HP EliteOne 800 G3 Maintenance & Service Manual page 88

Poor performance.
Cause
Some software applications, especially games, are stressful on
the graphics subsystem.
Cause unknown.
Computer powered off automatically and the Power LED flashes red four times and then white two times.
Cause
Processor thermal protection activated:
A fan may be blocked or not turning.
OR
The heat sink is not properly attached to the processor.
System does not power on and the LEDs on the front of the computer are not flashing.
Cause
System unable to power on.
80 Chapter 7 Troubleshooting without diagnostics
Solution
2. Add more memory.
3. Some applications run in the background and can be closed
by right-clicking on their corresponding icons in the task
tray. To prevent these applications from launching at
startup:
In Windows 7:
a. Go to Start > All Programs > Accessories > Run
b. Type msconfig, and then press Enter.
c. On the Startup tab of the System Configuration Utility,
clear applications that you do not want to launch
automatically, and the click OK.
In Windows 10:
a. Type msconfig in the taskbar search box, and then
select msconfig.
b. On the Startup tab of the System Configuration Utility,
click Open Task Manager.
c. Select applications that you do not want to launch
automatically, and the click Disable.
1. Lower the display resolution for the current application or
consult the documentation that came with the application
for suggestions on how to improve performance by
adjusting parameters in the application.
2. Add more memory.
3. Upgrade the graphics solution.
Restart the computer.
Solution
1. Ensure that the computer air vents are not blocked and the
processor cooling fan is running.
2. Open the access panel, press the power button, and see if
the processor fan (or other system fan) spins. If the fan does
not spin, make sure the fan cable is plugged onto the system
board header.
3. If fan a plugged in and not spinning, replace it.
Solution
Press and hold the power button for less than 4 seconds. If the
hard drive LED turns white, then: