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Symptoms - Philips HeartStart XL Plus 861290 Instructions For Use Manual

Defibrillator monitor.
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Symptoms

Symptoms
The following tables list symptoms, statements and messages that you may encounter while using the
HeartStart XL+. The tables also provide possible causes and potential solutions. Symptoms are
categorized by functionality.
NOTE: When troubleshooting issues related to connecting the patient to the HeartStart XL+, it is recommended
that one single person follow the connection path from the patient to the device to assure a proper
end-to-end connection.
Table 44
General Problems
Symptom
The HeartStart XL+ does not
turn on.
Short battery life (battery
appears to lose its charge
quickly).
Battery charge indicators seem
inaccurate.
When turning the device on, it
starts up in Service Mode and
Therapy Not
displays a
Available Due to Disabled
Equipment
message. If you
turned the device to AED or
Manual Defibrillation Mode,
Begin CPR
is added to the
message.
Audio is too low or absent.
All Setting Reset to Default
Values
message on display.
Critical Device Failure
Detected. Service Required
message on display.
Equipment Disabled:
System Failure
message on
display.
Equipment Disabled:
Therapy
message on display.
Possible Cause
There is no power.
Battery may be nearing its end
of life.
The battery may need
calibration.
Clinical Mode is not available
because of a device failure.
QRS
Voice
Alarm
The
,
or
Very
volume is configured to a
Soft
Off
or
setting.
There is a problem with the
device's speaker.
A power failure or critical
software failure has occurred.
A critical device failure has
been detected at startup or
during RFU testing. Clinical
modes are disabled.
A device failure has been
detected at startup or during
RFU testing. The device is
unable to deliver therapy.
Possible Solution
Check the battery pack. Insert a fully charged battery.
Connect the device to AC power.
Calibrate the battery.
Replace the battery.
Calibrate the battery.
Begin CPR if needed. Run an Operational Check. If it
fails or the problem continues, take the device out of
use and call for service.
Volume
Use the
menu to adjust the volume of the
prompt.
Run an Operational Check to confirm the speaker is
operating.
Reset alarms, waveforms, volumes and other settings
previously defined for the current patient.
Run an Operational Check. If it fails or the problem
occurs repeatedly, take the device out of use and call
for service.
16: Troubleshooting
175

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