Samsung EI-AN920 User Manual page 465

Appendix
Troubleshooting
Before contacting a Samsung Service Center, please attempt the following solutions.
The battery does not charge properly (For Samsung-approved
chargers)
Ensure that the charger is connected properly.
If the problem is still not resolved, contact a Samsung Service Center.
Another Bluetooth device cannot locate your Samsung Charm
• C harge your Samsung Charm fully and try to connect again.
• E nsure that your Samsung Charm and the other Bluetooth device are within the
Bluetooth connection range (10 m).
If the tips above do not solve the problem, contact a Samsung Service Center.
Bluetooth connection is often disconnected
• I f there are obstacles between the devices, the operating distance may be reduced.
• E nsure that your Samsung Charm and the other Bluetooth device are within the
maximum Bluetooth range (10 m).
• W hen using the Samsung Charm with other Bluetooth devices, the connection may be
affected by electromagnetic waves. Use the Samsung Charm in environments with fewer
wireless devices present.
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