milestone Husky M50 Advanced Administrator's Manual 2. The Add Preset window displays a live preview image from the camera. Use the navigation buttons and/or sliders to move the camera to the required position. 3. Specify a name for the preset position in the Name field.
  • Page 103 Milestone Husky M50 Advanced Administrator's Manual 1. Import the presets into the system by selecting Use presets from device. 2. Any presets you have previously defined for the camera are deleted and affect any defined rules and patrolling schedules as well as remove the presets available for the XProtect Smart Client users.
  • Page 104 Milestone Husky M50 Advanced Administrator's Manual 2. Click Edit. This opens the Edit Preset window: Example only. Features are camera-dependent 3. The Edit Preset window displays a live preview image from the preset position. Use the navigation buttons and/or sliders to change the preset position as required.
  • Page 105 Milestone Husky M50 Advanced Administrator's Manual Patrolling tab (devices) About the Patrolling tab The following devices have a Patrolling tab:  Cameras On the Patrolling tab, you can create patrolling profiles - the automatic movement of a PTZ (pan-tilt- zoom) camera between a number of preset positions.
  • Page 106 Milestone Husky M50 Advanced Administrator's Manual Patrolling profiles are the definitions of how patrolling should take place. This includes the order in which the camera should move between preset positions and how long it should remain at each position. You can create an unlimited number of patrolling profiles and use them in your rules. For example, you may create a rule specifying that one patrolling profile should be used during daytime opening hours and another during nights.
  • Page 107 Milestone Husky M50 Advanced Administrator's Manual 3. Click OK. The button is disabled if the name is not unique. The new patrolling profile is added to the Profile list. You can now specify the preset positions and other settings for the patrolling profile.
  • Page 108 Milestone Husky M50 Advanced Administrator's Manual 2. Select the preset position for which you want to change the time: 3. Specify the time in the Wait time (sec.) field: 4. If required, repeat for other preset positions. Customize transitions By default, the time required for moving the camera from one preset position to another, known as transition, is estimated to be three seconds.
  • Page 109 Milestone Husky M50 Advanced Administrator's Manual 3. In the list, select the transition: 4. Specify the estimated transition time (in number of seconds) in the Expected time (sec.) field: 5. Use the Speed slider to specify the transition speed. When the slider is in its rightmost position, the camera moves with its default speed.
  • Page 110 Milestone Husky M50 Advanced Administrator's Manual You can specify how much time should pass before regular patrolling is resumed after a manual interruption: 1. Select Tools > Options. 2. On the Options window's General tab, select the amount of time in the Timeout for manual PTZ sessions list (default is 15 seconds).
  • Page 111 Milestone Husky M50 Advanced Administrator's Manual 360° Lens tab (devices) About the 360° Lens tab The following devices have a 360° Lens tab:  Fixed cameras with a dedicated ImmerVision 360° lens On the 360° Lens tab, you can enable and configure panomorph support for the selected camera.
  • Page 112 Milestone Husky M50 Advanced Administrator's Manual Events tab (devices) About the Events tab The following devices have an Events tab:  Cameras  Microphones  Inputs In addition to the system's event, some devices can be configured to trigger events. You can use these events when creating event-based rules in the system.
  • Page 113 Milestone Husky M50 Advanced Administrator's Manual 5. In the toolbar, click Save. Specify event properties You can specify properties for each event you have added. The number of properties depends on the device and the event. In order for the event to work as intended, you must specify some or all of the properties identically on the device as well as on this tab.
  • Page 114 Milestone Husky M50 Advanced Administrator's Manual Client tab (devices) About the Client tab The following devices have a Client tab:  Cameras On the Client tab you can specify which other devices are viewed and heard when you use the camera in XProtect Smart Client.
  • Page 115 Milestone Husky M50 Advanced Administrator's Manual Name Description The system supports multicast of live streams from the recording server to XProtect Smart Client. To enable multicast of live streams from the selected camera, select the check box. Live multicast You must also configure multicasting for the recording server. See About multicasting (on page 62).
  • Page 116 As an alternative, some PTZ cameras support enabling of a position based privacy mask in the camera itself. In a Milestone Interconnect setup, the central system disregards privacy masking defined in a remote system. Enable/disable privacy masking The privacy masking feature is disabled by default.
  • Page 117 Milestone Husky M50 Advanced Administrator's Manual To enable/disable the privacy masking feature for a camera:  Select/clear the Privacy Mask tab's Privacy masking check box. Specify privacy mask settings When you enable privacy masking, the preview image is divided into selectable sections by a grid.
  • Page 118 Hiding regions may provide a less obscured view of the preview Show Privacy Mask image. Milestone recommends that you keep the Show privacy mask box selected to avoid that regions exist without you or your colleagues being aware of it.
  • Page 119 Before you configure motion detection for a camera, Milestone recommends that you have configured the camera's image quality settings, for example resolution, video codec and stream settings on the Settings tab.
  • Page 120 Motion detection is per default set up for dynamic sensitivity. To adjust the sensitivity level manually, see Enable manual sensitivity (on page 120). Milestone recommends that you do not enable manual sensitivity because:  With dynamic sensitivity, the system calculates and optimizes the sensitivity level automatically and suppresses the motion detections that come from noise in the images.
  • Page 121 Milestone Husky M50 Advanced Administrator's Manual 3. Select a slider position in which only detections you consider motion are highlighted. Highlighted motion in the preview image You can compare and set the exact sensitivity setting between cameras by the number in the right side of the slider.
  • Page 122 Milestone Husky M50 Advanced Administrator's Manual Lets you optimize motion detection performance by analyzing only a selected percentage of the image, for example 25%. By analyzing 25%, only every fourth pixel in the image is analyzed instead of all pixels.
  • Page 123: Client

    Milestone Husky M50 Advanced Administrator's Manual Client About clients Available functionality depends on the system you are using. See Product comparison chart for more information. The Client section of the Management Client consists of: Name Description XProtect Smart Wall is an add-on that allows you to send view content from XProtect Smart Client to dedicated video wall.
  • Page 124: Smart Client Profiles

    Milestone Husky M50 Advanced Administrator's Manual About view groups and roles By default, each role you define in the Management Client is also created as a view group. When you add a role in the Management Client, the role by default appears as a view group for use in clients.
  • Page 125 Milestone Husky M50 Advanced Administrator's Manual Add and configure a Smart Client profile You must create a Smart Client profile before you can configure it. 1. Right-click Smart Client Profiles. 2. Select Add Smart Client Profile. 3. In the Add Smart Client Profile dialog box, type a name and description of the new profile and click OK.
  • Page 126 Milestone Husky M50 Advanced Administrator's Manual 6. Specify which cameras Guard (Selected cameras) can use. 7. Assign the Live only Smart Client profile and the Daytime only time profile to the Guard (Selected cameras) role to connect the three elements.
  • Page 127 Milestone Husky M50 Advanced Administrator's Manual Description Name and description, priority of existing profiles and an overview of which roles use the profile. Info If a user is a member of more than one role, each with their individual Smart Client profile, the user gets the Smart Client profile with the highest priority.
  • Page 128: Management Client Profiles

    Milestone Husky M50 Advanced Administrator's Manual Management Client profiles About Management Client profiles Available functionality depends on the system you are using. See Product comparison chart for more information. Management Client profiles allow system administrators to modify the Management Client user interface for other users.
  • Page 129 Milestone Husky M50 Advanced Administrator's Manual 3. In the Overview pane, click the profile and go to the Info tab or Profile tab to configure the profile. Management Client profile properties Info tab (Management Client Profiles) On the Info tab, you can set the following for Management Client profiles:...
  • Page 130 Milestone Husky M50 Advanced Administrator's Manual Navigation element Description Allows the administrator user associated with the Management Basics Client profile to see License Information and Site Information. Allows the administrator user associated with the Management Remote Connect Services Client profile to see Axis One-click Camera Connection.
  • Page 131: Matrix

    Milestone Husky M50 Advanced Administrator's Manual Device channel Description Allows the administrator user associated with the Management Cameras Client profile to see some or all camera-related settings and tabs. Allows the administrator user associated with the Management Microphones Client profile to see some or all microphone-related settings and tabs.
  • Page 132 Milestone Husky M50 Advanced Administrator's Manual  computers running a dedicated Matrix application and  computers running XProtect Smart Client. To see a list of Matrix recipients configured in the Management Client, expand Client in the Site Navigation pane, then select Matrix. A list of Matrix configurations is displayed in the Properties pane.
  • Page 133: Rules And Events

    Milestone Husky M50 Advanced Administrator's Manual 6. Click Finish if the rule is complete or define if required additional actions and/or a stop action. If you delete a Matrix-recipient, any rule that includes the Matrix-recipient stops working. Send the same video to several XProtect Smart Client views If the Matrix-recipient is XProtect Smart Client, you can send the same video to Matrix positions in several of XProtect Smart Client’s views, provided the views' Matrix positions share the same port...
  • Page 134: About Actions And Stop Actions

    Milestone Husky M50 Advanced Administrator's Manual  Rules: Rules are a central element in the system. The behavior of your surveillance system is to a very large extent determined by rules. When creating a rule, you can work with all types of events.
  • Page 135 Milestone Husky M50 Advanced Administrator's Manual Action Description Start recording on Start recording and saving data in the database from the selected devices. <devices> When your select this type of action, the Manage Rule wizard prompts you to specify: When recording should start. This happens either immediately or a number of seconds before the triggering event/beginning of the triggering time interval and on which devices the action should take place.
  • Page 136 Sets a specific XProtect Smart Wall monitor to display live video from the <monitor> to show selected cameras on this site or any child site configured in Milestone Federated Architecture. No mandatory stop action: This type of action does not require a stop action.
  • Page 137 Milestone Husky M50 Advanced Administrator's Manual Action Description the stop action: Restore default recording frame rate of keyframes for H.264/MPEG4 Without this stop action, the default setting would potentially never be restored. You also have the option of specifying further stop actions.
  • Page 138 Milestone Husky M50 Advanced Administrator's Manual Action Description Start patrolling on Begins PTZ patrolling according to a particular patrolling profile for a <device> using particular PTZ camera with a particular priority. This is an exact definition of <profile> with PTZ how patrolling should be carried out, including the sequence of preset priority <priority>...
  • Page 139 Milestone Husky M50 Advanced Administrator's Manual Action Description <priority> one camera can be selected. It is not possible to select several preset positions. This type of action requires that the devices to which the action is linked are PTZ devices.
  • Page 140 Milestone Husky M50 Advanced Administrator's Manual Action Description Send notification to Sends a notification, using a particular notification profile. When you select <profile> this type of action, the Manage Rule wizard prompts you to select a notification profile, and which devices to include pre-alarm images from. You can only select one notification profile and you cannot select several notification profiles.
  • Page 141 Milestone Husky M50 Advanced Administrator's Manual Action Description Apply new settings Changes device settings on one or more devices. When you select this type on <devices> of action, the Manage Rule wizard prompts you to select relevant devices, and you can define the relevant settings on the devices you have specified.
  • Page 142: Events Overview

    Show <access Lets access request notifications pop up on the XProtect Smart Client screen request when the criteria for the triggering events are met. Milestone recommends notification> that you use access control events as triggering events for this action, because access request notifications typically are configured for operating on related access control commands and cameras.
  • Page 143 Milestone Husky M50 Advanced Administrator's Manual Hardware: Some hardware is capable of creating events themselves, for example to detect motion. You can use these as events but you must configure them on the hardware before you can use them in the system.
  • Page 144 Milestone Husky M50 Advanced Administrator's Manual Devices - Predefined events: Event Description Occurs when a bookmark is made in live or playback mode in the Bookmark Reference clients. Also, a requirement for using the Default record on Requested bookmark rule.
  • Page 145 Milestone Husky M50 Advanced Administrator's Manual Event Description Occurs when a client user stops a recording session for a camera. Manual Recording Stopped If the rule system also have started a recording session it continues recording even after the manual recording is stopped.
  • Page 146 Milestone Husky M50 Advanced Administrator's Manual Event Description Occurs when a manually operated PTZ session (as opposed to a PTZ session based on scheduled patrolling or automatically triggered by an event) is stopped on a camera. PTZ Manual Session Stopped This type of event requires that the cameras to which the event is linked are PTZ cameras.
  • Page 147 Milestone Husky M50 Advanced Administrator's Manual  Countless other purposes. For example, you may create user-defined events which occur if a particular type of data is received from a device. See About user-defined events (on page 165) for more information.
  • Page 148 Milestone Husky M50 Advanced Administrator's Manual Recording servers: Event Description Occurs when an archive for a recording server becomes available Archive Available after having been unavailable (see Archive Unavailable). Occurs when an archive for a recording server becomes unavailable, for example if the connection to an archive located on a network drive is lost.
  • Page 149: Rules

    Milestone Husky M50 Advanced Administrator's Manual Event Description Occurs when a recording server becomes available again, and can Failover Stopped take over from a failover recording server. Events from add-on products and integrations: Events from add-on products and integrations can be used in the rule system, for example: ...
  • Page 150 For example, a rule specifying that a camera should record does not work as intended if recording is not enabled for the relevant camera. Before creating a rule, Milestone recommends that you verify that the devices involved can perform as intended.
  • Page 151 Milestone Husky M50 Advanced Administrator's Manual Default rule Description Ensures that PTZ cameras go to their respective default preset positions after you have operated them manually. This rule is not enabled by default. Goto Preset when PTZ is done Even when you have enabled the rule, you must have defined default preset positions for the relevant PTZ cameras in order for the rule to work.
  • Page 152 Milestone Husky M50 Advanced Administrator's Manual Default rule Description Ensures that data feeds from all connected cameras are automatically fed to the system. While the default rule enables access to connected cameras' data Start Metadata Feed feeds immediately upon installing the system, it does not guarantee that data is recorded, as cameras' recording settings must be specified separately.
  • Page 153 Milestone Husky M50 Advanced Administrator's Manual Default rule Text to type Perform an action on PTZ Manual Session Stopped from All Cameras Goto preset when PTZ is done Move immediately to default preset on the device on which event occurred...
  • Page 154 Milestone Husky M50 Advanced Administrator's Manual for example in order to see whether one rule conflicts with another rule, not even if you use the Validate All Rules feature. Note that you cannot validate whether configuration of prerequisites outside the rule itself may prevent the rule from working.
  • Page 155 Milestone Husky M50 Advanced Administrator's Manual Example Explanation On Mondays between 08.30 and 11.30 (time condition), Camera 1 Very Simple Time-Based Rule and Camera 2 should start recording (action) when the time period begins and stop recording (stop action) when the time period ends.
  • Page 156 Milestone Husky M50 Advanced Administrator's Manual 5. Select one or more conditions, for example Day of week is <day>: Example only. Your selections may be different Depending on your selections, edit the rule description in the lower part of the wizard window: Example only.
  • Page 157: Time Profiles

    Milestone Husky M50 Advanced Administrator's Manual Deactivating a rule 1. In the Overview pane, select the rule. 2. Clear the Active check box in the Properties pane. 3. Click Save in the toolbar. 4. An icon with a red x indicates that the rule is deactivated in the Rules list:...
  • Page 158 Milestone Husky M50 Advanced Administrator's Manual You create and manage time profiles by expanding Rules and Events > Time Profiles. A Time Profiles list opens: Example only For an alternative to time profiles, see Day length time profiles (see "About day length time profiles" on page 160).
  • Page 159 Milestone Husky M50 Advanced Administrator's Manual Specify a recurring time When you select Add Recurring Time, the Select Recurring Time window appears: Time and date format may be different on your system 1. In the Select Time window, specify time range, recurrence pattern and range of recurrence.
  • Page 160 Milestone Husky M50 Advanced Administrator's Manual About day length time profiles When you place cameras outside, you must often lower the camera resolution, enable black/white or change other settings when it gets dark or when it gets light. The further north or south from the equator the cameras are placed, the more the sunrise and sunset time varies during the year.
  • Page 161: Notification Profiles

    Milestone Husky M50 Advanced Administrator's Manual Notification profiles About notification profiles Notification profiles allow you to set up ready-made email notifications, which can automatically be triggered by a rule, for example when a particular event occurs. You can include still images and AVI video clips in the email notifications.
  • Page 162 Milestone Husky M50 Advanced Administrator's Manual 4. Specify recipient, subject, message text and time between emails: 5. To send a test email notification to the specified recipients, click Test E-mail. 6. To include pre-alarm still images, select Include images, and specify number of images, time between images and whether to embed images in emails or not.
  • Page 163 Milestone Husky M50 Advanced Administrator's Manual Remember that you cannot include recordings in the notification profile's email notifications unless something is actually being recorded. If you want still images or AVI video clips in the email notifications, verify that the rule specifies that recording should take place. The following example is...
  • Page 164 Milestone Husky M50 Advanced Administrator's Manual Component Requirement Type a descriptive name for the notification profile. The name Name appears later whenever you select the notification profile during the process of creating a rule. Type a description of the notification profile. The description...
  • Page 165: User-Defined Events

