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    User’s Guide Downloaded from ManualsPrinter.com Manuals...

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    Downloaded from ManualsPrinter.com Manuals...

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    HP Business Inkjet 2800 series printer User’s Guide Downloaded from ManualsPrinter.com Manuals...

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    Corporation. 2 Use only a grounded electrical outlet ® ® The only warranties for HP products and Adobe and Acrobat are registered when connecting this product to a power services are set forth in the express trademarks of Adobe Systems Incorporate.

  • Page 5: Table Of Contents

    To install the HP Jetdirect print server........

  • Page 6: Table Of Contents

    Resetting the HP Jetdirect print server ........

  • Page 7: Table Of Contents

    Obtaining HP telephone support ........

  • Page 8: Getting Started, Finding Other Resources For The Product

    HP Instant Support for more information. HP Jetdirect Provides information for configuring and Included on the Starter CD. Administrator’s troubleshooting the HP Jetdirect print server Guide that is installed in the printer. Control-panel Provides status, error, and warning information Control panel.

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    Provides the latest printer software, product and http://www.hp.com/support/ support information. businessinkjet2800 http://www.hp.com HP telephone Lists information to contact HP. During the Telephone support numbers support warranty period, this support is often free of charge. Finding other resources for the product 7 Downloaded from ManualsPrinter.com Manuals...

  • Page 10: Understanding The Printer Parts

    Understanding the printer parts Front view Control panel Printhead cover Ink cartridge cover Printhead latch Printheads Ink cartridges Front manual feed slot Tray 1 Stack indicator Guides Output tray Tray 2 Tray extension lock Tray 2 Cover 1 - Getting started Downloaded from ManualsPrinter.com Manuals ENWW...

  • Page 11

    Control panel Control panel for more information. (Power button) (Help button) (Attention light) (Ready light) Control-panel display (Back button) (Up Arrow button) and (Down Arrow button) (Select button) (Cancel button) (Resume button) Understanding the printer parts 9 Downloaded from ManualsPrinter.com Manuals ENWW...

  • Page 12

    Power input Guide Rear access panel Rear manual feed slot Auto-duplex unit (HP Business Inkjet 2800dt and HP Business Inkjet 2800dtn printers) HP Jetdirect print server (HP Business Inkjet 2800dtn printer) 1 - Getting started Downloaded from ManualsPrinter.com Manuals ENWW...

  • Page 13: Installing Tray 2

    Installing accessories Installing tray 2 Tray 2 comes with the HP Business Inkjet 2800dt and HP Business Inkjet 2800dtn printers. It can hold up to 250 sheets of plain paper. To install tray 2 Unpack the tray, remove the packing tapes and materials, and move the tray to the prepared location.

  • Page 14: Installing The Auto-duplex Unit

    You can print on both sides of a sheet of paper automatically when the auto-duplex unit is installed on the printer. The auto-duplex unit comes with the HP Business Inkjet 2800dt and HP Business Inkjet 2800dtn printers. For information on using it, see...

  • Page 15: Installing The Hp Jetdirect Print Server

    An HP Jetdirect print server is preinstalled in the HP Business Inkjet 2800dtn printer. For a list of print servers that can be purchased for the printer, see Accessories.

  • Page 16: To Obtain More Information

    This guide, which is included on the Starter CD, provides detailed Guide information about setting up and using an HP Jetdirect print server. The guide also provides information about the following topics: HP software solutions for HP Jetdirect print servers...

  • Page 17: Installing Memory Modules, To Install A Dimm

    Installing memory modules ® If you often print complex graphics or PostScript (PS) documents, or if you print with the auto-duplex unit, you might want to add more memory to the printer. Note Adding memory gives the printer the ability to process these more complex print jobs, but might not increase processing speed.

  • Page 18: To Verify That The Dimm Is Installed Correctly

    Align the DIMM so that the notches on the lower edge line up with the raised marks in the DIMM slot. Insert and press the DIMM into the slot until the DIMM snaps into place. Replace the side cover. Connect the power cord and any cables, and turn on the printer. Enable the DIMMs in the printer driver.

  • Page 19: Enabling Accessories In The Printer Driver

    Enabling accessories in the printer driver Note The Mac OS automatically turns on the auto-duplex unit and tray 2 in the printer driver when you install the printer software. However, you will need to manually enable the DIMMs. To enable accessories on Windows computers After installing the printer software on Windows computers, tray 2 and the auto-duplex unit must be enabled in the printer driver in order for them to work.

  • Page 20: Using The Printer, Selecting Print Media, Tips For Selecting And Using Print Media

    Selecting print media The printer is designed to work well with most types of office paper. It is best to test a variety of print media types before buying large quantities. Use HP media for optimum print quality. HP supplies and accessories.

  • Page 21: Understanding Specifications For Supported Media

    This section provides information regarding the sizes, types, and weights of media that the printer supports. It also provides information on the tray capacity. Note Tray 2 and auto-deplex unit comes with the HP Business Inkjet 2800dt and HP Business Inkjet 2800dtn printers. Supported media sizes * These media sizes support manual duplex.

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    (105 by 241 mm; 4.12 by 9.5 inches) Monarch Envelope (98 by 191 mm; 3.88 by 7.5 inches) HP Greeting Card Envelope (111 by 152 mm; 4.38 by 6 inches) Envelope A2 (111 by 146 mm; 4.37 by 5.75 inches) DL Envelope (110 by 220 mm;...

  • Page 23: Supported Media Types And Weights

    Media size Tray 1 Tray 2 Front Rear Auto-duplex manual manual unit feed slot feed slot Between 110 to 330 mm wide and 220 to 483 mm long (4.33 to 13.0 inches wide and 8.65 to 19.0 inches long) Between 96 to 330 mm wide and 146 to 483 mm long (3.77 to 13.0 inches wide and 5.75 to 19.0 inches long) Supported media types and weights...

  • Page 24: Setting Minimum Margins

    3.2 mm 11.7 mm 11.7 mm Monarch Envelope, (0.13 inch) (0.13 inch) (0.46 inch) (0.46 inch) HP Greeting Card Envelope, Envelope A2, DL Envelope, C5 Envelope, C6 Envelope, Japanese Envelope Chou #3, Japanese Envelope Chou #4 Envelope Kaku #2 5.1 mm 5.1 mm...

  • Page 25: Loading Media

    Loading media To load tray 1 or tray 2 If you are loading tray 1, raise the output tray and pull tray 1 out of the printer by grasping under the front of the tray 1. If you are loading tray 2, pull out tray 2 and raise its cover. If you are loading A3 or larger sized media, extend the tray by pressing the tray extension lock near the front of the tray and pulling both ends of the tray in opposite directions until it is fully extended.

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    Insert the media print-side down along the right of the tray. Make sure the stack of media aligns with the right and back edges of the tray, and does not spill over the edges. Press the buttons of the media guides and slide the guides to the edges of the loaded media.

  • Page 27: Changing Print Settings, Canceling A Print Job

    Changing print settings You can change print settings (such as media size or type) from an application or the printer driver. Changes made from an application take precedence over changes made from the printer driver. However, after the application is closed, the settings return to the defaults configured in the printer driver.

  • Page 28: Printing With The Front Or Rear Manual Feed Slot

    Printing with the front or rear manual feed slot Note The rear manual feed slot is not available if you have installed an auto-duplex unit. For Windows: a Open the printer driver. b On the Paper/Quality tab, select the manual feed option from the Source is drop-down list.

  • Page 29: Guidelines For Printing On Both Sides Of A Page

    If you are using the rear manual feed slot, do the following: a If the auto-duplex unit is installed, replace with the rear access panel. b Slide the media width guide to the required media width. c Insert a sheet of media print-side up into the left side of the slot until the printer grips the media.

  • Page 30: To Perform Duplexing (windows)

    To perform duplexing (Windows) Note For automatic-duplexing, ensure the auto-duplex unit is properly installed and enabled. See Enabling accessories in the printer driver. The printer will print on one side (simplex) of the media if the auto-duplex unit is not installed. Load the appropriate media.

  • Page 31: Printing On Special And Custom-size Media

    Printing on special and custom-size media This section provides information on how to print on media such as envelopes, photo paper, postcards, and transparencies, as well as custom-size media. To print on special media (Windows) Load the appropriate media. See Loading media.

  • Page 32: The Printer, Managing The Printer, Overview Of Printer Management Tasks

    Configure I/O timeout Configure network parameters *Windows users can use the control panel, EWS, Toolbox, HP Web Jetadmin, and myPrintMileage. Mac OS users can use the control panel and EWS. 4 - Configuring and managing the printer Downloaded from ManualsPrinter.com Manuals...

  • Page 33: Monitor The Printer, Administer The Printer

    Ink cartridge information: The ink-level information appears on the Printer Status tab. Click Ink Cartridge Information for information about replacement ink cartridges and expiration date. HP Web Jetadmin software Supplies information and network status. See HP Web Jetadmin software. myPrintMileage Supplies usage of the printer.

  • Page 34

    Set up EWS alerts and notifications: Click the Settings tab, and then click Alerts in the left pane. HP Web Jetadmin software Remotely install, configure, and monitor status (including levels for supplies); conduct remote diagnostics; and troubleshoot problems. Go to http://www.hp.com/go/webjetadmin.

  • Page 35: Configure Network Options, Overview Of Printer Management Tools

    Understanding and printing the configuration page. If the printer is connected to a network with an HP Jetdirect print server, you can use a variety of common network protocols such as TCP/IP. By factory default, all supported network protocols are turned on. However, turning off unused protocols can provide such benefits as decreasing network traffic that the printer generates and preventing unauthorized users from printing to the printer.

  • Page 36: Hp Web Jetadmin Software

    You can open the EWS in the following ways: Note To open the EWS from the Toolbox (Windows) or the HP Inkjet Toolbox (Mac OS), the printer must be on a network and must have an IP address. Web browser In a supported Web browser on your computer, type the IP address that has been assigned to the printer.

  • Page 37: To Open The Toolbox, Toolbox Tabs

    Help Information Provides links to HP Instant Support and HP Customer Support, as well as to this guide for help in performing tasks and troubleshooting. It also provides instructions that guide you through registering the printer onscreen. See HP Instant Support for more information.

  • Page 38

    HP Online Privacy Statement (http://www.hp.com/country/us/eng/privacy.htm). Note To view all the data that is sent to HP, select Source (for Internet Explorer) or Page Source (for Netscape) from the View menu in your Web browser. 4 - Configuring and managing the printer Downloaded from ManualsPrinter.com Manuals...

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    Other Links section of the Information or Settings tab, click HP Instant Support. Note Do not bookmark the Web pages that are used to open HP Instant Support. If you bookmark the site and connect to it by using the bookmark, the pages will not contain the current information.

  • Page 40: Understanding And Printing The Configuration

    If the printer is connected to a network, an additional network configuration page prints; this page shows the network settings for the printer. If you need to call HP, it is often useful to print the configuration page before calling. Printer Information: Shows general printer information, such as the firmware version number, model name, and amount of memory that is installed.

  • Page 41: Upgrading The Firmware In The Printer

    To upgrade the firmware using this procedure, the printer must be connected directly to the computer using a parallel cable. Download the firmware upgrade file from the HP website and store it on the hard disk of your computer. Open an MS-DOS command window.

  • Page 42: Direct Connection

    USB cables without reinstalling the printing software. Installing printer software and sharing the printer When setting up the printer, HP recommends that you connect the printer after installing the software because the installation program is designed to provide you with the easiest setup experience.

  • Page 43

    To connect the printer before the installing software If you connected the printer to the computer before installing the printer software, the Found New Hardware wizard appeared on the computer screen. Note If you have turned on the printer, do not turn off the printer or unplug the cable from the printer while the installation program is running.

  • Page 44: Network Connection

    Network connection If the printer has network capability, the printer can be shared in a network environment by connecting it directly to the network. This type of connection offers the ability to manage the printer using the embedded Web server from any computer on the network. Installing printer software and sharing the printer Choose the installation option for the type of network you have: Client/server network: If your network has a computer acting as a dedicated print server,...

  • Page 45

    To install the printing software on client computers After the printer drivers have been installed on the computer that is acting as the print server, the printing functionality can be shared. Individual Windows users who want to use the network printer must install the software on their computers (clients). A client computer can connect to the printer in the following ways: In the Printers folder, double-click the Add Printer icon and follow the instructions for a network installation.

  • Page 46: Configuring The Printer (mac Os)

    (You can run the installation program to install the printer sharing software and associated Help files.) The client Macintosh computers should have the appropriate HP printer drivers installed. The client Macintosh computers must be PowerMac computers.

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    To share among computers with the same operating system Use the following steps to share the printer among Macintosh computers with the same operating system: Turn on printer sharing on the computer that is connected to the printer (the host). •...

