SNMP monitoring .................................................................................................................................... 80
Updating the firmware ................................................................................................................ 81
Serial Flash Mode ................................................................................................................................... 81
FTP Flash Mode ....................................................................................................................................... 82
SNMP trap codes ....................................................................................................................... 84
SNMP trap codes .................................................................................................................................... 84
Application recovery ................................................................................................................... 85
Troubleshooting .......................................................................................................................... 86
Certificate error ....................................................................................................................................... 87
Devices are not discovered ....................................................................................................................... 88
Help files do not appear .......................................................................................................................... 89
Invalid IP address .................................................................................................................................... 89
No power .............................................................................................................................................. 90
Receiving a security error ......................................................................................................................... 90
Redundancy Status icon is red ................................................................................................................... 90
Unable to send a test email ...................................................................................................................... 92
Technical support ........................................................................................................................ 93
Before you contact HP .............................................................................................................................. 93
HP contact information ............................................................................................................................. 93