    Milestone Husky M50 Advanced Administrator's Manual Component Requirement This setting is used to specify the start of the AVI file. By default, the AVI file contains recordings from 2 seconds before the Time before event (sec.) notification profile is triggered. You can change this to the number of seconds you require.
  • Page 166 Milestone Husky M50 Advanced Administrator's Manual Events Description In this case, user-defined events make it possible for end users to For providing the ability to manually trigger events while viewing live video in XProtect Smart manually trigger events in Client. When a user-defined event occurs because a user of...
  • Page 167: Analytics Events

    VCA tool to use is entirely up to you, as long as the data supplied by the tool adheres to the format. This format is set out in the Milestone Analytics Events: Developer's Manual. Contact your system provider for more details. Third-party VCA tools are developed by independent partners delivering solutions based on a Milestone open platform.
  • Page 168 Milestone Husky M50 Advanced Administrator's Manual 4. In the toolbar, click Save. You can test the validity of the event by clicking Test Event. You can continually correct errors indicated in the test and run the test as many times as you want and from anywhere in the process.
  • Page 169 Milestone Husky M50 Advanced Administrator's Manual If the event is new, is it saved? Or if there are changes to the event Changes saved (step 1) name, are these changes saved? Analytics Events enabled Is the analytics event feature enabled?
  • Page 170: Generic Events

    Milestone Husky M50 Advanced Administrator's Manual Event server not found Unable to find event server on the list of registered services. Unable to connect to event server on the stated port, most likely Error connecting to event due to network problems, event server being stopped or similar server incident.
  • Page 171 Milestone Husky M50 Advanced Administrator's Manual You can use any hard- or software, which can send strings via TCP or UDP, to trigger generic events. Your system can analyze received TCP or UDP data packages, and automatically trigger generic events when specific criteria are met. This way, you may integrate your system with external sources, for example access control systems and alarm systems.
  • Page 172 Milestone Husky M50 Advanced Administrator's Manual Example: Create and test a basic generic event To trigger recording on Camera1, send the string RecordCamera1 to a TCP port on the event server and teach the event server to understand what RecordCamera1 means.
  • Page 173 Milestone Husky M50 Advanced Administrator's Manual Generic event (properties) Component Requirement Unique name for the generic event. Name must be unique among Name all types of events. such as user defined events, analytics events, and so on. Generic events are by default enabled. Clear the check box to Enabled disable the event.
  • Page 174 Milestone Husky M50 Advanced Administrator's Manual Indicates how particular the system should be when analyzing received data packages. The options are the following:  Search: In order for the event to occur, the received data package must contain the text specified in the Expression: field, but may also have more content.
  • Page 175 Milestone Husky M50 Advanced Administrator's Manual Generic event test (properties) Component Requirement String to send as generic An event string to be tested from within the system by the event event server as a generic event. Data source to send event See Generic event data source properties (see "Generic event data...
  • Page 176 Milestone Husky M50 Advanced Administrator's Manual Generic event data source (properties) Component Requirement You can choose between two default data sources and define a custom data source. What to choose depends on your third party program and/or the hard- or software you want to interface from:...
  • Page 177: Security

    Milestone Husky M50 Advanced Administrator's Manual Component Requirement Available echo return formats:  Echo statistics: Echoes the following format: [X],[Y],[Z],[Name of generic event] [X] = request number. [Y] = number of characters. Echo type selector [Z] = number of matches with a generic event.
  • Page 178 You may, for example, want to create roles that only have rights to functionality in XProtect Smart Client or other Milestone viewing clients, with the rights to view only certain cameras. If you create such roles, these roles should not have rights to access and use the Management Client, but only have access to some or all functionality found in XProtect Smart Client or other clients.
  • Page 179: About Users

    Milestone Husky M50 Advanced Administrator's Manual The rights you can set for a role are different between your products. You can only give all available rights to a role in XProtect Corporate. About users The term users primarily refers to users who connect to the surveillance system through the clients.
  • Page 180 Milestone Husky M50 Advanced Administrator's Manual Before you can add users and groups through the Active Directory service, you must have a server with Active Directory installed on your network. Basic users If your system does not have access to Active Directory, create a basic user (see "About basic users"...
  • Page 181 Milestone Husky M50 Advanced Administrator's Manual 4. Click OK. Delete a role 1. Expand Security, and click Roles. 2. Right-click the unwanted role and select Delete Role. 3. Click Yes. Important: If you delete a role, this does not delete the view group based upon the role.
  • Page 182 Milestone Husky M50 Advanced Administrator's Manual Remove users and groups from a role 1. On the Users and Groups tab, select the user or group you want to remove and click Remove in the lower part of the tab. You can select more than one user or group, or a combination of groups and individual users, if you need to.
  • Page 183 Milestone Husky M50 Advanced Administrator's Manual Name Description Name Type a name for the role. Description Type a description for the role. Select a Management Client profile to associate with the role. You cannot apply this to the default Administrators role.
  • Page 184 Milestone Husky M50 Advanced Administrator's Manual Overall Security tab (roles) On the Overall Security tab, you set up overall rights for roles. For every component available in your system, decide whether to Allow or Deny users with the role the rights to access and use different areas on the relevant component.
  • Page 185 Milestone Husky M50 Advanced Administrator's Manual Management Server Security right Description Full control Enables the right to manage all security entries on this part of the system. Enables read access to general data on the Management Server which the individual object security does not handle: ...
  • Page 186 Milestone Husky M50 Advanced Administrator's Manual Security right Description Enables the right to perform queries on the Status API located on the Status API recording server. This means that the role with this right enabled, has access to read the status of the items located on the recording server.
  • Page 187 Milestone Husky M50 Advanced Administrator's Manual Recording Servers Security right Description Enables the right to manage all security entries on this part of the Full control system. Enables the right to edit properties on the recording servers, except Edit for network configuration settings that require Edit right on the management server.
  • Page 188 Milestone Husky M50 Advanced Administrator's Manual Mobile Servers Security right Description Enables the right to manage all security entries on this part of the Full control system. Enables the right to see and access mobile servers in the Read Management Client.
  • Page 189 Milestone Husky M50 Advanced Administrator's Manual Cameras Security right Description Full control Enables the right to manage all security entries on this part of the system. Read Enables the right to view camera devices in the clients. Enables the right to edit properties for cameras in the Management Client.
  • Page 190 Milestone Husky M50 Advanced Administrator's Manual Microphones Security right Description Full control Enables the right to manage all security entries on this part of the system. Read Enables the right to view microphone devices in the clients. Enables the right to edit microphone properties in the Management Client.
  • Page 191 Milestone Husky M50 Advanced Administrator's Manual Speakers Security right Description Full control Enables the right to manage all security entries on this part of the system. Read Enables the right to view speaker devices in the clients. Enables the right to edit properties for speakers in the Management Client.
  • Page 192 Milestone Husky M50 Advanced Administrator's Manual Metadata Security right Description Full control Enables the right to manage all security entries on this part of the system. Read Enables the right to receive metadata in the clients. Enables the right to edit metadata properties in the Management Client. It Edit also allows users to enable or disable metadata devices.
  • Page 193 Milestone Husky M50 Advanced Administrator's Manual Output Security right Description Full control Enables the right to manage all security entries on this part of the system. Read Enables the right to view output devices in the clients. Enables the right to edit properties for output devices in the Management Edit Client.
  • Page 194 Milestone Husky M50 Advanced Administrator's Manual View Groups Security right Description Full control Enables the right to manage all security entries on this part of the system. Enables the right to view the View Groups created in the Management Read Client in the clients.
  • Page 195 Milestone Husky M50 Advanced Administrator's Manual Analytics Events Security right Description Enables the right to manage all security entries on this part of the Full control system. Enables the right to view analytics events in the Management Client. Read Only when you set this to allowed, the Analytics Events tab in the Options dialog appears.
  • Page 196 Milestone Husky M50 Advanced Administrator's Manual Matrix Security right Description Full control Enables the right to manage all security entries on this part of the system. Enables the right to select and send video to the Matrix recipient from the Read clients.
  • Page 197 Connected sites are connected via Milestone Federated Architecture. Enables the right to edit properties on other sites in the Edit Management Client. Connected sites are connected via Milestone Federated Architecture. Manage security Enables the right to manage security permissions all sites.
  • Page 198 Milestone Husky M50 Advanced Administrator's Manual Alarms Security right Description Enables the right to manage all security entries on this part of the Full control system. Enables the right to view alarm definitions, alarm sounds, and alarm data settings in the Management Client.
  • Page 199 Milestone Husky M50 Advanced Administrator's Manual You can still select or clear such square-filled check boxes, but note that your choice in that case applies for all devices within the device group. Alternatively, select the individual devices in the device group to verify exactly which devices the relevant right applies for.
  • Page 200 Milestone Husky M50 Advanced Administrator's Manual Name Description Read The selected camera(s) will be visible in the clients. Allows live viewing of video from the selected camera(s) in the clients. For XProtect Smart Client, it requires that the role has been View live granted the right to view the clients' Live tab.
  • Page 201 Milestone Husky M50 Advanced Administrator's Manual Name Description Allows the client user to:  Remove the camera from existing evidence locks.  Delete existing evidence locks. Delete evidence lock  Shorten the expiry time for existing evidence locks.  Shorten the protected interval for existing evidence locks.
  • Page 202 Milestone Husky M50 Advanced Administrator's Manual Name Description Read The selected microphone(s) will be visible in the clients. Allows listening to live audio from the selected microphones(s) in the clients. For XProtect Smart Client, it requires that the role has been granted Live >...
  • Page 203 Milestone Husky M50 Advanced Administrator's Manual Speaker-related rights Specify the following rights for speaker devices: www.milestonesys.com Management Client elements...
  • Page 204 Milestone Husky M50 Advanced Administrator's Manual Name Description Read The selected speaker(s) is visible in the clients. Allows listening to live audio from the selected speaker(s) in the clients. For XProtect Smart Client, it requires that the role has been granted Live >...
  • Page 205 Milestone Husky M50 Advanced Administrator's Manual Metadata-related rights Specify the following rights for metadata devices: Name Description Enables the right to see metadata devices and retrieve data from Read them in the clients. Enables the right to edit metadate properties. It also allows users to...
  • Page 206 Milestone Husky M50 Advanced Administrator's Manual Name Description The selected input(s) will be visible in the clients as well as in Read XProtect Central, an add-on product for providing complete overview of surveillance system status and alarms. Output-related rights Specify the following rights for output devices:...
  • Page 207 Milestone Husky M50 Advanced Administrator's Manual Name Description Determine if users should be allowed to talk through the selected Speak speaker(s). Specify the time profile or leave the default value. When several client users want to talk through the same speaker at the same time, conflicts may occur.
  • Page 208 Specifying role rights on the Servers tab is only relevant if you have integrated XProtect Enterprise servers into your system or your system works in a Milestone Federated Architecture setup. See About XProtect Enterprise servers (on page 318) or About Milestone Federated Architecture (on page 251) for more information.
  • Page 209 Milestone Husky M50 Advanced Administrator's Manual Name Description Determine if users and groups with the selected role can select and Read send video to the Matrix recipient from the clients. Alarms tab (roles) If you use alarms in your system setup to provide central overview and control of your federated...
  • Page 210: Basic Users

    Milestone Husky M50 Advanced Administrator's Manual Basic users About basic users When you add a basic user to your system, you create a dedicated surveillance system user account with basic user name and password authentication for the individual user. This is in contrast to the Windows user, added through Active Directory.
  • Page 211: About System Monitor

    Milestone Husky M50 Advanced Administrator's Manual Name Description View and print detailed system reports on servers, devices and System Monitor cameras. Evidence Lock Get an overview of all protected data in the system. Current Task Get an overview of tasks under a selected recording server.
  • Page 212: About Evidence Lock

    Milestone Husky M50 Advanced Administrator's Manual About evidence lock Available functionality depends on the system you are using. See Product comparison chart for more information. With the evidence lock functionality, client operators can protect video sequences, including audio and other data, from deletion if required, for example, while an investigation or trial is ongoing. For information about how to lock evidence, see the XProtect Smart Client documentation.
  • Page 213: About Current Tasks

    Milestone Husky M50 Advanced Administrator's Manual When a disk runs out of disk space, it does not impact the protected data. Instead the oldest non- protected data will be deleted. If there are no more non-protected data to delete, the system stops recording.
  • Page 214: S Erver Logs

    Milestone Husky M50 Advanced Administrator's Manual Add a configuration report 1. Expand System Dashboard and click Configuration Reports. This brings up the report configuration page. 2. Select the elements that you want to include in your report. 3. Optional: Click Front Page to customize your front page. In the window that appears, fill in the needed info.
  • Page 215: Search Logs

    Milestone Husky M50 Advanced Administrator's Manual Name Description System log Logs system-related information. Audit log Logs user activity. Logs rules in which users have specified the Make new log entry Rule log action. Your system has a number of default settings related to the different logs. To change the settings, see Server Logs tab (see "Server Logs tab (options)"...
  • Page 216: Change Log Language

    Milestone Husky M50 Advanced Administrator's Manual By default, exported log files are saved in your My Documents folder. However, you can specify a different location by clicking the browse button next to the field. 2. Any criteria you have selected to target the content of the exported log is listed in the Filters field.
  • Page 217: Audit Log (Properties)

    Milestone Husky M50 Advanced Administrator's Manual Name Description Displays an icon that indicates the level of the log entry: - indicates info Level - indicates warning - indicates error 'blank' - indicates an undefined entry. UTC Time Timestamped in coordinated universal time (UTC).
  • Page 218: Rule Log (Properties)

    Milestone Husky M50 Advanced Administrator's Manual Name Description Displays an icon that indicates the level of the log entry: - indicates info Level - indicates warning - indicates error 'blank' - indicates an undefined entry. UTC Time Timestamped in coordinated universal time (UTC).
  • Page 219: Alarm

    Milestone Husky M50 Advanced Administrator's Manual Name Description Displays an icon that indicates the level of the log entry: - indicates info Level - indicates warning - indicates error 'blank' - indicates an undefined entry. UTC Time Timestamped in coordinated universal time (UTC).
  • Page 220: About Alarms

    Milestone Husky M50 Advanced Administrator's Manual Name Description If the device causing the alarm is not set to be visible to the user's Source/device visibility role, the user cannot see the alarm in the alarm list in XProtect Smart Client.
  • Page 221: Alarm Definitions

    You can also use user-defined events for triggering alarms and use the same event to trigger several different alarms. Alarms can also register and handle events from federated sites in a Milestone Federated Architecture system.
  • Page 222 Milestone Husky M50 Advanced Administrator's Manual Alarm definition settings: By default, the alarm definition is enabled. To disable it, clear the Enable check box. Alarm names do not have to be unique, but using unique and Name descriptive alarm names are advantageous in many situations.
  • Page 223: Alarm Data Settings

    Milestone Husky M50 Advanced Administrator's Manual Select up to 15 cameras to include in the alarm definition, even if these cameras themselves do not trigger the alarm. This can be relevant, for example, if you have selected an external event...
  • Page 224: Sound Settings

    Milestone Husky M50 Advanced Administrator's Manual Add new categories with level numbers of your choosing. These Level category levels are used to configure the Initial alarm category setting. Name Type a name for the entity. You can create as many as you like.
  • Page 225: O Ptions Dialog Box

    Milestone Husky M50 Advanced Administrator's Manual User name and password If your surveillance setup includes one or more XProtect Enterprise slaves and you want to include one or more of these in your alarms, setup, you must specify the same login name and password when adding the slave as the one you use in the XProtect Central add-on in the XProtect Enterprise server.
  • Page 226: General Tab (Options)

    Milestone Husky M50 Advanced Administrator's Manual  AVI Generation tab (see "AVI Generation tab (options)" on page 230)  Network tab (see "Network tab (options)" on page 231)  Evidence Lock tab (see "Evidence Lock tab (options)" on page 232) ...
  • Page 227 Milestone Husky M50 Advanced Administrator's Manual Management Client Name Description Select how many rows a single log page can contain. The default Number of log rows per page value is 50 rows. If a log contains more rows, it displays the next rows on the following pages.
  • Page 228: Server Logs Tab (Options)

    Milestone Husky M50 Advanced Administrator's Manual Name Description Select the language of the Management Client. Language Restart the Management Client to use the new language. Recording server Name Description Client users with the necessary user rights can manually interrupt the patrolling of PTZ cameras. Select how much time should pass Timeout for PTZ sessions before regular patrolling is resumed after a manual interruption.
  • Page 229: Mail Server Tab (Options)

    Milestone Husky M50 Advanced Administrator's Manual Name Description Select the log that you want to configure:  System Log Logs  Audit Log  Rule Log Disable/enable the logs and specify the retention period and the maximum number of rows for each log.
  • Page 230: Avi Generation Tab (Options)

    Milestone Husky M50 Advanced Administrator's Manual Name Description Type the e-mail address you want to appear as the sender of e-mail Sender e-mail address notifications for all notification profiles. Example: sender@organization.org. Outgoing mail (SMTP) server Type the name of the SMTP mail server that sends e-mail name notifications.
  • Page 231: Network Tab (Options)