  • Page 48: Uninstalling The Printer Software

    Uninstalling the printer software To uninstall the software for Windows computers If you are using Windows 2000 or Windows XP, you must have administrator privileges to uninstall the printer software. From the Windows desktop, click Start, point to Programs, followed by the printer name, and then click the uninstall option.

  • Page 49: Control Panel

    Describe events that require action, such as loading media or clearing a media jam. If an error code is displayed, turn off the printer and turn it on again. If the message persists, write down the error code and go to HP Instant Support for details (see HP Instant Support).

  • Page 50: Control-panel Messages

    The printhead or ink cartridge is either incompatible or REPLACE INCOMPATIBLE OR FAULTY [COLOR] faulty. PRINTHEAD Replace with a HP printhead or ink cartridge to REPLACE INCOMPATIBLE OR FAULTY [COLOR] continue printing. INK CARTRIDGE The printhead or ink cartridge is either missing or not INSTALL [COLOR] PRINTHEAD installed correctly.

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    Message Description When the ink cartridge expires, replace with a new HP [COLOR] INK CARTRIDGE IS EXPIRING SOON ink cartridge. Press (Resume button) to clear this message. A non-HP ink cartridge has been detected. NON-HP [COLOR] INK CARTRIDGE... Replace with a HP ink cartridge.

  • Page 52: Information Menu

    PRINT CONFIGURATION PAGE configuration (such as firmware version, model, accessories installed, I/O support, or other details). If an HP Jetdirect print server is installed, a second page will be printed, which displays the settings for the HP Jetdirect print server.

  • Page 53: Paper Handling Menu

    HP PREMIUM PAPER HP HEAVYWEIGHT PREMIUM PAPER HP PREMIUM TRANSPARENCY FILM HP PREMIUM PLUS TRANSPARENCY FILM HP EVERYDAY PHOTO PAPER, MATTE FINISH HP EVERYDAY PHOTO PAPER, SEMI GLOSS HP COLORFAST PHOTO PAPER, GLOSSY HP PREMIUM + PHOTO PAPER, GLOSSY HP PREMIUM + PHOTO PAPER, MATTE...

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    Message Value or Submenu Description This item allows you to select the TRAY 2 SIZE NOT SET media size loaded in Tray 2. SUPER B (13 X 19 IN.) Default = NOT SET A3 NOBI B4 (JIS) B5 (JIS) EXECUTIVE LEGAL LETTER STATEMENT...

  • Page 55: Configure Device Menu, Resetting The Printer

    When you use the restore factory settings option on this menu, you can lose printer configuration settings. Note This option does not reset an HP Jetdirect print server to its default settings if one is installed in the printer. To reset the HP Jetdirect print server, see Resetting the HP Jetdirect print server.

  • Page 56: Printing Menu

    Default = PLAIN PAPER HP HEAVYWEIGHT PREMIUM PAPER HP PREMIUM TRANSPARENCY FILM HP PREMIUM PLUS TRANSPARENCY FILM HP EVERYDAY PHOTO PAPER, MATTE FINISH HP EVERYDAY PHOTO PAPER, SEMI GLOSS HP COLORFAST PHOTO PAPER, GLOSSY HP PREMIUM + PHOTO PAPER, GLOSSY...

  • Page 57: Maintenance Menu, Print Quality Menu, Diagnostics Menu

    Maintenance menu Print Quality menu This menu allows you to adjust aspects of print quality, including calibration, printhead alignment, and quality level. Message Value or Description Submenu N.A. This item begins the printhead alignment ALIGN PRINTHEADS process. N.A. This item begins the color calibration process. COLOR CALIBRATION N.A.

  • Page 58: Changing Networking Parameters From The Control Panel, Eio Menu

    The EIO (enhanced input/output) submenu appears on the I/O menu only when an HP Jetdirect print server is installed. If the printer contains an HP Jetdirect print server, you can configure basic networking parameters using the EIO menu. Network printer administrators can also use HP Web Jetadmin or the embedded Web server to configure these and other parameters remotely.

  • Page 59

    CFG LINK HP Jetdirect 10/100Base-TX print server’s network link speed and communication mode. The HP Jetdirect settings must match the network. The default setting is NO, which bypasses the link configuration menu items. If you specify YES, you can select one of the...

