GE D25 User Manual page 149

GE Grid Solutions
Reporting Problems,
D25 We require the exact D25 configuration. It is very important for us to use
Configuration
exactly the same configuration. A different configuration causes the software
to function in very different ways. We use the configuration extensively
when tracing through the software execution.
Note:
D25 EPROM/Flash part number SALyyyy/zz, where:
EPROM/Flash
yyyy: specific part number for your integration
zz: revision of your integration
We require the exact D25 software load in order to pinpoint the location of
the exception vector. If the integration did not come from GE, we will need
the following:
1. MODULE.MAK file
2. PROJ.MAP file
3. Any non-GE object files and SGConfig application definitions
4. PROJ.LOC file
5. DOWN.SHX file for comparison
Please provide the BootROM part number which uses either of the following
D25 BootROM
formulations:
•
•
where:
• yyyy: specific part number for your integration
• zz or zzz: revision of your integration
Note: It is important that the BootROM used matches the EEPROM/Flash
part number. Although there are generally less BootROM releases than
EEPROM/Flash releases, it is important that your BootROM version matches
or is compatible with the BootROM entry in the MODULE.MAK file used to
integrate your EEPROM/Flash part number. If possible, please check that you
are using the correct BootROM.
GE Information
Continued
In the case of a repeat crash where the D25 configuration has not
changed, you do not have to send the installation information to us
again.
SBFyyyy/zz or P104/P155-0 VER.zzz
SBFyyyy-M/zz or P104/P155-M VER.zzz
994-0081-3.00-21
D25
User's Manual
149