    Milestone Husky M50 Advanced Administrator's Manual Name Description Select the codec (compression/decompression technology) that you want to apply. To have more codecs available in the list, install Compressor them on the management server. Not all cameras support all codecs. (Not available for all codecs). Use the slider to select the degree of compression (0-100) to be performed by the codec.
  • Page 232: Evidence Lock Tab (Options)

    Milestone Husky M50 Advanced Administrator's Manual Name Description Specify a prefix for all the bookmarks that is made by the users of Bookmark ID prefix XProtect Smart Client. Specify the default start and end time of a bookmark is set in XProtect Smart Client.
  • Page 233: Analytics Events Tab (Options)

    Milestone Husky M50 Advanced Administrator's Manual Name Description If selected, additional developer information appears for Access Control > General Settings. Show development property panel This setting is only meant to be used by developers of access control system integrations. Specify the number of days that you want the system to keep access control events visible in XProtect Smart Client.
  • Page 234: Event Server Tab (Options)

    Milestone Husky M50 Advanced Administrator's Manual Event Server tab (options) On the Event Server tab, you can specify settings for alarms, events and logs. Name Description Select the number of days to keep closed alarms. Closed alarms Keep closed alarms for are in the states Closed, Ignore, and Reject.
  • Page 235 Milestone Husky M50 Advanced Administrator's Manual Name Description You can choose between two default data sources and define a custom data source. What to choose depends on your third party program and/or the hard- or software you want to interface from:...
  • Page 236 Milestone Husky M50 Advanced Administrator's Manual Name Description Available echo return formats:  Echo statistics: Echoes the following format: [X],[Y],[Z],[Name of generic event] [X] = request number. [Y] = number of characters. Echo type selector [Z] = number of matches with a generic event.
  • Page 237: Feature Configuration

    Milestone Husky M50 Advanced Administrator's Manual Feature configuration Failover recording servers (regular and hot standby) About failover recording servers Available functionality depends on the system you are using. See Product comparison chart for more information. A failover recording server is an extra recording server which takes over from a normal recording server if this becomes unavailable.
  • Page 238: About Failover Steps

    Milestone Husky M50 Advanced Administrator's Manual Hot standby failover recording servers In a hot standby recording server setup, you can dedicate a failover recording server to take over from one recording server only. Because of this, the system can keep this failover recording server in a "standby"...
  • Page 239: About Failover Recording Server Functionality

    Milestone Husky M50 Advanced Administrator's Manual Involved servers (numbers in red): Recording server Failover recording server Management server. Failover steps for Regular failover setups: To check whether it is running or not, a failover recording server has a non-stop TCP connection to a recording server.
  • Page 240: Install A Failover Recording Server

    Milestone Husky M50 Advanced Administrator's Manual  If a failover recording server must take over from another recording server during the merging process in a regular failover recording server setup, it postpones the merging process with recording server A, and takes over from recording server B. When recording server B becomes available again, the regular failover recording server takes up the merging process with recording server A, after which it begins merging with recording server B.
  • Page 241: Set Up And Enable Failover Recording Servers

    Milestone Husky M50 Advanced Administrator's Manual 2. Select the Language you want to use during the installation. Click Continue. 3. From the selection list, select Failover to install a recording server as a failover recording server. 4. Specify failover recording server properties. Click Continue.
  • Page 242: Group Failover Recording Servers

    Milestone Husky M50 Advanced Administrator's Manual A primary/secondary failover setup A hot standby setup. If you select b and c, you must select the specific server/groups. With b, you can also select a secondary failover group. If the recording server becomes unavailable, a failover recording server from the primary failover group takes over.
  • Page 243: Failover Recording Server Properties

    Milestone Husky M50 Advanced Administrator's Manual Icon Description The failover recording server is either waiting or "watching". When waiting, the failover recording server is not configured to take over from any recording server yet. When "watching", the failover recording server is configured to watch one or more recording servers.
  • Page 244: About Failover Recording Server Services

    View status messages 1. On the failover recording server, right-click the Milestone Failover Server service icon. 2. Select Show Status Messages. The Failover Server Status Messages window appears, listing time-stamped status messages.
  • Page 245: F Ailover Management Servers

    Milestone Husky M50 Advanced Administrator's Manual 1. On the failover recording server, right-click the Milestone Failover Recording Server service icon. 2. Select About. 3. A small dialog box opens that shows the exact version of your Failover Recording Server service.
  • Page 246 Milestone Husky M50 Advanced Administrator's Manual The management server must be installed with a specific user and not as a network service. This requires that you use the Custom install option. Also, the specific user must have access to the shared network drive and preferably a non-expiry password.
  • Page 247: Upgrade In A Cluster

    6. To add the Milestone XProtect Event Server service as a resource to the Milestone XProtect Management Server Cluster service, right-click the cluster service and click Add a resource >...
  • Page 248: R Emote Connect Services

    Milestone Husky M50 Advanced Administrator's Manual Remote connect services About remote connect services Available functionality depends on the system you are using. See Product comparison chart for more information. The remote connect services feature contains the Axis One-click Camera Connection technology developed by Axis Communications.
  • Page 249: Add/Edit Stss

    Milestone Husky M50 Advanced Administrator's Manual Add/edit STSs 1. Do one of the following: a) To add an ST servers, right-click the Axis Secure Tunnel Servers top node, select Add Axis Secure Tunnel Server. b) To edit an ST server, right-click it, select Edit Axis Secure Tunnel Server.
  • Page 250: Axis One-Click Camera Connection Properties

    About selecting Milestone Interconnect or Milestone Federated Architecture In a physically distributed system where users on the central site need to access the video on the remote site, you can choose between Milestone Interconnect™ or Milestone Federated Architecture™. Milestone recommends Milestone Federated Architecture when: www.milestonesys.com...
  • Page 251: About Milestone Federated Architecture

    Milestone Federated Architecture does not require additional licenses. Important: You can only centrally manage one Milestone Federated Architecture hierarchy if all sites use the same version of your XProtect product. You install and configure each site in a federated hierarchy as a normal standalone system with standard system components, settings, rules, schedules, administrators, users, and user rights.
  • Page 252 Similarly, a child site only knows about and answers to its parent site one level up. Your home site is the parent site you are logged in to. The contents of a Milestone Federated Architecture setup: SQL server...
  • Page 253 XProtect Smart Client. For more information about use cases and benefits, see the white paper about Milestone Federated Architecture technology on the Milestone website http://www.milestonesys.com.
  • Page 254: Set Up Your System To Run Federated Sites

    To connect to sites across domains, make sure that these domains are trusted by each other. Setting up domains to trust each other has nothing to do with Milestone Federated Architecture, but has to do with Microsoft Windows Domain configuration. When you have established trust between the domains on which the sites you want to connect to each other in a hierachy, follow the same description as seen in Alternative 1.
  • Page 255: Add Site To Hierarchy

    Administrator's Manual Alternative 3: Connect sites in workgroup(s) When you connect sites inside workgroups, Milestone Federated Architecture must have the same administrator account present on all computers you want connected in the hierarchy to work properly. You must have this in place before installing the system.
  • Page 256: Accept Inclusion In The Hierarchy

    Milestone Husky M50 Advanced Administrator's Manual Accept inclusion in the hierarchy When a child site has received a link request from a potential parent site where the administrator did not have administrator rights to the child site, it has the awaiting acceptance icon.
  • Page 257: Detach A Site From The Hierarchy

    Milestone Husky M50 Advanced Administrator's Manual Detach a site from the hierarchy When you detach a site, the link between the sites are broken. The process of detaching a site from its hierarchy depends on the site you want to detach.
  • Page 258: M Ilestone I Nterconnect

    About selecting Milestone Interconnect or Milestone Federated Architecture In a physically distributed system where users on the central site need to access the video on the remote site, you can choose between Milestone Interconnect™ or Milestone Federated Architecture™. Milestone recommends Milestone Federated Architecture when: ...
  • Page 259: About Milestone Interconnect

    Add Hardware wizard) Milestone Interconnect connection Milestone Interconnect remote site (the complete remote site with system installation, users, cameras and so on) Milestone Interconnect remote system (the actual technical installation at the remote site) www.milestonesys.com...
  • Page 260: About Possible Milestone Interconnect Setups

    It differs from setup to setup which versions, how many cameras, and how devices and events originating from the remote site are handled - if at all - by the central site. For further details on how specific XProtect products interact in a Milestone Interconnect setup, go to the Milestone Interconnect website http://www.milestonesys.com/our-products/milestone-interconnect/.
  • Page 261: Milestone Interconnect And Licensing

    You can mix any of the above solutions to fit your organizations special needs. Milestone Interconnect and licensing Cameras under remote sites in a Milestone Interconnect setup are listed on the License Information page of the central site. They are listed according to the same rules as other cameras, but with Milestone Interconnect in front: ...
  • Page 262: Update Remote Site Hardware