  • Page 60: Disabling Network Protocols (optional)

    Novell NetWare frame type parameters The HP Jetdirect print server automatically selects a NetWare frame type. Select a frame type manually only when the print server selects an incorrect frame type. To identify the frame type chosen by the HP Jetdirect print server, print a configuration page from the control panel.

  • Page 61: Resetting The Hp Jetdirect Print Server, Changing Printer Settings From The Control Panel

    Resetting the HP Jetdirect print server restores the factory default values of the Jetdirect print server. Note When you restore the factory default values for the HP Jetdirect print server, all previously stored EIO settings are lost. To reset the HP Jetdirect print server Press (Power button) to turn off the printer.

  • Page 62: Troubleshooting, Replacing The Ink Cartridges

    CAUTION HP recognizes customer’s choice, but cannot guarantee the quality or reliability of non-HP ink cartridges. Printer services or repairs required as a result of using non-HP or refilled ink cartridges is not covered under warranty. Note To find out which ink cartridges work with your printer, see Supplies.

  • Page 63: Maintaining The Printheads

    Manually clean the printhead contacts. Replace the printheads, if the problems persist after cleaning. CAUTION HP is not responsible for damage to the printer that results from modifying the printheads. To check printhead health Note If any printhead status is bad, clean or replace the printhead.

  • Page 64

    To align the printheads Whenever you replace a printhead, the printer automatically aligns the printheads to ensure the best print quality. However, if the appearance of your printed pages indicates that the printheads are misaligned, you can align them manually. From the control panel 1 Press (Select button) on the control panel.

  • Page 65

    To replace the printheads Note Only replace printheads after you have attempted to clean the printheads. See To clean printheads automatically To clean the printhead contacts manually. Ensure the printer is plugged in and turned on. Lift the ink cartridge cover, and then lift the printhead cover. Lift to open the printhead latch.

  • Page 66

    Close the printhead latch. Press down to ensure it is in the lock position. Close the covers. Wait while the printer initializes the printheads and prints two alignment pages. To clean the printhead contacts manually To find out which printheads are compatible with your printer, see Supplies. CAUTION Clean the printhead contacts only after you have attempted to clean the printheads automatically.

  • Page 67

    Carefully remove any ink from the contact pads on the printhead using a dry cotton swab or a soft, dry, lint-free cloth that will not come apart or leave fibers behind. CAUTION Only wipe the contact pads. Wiping the nozzles (located on the underside of the printhead) can cause severe damage to the printhead.

  • Page 68: Calibrating The Color

    Calibrating the color Whenever you replace a printhead, the printer automatically calibrates the colors to ensure the best print quality. If you are not satisfied with the appearance of the colors, you can calibrate colors manually. From the control panel 1 Press (Select button) on the control panel.

  • Page 69: Troubleshooting Tips And Resources, General Troubleshooting Tips

    Troubleshooting tips and resources Use the following tips and resources to resolve printing problems. For paper jam, see Clearing jams. For paper-feed problems, such as the paper skew and paper pick, Resolving paper-feed problems. Some printer problems can be resolved by resetting the printer. To reset the printer Press (Power button) to turn off the printer.

  • Page 70: Resolving Printing Problems, Printer Shuts Down Unexpectedly, All Printer Lights Are Blinking

    All printer lights are blinking A non-recoverable error has occurred Reset the printer. See To reset the printer. If the problem persists, contact HP. See Support and warranty. Printer is not responding (nothing prints) Check printer setup General troubleshooting tips.

  • Page 71: Printer Does Not Accept Printhead

    Check cable connections Make sure both ends of the cable (USB, parallel, or network) are secure. If the printer is connected to a network, check the following: • Check the Link light on the back of the printer. • Make sure you are not using a phone cord to connect the printer. •...

  • Page 72: Printer Takes A Long Time To Print, Blank Page Printed

    Printer takes a long time to print Check the system configuration Make sure the computer meets the minimum system requirements for the printer. Printer specifications. Check the port setting The port setting configuration in your system might not be set to ECP. See the documentation that came with the computer for information on how to change the port setting, or contact the computer manufacturer.

  • Page 73: Poor Print Quality And Unexpected Printouts

    Replace any clogged or worn printheads or low ink cartridges (see Maintaining the printheads), and try to print again. Check the paper quality The paper might be too moist or too rough. Make sure the media used meets HP specifications (see Selecting print media), and try to print again.

  • Page 74: Meaningless Characters Print, Ink Is Smearing

    “washed-out” quality. Color documents that have rich, blended colors can wrinkle or smear when printed using the Best print quality. Try using the other print mode to reduce ink, or use HP Premium Paper designed for printing vivid color documents. See Changing print settings.

  • Page 75: Ink Is Not Filling The Text Or Graphics Completely

    Clean the inside of the auto-duplex unit After extensive printing, ink might be deposited on the inside of the auto-duplex unit causing ink to smear when printing on both sides of the paper. To remove the deposited ink, use a lint free cloth to clean the inside of the auto-duplex unit. Enable the printer's output ramp When printing in Fast Normal (default) or Fast print mode, the printer does not use the output ramp to hold each printed page before releasing it onto the output tray.

  • Page 76: Output Is Faded Or Dull Colored, Colors Are Printing As Black And White

    Make sure ink cartridges have not been tampered with. Refilling processes and the use of incompatible inks can disrupt the intricate printing system and result in reduced print quality and damage to the printer. HP does not guarantee or support refilled ink cartridges. For ordering information, see HP supplies and accessories.

  • Page 77: Colors Do Not Line Up Properly, Lines Or Dots Are Missing From Text Or Graphics

    Colors do not line up properly Check printheads The printheads are automatically aligned when a printhead is replaced. However, you might notice improvement in the print quality by performing the alignment procedure yourself. See Maintaining the printheads. Check graphics placement Use the zoom or print preview feature of your software to check for gaps in the placement of graphics on the page.

  • Page 78: Tray Cannot Be Inserted, Media Is Not Supported For The Printer Or Tray

    Resolving paper-feed problems This section provides solutions to common paper-feed problems. For information on resolving jams, see Clearing jams. Tray cannot be inserted With the tray removed from the printer, turn the printer off and then on again. Reinsert the tray. Make sure the tray is aligned with the printer opening.

  • Page 79: Resolving Printer Management Problems

    Multiple pages are being picked up Make sure the media guides are set to the correct markings in the trays for the media size you are loading. Also make sure the guides are snug, but not tight, against the stack. Make sure that the tray is not overloaded with paper.

  • Page 80: Troubleshooting Installation Issues, Problems Installing Software

    If the computer cannot recognize the Starter CD in the CD drive, inspect the CD for damage. You can download the printer driver from http://www.hp.com/support/ businessinkjet2800. Reinstall the printer software If you are using Windows and the computer cannot detect the printer, run the Scrubber utility (located in the Utils\Scrubber folder on the Starter CD) to perform a clean printer driver uninstallation.

  • Page 81: Problems Connecting To A Network

    Problems connecting to a network Note After correcting any of the following, run the setup program again. General network troubleshooting If you are unable to install the printer software on the computer, verify that: All cable connections to the computer and the printer are secure. The network is operational and the network hub is turned on.

  • Page 82: Clearing Jams

    Clearing jams To avoid jams Make sure tray 2 is properly inserted, and the printer and trays are placed on a flat surface. Make sure that nothing is blocking the paper path. Do not overload the trays. See Understanding specifications for supported media.

  • Page 83

    If you cannot locate the jam, lift the output tray and check for a jam in tray 1. If media is jammed in the tray, do the following: a Pull out tray 1. b Pull the paper towards you. c Ensure the media is properly aligned in the tray, reinsert the tray and lower the output tray.

  • Page 84: Hp Supplies And Accessories, Ordering Printing Supplies Online

    The information is subject to changes, visit HP website (http://www.hpshopping.com) for the latest updates. You may also make purchase through the website. Ordering printing supplies online Besides the HP website, you may order printing supplies through the embedded Web server (EWS) or the Toolbox (Windows). System requirements for ordering printing supplies...

  • Page 85: Accessories And Cables, Memory Modules, Network Interfaces

    J7934A Fast Ethernet) HP Jetdirect 625N print server/Internet connector (EIO module; Gigabit) J7960A HP Jetdirect 170X external print server via USB (Fast Ethernet) J3258B HP Jetdirect 175X external print server via USB (Fast Ethernet) J6035B HP Jetdirect 310X external print server via USB (Fast Ethernet)

  • Page 86: Ink Supplies, Ink Cartridges, Plain Paper

    Legal (8.5 by 14 inches) C8514 Tabloid (11 by 17 inches) C1117 HP Office Recycled Paper 500 sheets Letter (8.5 by 11 inches) E1120 500 sheets Letter (8.5 by 11 inches) E1420 A - HP supplies and accessories Downloaded from ManualsPrinter.com Manuals ENWW...

  • Page 87: Photo Paper

    500 sheets Letter (8.5 by 11 inches) MR311 500 sheets Legal (8.5 by 14 inches) M1420 Photo paper HP Premium Plus Photo Paper 20 sheets, glossy Letter (8.5 by 11 inches) C6831A 50 sheets, glossy Letter (8.5 by 11 inches) Q1785A...

  • Page 88: Business Communication Paper

    C3834A 20 sheets A4 (210 by 297 mm) C3832A 50 sheets A4 (210 by 297 mm) C3835A HP Premium Plus Inkjet Transparency Film 20 sheets A4 (210 by 297 mm) C7031A 20 sheets Letter (8.5 by 11 inches) C7030A 50 sheets...

  • Page 89: B Support And Warranty, Obtaining Electronic Support, Obtaining Hp Telephone Support, Before You Call

    Toolbox (Windows). Obtaining HP telephone support During the warranty period, you may obtain assistance from the HP Customer Care Center. Before you call To assist our Customer Care Center representatives to serve you better, prepare the following information before calling.

  • Page 90: Telephone Support Numbers

    Telephone support numbers In many location, HP provides toll free telephone support during the warranty period. However, some of the support numbers listed below may not be toll free. For the most current list of telephone support numbers, see http://www.hp.com/support.

  • Page 91

    0203 53232 France 0826 10 4949 Germany 01805 258 143 HP bietet während der Gewährleistungsfrist vielerorts gebührenfreien telefonischen Support an. Die nachfolgend aufgelisteten Rufnummern sind jedoch unter Umständen nicht gebührenfrei. Zur weiteren Klärung oder um zusätzliche Information zu erhalten, können Sie Kontakt mit der Online-Kundenbetreuung von HP (http://www.hp.com/cpso-support/guide/psd/...

  • Page 92

    Country/Region Telephone number Malaysia +1800 805 405 Malta Mexico Mexico City: 52-58-9922 Outside Mexico City: 01-800-472 6684 Moldova Monaco +33 (0) 173018475 Morocco 22 40 47 47 Netherlands 0900 117 0000 New Zealand +64 (9) 356 6640 Nicaragua Nigeria Norway 800 62 800 Oman +971 4 366 2020...

  • Page 93

    (8) 823 4530 West Africa (English-speaking countries/regions) West Africa (French-speaking countries/regions) +351 213 17 63 80 Yemen +971 4 366 2020 * For support information, call your HP service provider. Obtaining HP telephone support 91 Downloaded from ManualsPrinter.com Manuals ENWW...

  • Page 94: Hewlett-packard Limited Warranty Statement

    HP does not warrant that the operation of any product will be uninterrupted or error free. HP’s limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover any other problems, including those that arise as a result of: a Improper maintenance or modification;...

  • Page 95

    Limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

  • Page 96

    HP Inkjet Supplies - Warranty Quick Reference Note This information is intended to be an easy-to-read summary of the full HP warranty statement. To read the full warranty statement, go to www.hp.com/support/inkjet_warranty and select your supply. Is your product covered under warranty?

  • Page 97

    However, to prevent any possibility of damage, HP printers that use the cartridges listed above are designed to stop printing with the cartridges before the ink gets too old. See “Expiration date (Y-M-D)” located under the “Ink Cartridge Status”...

  • Page 98: Printer Specifications

    Connectivity IEEE 1284-compliant bidirectional parallel (all models) USB 2.0-compliant full speed (all models) HP Jetdirect Internal Print Server for Fast Ethernet 10/ 100Base-TX in EIO slot (included with HP Business Inkjet 2800dtn printer) 2 DIMM slots (100 pin, SDRAM, PC 100 or greater)

  • Page 99

    MS-DOS printer driver support through third-party applications For information about using the IBM PostScript 3 emulation printer driver for IBM OS/2, see http://www7.software.ibm.com/2bcprod.nsf. For information about using Linux with HP printers, see http://www.linuxprinting.org. ® Printer installation software for UNIX (HP-UX, Sun Solaris) networks is available for download at http://www.hp.com.

