Troubleshooting; The Motor Seems To Run Too Much; The Refrigerator Seems Noisy; The Door Is Difficult To Open - Kenmore 596.7931 SERIES Use & Care Manual

• When the last load of ice drops, raise the wire shutoff arm to the
OFF (up) position or press the switch to OFF, depending on your
model.
2. Remove all food from the refrigerator and pack all frozen food in dry
ice.
3. Empty the ice bin.
4. Turn off the Temperature control(s). See "Using the Control(s)."
5. Unplug refrigerator.
6. Clean, wipe, and dry thoroughly.
7. Take out all removable parts, wrap them well, and tape them together
so they don't shift and rattle during the move.
8. Depending on the model, raise the front of the refrigerator so it rolls
mare easily OR raise the leveling screws so they don't scrape the floor.
See "Adjust the Door(s)" or "Door Closing and Door Alignment."
9. Tape the doors closed and tape the power cord to the back of the
refrigerator.
When you get to your new home, put everything back and refer to the
"Installation Instructions" section for preparation instructions. Also, if your
refrigerator has an automatic ice maker, remember to reconnect the water
supply to the refrigerator.
TROUBLESHOOTING
Try the solutions suggested here first before calling for assistance.
The refrigerator will not operate
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
• Power cord unplugged? Plug into a grounded 3 prong outlet.
• Is outlet working? Plug in a lamp to see if the outlet is working.
• Household fuse blown or circuit breaker tripped? Replace the fuse or
reset the circuit breaker. If the problem continues, call an electrician.
• Is control on? Make sure the refrigerator control is on. See "Using the
Control(s)."
• New installation? Allow 24 hours following installation for the
refrigerator to cool completely.
NOTE: Adjusting the temperature control to coldest setting will not
cool the refrigerator more quickly.
The motor seems to run too much
Your new refrigerator may run longer than your old one due to its high-
efficiency compressor and fans. The unit may run even longer if the room is
warm, a large food load is added, the door is opened often, or if the door
has been left open.
The refrigerator seems noisy
Refrigerator noise has been reduced over the years. Due to this reduction,
you may hear intermittent noises from your new refrigerator that you did
not notice from your old model. Below are listed some normal sounds with
explanations.
• Pulsating - fans/compressor adjusting to optimize performance.
• Hissing/Rattling - flow of refrigerant or from items placed on top of
the refrigerator.
• Popping - contraction/expansion of inside walls, especially during
initial cool-down.
• Water running/dripping - may be heard when water melts during
defrosting and runs into the drain pan.
The door will not close
completely
• Door blocked open? Move food packages away from door.
• Bin or shelf in the way? Push bin or shelf back in the correct position.
• Crisper cover in the way? Make sure the crisper cover is fully pushed
in, so that the back rests on the supports.
The door is difficult to open
Explosion Hazard
Use nonflarnrnable cleaner.
Failure to do so can result in death, explosion, or fire.
• Gaskets dirty or sticky? Clean gaskets and contact surfaces with mild
soap and warm water. Rinse and dry with soft cloth.
17