    9. Select a default group. Click Finish. 10. The dialog box lists all changes (devices removed, updated and added) in the remote system since your Milestone Interconnect setup was established or refreshed last. Click Confirm to update your central site with these changes.
  • Page 263: Enable Playback Directly From Remote Site Camera

    3. In the Properties pane, select the Record tab, and select the Play back recordings from remote system option. 4. In the toolbar, click Save. In a Milestone Interconnect setup, the central system disregards privacy masking defined in a remote system. Retrieve remote recordings from remote site camera 1.
  • Page 264: Configure Smart Walls

    Milestone Husky M50 Advanced Administrator's Manual XProtect Smart Wall is an advanced video wall product that provides supreme situation awareness in larger surveillance centers and helps the surveillance operators to focus on what is important ensuring higher efficiency and shorter response times.
  • Page 265 Milestone Husky M50 Advanced Administrator's Manual 3. Specify the settings for the Smart Wall. 4. In the General View Item Properties settings, define if you want system status information and title bars to appear above the cameras' layout items. 5. Click OK.
  • Page 266: Manage Roles With Smart Walls

    The cameras on the Federated Site Hierarchy tab are accessible in a Milestone Federated Architecture setup. You can leave layout items blank, so they are available for other content not controlled by the Smart Wall preset.
  • Page 267 Milestone Husky M50 Advanced Administrator's Manual Name Description The name of the Smart Wall. Displayed in the XProtect Smart Client Name as the Smart Wall view group name. A description of the Smart Wall. The description is only used Description internally in the Management Client.
  • Page 268: Monitor Properties

    Milestone Husky M50 Advanced Administrator's Manual Name Description Edit Click to adjust the positioning of the monitors. To move a monitor to a new position, select the relevant monitor Movement and drag it to the desired position, or click one of the arrow buttons to move the monitor in the selected direction.
  • Page 269 Milestone Husky M50 Advanced Administrator's Manual Name Description The name of the monitor. The name is displayed in the XProtect Name Smart Client. A description of the monitor. The description is only used internally Description in the Management Client. Size The size of the physical monitor on the video wall.
  • Page 270: Xp Rotect A Ccess C Ontrol M Odule

    Milestone Husky M50 Advanced Administrator's Manual Name Description Preset A list of Smart Wall presets for the select Smart Wall. Click Edit to edit the layout and the content of the selected monitor. Double-click a camera to remove a single camera.
  • Page 271: Configure An Integrated Access Control System

    Milestone Husky M50 Advanced Administrator's Manual  Investigation of events at access points.  Centralized overview and control of door states.  Cardholder information. The Audit log always logs all the actions that users perform in the access control system from XProtect Smart Client.
  • Page 272 Milestone Husky M50 Advanced Administrator's Manual The Access control system integration wizard is for step-by-step configuration of the initial integration with an access control system. Use the wizard to get through the most basic configuration tasks. You can do more detailed configuration afterwards.
  • Page 273: Access Control Properties

    Milestone Husky M50 Advanced Administrator's Manual Your access control system integration has been successfully created in XProtect with default settings inherited from the integration plug-in. Client users must log into XProtect Smart Client to see and use the new access control system.
  • Page 274 Milestone Husky M50 Advanced Administrator's Manual Name Description Type the address of the server that hosts the integrated access Address control system. Specify the port number on the server to which the access control Port system is connected. Type the name of the user, as defined in the access control system, User name who should be administrator of the integrated system in XProtect.
  • Page 275 Milestone Husky M50 Advanced Administrator's Manual Name Description Lists the access control events imported from the access control system. The integration plug-in controls default enabling and disabling of events. You can disable or enable events any time after the integration.
  • Page 276 Add Access Request If a user of XProtect Smart Client logs into a parent site in a Notification Milestone Federated Architecture hierarchy, access request notifications from the child sites also appear in XProtect Smart Client. Specify which cameras, microphones or speakers that appear in the Access request notification access request notifications when a given event occurs.
  • Page 277: Xp Rotect Lpr

    Select picture Allowed file-formats are .bmp, .png, and .jpg. Pictures are resized to maximize the view. Milestone recommends that you use a quadratic picture. Click to delete the picture. If the access control system had a Delete picture picture, then this picture is shown after deletion.
  • Page 278 Milestone Husky M50 Advanced Administrator's Manual  Trigger surveillance system recordings in a particular quality.  Activate alarms.  Match against positive/negative license plate match lists.  Open gates.  Switch on lights.  Push video of incidents to computer screens of particular security staff members.
  • Page 279: Minimum System Requirements

    Milestone Husky M50 Advanced Administrator's Manual alarms. Milestone recommends that you install the LPR server on a computer especially allocated for this purpose. LPR camera: The LPR camera captures video as any other camera, but some cameras are dedicated for LPR use. The better suited camera you use, the more successful recognitions you will get.
  • Page 280: About Preparing Cameras For Lpr

    To find information about the current status of your licenses, see View LPR server information (on page 294). To buy additional LPR licenses or country modules, contact your vendor, or go to the Milestone website http://www.milestonesys.com/SystemRequirements. About preparing cameras for LPR LPR differs from other kinds of video surveillance.
  • Page 281 Milestone Husky M50 Advanced Administrator's Manual 1. Vehicle 2. Physical surroundings 3. Camera  Speed  Lightning conditions  Exposure  Plate size and  Weather  Field of view position  Shutter speed  Resolution  Positioning It is important to take these factors into consideration as they have a critical influence on successful license plate recognition.
  • Page 282 Milestone Husky M50 Advanced Administrator's Manual Left image shows a correct mounting without interference in the field of view. Right image shows an incorrect mounting. The camera is mounted too low and with too much background 'noise' in the view.
  • Page 283 Milestone Husky M50 Advanced Administrator's Manual  Vertical angle: The recommended vertical view angle of a camera used for LPR is between 15°-30°.  Horizontal angle: The recommended maximum horizontal view angle of a camera used for LPR is between 15°-25°.
  • Page 284 Milestone Husky M50 Advanced Administrator's Manual Plate width recommendations Mount the camera so that the ideal snapshot of the license plate is captured when the license plate is in the center or lower half of the image: Take a snapshot and make sure that the requirements to stroke width and plate width as described below are fulfilled.
  • Page 285 Milestone Husky M50 Advanced Administrator's Manual Minimum plate Plate type Plate width Setup width (pixels) Single line vehicles stopped; no  plate width 52 cm European interlacing plates  stroke width around 1 cm vehicles are moving; interlaced 280 If vehicles are moving when recorded, and an interlaced camera is used, only a half of the image can be used (only the even lines) for recognition compared with a camera configured for stopped vehicles and no interlacing.
  • Page 286 Milestone Husky M50 Advanced Administrator's Manual Calculation for US plates in inches: 78 × 2.7 ÷ 0.27 = 780 pixels Recommended resolution = SVGA (800×600) Because US plates use a font with a narrow stroke, a higher resolution is needed than for European plates.
  • Page 287 Milestone Husky M50 Advanced Administrator's Manual Understanding camera exposure Camera exposure determines how light/dark and sharp/blurry an image appears when it has been captured. This is determined by three camera settings: aperture, shutter speed, and ISO speed. Understanding their use and interdependency can help you to set up the camera correctly for LPR.
  • Page 288 Milestone Husky M50 Advanced Administrator's Manual High f-stop value/narrow aperture = large depth of field The example illustrates how the depth of field is affected by the f-stop value. The blue line indicates the focus point. A high f-stop value makes it possible to have a longer distance where the license plate is in focus.
  • Page 289 Overexposure is when images are exposed to too much light, resulting in a burnt-out and overly white appearance. To avoid overexposure, Milestone recommends that you use a camera with a high dynamic range and/or use an auto-iris lens. Iris is the adjustable aperture.
  • Page 290 Milestone Husky M50 Advanced Administrator's Manual  Smear is an effect that leads to unwanted light vertical lines in images. It is often caused by slight imperfections in the cameras’ charge-coupled device (CCD) imagers. The CCS imagers are the sensors used to digitally create the images.
  • Page 291 Milestone Husky M50 Advanced Administrator's Manual  Auto-iris: If using an auto-iris lens, always set the focus with the aperture as open as possible. In order to make the aperture open, you can use neutral density (ND) filters or—if the camera supports manual configuration of the shutter time—the shutter time can be set to a...
  • Page 292 Automatic enhancement: Some cameras use contour, edge or contrast enhancement algorithms to make images look better to the human eye. Such algorithms can interfere with the algorithms used in the LPR process. Milestone recommends that you disable the cameras’ contour, edge and contrast enhancement algorithms whenever possible.
  • Page 293: Lpr Installation