  • Page 100

    Windows 2000, Windows XP 32-bit (Professional and Home Editions), Windows XP 64-bit Edition Novell NetWare 4.x, 5.x, 6, NDS, and NDPS HP-UX 10.20, 11.x Solaris, 2.6, 7, 8 (SPARC systems only) RedHat Linux 7.1 and later SuSE Linux 7.1 and later Mac OS X (10.1.5 and later)

  • Page 101

    Black text: 7 ppm Mixed text with color graphics: 5.5 ppm *The "laser-quality speed" comparison has the page-per-minute speeds of the HP Business Inkjet 2800 series printer against the benchmark of the HP Color LaserJet 4600 at comparable print quality. This comparison is based solely on HP's internal testing.

  • Page 102

    Environmental specifications Operating Operating 5° to 40° C (41° to 104° F) environment temperature Recommended 15° to 35° C (59° to 95° F) operating conditions Recommended 20 to 80 percent noncondensing relative humidity Storage environment Storage -40° to 70° C (-40° to 158° F) temperature Storage relative Up to 90 percent noncondensing at a temperature of 65°...

  • Page 103: Regulatory Information, Fcc Statement

    Regulatory information FCC statement The United States Federal Communications Commission (in 47 cfr 15.105) has specified that the following notices be brought to the attention of users of this product. This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 104: Regulatory Model Number, Power Cord Statement, Led Classification

    For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is SNPRC-0402. The regulatory number should not be confused with the product name (HP Business Inkjet 2800) or product number (C8163A, C8164A and C8174A).

  • Page 105: Declaration Of Conformity

    Imaging and Printing Manufacturing Operations Singapore 60 Alexandra Terrace, #07-01, The Comtech, Singapore 118502 declares, that the product Product Name: HP Business Inkjet 2800, HP Business Inkjet 2800dt HP Business Inkjet 2800dtn Product Number: C8163A, C8164A, C8174A. Regulatory Model Number...

  • Page 106: Environmental Sustainability Program, Reduction And Elimination, Power Consumption

    Environmental sustainability program Hewlett-Packard is committed to providing quality products in an environmentally sound manner. HP continuously improves the design processes of its products to minimize the negative impact on the office environment and on the communities where products are manufactured, shipped, and used.

  • Page 107: Hazardous Materials, Material Safety Data Sheets

    HP printing supplies In many countries/regions, the printing supplies for this product (for example, printheads) can be returned to HP through the HP Printing Supplies Returns and Recycling Program. An easy-to-use and free take-back program is available in more than 48 countries/regions.

  • Page 108: Index

    20 HP Brochure and Flyer Paper 86 custom-size media 19 buttons on control panel 9 default settings cable connections 10 restoring for HP Jetdirect print servers 31 cables Diagnostics menu 55 regulatory compliance 101 dimensions, printer 96 calibrating...

  • Page 109

    12 firmware HP Jetdirect print server 13 upgrading 39 memory 15 flyer software for Windows OS 40 HP Brochure and Flyer Paper 86 software, Macintosh computers 44 fonts tray 2 11 supported 97 Intellifont rasterizer 97 front manual feed slot...

  • Page 110

    HP Premium Inkjet Transparency Film 86 pages per month (duty cycles) 97 HP Premium Photo Paper 85 PANTONE color calibration 96 HP Premium Plus Inkjet Transparency Film 86 paper HP Premium Plus Photo Paper 85 clearing jams 80 HP Premium Presentation Paper 86...

  • Page 111

    PowerSave mode replacing power consumption 100 ink cartridges 60 Preferences, Toolbox 35 resolution specifications 99 print duty cycle 97 resources print quality printer management 33 troubleshooting 71 Resume button 9 Print Quality menu 55 returns, end-of-life 105 print servers 83 print servers, Jetdirect resetting 59 scrubber utility 46...

  • Page 112

    100 Information tab 35 Printer Status tab 35 transparencies warranty HP Premium Inkjet Transparency Film 86 statement 92 HP Premium Plus Inkjet Transparency Film 86 websites tray Energy Star 104 clearing jams 80 support 7 inserting, troubleshooting 76...

  • Page 113

    Downloaded from ManualsPrinter.com Manuals...

  • Page 114

    Copyright © 2005 Hewlett-Packard Development Company, L.P. http://www.hp.com/support/businessinkjet2800 Downloaded from ManualsPrinter.com Manuals...

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