     The LPR plug-in on all computers that run the Management Client and the event server. In distributed systems, Milestone recommends that you do not install the LPR server on the same computer as your management server or recording servers.
  • Page 294: Lpr Configuration

    You cannot add LPR servers from the Management Client. If you need to install more LPR servers after the initial installation, run the Milestone XProtect LPR Server installer on these servers.
  • Page 295 Milestone Husky M50 Advanced Administrator's Manual LPR server information properties Field Description Name Here you can change the name of the LPR server. Shows the LPR server host name. The first part of the name of the LPR server consists of the name of Host name the host computer for your LPR server installation.
  • Page 296 The list below illustrates examples of the situations that you should consider when you capture and select snapshots. Not all may be applicable for your surroundings. Milestone recommends that you select minimum 5-10 snapshots that represent typical conditions of: www.milestonesys.com...
  • Page 297 Milestone Husky M50 Advanced Administrator's Manual  The weather; for example sunlight and rain  The light; for example daylight and nighttime  Vehicle types; to define the top and bottom of the recognition area www.milestonesys.com Feature configuration...
  • Page 298 Milestone Husky M50 Advanced Administrator's Manual  Position in the lane; to define the left and right of the recognition area  Distance to the car; to define the area where LPR analyzes license plates Add LPR camera To configure cameras for LPR, you initially run the Add LPR camera wizard. The wizard takes you through the main configuration steps and automatically optimizes the configuration.
  • Page 299 Changing the LPR server can be a good idea if you need to load Change Server balance. For example, if the CPU load is too high on an LPR server, Milestone recommends that you move one or more LPR cameras to another LPR server. Recognition settings tab www.milestonesys.com...
  • Page 300 The system optimizes the recognition area during auto-configuration, but you can change it manually. To ensure the best possible performance and low risk of false detection, Milestone recommends that you always select a clearly defined and "well-trimmed" recognition area. The area should cover only the part of the image where the license plate is visible as the vehicle moves in and out of the image.
  • Page 301 Milestone Husky M50 Advanced Administrator's Manual Character height The system optimizes the character height during auto-configuration, but you can change it manually. You define the minimum and maximum height of the license plate characters (in percent). Select character heights as close as possible to the height of the characters in the real license plate.
  • Page 302 Milestone Husky M50 Advanced Administrator's Manual The recognition process can be divided into two steps: finding the plate(s) and recognizing the characters on the plates. The advanced settings allow you to define a trade-off between processing speed and recognition quality.
  • Page 303 Milestone Husky M50 Advanced Administrator's Manual Name Description In case your LPR camera sends interlaced video and you observe combing effects in the de-interlaced image in LPR, you can enable Compensate for interlacing this function. This may improve the quality of the image and thereby your recognition results.
  • Page 304 Milestone Husky M50 Advanced Administrator's Manual On this tab you select which license plate match list(s) you want a specific LPR camera to match license plates against. You can create as many lists as you need (see "Add new license plate match lists"...
  • Page 305 Milestone Husky M50 Advanced Administrator's Manual Already licensed modules appear with a check mark in the Licensed column. If the country module you are looking for is not on your list, contact your vendor. Name Description Click to select or deselect a country module. The list of selected Select country modules on the right side updates automatically.
  • Page 306 Milestone Husky M50 Advanced Administrator's Manual When you configured the LPR initially with the Add LPR camera wizard, you also added snapshots (see "About snapshots" on page 296). You can always add additional representative snapshots to improve the optimization of the configuration.
  • Page 307 Milestone Husky M50 Advanced Administrator's Manual You can validate the configuration as many times as you like and on any LPR camera and with different settings. Auto-configure Auto-configuration of the LPR camera overwrites any manual changes you have made to the settings.
  • Page 308 Milestone Husky M50 Advanced Administrator's Manual Triggered events can also be used for making cameras record in high quality or similar. You can even use an event to trigger combinations of such actions. About Unlisted license plates list Often you would trigger an event when a license plate that is included in a list is recognized, but you can also trigger an event with a license plate, which is not included in a list.
  • Page 309 Milestone Husky M50 Advanced Administrator's Manual Examples: ?????A, A?????, ???1??, 22??33, A?B?C? or similar. 5. If prompted, confirm to save changes. Import/export license plate match lists You can import a file with a list of license plates that you want to use in a license plate match list. You have the following import options: ...
  • Page 310 Milestone Husky M50 Advanced Administrator's Manual Name Description Name Shows the name of the list. If needed, you can change the name. Click to specify which license plate entry columns that you or the Custom fields client user can add additional information to. See Custom fields (properties) (see "Edit custom fields properties"...
  • Page 311 Milestone Husky M50 Advanced Administrator's Manual You can add columns to your license plate match lists for additional information. You define the name and number of columns as well as the field content. The XProtect Smart Client users can update the information in the columns but not the columns themselves.
  • Page 312 Milestone Husky M50 Advanced Administrator's Manual 2. Add and configure your LPR camera(s) (see "Add LPR camera" on page 298). 3. In the Site Navigation pane, expand Alarms, right-click Alarm Definitions and select to create a new alarm. 4. The Alarm Definition Information window appears. Select the relevant properties (see "Alarm Definitions for LPR"...
  • Page 313: Lpr Maintenance

    Milestone Husky M50 Advanced Administrator's Manual 2. On the Alarm List Configuration tab, select Object, Tag, and Type and click >. 3. If prompted, confirm to save changes. LPR maintenance About LPR Server Manager When you have installed an LPR server, you can check the state of its services with the XProtect LPR Server Manager.
  • Page 314 Milestone Husky M50 Advanced Administrator's Manual Show LPR server status 1. On your LPR server, right-click the LPR Server Manager icon in the notification area. 2. From the menu that appears, select Show LPR server status. If the system is running without problems, the status will is: All LPR cameras running.
  • Page 315 Milestone Husky M50 Advanced Administrator's Manual  On the computers where the LPR plug-in is installed, uninstall Milestone XProtect LPR Plug-in.  On the computers where the LPR server is installed, uninstall Milestone XProtect LPR Server. www.milestonesys.com Feature configuration...
  • Page 316: M Ulti - Domain With One - Way Trust

    Milestone Husky M50 Advanced Administrator's Manual Multi-domain with one-way trust Setup with one-way trust If you run your system in a multi-domain environment, you can configure this setup with one-way trust. The system is installed on the trusting domain and users log in from trusting and trusted domains.
  • Page 317: Snmp

    Milestone Husky M50 Advanced Administrator's Manual SNMP About SNMP support Your system supports Simple Network Management Protocol (SNMP), a standard protocol for monitoring and controlling network devices, for managing their configuration, collecting statistics and more. The system acts as an SNMP agent, which can generate an SNMP trap as a result of a triggered rule.
  • Page 318: Xp Rotect E Nterprise Servers

     you have installations with XProtect Enterprise version 7 or later. In all other cases, use Milestone Federated Architecture or Milestone Interconnect. You can add XProtect Enterprise servers to your XProtect Corporate system. When added, the servers act as recording servers and their video can be viewed by the clients.
  • Page 319: Define Roles With Access To Xprotect Enterprise Servers

    Milestone Husky M50 Advanced Administrator's Manual Next step is to give your users access to devices from the XProtect Enterprise server. Define roles with access to XProtect Enterprise servers To give the users access to devices from the added XProtect Enterprise servers: 1.
  • Page 320: System Maintenance

    Milestone Husky M50 Advanced Administrator's Manual System maintenance Ports used by the system If nothing else is mentioned, the ports are both inbound and outbound. The port numbers are the default numbers. You can change the port numbers if needed.
  • Page 321 Milestone Husky M50 Advanced Administrator's Manual Port number Protocol Used by Purpose 20 and 21 Recording servers Listening for event messages from devices. Listening for event messages from devices and SMTP Recording servers for sending images to the surveillance system server via e-mail.
  • Page 322 Milestone Husky M50 Advanced Administrator's Manual Port number Protocol Used by Purpose Communication between the two. Report server and 7609 HTTP Data Collector Server The port must always be kept open on the server service running the Data Collector Server service.
  • Page 323: B Acking Up And Restoring System Configuration

    Management Client. Note that the log server database and the log files, including audit log files, are not included in this backup. If your system is large, Milestone recommends that you define scheduled backups. This is done with the third-party tool: Microsoft® SQL Server Management Studio. This backup includes the same data as a manual backup.
  • Page 324 Milestone Husky M50 Advanced Administrator's Manual  Logs, including audit logs, are not part of the configuration backup. About backing up and restoring the event server configuration The content of your event server configuration is included when you back up and restore system configuration.
  • Page 325: Scheduled Backup And Restore

    Scheduled backup and restore About scheduled backup and restore of system configuration Milestone recommends that you make regular backups of your system configuration as a disaster recovery measure. While it is rare to lose your configuration, it can happen under unfortunate circumstances.
  • Page 326 Milestone Husky M50 Advanced Administrator's Manual If you have a smaller setup and do not need scheduled backups, you can back up your system configuration manually. For instructions, see Manual backup and restore of system configuration (on page 323). The management server stores your system's configuration in a database. When you back up/restore management server(s), make sure that this database is included in the backup/restore.
  • Page 327 Server service" on page 335)  Event Server Service (can be done from Windows Services (search for services.msc on your machine. Within Services, locate Milestone XProtect Event Server))  World Wide Web Publishing Service, also known as the Internet Information Service (IIS).
  • Page 328: M Oving The Management Server

    Milestone Husky M50 Advanced Administrator's Manual Moving the management server About moving the management server You may sometimes need to move the management server installation from one physical server to another. The management server stores your system configuration in a database. If you are moving the management server from one physical server to another, it is vital that you make sure that your new management server also gets access to this database.
  • Page 329: About Unavailable Management Servers

    No ability to configure the system: Without the management server, you cannot change the system configuration. Milestone recommends that you inform your users about the risk of losing contact with the surveillance system while the management server is down. Move the system configuration Moving your system configuration is a three step process: 1.
  • Page 330: Update The Log Server's Sql Address

    Milestone Husky M50 Advanced Administrator's Manual You must do SQL updates locally on the computer where you have installed the management server/event server or log server. You cannot do it from the Management Client. If your management server and event server are not located on the same computer, you can still use the tool, but you must run it on both the computer on which the management server is installed and on the computer on which the event server is installed.
  • Page 331: R Eplace Hardware

    Milestone Husky M50 Advanced Administrator's Manual on different computers and you wish to update the event server SQL address only (or you have already updated it on the management server), go to the computer where your management server is installed and copy the directory %ProgramFiles%\Milestone\XProtect Management Server\Tools\ChangeSqlAddress\ (with content) to temporary directory on the event server.
  • Page 332 Milestone Husky M50 Advanced Administrator's Manual The wizard is prefilled with data from the existing hardware. If you replace it with a similar hardware device, you can reuse some of this data - for example, port and driver information. 5. Do one of the following: If you selected the required hardware device driver directly from the list, click Next.
  • Page 333 Milestone Husky M50 Advanced Administrator's Manual Important: Make sure to map all cameras, microphones, inputs, outputs, etc. Contents mapped to None, are lost. Example of the old hardware device having more individual devices than the new one. Click Next. 6. You are presented with a list of hardware to be added, replaced or removed. Click Confirm.
  • Page 334: R Eplace A Recording Server

    It is very important that you do not start two recording servers with identical IDs at the same time. b) On the new recording server, open an explorer and go to C:\ProgramData\Milestone\XProtect Recording Server or the path where your recording server is located. Open the file RecorderConfig.xml.
  • Page 335: V Ideo Device Drivers

    You must install video device drivers on each recording server on your system. When you install your system, video device drivers are part of the initial installation process. Milestone releases new versions of video device drivers regularly and makes them available on the download page http://www.milestonesys.com/downloads on our website.
  • Page 336: Restart Data Collector Server Service

    Tools. If using Small icons or Large icons, click Administrative Tools. 2. Double-click Services. 3. Locate the Milestone XProtect Data Collector Server. Right-click it and select Start to restart the service. View status messages 1. Right-click the notification area's server service icon.
  • Page 337: Read Server Service Icons - Management, Recording And Failover

    Milestone Husky M50 Advanced Administrator's Manual Read server service icons - management, recording and failover The following notification area icons represent the possible states of the Management Server service, Recording Server and Failover Recording Server services. They are all visible on the computers...
  • Page 338: Change Recording Server Settings

    Milestone Husky M50 Advanced Administrator's Manual Change recording server settings To change basic settings for the Recording Server service, such as which port numbers to use: You must stop the Recording Server service to change settings. While the Recording Server service is stopped, the system cannot interact with devices connected to the recording server.
  • Page 339: R Egistered Services

    Milestone Husky M50 Advanced Administrator's Manual Registered services Occasionally, you have servers and/or services which should be able to communicate with the system even if they are not directly part of the system. Some services, but not all, can register themselves automatically in the system.
  • Page 340: Manage Network Configuration

    Milestone Husky M50 Advanced Administrator's Manual Manage network configuration With the network configuration settings, you can specify the management server's server LAN and WAN addresses so the management server and the trusted servers can communicate. 1. In the Add/Remove Registered Services window, click Network.
  • Page 341 Milestone Husky M50 Advanced Administrator's Manual Component Requirement Type Prefilled field. Name of the registered service. The name is only used for display Name purposes in the Management Client. Click Add to add the IP address or hostname of the registered service.
  • Page 342: Index

    Milestone Husky M50 Advanced Administrator's Manual About device groups • 72, 73 Index About devices • 72, 75 About dynamic sensitivity • 117 360° Lens tab (devices) • 108 About evidence lock • 196 About failover recording server functionality •...
  • Page 343 Milestone Husky M50 Advanced Administrator's Manual About Milestone Federated Architecture • 194, About selecting Milestone Interconnect or Milestone Federated Architecture • 232, 239 About Milestone Interconnect • 240 About setting up alarms using Enterprise slaves • 208 About Milestone Mobile client • 20 About Smart Client profiles •...
  • Page 344 About view groups and roles • 121 Add a preset position (type 1) • 69, 98 About virus scanning • 12 Add a remote site to your central Milestone About writing IPv6 addresses • 24 Interconnect site_not updated yet • 243 About XProtect Enterprise servers •...
  • Page 345 Milestone Husky M50 Advanced Administrator's Manual Add and edit registered services • 319 Assign IP address range • 61 Add and manage a role • 168, 170 Assign local IP ranges • 63 Add hardware • 26, 64 Assign/remove users and groups to/from roles •...
  • Page 346 Milestone Husky M50 Advanced Administrator's Manual Bookmark tab (options) • 209, 214 Copy a Smart Client profile • 122 Copy, rename or delete a role • 170 Camera angles • 262, 263 Copyright, trademarks and disclaimer • 10 Cardholders tab (Access Control) • 257 Country modules tab •...
  • Page 347 Milestone Husky M50 Advanced Administrator's Manual Disable/enable hardware • 65 Enable/disable devices via device groups • 76, 77, 78, 79, 80, 81 Download Manager/download web page • 28 Enable/disable individual devices • 65 Download Manager's default configuration • 30 Enable/disable privacy masking • 113 Download Manager's standard installers (user) •...
  • Page 348 Install clients • 27 Generic event data source (properties) • 165, Install in a cluster • 227, 229 Install Milestone Mobile server • 28 Generic event test (properties) • 162, 165 Install SNMP service • 298 Generic events • 161 Install STS environment for One-click camera Generic Events tab (options) •...
  • Page 349 Milestone Federated Architecture • 232 LPR licenses • 260, 275, 285 Milestone Interconnect • 239 LPR maintenance • 294 Milestone Interconnect and licensing • 243 LPR server information properties • 275, 276 Minimum system requirements • 260 LPR system architecture • 259 MIP tab (roles) •...
  • Page 350 Milestone Husky M50 Advanced Administrator's Manual Ports used by the system • 301 Recording servers • 46 Positioning the camera • 262, 281 Refresh site hierarchy • 237 Register new Axis One-click camera • 230 Power outages use a UPS • 34 Registered services •...
  • Page 351 Set up and enable failover recording servers • Specify Panomorph settings • 108 Specify preset positions in a patrolling profile • Set up your system through the Milestone Husky Assistant • 13 Specify privacy mask settings • 114 Set up your system to run federated sites • 235 Specify recording frame rate •...
  • Page 352 Milestone Husky M50 Advanced Administrator's Manual Storage tab (recording server) • 49 Use several instances of an event • 109, 110 Streams tab (devices) • 76, 87 User and Groups tab (roles) • 173 System components • 16 User Settings tab (options) • 209, 214 System dashboard •...
  • Page 353 Milestone Husky M50 Advanced Administrator's Manual XProtect LPR • 258 XProtect Smart Wall • 245 www.milestonesys.com Index...
  • Page 354 About Milestone Systems Milestone Systems is a global industry leader in open platform IP video management software, founded in 1998 and now operating as a stand-alone company in the Canon Group. Milestone technology is easy to manage, reliable and proven in thousands of...

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